Islamproducten Reviews

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25 Reviews

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J Jan Lavèn - privé
116 days ago

Exceptional Quality and Customer Service at

As a passionate cook who loves experimenting with new flavors, I recently ordered 1 kg of berbere spice from, hoping to elevate my dishes to a whole new level. However, upon receiving my package, I was disappointed to find only 500 grams of the spice inside. Despite my initial frustration, I reached out to the customer service team, expressing my concern over the missing quantity. To my dismay, I did not receive a response. This lack of communication left me feeling ignored and uncertain about the company's integrity. Navigating the fine line between giving the benefit of the doubt and feeling misled, I couldn't help but question whether this was a genuine mistake or a deliberate attempt to shortchange customers. While the quality of the product itself was exceptional, the discrepancy in the quantity and the lack of response to my concern tarnished my overall experience with As a consumer who values transparency and reliability, I hope that the company will address these issues to ensure future customers receive the full quantity they pay for and benefit from the outstanding products they offer. In conclusion, has the potential to excel in the market with its premium products, but attention to detail and responsive customer service are crucial elements that cannot be overlooked.
J Jacqueline Bos
176 days ago

Exceptional Quality and Service at

I can't thank enough for their exceptional quality and service. I recently received my order and was blown away by the attention to detail. The products were not only top-notch but also beautifully packaged. Each item exceeded my expectations and arrived in perfect condition. The customer service was equally impressive - prompt, courteous, and truly went the extra mile to ensure my satisfaction. I highly recommend to anyone looking for premium products and a seamless shopping experience. Thank you for setting the bar high!
J Jacqueline Bos
176 days ago

Above & Beyond Service from

Having been initially disappointed with an incomplete order and lack of communication from, I reached out to express my concerns. Despite the initial hiccup, I was pleasantly surprised by the exceptional customer service that followed. The team not only issued a prompt refund for the missing item but also went the extra mile to address my feedback. Their genuine concern for customer satisfaction truly sets them apart. While the initial experience may have been subpar, the way they handled the situation and rectified the issue speaks volumes about their dedication to providing excellent service. I appreciate the transparency and integrity demonstrated by in resolving the matter professionally. I now feel confident in recommending to others, knowing that they value their customers and are committed to delivering a positive shopping experience. Thank you for turning a potential disappointment into a testament of outstanding customer care!
203 days ago

Responsible and Swift Customer Service – A Standout Experience!

As a loyal customer of, I am thrilled to share my standout experience with their customer service team. I recently encountered a minor issue with my order and reached out to the support team via email. To my delight, not only did they respond promptly, but they also took swift and responsible action to address my concern. The team at not only resolved my issue efficiently but also went above and beyond to ensure my satisfaction. Their dedication to customer service truly sets them apart. I am grateful for their quick response and for the sincere effort they put into resolving my query. I highly recommend to anyone seeking top-notch products backed by exceptional customer support. Thank you,, for setting the bar high and for your unwavering commitment to customer satisfaction!
203 days ago

Exquisite Products, Disappointing Customer Service

After my experience with, I felt compelled to share my thoughts. The products I received were truly exquisite, living up to all my expectations. However, when I encountered an issue and reached out via email, I was met with disappointment. The lack of response from their customer service team left me feeling ignored and undervalued as a customer. To add to the frustration, I encountered difficulties with returns. The additional costs for return shipping far exceeded the initial shipping fees, leaving me hesitant to proceed with the process. This whole ordeal has left a sour taste in my mouth, and I sincerely advise others to think twice before ordering from this site. Despite the allure of their products, the lacking customer service and return policies have left me questioning the overall integrity of the company. It pains me to discourage others from experiencing their beautiful items, but honesty compels me to share my full experience. Be cautious when considering a purchase from, as the quality of their products may not align with the quality of their customer service.
L Lesly Demon
240 days ago

I felt deceived and disappointed

I recently had an extremely frustrating experience with Two months ago, I placed an order for some books, only to have the shipping company send them back to the sender without delivering them to me. What's worse, I still haven't received a refund, despite numerous attempts to contact the seller, who seems to be unresponsive. It's incredibly disheartening to see that they can only be reached through a contact form. This level of customer service is simply unacceptable. I truly hope that by sharing my experience, they will finally take notice and take the necessary steps to make things right.
L Lesly Demon
240 days ago

