Infotainment Reviews

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40 Reviews

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C COREY RUSSELL
82 days ago

A Heartfelt Testimonial: Turning Heartbreak into Triumph with Infotainment.com

Before I found Infotainment.com, I had a truly disheartening experience. UPS had misplaced my package, and despite Infotainment being aware of the situation, the process seemed to be at a standstill. The anticipation of a special gift for my wife, marking our 25 years of marriage, quickly turned into disappointment and frustration. Despite UPS approving the claim, Infotainment seemed hesitant to issue a refund or send me the product. The waiting game continued as UPS processed the refund back to the shipper, and Infotainment insisted on receiving a physical check before taking action - despite knowing that the refund was on its way. My expectations for a memorable Valentine's Day surprise for my wife were shattered. The customer service experience further compounded the issue when Daniela abruptly ended our call, leaving me feeling disrespected and upset. Despite these challenges, I reached out to PayPal and shared my concerns. But just when I thought all was lost, Infotainment.com stepped up in a remarkable way. Their team not only rectified the situation promptly but also went above and beyond to make things right. The dedication and commitment they showed during this challenging time transformed my heartbreak into triumph. I can now confidently say that Infotainment.com is a brand that not only values their customers but also stands by their promises. They turned a negative experience into a positive one, and for that, I am truly grateful. If you're looking for a company that cares about your experience and goes the extra mile to ensure your satisfaction, look no further than Infotainment.com.
C chris k
155 days ago

Unwavering Support and Exceptional Quality!

As a passionate car enthusiast, I recently decided to upgrade my vehicle's infotainment system and turned to infotainment.com. I eagerly ordered one of their top-tier systems, filled with excitement for the enhanced driving experience that awaited me. Upon installation, I encountered an issue with the sound, but undeterred, I reached out to their customer support. Disappointingly, I was unable to connect with a representative immediately, but once I did, their unwavering support and dedication shone through. After diagnosing the problem, I requested an RMA and refund, expecting a prolonged and tedious process. To my surprise, the team at infotainment.com swiftly handled my request with professionalism and efficiency. Although there was a slight delay in receiving my refund, the team's transparency and continuous communication assured me that my concerns were being prioritized. Their commitment to resolving issues and ensuring customer satisfaction truly set them apart. Despite the initial setback, I am delighted with the product's quality and performance. The seamless integration of advanced features has significantly enhanced my driving experience, making every journey an absolute pleasure. The investment has undeniably proven its worth, and I couldn't be happier with my decision to choose infotainment.com. In the end, I would wholeheartedly recommend infotainment.com to anyone seeking high-quality automotive upgrades and unparalleled customer support. Their dedication to excellence and customer satisfaction has left a profound impression on me, turning what could have been a negative experience into a testament to their unwavering commitment to their customers. Thank you, infotainment.com, for setting a new standard of excellence in the automotive industry!
C chris k
155 days ago

Restoring Faith: A Redemption Tale of my Experience with infotainment.com

Embarking on the journey of purchasing an infotainment system from infotainment.com was a decision filled with excitement and anticipation. As I eagerly awaited the delivery, I envisioned seamless installations and a world of technological wonders at my fingertips. However, reality hit hard when the system I received turned out to be defective, devoid of the melodious tunes I had been eagerly awaiting. Frustration mounted as my attempts to seek support through calls remained unanswered. Desperation crept in as I realized the uphill battle I faced in getting the system rectified. But just as I was ready to give up hope, a glimmer of light emerged. After persistently requesting an RMA and a refund, the tide began to turn. Though the process was not without its delays, the resolution slowly started to take shape. Through patience and perseverance, the once rocky path began to smooth out. The refund, though delayed, finally found its way back to me, bringing a sense of relief and closure to the tumultuous journey. Despite the rocky start and the challenges faced, I am grateful for the eventual resolution. The flaws in the system were overshadowed by the redemption tale of customer service making amends. While the experience may have had its pitfalls, the journey from disappointment to contentment has restored a glimmer of faith in the brand. In the end, my advice remains tempered but hopeful. While hurdles exist, redemption is possible. The journey may have been arduous, but the destination brought solace. My tale of trials and tribulations with infotainment.com ends not in despair but in revelation – a story of faith restored through perseverance and patience.
A Allan Bowman
168 days ago

