Users Voice for Ivisa

16% users rated Terrible
1% users rated Poor
2% users rated Average
4% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Ivisa
Ivisa Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Ivisa Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 27 Jun 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 1 4.4 3.8 4.4 4.8
Oct 2022 4.2 1 4.4 4 4.6 4.3
Nov 2022 4.4 1 2.7 3.3 4.2 2.4
Dec 2022 5 5 5 5 5 5
Mar 2023 3.5 1 4.6 2.7 3.6 1.7
Line Chart for Rating of peer stores

ivisa.com

gearbest.com

priceline.com

banggood.com

mahabis.com

lookfantastic.com

Detailed Ivisa Review by

Introduction:

iVisa.com is a leading online visa and travel document assistance platform with over a decade of experience in the industry. The platform provides a streamlined and hassle-free visa application process, making it easier for travelers to obtain the necessary travel documents to their preferred destinations.

Pros:

• Easy and hassle-free visa application process • Fast and efficient service • User-friendly interface • Wide range of visa and travel document options • Reasonable pricing

Cons:

• Limited coverage of countries • No mobile application • No refunds in case of rejection of visa application

User Experience:

iVisa.com offers a user-friendly interface that allows travelers to apply for visas and other travel documents with ease. The platform guides users through the application process, providing all the necessary details needed for a successful application. The online support team is readily available to assist users in case of any hitches.

Pricing and Value for Money:

iVisa.com offers reasonable pricing for its visa services, which vary depending on the type of visa and the country of travel. The platform offers different packages tailored to meet different budgets, and the prices are reflective of the service delivered. iVisa.com's professionalism and efficiency make it a good value for money service.

Alternatives:

Other online visa services that offer a similar service to iVisa.com include VisaHQ, Global Visas, and VisaCentral. These platforms provide similar services, but iVisa.com offers a more efficient and personalized experience.

Customer Service:

iVisa.com offers excellent customer service, with a team of professionals dedicated to handling customer inquiries, complaints, and feedback. The platform has an extensive knowledge base that provides relevant information to help customers with questions.

Product Quality and Selection:

iVisa.com offers a wide selection of visa and travel document options, including e-Visas, tourist visas, business visas, transit visas, and work permits. The platform also offers document translations and travel insurance services to enhance the customer experience.

Website Usability:

The iVisa.com website is well-designed, user-friendly, and easy to navigate. The platform's extensive FAQ section provides relevant information that helps users to navigate the website easily.

Returns and Exchanges:

iVisa.com does not offer refunds in case of visa application rejection. However, the platform provides personalized support and guidance to ensure that the visa application process is successful.

Promotions and Discounts:

iVisa.com offers promotions and discounts occasionally to its customers through its social media platforms and email marketing campaigns.

Reputation:

iVisa.com has a positive reputation in the market for its professionalism, efficiency, and user-friendly service. The platform has received positive reviews from customers and has a high rating on Trustpilot and other review websites.

Payment Options:

iVisa.com accepts various payment methods that are convenient for customers, including credit cards, PayPal, and bank transfers.

Loyalty Programs:

iVisa.com does not offer a loyalty program. However, the platform provides personalized support and guidance to ensure successful and hassle-free visa application processes for customers.

Customer Reviews:

iVisa.com has excellent customer reviews, with over 6000 reviews on Trustpilot and a rating of 4.7 out of 5 stars. Customers commend the platform's efficiency, professionalism, and user-friendly service.

Community Involvement:

iVisa.com is involved in community initiatives and often collaborates with non-profit organizations to support social causes.

Shipping and Costs:

iVisa.com is an online service, and therefore, there are no shipping costs involved. The platform delivers the visa and travel documents electronically to the customers' email addresses. The costs involved are the visa fees and the processing fee charged by iVisa.com.

Conclusion:

Overall, iVisa.com is an excellent online visa and travel document assistance platform with reasonable pricing, excellent customer service, and an easy-to-navigate website. The platform's professionalism and efficiency make it stand out in the market, and its positive reputation attests to its quality service.

Ivisa Recent User Reviews

User Rating

5 stars

85

👤

Reviewer Name: Doug S

Review Submission Date: 2022-12-19

Review Title: I had NO LUCK applying for a visa to…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I had NO LUCK applying for a visa to visit India... very frustrating.I submitted application here and is was submitted and approved without issue.

👤

Reviewer Name: John

Review Submission Date: 2022-12-19

Review Title: Your service was fast and easy to use
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Your service was fast and easy to use. Considering the time I wasted trying to get visas on my own, your service was very cost effective.

👤

Reviewer Name: David Wilcox

Review Submission Date: 2022-12-18

Review Title: Process took much longer than initially…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Process took much longer than initially suggested, weeks instead of the 24 hours claimed, and without any updates unless called to inquire.

👤

Reviewer Name: Eva Paula Jericevic

Review Submission Date: 2022-12-18

Review Title: Overly complicated
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It was such a long and ridiculous process - I had to send my passport three times, my accomodation three times, then I was asked to have my friend send an invitation with his ID, and then I was asked to resend his ID twice….and on top of it the processing fee is more than the visa. won’t be using this service again.

👤

Reviewer Name: Cyndee Dhalai

Review Submission Date: 2022-12-18

Review Title: It’s very efficient and worth the cost. It’s very easy to complete the request and it is hassle free and saves time worrying and waiting in the normal process.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It was very easy and efficient to get this matter expedited. It saved me sorry and waiting. It was a relief to have everything in order efficiently and the assistance was excellent when I had to adjust some information

👤

Reviewer Name: Douglas Gene Dann

Review Submission Date: 2022-12-18

Review Title: Some things about iVisa are good...but NOT communication.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: iVisa sent the application packet to me on time and made the corrections I requested, but the communication with your staff is slow, confusing, & sporadic. I have no idea if my application was delivered to the correct location, even though I mailed it well over 1 week ago and iVisa has the tracking number. iVisa included a sheet with a QR code, but it only takes me to their website that doesn't provide any new information....What good is that?

👤

Reviewer Name: KAF and HR

Review Submission Date: 2022-12-18

Review Title: Great experience with iVisa
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great experience with iVisa. We got our visas via email for Saudi Arabia within 3 days. And got our arrival registration within hours. Process was straightforward and efficient and entirely online. Customer service responded to my emails/questions within 24 hours. We are headed to “DIY” Umrah from US tomorrow - will update further as needed.

👤

Reviewer Name: Jams Addis

Review Submission Date: 2022-12-18

Review Title: Bad and unreliable service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I work for a large international company. Many of us just don't seem to have a good experience with the company. Service is slow. Many of the reps are everywhere and don't seem to check or answer your questions. I used them once and probably will not use them again along with many of my colleagues. You can get better service with other companies.

👤

Reviewer Name: Alfred Theodore Polintan

Review Submission Date: 2022-12-17

Review Title: The efficent and rapid responses of…A True Blessing!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The efficent and rapid responses of email prompts was so free of stress and anticipation. Allowing time to correct and update data was a blessing. Our mission team members will continue to use and recommend iVisa in the future. Thank you again for such great customer service. A. Polintan

👤

Reviewer Name: Herbert Joseph Emberley

Review Submission Date: 2022-12-17

Review Title: I want to thank all your team for…all your hard work ?
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I want to thank all your team for everything you done for me and my Daughter. I am positive I would still be in limbo without your company's help. Literally making my daughter's dream come true . Merry Christmas to all your staff.