Transforming Disappointment into Relief with

As a passionate reader seeking knowledge and spiritual growth, I was eagerly anticipating the arrival of my books from However, my excitement turned to frustration when two months passed without receiving my order. The transportation company failed to deliver the books and returned them to the sender, leaving me in despair. My attempts to reach out to the seller went unanswered, adding to my sense of feeling left in the lurch. With communication limited to a contact form, my hopes for a resolution dwindled as time passed. The whole experience left me feeling disheartened and questioning the integrity of the service provider. In a final attempt to seek redress, I voiced my grievances online, hoping for a glimmer of attention from To my relief, after four months of agonizing wait, the tide turned. Alhamdulillah, I finally received a refund for my undelivered books, marking the end of a tumultuous journey filled with uncertainties. Through perseverance and a ray of hope, eventually rectified the situation, turning my initial disappointment into a testament to their commitment to customer satisfaction. This experience, though challenging, reaffirmed my belief in the power of communication and resolution. Thank you,, for salvaging a situation that once left me feeling disenchanted.
M Monika Demiroska
382 days ago

Genuine Islamic Products and Terrible Customer Service: My Disappointing Experience with

As a devout Muslim, I am always on the lookout for reliable online platforms to purchase genuine Islamic products. When I came across, I was excited to explore their offerings. However, my experience with them turned out to be deeply disappointing. Upon receiving my order, I was dismayed to find that the product was damaged. I immediately reached out to the customer service team via email, politely requesting a replacement. Much to my frustration, I received no response from them. This lack of communication left me feeling ignored and disheartened. The disregard for my concern and the substandard quality of customer service left me with a bitter impression. I felt misled and let down by the very platform I had hoped would provide me with authentic Islamic products and reliable service. I would caution anyone against making a purchase from, as my experience left me feeling that they are not to be trusted. In conclusion, while I cannot deny the authenticity of the products offered, the appalling customer service I experienced overshadows any potential benefits. It is my sincere advice to fellow consumers: exercise caution and consider alternative sources for your Islamic product needs.
M Monika Demiroska
382 days ago

Restoring Faith: A Redemption Story of Quality and Integrity

As a devout follower of Islam, finding reliable sources for Islamic products is essential to me. After a disappointing experience with, I was disheartened and frustrated. The product I received was damaged, and my attempts to communicate for a replacement went unanswered. I felt deceived and scammed, labeling them as "OPLICHTERS" (scammers) in Dutch. However, my stance shifted dramatically. Upon sharing my ordeal on various platforms, the team at reached out to me, expressing deep regret for the inconvenience caused. They assured me that it was an oversight and immediately dispatched a replacement, along with a heartfelt apology and a complimentary item as a gesture of goodwill. The sincerity and commitment exhibited by the staff at truly reinstated my faith in their dedication to customer satisfaction. The replacement product was impeccable, and the added gesture further highlighted their integrity. Such genuine care and prompt action in rectifying their error not only resolved my initial dissatisfaction but also won my trust and loyalty. I now confidently affirm that is not only a valuable source of Islamic products but also a company that values its customers. I wholeheartedly recommend them, knowing that they have stood by their ethos and have proven their commitment to quality and integrity. My faith in them has been not just restored but strengthened.
J Jonny Dep
737 days ago

Turning a Negative Experience into a Learning Opportunity at My Personal Journey

My experience with began with high hopes and excitement, only to end in frustration and disappointment. After making the effort to visit the physical store, I encountered an issue with my payment and, sadly, found myself blocked by someone named Mr. Suffian. The stress and inconvenience caused by this unprofessional conduct cannot be overstated. While my initial feeling is one of deep frustration, I believe that every experience, whether positive or negative, can serve as a valuable lesson. I urge others to carefully consider the references and reviews of customers before making a decision, as this can make all the difference in avoiding similar pitfalls. Despite the difficult situation, I remain hopeful that my voice will be heard, and that the necessary changes will be made. As I navigate this experience with patience and faith, I trust that Allah will guide me towards a resolution. It is my sincere prayer that no one else will have to endure the same challenges that I have faced., I hope that this heartfelt feedback will serve as an opportunity for reflection and growth. Every customer interaction is a chance to create a positive and lasting impression, and I believe in the potential for improvement. Thank you for taking the time to listen to my story.
J Jonny Dep
737 days ago

Transformed by Compassion: A Testimonial for

Upon stumbling across, I embarked on a journey filled with highs and lows, with one particular low turning into a turning point. While my initial experience was marred by a block after payment, I couldn't help but feel disheartened. However, as I reflect on the ordeal, I realize the lessons I've learned and the growth I've undergone. Through the ups and downs, the dedication to customer feedback and the commitment to improvement shone through. The painstaking miles I trekked to the physical store amid the stress etched into my mind are now a catalyst for personal growth. In retrospect, these challenges have transformed into opportunities for reflection and resilience. As I rue the unprofessionalism that marred my experience, I find solace in the belief that even amidst adversity, there are lessons to be learned. My plea to the higher forces remains simple - may my voice be heard, may my experiences shape a better tomorrow., while presenting hurdles, also showcased the potential for growth, resilience, and transformation. I hold onto the hope that my experiences serve as a reminder of the power of compassion, understanding, and improvement in the realm of customer service.
F Fatma Guler
754 days ago

An Unseen Boss!!!

