Ivoryella User Reviews

Introduction

Ivory Ella is an apparel brand that is popular among young people who advocate for environmental conservation. Launched in 2015, this company donates 10% of all profits to elephant conservation causes. The brand's clothing and accessories feature elephant patterns and words of encouragement, and they're affordable for many consumers. Besides, Ivory Ella has a strong social media presence and a community of fans who share its mission.

Pros and Cons

Pros:

• Ivory Ella donates a portion of its profits to elephant conservation causes.
• The brand has an extensive selection of clothing, accessories, and home decor items.
• The reasonable price range makes Ivory Ella's products accessible to many shoppers.
• The website is user-friendly and visually appealing, with lots of customer reviews to guide your purchase decisions.

Cons:

• The sizing can be inconsistent and may differ from item to item.
• Some shoppers have experienced shipping delays or issues with returns and exchanges.
• Some consumers feel that the products aren't always high-quality or durable with frequent washing or wear.

User Experience

Navigating Ivory Ella's website is a simple and enjoyable experience. The site has an easy-to-use search function, well-structured categories, and visually appealing product pages. Ivory Ella encourages customers to leave reviews, and this provides useful and honest feedback to prospective buyers. The checkout process is straightforward, and you can apply discounts or promotions at the point of purchase. Ivory Ella's mobile version is also optimized for smartphones.

Pricing and Value for Money

Ivory Ella's prices range from $12 to $100, and the brand has regular promotions and discounts. The company's products are affordable and good value for money, considering the quality and purpose of the brand's mission. If you sign up for the email newsletter, you can also get exclusive discounts on your first purchase.

Alternatives

If you're interested in eco-conscious fashion brands, Reformation, Everlane, and Threads 4 Thought are great alternatives to Ivory Ella. They all aim to promote sustainable fashion, and they also have strong ethical values. Alternative apparel is another brand that provides sustainable and eco-friendly clothing options. However, these brands' price ranges are higher than Ivory Ella's.

Customer Service

Ivory Ella offers a live chat feature on its website where you can speak to a representative during business hours. The brand has a detailed FAQ page and email support. Ivory Ella's customer service is responsive, and representatives are friendly and helpful.

Product Quality and Selection

Ivory Ella has a broad selection of clothing, accessories, and home decor items that feature the brand's unique elephant patterns and inspiring messages. Customers report that the quality of the products varies; some pieces are durable and made to last while others are prone to pilling and may shrink after washing. Ivory Ella offers a 30-day return policy on all products.

Website Usability

Ivory Ella's website is user-friendly, easy to navigate, and aesthetically pleasing. The site has a search function and well-organized categories to facilitate browsing. The product pages are clear and informative, with multiple photos and detailed descriptions. You can easily add items to your cart and apply discounts at checkout.

Returns and Exchanges

Ivory Ella offers a 30-day return policy on all items, as long as they're in their original condition with tags attached. You can request an exchange or refund through the website or by contacting customer service. The brand doesn't cover the cost of return shipping.

Promotions and Discounts

Ivory Ella regularly runs promotions and sales on its website. If you sign up for the email newsletter, you'll receive exclusive discounts and be the first to know about new products and sales. Ivory Ella also offers 15% off to all college students and military personnel.

Reputation

Ivory Ella has a strong reputation as a socially responsible brand that promotes elephant conservation. The brand has a loyal following and a strong social media presence, with over 2 million followers on Instagram. However, some customers have experienced issues with product quality, sizing, and shipping.

Payment Options

Ivory Ella accepts payment through all major credit cards, Amazon Pay, and PayPal. You can also pay using Afterpay, a payment service that allows you to split your purchase into four interest-free payments.

Loyalty Programs

Ivory Ella doesn't have a specific loyalty program, but it offers exclusive deals and promotions to email subscribers, college students, and military personnel.

Customer Reviews

Ivory Ella's website has an extensive library of customer reviews. Most customers report positive experiences with the brand and appreciate its mission of promoting elephant conservation. Some customers have mentioned issues with product quality and sizing, so it's essential to read reviews before making a purchase.

Community Involvement

Ivory Ella is heavily involved in charitable giving and supports elephant conservation efforts through various partnerships and donations. The brand also has a robust social media presence and frequently collaborates with influencers and brands that share its values.

Shipping and Costs

Ivory Ella offers standard, expedited, and international shipping. Standard shipping costs $5.95 in the U.S. and takes 5-7 business days to arrive. Expedited shipping is available for $9.95, and international shipping costs vary based on location. Ivory Ella offers free shipping on all U.S. orders over $75.