Inkfactory Reviews

Voted Good (5/5)

10798 Votes

40 Reviews

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In the Business Services category

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3% users rated Terrible
0% users rated Poor
3% users rated Average
5% users rated Very Good
90% users rated Excellent
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P Pauline Jones
14 days ago

Great service delivered within 3 days…

My review for inkfactory.com Great service delivered within 3 days of ordering what more could you ask for
L Lynne
15 days ago

Excellent Quality Ink and Exceptional Service – InkFactory.com Delivers Every Time!

I can't help but sing praises for the ink I purchased from InkFactory.com. Not only is their ink of exceptional quality, but their service is also top-notch. Every time I've shopped with them, I've been blown away by how fast and efficient their delivery is. The value for money is unbeatable, especially with their "buy 1 get 1 free" offers. The ease of navigating their website and the seamless ordering process is just the cherry on top. I've never encountered any problems with their products or service, and I'm a loyal customer for life. Thank you, InkFactory.com, for consistently exceeding my expectations!
M Miss Lorraine Greenwood
15 days ago

Product works as well as manufactures…

My review for inkfactory.com Product works as well as manufactures own, delivered on time, great price.
M Mrs Ledger
16 days ago

Good product

My review for inkfactory.com Good product. Fast delivery. Would always use now
I Ian Wales
16 days ago

Very good value ink

My review for inkfactory.com Quick delivery, good quality, cheap pric
J Joseph Fulton
18 days ago

Exceptional Service and Quality Products from Inkfactory.com

I cannot express enough how satisfied I am with the exceptional service and high-quality products provided by Inkfactory.com. From the moment I placed my order, I was impressed by the seamless experience and timely delivery. The items arrived within the stipulated delivery time, and I was delighted with the impeccable ink quality. Inkfactory.com has truly exceeded my expectations, and I highly recommend them to anyone in need of top-notch printer supplies. Thank you for the outstanding service!
M Mike
18 days ago

Always good value for the money

My review for inkfactory.com Always good value for the money, Buy1 get1 free is even better and always on time, 🤩 Perfect
M Michael
18 days ago

Just perfect service

My review for inkfactory.com Just perfect service. We will always buy from the Ink Factory.
R Richard Cheney
21 days ago

Ink was nice and cheap

My review for inkfactory.com Ink was nice and cheap and does what it should, but the dispensing lid doesn’t work, so had to undo the lid completely and as a result spilt ink on my desk. No instruction to see if I was doing it right. But other than that. Does what it needs to do.
J John Kennedy
23 days ago

Very well priced.

My review for inkfactory.com All I can say that the product is fantastic very well priced as they are not original inks which to be honest are over priced,excellent service and quick delivery. So all in a very satisfied customer.
G GM
24 days ago

Inks arrived promptly clever packaging…

My review for inkfactory.com Inks arrived promptly clever packaging (fitted four sets of ink) that would fit in our letter box
A Albert Clements
24 days ago

Consistently Satisfied: A Review of Dependable Ink Quality

My experience with inkfactory.com has been nothing short of exceptional. The impeccable quality of their cartridges has truly stood the test of time. Not once have I encountered any ink mishaps, ensuring that my printing needs are always met with precision and reliability. What sets inkfactory.com apart is not only the top-notch performance of their products but also their punctuality. Each order arrives promptly, allowing me to carry on with my tasks without any delays. This level of consistency has earned my trust, making me a loyal customer who will undoubtedly continue to choose inkfactory.com for all my ink needs. Thank you, inkfactory.com, for your unwavering commitment to quality and service. You have truly made a positive impact on my printing experience, and I wholeheartedly recommend your products to anyone in search of ink perfection.
J JACQUI WISTOW
24 days ago

Impressive Speed and Care

I couldn't believe how quickly my order from inkfactory.com arrived! Within just 2 days, the package was at my doorstep, ready to be unwrapped. The items were not only delivered swiftly but were also carefully wrapped and packaged, ensuring that no mishaps occurred during transit. This level of attention to detail and commitment to customer satisfaction has definitely won me over as a loyal customer. Thank you, inkfactory.com, for the outstanding service!
S Susan
25 days ago

They arrived right on time and fit in…

My review for inkfactory.com They arrived right on time and fit in my printer with absolutely no problems at all.
M Marilyn Macfadyen
26 days ago

Excellent customer service

My review for inkfactory.com Had a very quick response when asking if I could return ink (wrong size ordered by mistake). Returned it, had immediate acknowledgement and refund.