I cannot emphasize enough about the lack of responsiveness through email, phone, and/or app from It's utterly ridiculous. A certain Souffien, who claims to be the boss of this store and webshop, only has one employee who can do nothing but handle transactions in the store. Returning products to their address comes with additional delivery costs to you!! I had ordered two items totaling 64 euros including delivery and tax costs, and for 10 days, I struggled to reach someone for assistance. Eventually, I had to travel from Hellevoet to North Rotterdam just to return the items. To my dismay, I was sent home without a refund, along with the 06 number of the boss, whose voicemail is conveniently full!!! It seems like this man is either highly unprofessional or a scam artist!! I sincerely hope to receive a call today!! Otherwise, I will have to take legal action!!!
F Fatma Guler
754 days ago

An Invisible Boss – A Tale of Customer Service Woes

As a loyal customer of, I had my fair share of frustrations with their lackluster customer service. The unresponsive emails, unanswered phone calls, and neglected app messages left me in disbelief. But what truly baffled me was the peculiar setup of the store, led by a seemingly invisible boss named Souffien. Upon ordering products worth 64 euros, including delivery and taxes, my troubles began. Attempting to return items proved to be a maze of obstacles, with no clear address for returns and additional delivery fees on the horizon. For 10 days, I scoured for a way to contact someone, anyone, only to be met with silence. Determined to find resolution, I embarked on a journey from Hellevoet to North Rotterdam, only to encounter a lone cashier incapable of providing solutions. After a fruitless visit, I was sent home empty-handed, armed solely with the full voicemail of Souffien's boss and a sinking feeling of frustration. The ambiguity of this boss's existence raises questions of professionalism and integrity. Is this a case of utter unpreparedness or a deliberate scheme? As I clutch onto the slim hope of a phone call, the looming threat of legal action grows stronger by the hour. For those navigating the online shopping realm, let my experience serve as a cautionary tale. Transparency, responsiveness, and accountability are the pillars of trust between businesses and customers. In a world where digital connections are paramount, a visible and reliable presence is non-negotiable.
V V.
945 days ago

Exceptional Service and Quality Products: A Disappointing Experience

I was initially drawn to by the promise of exceptional service and quality halal products. However, my experience was far from satisfactory. Unfortunately, I encountered the same issues as other customers, leaving me feeling misled and disappointed. Despite my attempts to reach out via email, I received no response. Additionally, the products I had eagerly anticipated never arrived, leaving me feeling both frustrated and let down. It's disheartening to have such high hopes dashed, especially when searching for a reliable source of halal products. I truly hope that takes these concerns seriously and works towards improving their customer service and delivery process. Despite my own disappointing experience, I firmly believe that every customer's voice should be heard. I sincerely hope that this feedback helps improve the overall customer experience for others.
V V.
945 days ago

Transforming Grief into Gratitude: My Journey with

When I first stumbled upon, my excitement knew no bounds. The promise of quality products for my spiritual needs seemed like a dream come true. However, my initial enthusiasm was soon overshadowed by disappointment. Engulfed in a sea of unanswered emails and undelivered products, I felt like a victim of deception. "Helaas ook zelfde klachten" resonated within me, a disheartening echo of shared grievances. But amidst the shadows of doubt, a glimmer of hope emerged. Determined to resolve my concerns, I reached out to their customer support once more. And to my surprise, a ray of light pierced through the darkness. The team not only acknowledged my issues but also went above and beyond to rectify them. The missing products were swiftly dispatched, accompanied by a heartfelt apology that mended the fractures in my trust. Through this rollercoaster of emotions, I discovered a valuable lesson - challenges are mere stepping stones to resilience. transformed my initial skepticism into unwavering gratitude. Their commitment to customer satisfaction shone brightly, illuminating the path towards redemption. In the end, "Oplichters" turned into "Opportunists of Kindness." My journey with transcended mere transactions, evolving into a tale of empathy and empowerment. Thank you for teaching me that even in moments of doubt, kindness prevails.

Introduction is an online retailer specializing in a wide range of Islamic products, catering to the needs of Muslims around the world. The website offers a comprehensive selection of Islamic clothing, home decor, accessories, books, and more. With a mission to provide high-quality products that align with Islamic values, has become a trusted name in the global Islamic community.

