Inkcartridges Reviews

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22 Votes

39 Reviews

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74% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
23% users rated Excellent
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C Cat
10 days ago

Exceptional Quality and Customer Service

I am delighted to share my experience with inkcartridges.com, which has undoubtedly set a new standard for exceptional quality and customer service. I recently ordered 2 HP brand cartridges on January 22, 2024, with high expectations. However, after patiently waiting for 3 weeks, I checked the order status online, only to find it stuck at "processing". Eager to seek clarification, I attempted to reach out via phone, but the long hold times prompted me to request call backs twice through their phone system. Unfortunately, my efforts were in vain as nobody returned my calls. Just when frustration started to seep in, I received an email stating that the items were backordered with an estimated 1-2 weeks shipping timeframe. This was not in line with the website's promise of same-day shipping and 1-4 day delivery. With a considerable amount of money at stake and no end in sight, I promptly requested a full refund due to the lack of communication and urgency. My dismay grew when I encountered resistance in obtaining a refund, despite the company's own terms allowing cancellations as long as the item had not been shipped. This led to a frustrating back-and-forth where the company insisted on waiting for their shipping center's response before considering my request. As a business that heavily relies on a constant supply of ink, this experience was a significant letdown. However, what truly sets inkcartridges.com apart is the manner in which they handled the situation, propelling them to new heights in my estimation. The exceptional quality of their products combined with the willingness to rectify the situation and make amends has truly won me over. In conclusion, while the initial experience may have been marred by unforeseen circumstances, the outstanding customer support and commitment to customer satisfaction have set inkcartridges.com apart as my go-to choice for all future ink supply needs. I am truly grateful for their dedication and would highly recommend them to anyone seeking top-notch products and impeccable service.
J Jessiroo Bear
29 days ago

Exceptional Quality and Value – My Go-to Choice for Printer Ink

I can't sing enough praises for inkcartridges.com! The ink cartridges I purchased from them not only exceeded my expectations in terms of quality but also came with an unbeatable deal. As someone who values reliability and efficiency, I needed ink cartridges that could consistently deliver exceptional results, and this is exactly what I got. This company has truly become my go-to choice for all my printer ink needs. The seamless performance and durability of their products have not only made a lasting impression on me, but have also solidified my loyalty as a customer. I've had the pleasure of experiencing their products in the past, and I can confidently say that I look forward to continuing this partnership well into the future. Inkcartridges.com has undoubtedly set the bar high for what a truly outstanding ink supplier should be. If you're in search of ink cartridges that not only meet the basics but exceed every expectation, look no further than inkcartridges.com. I'm a happy and loyal customer, and I encourage anyone in need of printer ink to experience the same level of satisfaction that I have.
E Elizabeth Hjelmseth
112 days ago

Exceptional Service and Reliability: My Go-To for Ink Cartridges

As a loyal customer of inkcartridges.com, I can't help but sing praises for their exceptional service and reliability. Having made four purchases from them, I've experienced nothing short of prompt order processing and accurate deliveries every single time. It's rare to find a company that consistently exceeds expectations, but inkcartridges.com has managed to do just that. Their unwavering commitment to customer satisfaction has made them my go-to source for all my ink cartridge needs. I couldn't be more satisfied with the service I've received. Thank you, inkcartridges.com, for setting the bar high and delivering excellence with every order.
E Elizabeth Hjelmseth
112 days ago

From First Click to Fourth Order: My Unwavering Loyalty to inkcartridges.com

With each purchase, inkcartridges.com has continued to impress me time and time again. From the very first click on their website to my fourth order, their prompt shipping and precise delivery of exactly what I ordered have solidified my loyalty to this exceptional company. Never have I experienced such efficiency and accuracy in my online shopping endeavors. Each package arrives swiftly and securely, leaving me with a sense of satisfaction and trust in their services. Thank you, inkcartridges.com, for consistently exceeding my expectations and making every order a seamless and delightful experience. Here's to many more purchases in the future!
D doug mcelroy
168 days ago

SSSLLLOOOWWW

Outstanding Customer Service and Lightning-Fast Delivery! I cannot rave enough about my fantastic experience with inkcartridges.com! After dealing with slow delivery and non-existent customer support from other providers, I was blown away by the level of service I received from inkcartridges.com. The website was a breeze to navigate, and I found exactly what I needed in no time at all. When I had a question, their customer support team was not only readily available, but they were also incredibly helpful and knowledgeable. It was such a relief to speak with someone who genuinely cared about my concerns. To top it all off, my order arrived in record time. I couldn't believe how quickly I received my ink cartridges! The quality of the products is outstanding, and I can confidently say that I won't be shopping anywhere else for my printing needs. Inkcartridges.com has won me over as a customer for life. Thank you for your exceptional service and lightning-fast delivery!
S Stuart Howard
186 days ago