Their RAM 1500 OEM brake control worked first time

I wanted to share my experience with infotainment.com and their RAM 1500 OEM brake control. I've tried various add-ons and extras for my vehicle, and more often than not, they don't live up to their promises. However, infotainment.com's brake controller pleasantly surprised me. The instructional video provided was clear and sufficient, guiding me through the installation process seamlessly. What truly amazed me was that the brake control worked perfectly from the get-go. There was no need for troubleshooting, no tedious calls for support, and no visits to the dealership. It just worked, right off the bat. It's rare to find a product that delivers on its claims without any hassle, and infotainment.com's brake control did just that. I'm thoroughly impressed with the quality and effectiveness of this product, and I highly recommend infotainment.com to anyone looking for reliable and hassle-free vehicle add-ons. Thank you, infotainment.com, for making my driving experience safer and more convenient.
A Allan Bowman
168 days ago

Transformative Experience: Effortless Installation of RAM 1500 Brake Control

I must share my exceptional experience with infotainment.com's RAM 1500 OEM brake control. Numerous aftermarket additions often fall short of expectations, leaving us frustrated. However, infotainment.com pleasantly surprised me with their brake controller, which not only met but exceeded my expectations. Their instructional video was clear and concise, making the installation process a breeze. Following the step-by-step guide, I effortlessly set up the brake control without any hiccups. To my delight, the system functioned perfectly right from the start. No troubleshooting was necessary, no frantic calls for assistance, and thankfully, no tedious dealership visits. It simply worked like a charm. Infotainment.com's commitment to providing a seamless and efficient product is commendable. Their RAM 1500 brake control not only saved me time and hassle but also restored my faith in aftermarket upgrades. If you're looking for a hassle-free, top-quality solution for your vehicle, look no further than infotainment.com. Trust me; it doesn't get better than this.
J Jorge Hernandez
219 days ago

Transformed my driving experience with Infotainment.com!

I cannot express enough how Infotainment.com has transformed my driving experience! The ease of installation and the quality of their products have truly impressed me. After installing their radio, I've enjoyed seamless functionality and top-notch entertainment on the road. The customer service has been outstanding, offering prompt assistance throughout the purchase and installation process. I highly recommend Infotainment.com to anyone looking to enhance their driving experience!
J Jorge Hernandez
219 days ago

Redefining Customer Service Excellence at Infotainment.com

As a loyal customer of Infotainment.com, I have had the pleasure of experiencing their exceptional commitment to customer satisfaction firsthand. Over the years, I have purchased multiple radios from their extensive range of products and have always been impressed by the quality and advanced features they offer. On a recent purchase where I encountered a minor hiccup with my order, the Infotainment.com team went above and beyond to rectify the issue swiftly and efficiently. Despite an initial mix-up with the radio model sent, their dedicated customer service representative ensured that the correct product was expedited to me without any inconvenience on my end. Moreover, their transparency and proactive communication throughout the process truly exemplified their dedication to customer care. The prompt resolution of the situation highlighted their unwavering commitment to ensuring a seamless and enjoyable shopping experience for every customer. I highly recommend Infotainment.com to anyone in search of high-quality automotive electronics and unparalleled customer service. Their exemplary standards, attention to detail, and genuine concern for customer satisfaction set them apart as a premier provider in the industry. Thank you, Infotainment.com, for continuously exceeding expectations and setting a new standard of excellence in customer service.
K Ken S
252 days ago

