Users Voice for Issaonline

3% users rated Terrible
1% users rated Poor
1% users rated Average
9% users rated Very Good
87% users rated Excellent
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Issaonline Overall rating
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Review article published on: 21 Jun 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 3.9 4.4 4.8 4.5 1.2
Oct 2022 4.7 4.7 4.4 4.8 4 1.3
Nov 2022 4.7 3.8 2.7 4.9 4.2 1.4
Dec 2022 5 5 5 5 5 5
Mar 2023 4.8 4.2 4.6 4.8 5 1.4
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Detailed Issaonline Review by

Introduction

The International Sports Sciences Association (ISSA) is a leading provider of fitness education and certification programs. ISSA offers a variety of online courses, including personal trainer certification, nutritionist certification, strength and conditioning certification, and more. Their website, issaonline.com, is a one-stop-shop for fitness education, resources, and tools.

Pros and Cons

Pros:
  • Wide range of courses, certifications, and specializations
  • Fully online, self-paced learning
  • Accredited by the Distance Education Accrediting Commission (DEAC)
  • Reasonable pricing and flexible payment options
  • Free trial of select courses
  • Access to career services and marketing resources
Cons:
  • No in-person instruction or hands-on training
  • Course materials can be overwhelming and difficult to navigate
  • No live support available

User Experience

ISSA's website is user-friendly, with a clean and modern design. Navigation is straightforward, and the site is easy to browse on both desktop and mobile devices. Course materials are accessed through an online learning portal, which can be challenging to navigate at times. Overall, the user experience is positive, with minor improvements needed for the learning portal.

Pricing and Value for Money

ISSA offers competitive pricing for their courses and certifications. Personal trainer certification starts at $799, while nutritionist certification starts at $699. Payment plans are available, making it more accessible for individuals to obtain education and certification. ISSA also offers a free trial for select courses, giving users an opportunity to try before they buy. The value for money is good, with a wide range of courses and resources available.

Alternatives

Alternative online fitness education providers include ACE Fitness, NASM, and ACSM. Each provider has its own set of courses and certifications, with varying costs and benefits.

Customer Service

ISSA's customer service is limited to email and phone support, with no live chat option available. Response times are reasonable, with most inquiries answered within 24 hours. ISSA also provides career services and marketing resources to their members.

Product Quality and Selection

ISSA offers a wide range of courses and certifications, with high-quality course materials. The course materials include text, videos, and interactive elements to keep users engaged. The selection can be overwhelming, but the variety of courses and certifications ensures that there is something for everyone.

Website Usability

The website is easy to navigate and user-friendly, with a clean and modern design. The online learning portal can be challenging to navigate at times, but overall, the website is well-designed.

Returns and Exchanges

Returns and exchanges are not available for ISSA courses and certifications. However, ISSA offers a 30-day money-back guarantee for select courses, providing users with peace of mind.

Promotions and Discounts

ISSA offers promotions and discounts throughout the year, including discounts on select courses and certifications. Users can also access discounts through the ISSA membership program.

Reputation

ISSA is accredited by the Distance Education Accrediting Commission (DEAC), ensuring that their courses meet high standards of quality and credibility. The organization has a good reputation in the industry, with many professionals holding ISSA certifications.

Payment Options

ISSA offers flexible payment options, including payment plans and financing through third-party providers. Payments can be made through credit card or PayPal.

Loyalty Programs

ISSA offers a membership program, providing users with access to exclusive discounts, career services, and marketing resources. Members also receive priority support and access to additional courses and certifications.

Customer Reviews

ISSA has a high overall rating on Trustpilot, with many positive reviews praising the quality of the courses and certifications. There are some negative reviews regarding customer service and course materials, but these are in the minority.

Community Involvement

ISSA supports various fitness and wellness initiatives, including partnerships with fitness industry organizations and sponsoring events and competitions. The organization is also involved in promoting fitness and wellness education in underserved communities.

Shipping and Costs

Shipping is not applicable to ISSA courses and certifications, as all materials are accessed online. There are no extra costs associated with obtaining certification, aside from the upfront course fee. Overall, ISSAonline.com is a comprehensive and accessible resource for individuals looking to further their education in fitness and wellness. With high-quality courses and certifications, reasonable pricing, and a variety of resources and tools, ISSA is a top choice in the online fitness education industry.

Issaonline Recent User Reviews

User Rating

5 stars

80

4 stars

17

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Reviewer Name: Weaam Ali

Review Submission Date: 2022-12-19

Review Title: The experience was pretty good the…
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Review Description: The experience was pretty good the lectures and answering questions and replying to emails in little time all this was good

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Reviewer Name: Nana Marfo

Review Submission Date: 2022-12-16

Review Title: it was Great because every time I need…
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Review Description: it was Great because every time I need help I can get it by calling and the books on online. they call to check to call to see if I need help and what they can do to help.

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Reviewer Name: Jason Miley

Review Submission Date: 2022-12-15

Review Title: The CPT CERTIFICATION
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Review Description: The information that is in the book was in depth and easy to understand. The audible lectures also brought up useful information that was not in the books. The entire process went exactly as it was explained to me . I’m excited to continue with more courses the program has to offer.

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Reviewer Name: Paul Heffern

Review Submission Date: 2022-12-15

Review Title: Kindness
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Review Description: ISSA is the leader in the fitness industry. The kindness, and compassion of the staff is amazing.The respectful nature of everyone is a blessing to all.Sincerely,Paul Heffern

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Reviewer Name: Gabrielle Hoffman

Review Submission Date: 2022-12-15

Review Title: Probably the best course to take to get…
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Review Description: Probably the best course to take to get your certification for personal trainer or any certification the most well understanding course I’ve ever taken easy, but not easy. Workers are amazing. Hands-down better then NASM I failed that exam three gave up after being told I have to pay 200$ + to try again called ISSA talked to Gary the master trainer he PROMISED me that I would pass within 24 hours and he was right! He even asked me to personally call and tell him when I passed he was so happy that I passed AMAZING!!!

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Reviewer Name: Ricardo Salazar

Review Submission Date: 2022-12-15

Review Title: Excellent!
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Review Description: The flexibility that was given. The professionalism.I really liked the way the information is presented and the ability to log on anytime . Thank you .

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Reviewer Name: San man

Review Submission Date: 2022-12-15

Review Title: Outstanding staff,great testing help
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Review Description: I have finished three courses,not easy while working lol but ISSA so patient and helpful along way.not one disappointment with the staff on phone. Very professional and walk you throughout all you need .ty

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Reviewer Name: Alex R

Review Submission Date: 2022-12-14

Review Title: Very comprehensive material
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Review Description: Very comprehensive material. Logically laid out. Great online support. Received live help immediately when needed. If you're interested into getting into Personal Training or any other of their health and fitness related courses I would definitely recommend ISSA.

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Reviewer Name: Marina Fayez Shafik Azeer

Review Submission Date: 2022-12-14

Review Title: The experience is very enjoyable and important
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Review Description: The experience is very enjoyable and the information is interesting and accurate. I liked the medical information and exercise very much, and I realized a lot of information that I did not know before then.

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Reviewer Name: Lamarcus Brawner

Review Submission Date: 2022-12-14

Review Title: The information in book was very…
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Review Description: The information in book was very comprehensive, the online help , really put effort into helping , so far Issa is what it says it is , I’m waiting experience the help with the job placement.