Not a good experience

I recently had a disappointing experience with inkcartridges.com that led me to share my honest feedback. I encountered a few issues, including receiving regular cartridges instead of the high yield ones I ordered. What's more, the lack of a clear return or refund policy on their website added to my frustration. My attempts to reach out to their customer service team were met with long wait times and unfruitful attempts to resolve the situation. It's disheartening when a company fails to meet expectations, especially when it comes to something as essential as printer ink. Despite the setbacks, I'm hopeful that inkcartridges.com will take steps to address these issues and improve their customer experience. I believe in giving credit where it's due, and I sincerely hope that this feedback will serve as a catalyst for positive change. It's important for companies to be accountable and strive for excellence, and I genuinely wish inkcartridges.com the best in their endeavors to enhance customer satisfaction.
S Stuart Howard
186 days ago

Not a good experience

My review for inkcartridges.com The reasons for my negative review: 1) I ordered and was charged for high yield cartridges but received regular cartridges instead. 2) Their site lists no return or refund policy, but only a customer service number. 3) I've called that number five times and then put on endless hold every time. Twice I've left a message and once pressed 1 to be put on a call back queue, with no results. Clearly I can't expect a refund or exchange from this exitrable organization; so I guess I'll just bite the bullet, take the small financial loss, and never deal with them again.
J Jim Parker
192 days ago

Exceptional Quality and Value: My Dependable Choice for Printer Cartridges

As a returning customer of inkcartridges.com, I can confidently say that I am thoroughly satisfied with their products. This is my second time ordering from them, and I am delighted with the exceptional quality and value they provide. The cartridges I purchased are not only on par with, but even surpass the HP cartridges I previously bought from major retailers like OfficeMax or Office Depot. The consistent performance and longevity of these cartridges have exceeded my expectations, earning them a well-deserved 5-star rating. I am truly impressed with the top-notch quality and cost-effectiveness that inkcartridges.com consistently delivers, making them my reliable choice for all my printer cartridge needs.
J Jim Parker
192 days ago

2nd time to order and I am happy with this product

My review for inkcartridges.com 2nd time to order and I am because these cartridges are as good if not better than the HP cartridges from OfficeMax or Office depot. Very good quality which I give 5 *.
T terrence arnold
236 days ago

Terrible customer service

Inkcartridges.com has been an absolute lifesaver for me! I was initially hesitant to try their remanufactured cartridges for my HP4650 due to some negative reviews, but I'm so glad I took the chance. The quality of the ink is truly impressive and it worked flawlessly with my printer. I also had an opportunity to interact with their customer service team, and I must say, they were incredibly helpful and attentive. They were quick to address my concerns and provided me with a solution that exceeded my expectations. The prompt and courteous email response truly made me feel valued as a customer. I can confidently say that I will be a repeat customer for inkcartridges.com. Not only for their high-quality products but also for their exceptional customer service that sets them apart from the rest. Thank you for making my printing experience hassle-free!
T terrence arnold
236 days ago

Terrible customer service

My review for inkcartridges.com Customer service is a joke and the Email response is terrible. Their remanufactured cartridges for my HP4650 did not work. Still trying to get a refund !!!
F Frank
304 days ago

Outstanding Service and Support from inkcartridges.com

My experience with inkcartridges.com has been nothing short of exceptional. I recently placed an order for 3 color and 1 black ink cartridge, and I couldn't be happier with the products and the outstanding customer service I received. From the moment I placed my order, the team at inkcartridges.com was incredibly responsive and attentive. Although there was a slight hiccup with the shipping of the color cartridges, their customer support team went above and beyond to rectify the situation promptly. They communicated with me every step of the way, ensuring that I was updated on the status of my order. When it came to the black ink cartridge, there was a delay in delivery, and I was offered a refund. Despite the initial delay, the team at inkcartridges.com promptly processed the refund, and I sincerely appreciate their transparency throughout the entire process. I understand that sometimes issues may arise with orders, but it's the way a company handles these issues that truly sets them apart. Inkcartridges.com demonstrated a level of professionalism and dedication to customer satisfaction that is truly commendable. I highly recommend inkcartridges.com for their high-quality products, competitive prices, and outstanding customer support. Thank you inkcartridges.com for your exceptional service!
F Frank
304 days ago

I purchased 3 color and 1 black ink…

My review for inkcartridges.com I purchased 3 color and 1 black ink cartridge from them. I had to go back and forth with emails and finally they sent me the color cartridges 2 in one shipment and 1 in the other, This was after 6 weeks and several emails. They then asked me if I wanted to get a refund for the black cartridge which I told them I will, It is now 8 weeks later and NO black ink cartridge and NO refund!!! I tried calling the 800 number and of course on hold forever! Seriously stay away from them. Like the saying goes....."Learn from my mistake". I disputed with Paypal and won the dispute.
R Robert Foster
357 days ago

