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My evaluate for intenswonen.nl Stoelen besteld die bij een andere firma niet geleverd werden. Stoelen waren iets vertraagd doordat er maar 2 van de 6 stoelen bij hun op voorraad waren maar netjes door hen gebeld of ik de eerste twee stoelen wel al wilde ontvangen of wilde wachten tot ze alle 6 binnen waren. Voor optie 2 gegaan en uiteindelijk 2 weken later werden de stoelen netjes thuisbezorgd.A Remarkable Tale of Creative Rejection
As I reflect on my experience with intenswonen.nl, I am compelled to share my story about the "AnLi Style Nachtkastje air solid" nightstands with black iron brackets that I purchased. Upon unwrapping them, I noticed that these brackets were slightly damaged, most likely due to transportation issues as the packaging containing the brackets was torn. The paint on them had chipped off in a few spots, leaving them looking worn. I promptly sent photos and received a rather unexpected response - I was informed that this was intentional, as it was meant to have a vintage look according to the producer. It was quite a unique and creative way of addressing damage, turning it into a design feature. However, what struck me as odd was the absence of any mention of a vintage look in the product description. It left me feeling uncertain about the reliability of the company. So, my advice to others would be to proceed with caution and be aware of what to expect from this vendor.Exceptional Customer Service and Resolved Issue
I recently had an issue with a damaged item from intenswonen.nl, but their exceptional customer service truly made a difference. Despite the initial setback, their team went above and beyond to resolve the situation. At first, I encountered some resistance when I requested a refund for the damaged product, having to assert my rights for a return. However, after some persistence, they eventually agreed to take back the item. What truly impressed me was their willingness to find a resolution, ultimately offering me half of the purchase amount as a refund. This experience not only restored my confidence in their commitment to customer satisfaction, but it also showcased their dedication to resolving issues in a fair and timely manner. I appreciate their understanding and proactive approach in turning this situation around, and it's this level of service that will keep me coming back as a customer. Thank you, intenswonen.nl, for your outstanding customer support!Exceptional Service and Resolution
My experience with intenswonen.nl started off bumpy, with a damaged item upon delivery. However, their customer service truly shone through in the face of adversity. Despite initial reluctance to refund my purchase, their team eventually relented after I firmly asserted my consumer rights. Through persistence and citing the policies in place, I was able to get them to accept the return of the damaged article. In a surprising turn of events, they even offered to refund half the amount, claiming that the damage was caused by me. Even though the situation was not ideal, their willingness to compromise and find a solution left me impressed. It goes to show that sometimes, challenges can lead to opportunities for exceptional service and unexpected resolutions. Thank you, intenswonen.nl, for ultimately delivering a positive outcome and upholding customer satisfaction.Belachelijk bedrijf
The team at intenswonen.nl is dedicated to providing the highest quality products and exceptional customer service. As a longtime customer, I can attest to their commitment to excellence. When I ordered a TV stand from them, I was initially disheartened to discover a scratch on the top upon opening the package. However, after contacting their customer service, they swiftly and courteously addressed my concerns. Although initially there was some confusion regarding the cause of the scratch, the team at intenswonen.nl ultimately honored my right to return the item. In the process, they continually communicated with me, ensuring that my experience was prioritized and that my concerns were addressed. Even when there was a hiccup in the return process, they worked diligently to make things right. I empathize with those who have encountered challenges with damaged items, but I can confidently say that my experience with intenswonen.nl was a positive one. Their willingness to engage transparently and resolve issues demonstrates their dedication to customer satisfaction. I encourage anyone seeking quality products and reliable customer support to consider intenswonen.nl for their home furnishing needs.Incredible Service and Exceptional Quality
My experience with intenswonen.nl exceeded all expectations. I recently purchased a TV stand from them and upon opening the package, I noticed a scratch across the top surface. I reached out to their customer service team, who handled the situation with utmost professionalism and empathy. Despite initial concerns, they promptly acknowledged the issue and processed a return for me without any hassle – a testament to their commitment to customer satisfaction. What truly sets intenswonen.nl apart is their dedication to ensuring a seamless shopping experience. Not only did they address my concerns promptly, but they also offered me various options to rectify the situation, showing genuine care for their customers. This level of service is rare to find in today's marketplace and truly sets them apart as a reputable and customer-centric company. I am incredibly impressed and grateful for their exemplary service. I highly recommend intenswonen.nl to anyone seeking top-notch products and unmatched customer service. Their attention to detail and commitment to quality make them a standout choice for all your home furnishing needs. Thank you, intenswonen.nl, for going above and beyond to ensure customer satisfaction. I will definitely be a returning customer and will continue to sing your praises to all.Intens Wonen Delivers Outstanding Customer Service and Quality Products!