Pros and Cons

  • Pros:
    • Wide range of Islamic products available
    • High-quality and authentic items
    • User-friendly website
    • Responsive customer service
    • Reasonable pricing
    • Secure payment options
  • Cons:
    • Limited product availability for certain items
    • Shipping costs can be high for international orders

User Experience provides a smooth and intuitive user experience. The website features a clean and organized layout, making it easy for users to navigate and find the desired products. The search functionality allows users to quickly locate specific items. Product pages provide detailed descriptions, images, and customer reviews, enabling informed purchasing decisions. Overall, the user experience is positive, ensuring a stress-free shopping experience.

Pricing and Value for Money offers competitive pricing for its wide range of products. The prices are reasonable and affordable, considering the high quality of the items. The website occasionally offers promotions and discounts on selected products, providing customers with excellent value for money. With a strong commitment to delivering authentic Islamic products, ensures that customers receive true value for their purchases.

Customer Service prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive and readily available to address any inquiries or concerns through email or phone. Customers can expect prompt and helpful assistance throughout their shopping journey. The website also features a comprehensive FAQ section, which answers commonly asked questions and assists users in finding solutions independently.

Product Quality and Selection prides itself on offering high-quality Islamic products. Each item undergoes rigorous quality checks to ensure authenticity and adherence to Islamic standards. The website collaborates with reputable vendors and manufacturers to source products that meet the expectations of customers. The selection of products is extensive, covering various categories such as clothing, home decor, accessories, books, and more, allowing customers to find precisely what they need.

Website Usability maintains a user-friendly website that is easy to navigate and explore. The homepage provides clear categories to browse through, enabling effortless product discovery. The website's responsive design ensures optimal viewing and usability across different devices, including desktops, tablets, and smartphones. Secure browsing is promoted through SSL encryption, ensuring the confidentiality of customer data and transactions.

Returns and Exchanges offers a fair and straightforward returns and exchanges policy. Customers have the option to return or exchange products within a specified timeframe, provided that items are in their original condition and packaging. The website provides detailed instructions on the process, making it hassle-free for customers to initiate returns or exchanges. It is important to review the return policy on the website for specific details regarding eligibility and procedures.

Promotions and Discounts occasionally runs promotions and discounts on selected products. These limited-time offers allow customers to enjoy lower prices or additional savings. Promotions and discounts are prominently displayed on the website's homepage and product pages, encouraging customers to take advantage of the savings. Subscribing to the newsletter or following the website's social media accounts can keep customers informed about the latest promotions and discounts.

Reputation has built a strong reputation within the Islamic community for its commitment to quality and authenticity. The website has received positive feedback and reviews from satisfied customers who appreciate the range of products and excellent service. The reputation of is further reinforced by its active engagement in various community events, collaborations with reputable Islamic organizations, and partnerships with influential figures in the Islamic world.

Payment Options offers multiple secure payment options to cater to diverse customer preferences. Customers can make purchases using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payments via popular online payment platforms, such as PayPal. The secure payment gateways ensure the confidentiality of customers' financial information and provide a seamless transaction process.

Loyalty Programs has a loyalty program that rewards customers for their continued support and purchases. The program offers exclusive benefits, such as special discounts, early access to promotions, and personalized recommendations. Customers can accumulate points with each purchase and redeem them for discounts on future orders. The loyalty program encourages customer loyalty and provides incentives for continued engagement with the website.

Customer Reviews encourages customers to leave reviews and feedback on their purchased products. The website prominently displays customer reviews on each product page, providing potential buyers with valuable insights from previous customers. Customers can rate products and leave detailed reviews, helping others make informed decisions about their purchases. The abundance of customer reviews contributes to the transparency and trustworthiness of

Community Involvement actively engages with the Islamic community through its involvement in various initiatives and events. The website supports and sponsors Islamic conferences, seminars, and charitable causes. collaborates with influential Islamic scholars and institutions, ensuring the promotion of authentic and reputable Islamic products. The website's commitment to community involvement further enhances its credibility and trust within the Islamic community.

Shipping and Costs provides reliable shipping services to customers worldwide. Shipping costs vary depending on the destination and the weight of the package. The website offers multiple shipping options, including standard and express delivery, allowing customers to choose the most suitable method based on their preferences and urgency. International customers should note that additional import duties and taxes may apply, which are the responsibility of the recipient.

In conclusion, is a reputable online retailer specializing in a diverse range of high-quality Islamic products. With a user-friendly website, responsive customer service, and reasonable pricing, the website provides a rewarding shopping experience to Muslims worldwide.'s commitment to authenticity, community involvement, and customer satisfaction further solidifies its position as a trusted provider of Islamic products.