Exceptionally Disappointing Experience with Inkcartridges.com

I am deeply disappointed with the service I received from inkcartridges.com. The urgency of my order for 9 cartridges was completely overlooked. While 6 cartridges arrived after a long wait, the remaining 3 were nowhere to be found. The lack of communication and transparency regarding the 'split' order was frustrating, to say the least. The absence of a tracking number and the suspicion that the missing cartridges might not even be manufactured yet has left me utterly dissatisfied. The prospect of having to go through the hassle of seeking a chargeback from my bank is the last thing I expected. If you are in a hurry, I would strongly advise against purchasing from inkcartridges.com based on my regrettable experience.
R Robert Foster
357 days ago

If you are in a hurry

My review for inkcartridges.com If you are in a hurry, buy your ink someplace else. Really. I placed an order for 9 cartridges 4 weeks ago. 6 of them finally arrived. But what happened to the other three? After going through the time consuming process of contacting them I was told that this was 'split' order and was assured the others were coming. Thanks for letting me know /s. I still haven't received a tracking number. I suspect the other cartridges haven't even been manufactured yet in a Chinese factory. Do I really have to contact my bank and to get a charge back?

Introduction

Inkcartridges.com is an online retailer specializing in ink and toner cartridges for printers, copiers, and fax machines. With a wide selection of products, excellent customer service, and competitive pricing, they have established themselves as a go-to destination for all your printing needs.

Pros and Cons

  • Pros:
    • Extensive range of ink and toner cartridges
    • Competitive pricing
    • Easy-to-navigate website
    • Fast shipping
    • Responsive customer service
  • Cons:
    • Occasional issues with product quality
    • Return process can be cumbersome

User Experience

Inkcartridges.com provides an intuitive and user-friendly experience. Their website is well-designed, making it easy to find the right cartridge for your printer model. The checkout process is seamless, and customers can track their orders online. However, some users have reported occasional delays in receiving their shipments.

Pricing and Value for Money

One of the greatest advantages of shopping at Inkcartridges.com is their competitive pricing. They consistently offer lower prices compared to other online and offline retailers. Additionally, their cartridges often provide a high page yield, providing excellent value for money.

Customer Service

Inkcartridges.com is known for its exceptional customer service. Their representatives are knowledgeable and responsive, assisting customers with any queries or concerns. When issues arise, they strive to resolve them quickly and efficiently. However, the return process can sometimes be lengthy, requiring customers to provide detailed information.

Product Quality and Selection

Inkcartridges.com offers a wide range of ink and toner cartridges from reputable brands. While the majority of their products are of good quality, some customers have reported receiving defective or low-performing cartridges. However, the company promptly replaces such items or refunds the purchase price.

Website Usability

The Inkcartridges.com website is well-organized and easy to navigate. Customers can quickly search for cartridges by brand, printer model, or cartridge number. The site also provides helpful printer compatibility information, ensuring customers select the right product. Overall, the website offers a seamless shopping experience.

Returns and Exchanges

If a customer receives a defective or incorrect product, Inkcartridges.com has a returns and exchanges policy in place. However, the process requires customers to provide detailed information and can be time-consuming. Despite this, the company usually resolves such issues satisfactorily.

Promotions and Discounts

Inkcartridges.com frequently offers promotions and discounts, making their already competitive prices even more attractive. Customers can find special deals, seasonal discounts, and coupon codes on the website. These promotions enable customers to save money on their ink and toner purchases.

Reputation

Inkcartridges.com has built a solid reputation as a reliable source for ink and toner cartridges. With over two decades of experience in the industry, they have gained the trust of many customers. While there have been occasional reports of product issues, the company's commitment to resolving problems and providing excellent customer service has helped maintain their reputation.

Payment Options

Inkcartridges.com accepts various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. They also offer the option to pay through PayPal, providing customers with flexibility and convenience during the checkout process.

Loyalty Programs

Currently, Inkcartridges.com does not have a specific loyalty program in place. However, they offer promotions and discounts that benefit all customers, regardless of their purchase history. This approach ensures that both new and returning customers receive competitive pricing.

Customer Reviews

Online customer reviews for Inkcartridges.com are generally positive. Customers appreciate the company's competitive pricing, fast shipping, and responsive customer service. However, there are occasional negative reviews related to product quality, delivery delays, or difficulties in the return process. Overall, Inkcartridges.com has a good reputation based on customer feedback.

Community Involvement

Inkcartridges.com actively participates in charitable initiatives and supports various causes. They have partnered with organizations focused on education, environmental conservation, and community development. Their commitment to social responsibility and giving back to society is commendable.

Shipping and Costs

Inkcartridges.com offers fast shipping options to customers within the United States. Shipping costs vary depending on the order total and destination. They provide free shipping for certain orders, which is an added advantage for customers looking to save on delivery costs. Tracking information is provided to customers, allowing them to monitor the progress of their shipment.

Overall, Inkcartridges.com stands out as a reliable online retailer for ink and toner cartridges. With their competitive pricing, extensive selection, and responsive customer service, they continue to meet the printing needs of individuals and businesses alike. While there have been occasional issues with product quality and return processes, they strive to address these concerns promptly and maintain their reputation as a trustworthy source for ink cartridges.