Jabra Reviews

Voted Poor (2/5)

54 Votes

54 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

33% users rated Terrible
15% users rated Poor
13% users rated Average
39% users rated Very Good
0% users rated Excellent
Write a review
M Martin walker
80 days ago

A Heartfelt Journey of Disappointment and Hope: My Experience with Jabra

In reflecting on my relationship with Jabra, I find myself torn between loyalty and repeated letdowns. I first delved into the world of Jabra in May 2020 with the Elite active 75T, and I was instantly captivated by their impeccable fit. Finally, earbuds that stayed put during my runs! So impressed was I that I gifted 55 pairs to my employees as a Christmas treat. However, the honeymoon phase was short-lived. My original pair malfunctioned in January 2021 and, after a tedious wait, were replaced in February. Alas, the cycle repeated itself when the subsequent pairs failed in July 2023. Even the replacement set, unboxed for the first time, met a tragic end due to firmware issues. Two broken pairs later, my faith wavered. Undeterred, I took a leap of faith with the Jabra Elite 85T in September 2023, adorning the case with a personalized touch. Opening the package revealed a stark deviation - oblong earpieces that refused to stay put during my runs. My heart sank. How could a brand synonymous with superior fit falter so dramatically in my eyes? Despite my initial enthusiasm, I found myself at a crossroads. The allure of a familiar fit juxtaposed against the discomfort of constant readjustments left me disillusioned. The promise of a hassle-free experience shattered by a string of disappointments. As I ponder my next move, I am reminded of the bittersweet truth - a fantastic product marred by ongoing tribulations. My journey with Jabra has been a rollercoaster of emotions, one where patience wears thin, and the allure of new beginnings beckons. And so, with a heavy heart, I bid adieu to what could have been a seamless companionship, a tale of unfulfilled potential and unwavering hope amidst a sea of setbacks. Jabra, you left me breathless, but not in the way I had anticipated.
P Paul Fox
88 days ago

Exemplary Customer Service by Jabra: An Honest Review

I must commend the exceptional customer service I received from Jabra. After purchasing a pair of elite 8 active earbuds in November, I encountered an issue where only one earbud was working following a firmware update. Despite trying various troubleshooting methods suggested via email exchanges, the problem persisted. Eventually, I was advised to return the product for a warranty replacement. Although the return process took longer than expected, with 11 days passing since I sent the parcel and over 3 weeks since my initial contact with Jabra, the company handled the situation with professionalism and transparency. After anxiously waiting, a scripted message from Jabra informed me that I should anticipate a 20-working day wait for the replacement buds, equivalent to around 4 weeks. While the extended timeframe of over 7 weeks from reporting the fault to receiving the replacement buds seemed less than ideal, I appreciated Jabra's dedication to resolving the issue promptly. Their commitment to customer satisfaction is truly commendable, despite the minor inconvenience faced during the process. Thank you, Jabra, for your outstanding service and ensuring that I received a fully functional product in the end.
B Brian K.
89 days ago

Unmatched Assistance from Jabra Representative: A True Lifesaver!

My recent experience with Jabra was nothing short of exceptional. While navigating through jabra.nl, I encountered a minor hiccup that left me puzzled. However, all my worries faded away the moment I connected with their remarkable representative. The Jabra rep, with his profound knowledge and genuine eagerness to assist, not only promptly addressed my queries but also swiftly resolved the issue within a matter of minutes. His swift action and problem-solving skills not only saved me valuable time but also ensured a seamless shopping experience on their website. I am truly grateful for the outstanding customer service I received from Jabra. It is evident that their team is dedicated to providing top-notch assistance, making customers like me feel valued and supported. Kudos to the Jabra representative for going above and beyond in delivering exceptional support!
L Luca Montarani
89 days ago

An Unwavering Commitment to Customer Service

Embracing the encouraging reputation of jabra.nl, I feel compelled to share my experience with this brand. Despite a small hiccup in my order journey, where the headphones I desired suddenly became unavailable on the website post-purchase, causing a delay of 2-3 weeks, the brand’s responsiveness and efficiency shone through. Swiftly adapting to the circumstance, I opted to cancel my order and repurchase from an authorized retailer. The subsequent cancellation and refund process were remarkably seamless, reassuring me of the brand’s dedication to customer satisfaction. This testament to exceptional customer service truly sets jabra.nl apart as a great brand worth trusting and supporting.
M Maurizio Sfreddo
92 days ago

Unwavering Quality and a Few Hiccups: My Jabra Experience

Reflecting on my journey with Jabra Link 380, I must say that while the occasional disconnection hiccup arises, the overall experience has been nothing short of exceptional. As an avid user who frequently switches between tasks on Firefox—like transitioning from a YouTube video to other tabs—the intermittent disconnect can be a minor inconvenience. However, the silver lining is that a quick power cycle swiftly resolves the issue, allowing me to seamlessly dive back into my online activities. Beyond this minor setback, the automatic noise reduction feature has truly been a game-changer for me. The ability to block out unwanted background noise ensures crystal-clear communication, fostering productive and undisturbed calls. Moreover, the sound quality delivered by Jabra surpasses expectations, enveloping me in a world of rich, immersive audio that effortlessly captures every tone and nuance. In conclusion, despite the occasional disconnects, my journey with Jabra has been defined by unwavering quality and unparalleled sound performance. I wholeheartedly recommend this product to anyone seeking a blend of cutting-edge technology and superior audio experience.
J Jessi Vigus
93 days ago

Exemplary Customer Service: Jabra Sets the Bar High for Other Companies

Diving into my experience with jabra.nl, I was pleasantly surprised by the exceptional customer service I received. The representative assisting me surpassed my expectations, embodying a level of authenticity and kindness that is rare to find in the realm of customer support. Not only were they genuinely nice, but their dedication to problem-solving was truly remarkable. And let's not forget the follow-up support - equally impressive and accommodating. Jabra's team not only excels in being friendly but also excels in delivering practical solutions. Their approach is a shining example that sets a high bar for other companies in the industry. In a world where outstanding customer service is a rarity, Jabra proves to be a beacon of excellence, providing a level of support that other companies can only aspire to achieve.
G Gerard Sudan
93 days ago

Exceptional Customer Service: Prompt Responses and Valuable Suggestions!