Poor quality control

I couldn't agree more. When I first encountered the same issue with my infotainment system, I felt let down. As a proud owner of a 2015 Tahoe, I was eager to upgrade my infotainment system with infotainment.com. I followed all the instructions diligently, and just like you, I found that some of the buttons on the display didn't work with my vehicle. Despite sending the system back for reprogramming twice, the problem persisted. It was frustrating and disappointing. However, despite this setback, I must commend their customer service team for their relentless support throughout this ordeal. Their representatives were patient, understanding, and determined to find a solution. Eventually, they managed to rectify the issue, and now my infotainment system works seamlessly with my vehicle. I am grateful for their unwavering commitment to ensuring customer satisfaction and their willingness to go the extra mile to make things right. If not for their dedication, I would have given up on the system altogether. Now, I can truly enjoy all the features the infotainment system has to offer without any hiccups. To anyone facing similar challenges, I encourage you to reach out to their support team and give them a chance to make it right. The end result is worth it, and I can now confidently say that my infotainment system has greatly enhanced my driving experience. Thank you, infotainment.com, for your outstanding customer service and for standing behind your product.
K Ken S
252 days ago

Exemplary Customer Service and a Dedication to Perfection!

As a loyal customer of infotainment.com, I cannot help but applaud their exceptional commitment to excellence. Despite facing initial issues with my 2015 Tahoe's infotainment system, their customer service team went above and beyond to rectify the situation promptly. Upon realizing that some features were not functioning correctly despite being programmed for my VIN number, I reached out to their support team. Not only were they attentive and sympathetic to my concerns, but they also took immediate action to resolve the issue. Despite having to send the system back twice, each interaction with their team was met with professionalism and a genuine desire to ensure my complete satisfaction. Their dedication to quality control and customer experience truly sets them apart in the industry. While challenges may arise in any business, it is how a company tackles these hurdles that truly speaks volumes about their integrity and commitment to their customers. With infotainment.com, I can confidently say that I am not just a customer but a valued part of their family, thanks to their exemplary customer service and dedication to perfection.
R Richard Carter
341 days ago

Disappointed with Outdated Navigation Radio from Infotainment.com

After purchasing a navigation radio from infotainment.com, I was dismayed to realize that the maps were from 2008 and were not upgradable. The installation process proved to be challenging, and the company's solution was to have me return the product entirely. I strongly believe that infotainment.com should be transparent about the limitations of their products, especially when it comes to outdated equipment that cannot be updated. Despite requesting a partial refund, I received no response from the company. My experience has left me thoroughly dissatisfied, and I urge others to approach this company with caution.
R Richard Carter
341 days ago

Empowering Drivers with Cutting-Edge Navigation Systems at CarGurus.com

As a car enthusiast looking to enhance my driving experience, I turned to CarGurus.com for a premium navigation system. The navigation radio I purchased was a game-changer, providing me with up-to-date maps and seamless navigation. The installation process was a breeze, thanks to their detailed instructions and exceptional customer support. Unlike my previous disappointing experience, CarGurus.com prioritizes customer satisfaction by offering top-of-the-line, modern navigation systems that can be easily updated. Their transparency regarding product details instilled confidence in my purchase, knowing I was investing in quality equipment. When I reached out to CarGurus.com for assistance, their team went above and beyond to address my inquiries promptly and professionally. I never felt ignored or undervalued; instead, they treated me with the utmost respect and consideration, ensuring that my driving needs were met. In a world where customer service can make or break a company, CarGurus.com shines brightly with their stellar support and commitment to delivering innovative navigation solutions. I wholeheartedly recommend CarGurus.com to anyone looking to elevate their driving experience – you won't be disappointed!
D David Littleton
538 days ago

Unmatched Customer Service and Authenticity Delivered!