Introduction

Inkfactory.com is an online retailer specializing in printer ink cartridges and toners. With a wide range of products and competitive prices, it has become a popular choice for consumers looking to save on printing costs. In this editorial review, we will delve into various aspects of inkfactory.com, such as its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Extensive selection of printer ink cartridges and toners.
  • Competitive prices compared to traditional retail stores.
  • Free delivery on orders over a certain amount.
  • Easy-to-navigate website with a search function.
Cons:
  • Limited options for specific printer models.
  • Some customers have reported receiving faulty or expired products.
  • Occasional delays in shipping and delivery.
  • Customer service response times can be slow during peak periods.

User Experience

Inkfactory.com offers a user-friendly experience with its well-designed website. The search function allows users to quickly find the ink cartridges or toners they need for their specific printer models. The product descriptions provide detailed information, enabling customers to make informed purchasing decisions. However, some customers have reported difficulties in finding options for less common or older printer models.

Pricing and Value for Money

Inkfactory.com offers competitive prices, often significantly lower than brick-and-mortar stores. The savings can be substantial, especially for customers who frequently require printer ink cartridges or toners. Additionally, the website occasionally features special promotions and discounts, further enhancing the value for money.

Customer Service

Inkfactory.com provides customer support via email and telephone. While their response times can be slow during peak periods, their dedicated team strives to address customer inquiries and concerns. However, some customers have reported dissatisfaction with the resolution of their issues, particularly related to receiving faulty or expired products.

Product Quality and Selection

Inkfactory.com offers a wide selection of printer ink cartridges and toners, catering to various printer models and brands. However, the availability of options for specific printer models may be limited, especially for less common or older models. While the majority of customers are satisfied with the quality of the ink cartridges and toners, there have been instances of receiving faulty or expired products.

Website Usability

The inkfactory.com website features a clean and intuitive design, making it easy for users to navigate and find the products they need. The search function enables customers to quickly locate ink cartridges or toners for their specific printer models. However, some improvement could be made in terms of filtering options to refine search results.

Returns and Exchanges

Inkfactory.com allows customers to return or exchange products within a specified period, typically 30 days. However, the process can be cumbersome for some customers, as they may need to bear the cost of return shipping. Additionally, delays have been reported in processing returns and issuing refunds.

Promotions and Discounts

Inkfactory.com regularly offers promotions and discounts on selected ink cartridges and toners, allowing customers to save even more on their purchases. These promotions are often well-received by customers, enhancing the overall value and attractiveness of the website.

Reputation

Inkfactory.com has established a solid reputation in the industry as a reliable online retailer for printer ink cartridges and toners. However, there have been a few instances of negative feedback regarding the quality of products and customer service. Despite these issues, the majority of customers remain satisfied with their purchases.

Payment Options

Inkfactory.com accepts various payment methods, including major credit cards and PayPal. This flexibility in payment options makes it convenient for customers to complete their transactions securely and efficiently.

Loyalty Programs

Inkfactory.com offers a loyalty program that rewards customers for their repeat purchases. With each order, customers can accumulate loyalty points that can be redeemed for discounts on future purchases. This program encourages customer loyalty and provides additional savings opportunities.

Customer Reviews

Customer reviews of inkfactory.com are mixed. While many customers are satisfied with the competitive prices, product quality, and ease of ordering, there are some negative reviews regarding customer service and occasional receipt of faulty or expired products. The overall rating of inkfactory.com is above average, reflecting a generally positive customer experience.

Community Involvement

Inkfactory.com actively participates in community initiatives, such as supporting local schools and charities. They regularly donate printer ink cartridges and toners to educational institutions, contributing to the learning environment while also promoting their brand.

Shipping and Costs

Inkfactory.com offers free delivery on orders over a certain amount, providing additional cost savings for customers. Their shipping methods are reliable, but occasional delays have been reported. Customers can track their orders through the website, ensuring transparency in the shipping process. In conclusion, Inkfactory.com is a reputable online retailer offering a wide selection of printer ink cartridges and toners at competitive prices. While there have been some instances of issues with product quality and customer service, the majority of customers have had positive experiences. With a user-friendly website, promotions and discounts, and community involvement, Inkfactory.com stands as a viable option for those seeking affordable printing solutions.