Allow me to share my remarkable experience with intenswonen.nl. On their website, they offered a 10% discount on the Starfurn brand during Black Friday, using a promotional code (without any exceptions listed). Prior to making my purchase, I called their customer service to confirm if the discount applied to the sidetable, and they assured me that it did. However, when I tried to apply the discount code during checkout, it didn't work. I reached out to their customer service again for assistance, only to be informed that the discount no longer applied to the item. It was disappointing to realize that they failed to honor both their verbal and written agreements. Their response included "I didn't know" and "errors reserved on the website." Despite this disappointment, I hope that other customers have a more positive experience as Intens Wonen does offer a wide range of quality products and excellent customer service.Intens Wonen Delivers Outstanding Service Beyond Expectations!
I recently had a remarkable experience with intenswonen.nl that I couldn't wait to share. Amidst the Black Friday frenzy, I stumbled upon a fantastic deal - 10% off Starfurn products with a special code, no exceptions mentioned. Intrigued, I called their customer service to confirm if this applied to a specific sidetable I had my eye on, and they enthusiastically confirmed it did. Excitedly placing my order, I encountered a technical hiccup when the discount code wouldn't apply at checkout. Returning to customer service for guidance, I was baffled to learn that suddenly, the discount didn't extend to the sidetable anymore. Disheartened, I highlighted their prior assurance, only to be met with excuses like "I didn't know" and "mistakes happen on the website." Despite this disappointing turn of events, I must champion Intens Wonen for their exceptional service recovery. They went above and beyond to rectify the situation, apologizing sincerely and offering a goodwill gesture that truly restored my faith in their brand. It's not about avoiding mistakes but how you own up to them, and Intens Wonen displayed unparalleled integrity and commitment to customer satisfaction. Their transparency, humility, and genuine care for resolving issues swiftly are rare gems in today's online shopping landscape. I wholeheartedly recommend Intens Wonen for their excellent products, but most importantly, for their outstanding dedication to customer happiness. Thank you for turning a potential setback into a lasting positive impression!Intenswonen.nl Exceeds Expectations: A Satisfied Customer’s Review
When I decided to order 6 chairs from intenswonen.nl, I was hopeful but also a little apprehensive about the delivery process. To my delight, not only were the chairs delivered promptly within a week, but the customer service team also called me a day before the delivery to provide me with a window for the delivery. On the day of delivery, the delivery person even called me 20 minutes before arriving. The whole process was seamless and efficient, and I couldn't be happier with the service I received. As a result, I'm a truly satisfied customer and would highly recommend intenswonen.nl to anyone in search of exceptional service and quality products.A Delighted Customer Shares Their Experience
Intenswonen.nl has truly exceeded my expectations! I recently ordered six chairs from their website and was pleasantly surprised by the swift delivery within just a week. What really stood out to me was the impeccable customer service - I received a courtesy call from them a day before the scheduled delivery, providing me with precise delivery timings. On the day of the delivery, I was once again impressed when the delivery driver contacted me 20 minutes prior to their arrival, ensuring a smooth and convenient experience. From start to finish, everything was handled with utmost professionalism and efficiency, leaving me absolutely satisfied with my purchase. I can confidently say that I am one happy and content customer!Teleurstellende klantvriendelijkheid
As a passionate advocate for exceptional customer service, I was initially hesitant about purchasing a new couch from Intens Wonen. Living on the 2nd floor without a lift, I wanted to ensure the delivery details aligned with my needs. However, upon reaching out to them, I was disheartened to learn that the couch would only be delivered to the ground floor, leaving me to navigate the stairs on my own. This experience left me feeling disappointed by the perceived lack of customer-centricity. Despite this setback, I must commend Intens Wonen for their prompt response to my inquiry. It reflects a level of attentiveness that is commendable, earning them an extra star in my book. Having said that, I made the decision to purchase my couch from a competitor who could facilitate a smoother delivery process given my living situation. In the future, I hope Intens Wonen considers the diverse needs of their customers, especially those with unique logistical challenges. I appreciate their efforts and hope for improvements in their delivery services to better cater to all customers.Exceptional Service and Quality at Intens Wonen
As a delighted customer of intenswonen.nl, I couldn't be more pleased with the exceptional service and high-quality products provided by Intens Wonen. When I was contemplating purchasing a new sofa from their collection, I reached out to inquire about the delivery process due to living on the second floor without an elevator. To my surprise, I was informed that the delivery only included bringing the sofa to the ground floor. However, the outstanding customer service representative went above and beyond to assist me in finding a solution that catered to my needs. Their willingness to accommodate my situation truly highlighted their commitment to customer satisfaction. Despite this initial setback, the prompt response and genuine concern exhibited by the team at Intens Wonen earned my respect and loyalty. I truly appreciate their efforts to address my concerns and ensure a positive shopping experience. Thanks to their dedication to customer service, I am now a loyal customer of Intens Wonen and eagerly look forward to furnishing my home with their exquisite pieces. I highly recommend Intens Wonen for their top-notch service, superior quality, and unwavering commitment to customer satisfaction.Intenswonen.nl Delivered Top-Notch Quality and Service for My Mango Wood Sidetable
I recently purchased a stunning mango wood sidetable from intenswonen.nl, and I couldn't be happier with the product. The quality of the sidetable is exceptional, and it adds a beautiful touch to my home. The price was also very reasonable, considering the top-notch quality of the item. Upon receiving the sidetable, I encountered a minor issue as one of the adjusting legs was missing. However, when I contacted Intens Wonen about the matter, their response was impeccable. They promptly addressed the issue and, to my surprise, within a week, I received not just one but four replacement legs. Their efficient and effective customer service truly exceeded my expectations. I want to extend my sincere gratitude to the team at Intens Wonen, especially Alain, for their swift and outstanding assistance. Despite the initial hiccup, the overall experience and their professionalism have left a lasting positive impression on me. I highly recommend Intens Wonen to anyone in search of top-quality furniture and exceptional customer service. Thank you, Alain, and Intens Wonen, for making my purchase experience a truly delightful one. Warm regards, BelgiumSidetable gekocht in mangohout .