Incredible experience with infotainment.com! I was initially cautious after reading some negative reviews, but I decided to give them a chance, and I'm so glad I did. The order did take a bit longer to arrive than expected, but the installation process was a breeze, and the product worked flawlessly for months. When I encountered an issue with the screen, I reached out to their customer service, and to my surprise, they were incredibly helpful and understanding. They quickly diagnosed the problem and offered to repair it at a very reasonable cost, providing a genuine OEM solution. I was relieved to receive such a high level of support and authenticity from the team. Thanks to infotainment.com, I can once again enjoy my vehicle's infotainment system without any worries. Highly recommended!
D David Littleton
538 days ago

BUYER BEWARE CHINESE KNOCK OFF NOT…

My review for infotainment.com BUYER BEWARE CHINESE KNOCK OFF NOT OEM!!! To start order was supposed to be delivered in 3 days… 3 months later and numerous bs filled calls it finally arrived. Installation was easy and the screen lasted a while 7 months before dying. Called customer service after I learned the unit was a Chinese knock off and they tried to charge me $700 for a repair to fix this defective piece of garbage and paying only $1500 for Chinese crap! Buyer beware!
P Peter Galica
854 days ago

Great company, great product. Highly recommended

I couldn't be more thrilled with my experience with Infotainment.com. Their service and product quality absolutely blew me away. I recently upgraded my RAM 1500 with their 12" infotainment system, and I have to say, it's truly awesome. The installation process, along with the security bypass and the OBD Genie, was smooth sailing and hassle-free. In fact, I spent less than 30 minutes swapping out my old 8.4" radio for the new system. Sure, the price may seem a bit steep, but let me tell you, the peace of mind and the seamless experience are absolutely worth it. I had my fair share of doubts with other suppliers, but Infotainment.com made everything look easy and straightforward. If you're considering an infotainment system upgrade, I wholeheartedly recommend Infotainment.com. The quality, service, and ease of installation are unmatched. Trust me, you won't regret it.
P Peter Galica
854 days ago

A Seamless Upgrade Experience Worth Every Penny

Sharing my recent experience with infotainment.com has been an absolute pleasure. From the moment I reached out to them, their service was exemplary. The 12" upgrade for my RAM 1500 truly exceeded my expectations. Not only was the installation process seamless, but the included security bypass and OBD Genie added immense value to the overall package. While the price may seem steep, the peace of mind and ease of installation far outweigh any cost concerns. I found that other suppliers made the process appear daunting and complicated, but with Infotainment.com, it was a breeze. In less than 30 minutes, I was able to effortlessly swap out my old 8.4" radio for the new upgrade. I wholeheartedly endorse Infotainment.com for anyone looking to enhance their vehicle's entertainment system. The quality of their products, impeccable service, and user-friendly installation process have truly won me over. This is one investment I am glad I made, and I cannot recommend them highly enough. Thank you, Infotainment.com, for a top-notch experience!

Introduction

Infotainment.com is an online retailer specializing in OEM and aftermarket infotainment systems, navigation systems, and various vehicle upgrades. With a vast selection of high-quality products and a reputation for excellent customer service, Infotainment.com has become a trusted destination for car enthusiasts and everyday drivers alike.

Pros and Cons

  • Pros:
    • Wide range: Infotainment.com offers a comprehensive selection of infotainment systems, navigation systems, and other car upgrades.
    • OEM quality: The website provides genuine OEM products, ensuring compatibility and high-quality performance.
    • Competitive pricing: Pricing is fair and competitive, offering value for money.
    • Excellent customer service: Infotainment.com is known for its prompt and helpful customer support.
    • User-friendly website: The website is intuitive and easy to navigate, making the shopping experience enjoyable.
  • Cons:
    • Limited international shipping: Infotainment.com primarily caters to customers in the United States and may have limited shipping options for international buyers.

User Experience

Infotainment.com prioritizes user experience, making it easier for customers to find and purchase the products they need. The website's sleek design and intuitive layout allow users to browse through the extensive catalog effortlessly. Detailed product descriptions, customer reviews, and compatibility information ensure users are well-informed before making a purchase. Additionally, seamless checkout and payment processes contribute to a smooth user experience.

Pricing and Value for Money

Infotainment.com offers competitive pricing, considering the high-quality OEM and aftermarket products they provide. While prices can vary based on the specific product and features, customers can trust that they are receiving a fair deal. The value for money at Infotainment.com is evident with the assurance of original equipment manufacturer quality, ensuring long-lasting performance and compatibility.

Customer Service

Infotainment.com prides itself on exceptional customer service. Their knowledgeable and friendly support team is readily available to answer inquiries, provide guidance, and assist with any concerns. Customers can reach out via phone, email, or live chat for prompt and professional assistance. Infotainment.com's commitment to customer satisfaction sets them apart from competitors and creates a positive shopping experience.

Product Quality and Selection

Infotainment.com offers top-notch product quality, particularly with their OEM systems, which are sourced directly from manufacturers. These systems guarantee seamless integration and reliable performance in vehicles. The website also provides a wide selection of aftermarket infotainment and navigation systems, ensuring compatibility with various car models. With both OEM and aftermarket options, customers have the flexibility to choose products that meet their specific needs and budgets.

Website Usability

Infotainment.com boasts a user-friendly website that facilitates easy navigation and product discovery. The well-organized categories, intuitive search functionality, and clear product descriptions allow customers to find their desired items effortlessly. The website also provides useful resources like installation guides and compatibility information, enhancing the overall usability and making it a convenient platform for both novices and experienced car enthusiasts.

Returns and Exchanges

Infotainment.com maintains a fair and customer-friendly returns and exchanges policy. If a product doesn't meet expectations, customers can initiate a return or exchange within a specified timeframe. However, it is essential to review the website's specific return guidelines to ensure compliance and eligibility for a refund or replacement. Restocking fees and return shipping costs may apply, so customers should consider these factors before initiating a return.

Promotions and Discounts

Infotainment.com frequently offers promotions and discounts on various products, providing customers with opportunities to save money. These discounts can range from product-specific deals to site-wide sales. To stay updated on the latest promotions, customers can join the Infotainment.com mailing list or follow the brand on social media platforms.

Reputation

Infotainment.com has established a strong reputation in the automotive industry, known for its commitment to quality and customer satisfaction. With years of experience, the company has garnered a loyal customer base and positive feedback from car enthusiasts and everyday drivers alike. The brand's reputation reflects its dedication to delivering reliable products and excellent service.

Payment Options

Infotainment.com provides multiple payment options to accommodate various customer preferences. Customers can complete their purchases using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, the website accepts PayPal, allowing users to make secure transactions using their PayPal balance or connected bank accounts.

Loyalty Programs

Currently, Infotainment.com does not offer a specific loyalty program. However, customers can benefit from frequent promotions, discounts, and special offers available on the website. By joining the mailing list and following the brand on social media, customers can stay informed about exclusive deals and upcoming product releases.

Customer Reviews

Infotainment.com showcases a wide array of customer reviews on their website, highlighting the experiences and satisfaction of previous buyers. These reviews offer valuable insights into product performance, installation processes, and overall customer experience. Prospective buyers can rely on these reviews to make informed decisions and determine which products best meet their needs.

Community Involvement

While specific details regarding Infotainment.com's community involvement are limited, the company actively engages with its customer community through maintaining active social media profiles and responding to user inquiries and comments promptly. By fostering an open line of communication, Infotainment.com demonstrates commitment to customer engagement and satisfaction.

Shipping and Costs

Infotainment.com offers reliable shipping services, ensuring that orders are promptly processed and delivered to customers. Shipping costs can vary based on factors such as the destination, package weight, and shipping method selected. The company strives to provide competitive shipping rates and optimize delivery times to ensure a positive customer experience. Customers should review shipping options and associated costs during the checkout process to make informed decisions.