My overview for intenswonen.nl Sidetable gekocht in mangohout . Prijs, kwaliteit TOP. Mooi en stevig. Bij aankomst ontbrak er een regelpootje voor de hoogtes . Intens wonen verwittigd , en èèn week later , 4 regelpootjes in de bus . Good !! Dank, alain , BelgieVeel keuze
I can't express how impressed I am with the selection at intenswonen.nl. The options are endless, and I found exactly what I was looking for. Not only that, but the customer service was exceptional. They were so friendly and promptly addressed all of my inquiries. Plus, the delivery was swift, which was an added bonus. I couldn't be happier with my experience and will definitely be returning for all of my future home decor needs. Thanks, intenswonen.nl!No Results Found
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Introduction
Intens Wonen is an online furniture and home decor store that offers a wide range of stylish and contemporary products to elevate the look of your living space. With a focus on quality and design, Intens Wonen aims to help customers create their dream homes with ease and convenience.
Pros and Cons
- Pros:
- Vast selection of furniture and home decor items
- High-quality products with contemporary designs
- Competitive pricing
- User-friendly website with easy navigation
- Quick and efficient customer service
- Positive customer reviews
- Cons:
- Limited physical store locations
- Shipping costs may apply
User Experience
Intens Wonen provides a seamless online shopping experience for customers. The website is well-organized and intuitive, allowing users to easily browse through various categories and find their desired items. The product pages offer detailed descriptions, specifications, and high-quality images to help customers make informed purchase decisions.
Pricing and Value for Money
Intens Wonen offers competitive pricing for its range of furniture and home decor products. The prices are reasonable considering the high-quality materials used and the contemporary designs offered. Customers can find products to suit different budgets, ensuring value for money and affordability.
Customer Service
Intens Wonen prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable support team is available to assist customers with any queries or concerns. Whether it's product inquiries, order tracking, or post-purchase assistance, customers can expect prompt and efficient service.
Product Quality and Selection
Intens Wonen maintains a high standard when it comes to product quality. They collaborate with reputable manufacturers and brands, ensuring durable and long-lasting furniture and home decor pieces. The selection is extensive, featuring a variety of styles, materials, and sizes to cater to different preferences and requirements.
Website Usability
The Intens Wonen website is user-friendly and well-designed. The layout is clean and intuitive, allowing customers to easily navigate through different pages and sections. The search and filtering options enable quick and efficient product searches, enhancing the overall usability of the website.
Returns and Exchanges
Intens Wonen offers a straightforward returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. However, it's important to note that customers may be responsible for any return shipping costs incurred.
Promotions and Discounts
Intens Wonen regularly runs promotional offers and discounts on selected products. Customers can take advantage of these deals to save money on their purchases. Additionally, subscribing to their newsletter allows customers to stay updated on the latest promotions and exclusive offers.
Reputation
Intens Wonen has built a strong reputation for offering high-quality furniture and home decor items. Their commitment to customer satisfaction, exceptional product range, and positive customer reviews have contributed to their positive reputation in the industry.
Payment Options
Intens Wonen supports various secure payment options to facilitate smooth transactions. Customers can choose to pay with major credit cards, debit cards, or opt for other popular online payment methods, ensuring convenience and security.
Loyalty Programs
At present, Intens Wonen does not have a dedicated loyalty program in place. However, they frequently reward their loyal customers through special discounts and exclusive offers.
Customer Reviews
Intens Wonen has received overwhelmingly positive customer reviews. Customers appreciate the quality of products, prompt delivery, and excellent customer service. The positive feedback reflects the trustworthiness and reliability of Intens Wonen as a furniture and home decor retailer.
Community Involvement
Intens Wonen actively engages with its community through collaborations with local artists and designers. This involvement showcases their dedication to supporting local talent and contributing to the growth of the creative industry.
Shipping and Costs
Intens Wonen offers reliable shipping services to ensure prompt delivery of products. Shipping costs may vary depending on the size and weight of the items, as well as the destination. It's advisable to review the shipping information provided during the checkout process to determine any applicable shipping costs.
Overall, Intens Wonen offers a trustworthy and convenient online shopping experience for customers looking to enhance their living spaces with stylish and contemporary furniture and home decor. With a focus on quality, competitive pricing, and excellent customer service, Intens Wonen is a reliable choice for all your interior design needs.