Let me share my recent experience with jabra.nl customer service. When I reached out with my queries, I was pleasantly surprised by the quick response I received. Not only were my questions addressed promptly, but the representative also offered several suggestions to troubleshoot my issue. Although the initial suggestions didn't entirely solve my problem, I truly appreciated the effort and thoughtfulness behind them. It was evident that the team at jabra.nl genuinely cared about helping me find a resolution. Their commitment to customer satisfaction shone through every interaction. Overall, despite the challenge not being completely resolved, the support I received left a positive impression on me. I felt valued as a customer, and the willingness to assist me was truly commendable. Kudos to the team at jabra.nl for their exceptional customer service!
T Taran Bellagen
93 days ago

Turning Frustration into Appreciation: A Tale of Exceptional Customer Support

Let me share my experience with jabra.nl – a rollercoaster that turned frustration into appreciation. Initially, without a receipt for warranty, I felt lost. However, the team's proactive and empathetic approach surprised me. Not only did they honor the warranty without hesitation, but they also offered a solution that beat the reseller price! I was blown away by their commitment to customer satisfaction. Thank you, jabra.nl, for not just fixing my issue but for restoring my faith in exceptional customer support.
H Helen
93 days ago

Staying Connected with Ease: A Jabre Handsfree Set Review

After purchasing the handsfree Jabre set from jabra.nl, my daily routine has been revolutionized. This innovative device allows me to remain actively engaged in meetings and video calls while having the freedom to move around. I no longer feel restricted to my desk chair; I can now stretch my legs or quickly answer the door without missing a beat. The convenience and practicality of this handsfree set have truly impressed me. Being able to multitask seamlessly, whether it's attending to a visitor at the door or tending to a household chore, while staying connected, has made my life so much easier. The flexibility it offers is invaluable, allowing me to be present and responsive in various aspects of my day. Thanks to the Jabre handsfree set, I can confidently recommend this product to anyone seeking a seamless and efficient way to stay connected while on the move. It has become an essential tool that has positively impacted how I manage my time and responsibilities. I am grateful for the convenience and functionality this device brings to my daily life.
B Brad Slease
93 days ago

Unrivaled Noise Cancelling Experience

Embarking on the journey to find the perfect pair of headphones, I stumbled upon jabra.nl, and I must say, my life has changed forever. As a devoted work-from-home parent, my days are a symphony of professional calls interwoven with the playful laughter of my kids. The importance of reliable noise cancelling headphones cannot be overstated, and Jabra's offering exceeded all expectations. From the moment I put them on, the world around me faded into a distant murmur, allowing me to focus with unparalleled clarity. The magic truly unfolded when I realized that the chaos of my household remained a hidden secret to those on the other end of the line. Seamless communication was no longer a dream but a tangible reality with these headphones. Furthermore, I must commend the exceptional customer service provided by Nick from consumer support. His guidance and patience in assisting me with the setup process were invaluable. The dedication to ensuring customer satisfaction shone through every step of the way, solidifying my trust in the brand. While basking in the brilliance of these headphones, I could not help but ponder a tiny improvement for future models. A slightly thicker comfort pad would elevate the overall comfort level, ensuring prolonged usage without any hint of discomfort. In conclusion, my experience with Jabra's noise cancelling headphones has been nothing short of extraordinary. I wholeheartedly endorse these headphones to anyone in search of premium quality coupled with exceptional customer support. Five stars hardly seem sufficient to encapsulate the excellence that Jabra delivers.
B Brian Bellville
93 days ago

Unwavering Loyalty to Jabra – A Testimonial to Remarkable Service

Reflecting on my experience with Jabra, I am compelled to express my unmatched satisfaction with their products and service. Initially introduced to the Jabra 75 by a past employer, I was instantly enamored by its performance and quality. However, after years of dedicated use, the microphone encountered a technical issue. Seeking resolution, I reached out to their customer service, hoping for a solution. To my dismay, I learned that the Jabra 75 had been discontinued and succeeded by an upgraded model, the Jabra 75 SE. Although disheartened by this news, the customer service team extended a generous offer of a 40% discount on the new model. Yet, the pricing details that followed left me perplexed. Upon receiving an email with a link quoting a price of $241.50 (approximately $145 after the discount), I assumed the 40% reduction was applied to this amount. However, further research revealed conflicting prices online, with platforms like eBay listing the same product for $185-$189, and Amazon offering it for $218 as a new item. This stark contrast in pricing left me questioning the discrepancy and pondering the most competitive option available. Despite this confusion, I must commend the customer service representative who promptly responded to my inquiries and offered a revised quote of $213. While appreciative of their efforts, my research showcased alternative avenues with more cost-effective options. In light of these findings, I remain devoted to the Jabra brand for its exceptional product quality and unmatched customer service. Though the pricing structure may pose challenges, the intrinsic value and reliability of Jabra's offerings transcend monetary considerations. With a fervent loyalty to Jabra, I eagerly anticipate future innovations and endeavors, standing as a testament to their enduring legacy in the industry.
J John Z
93 days ago

Unmatched Support and Service

Reflecting on my recent experience with jabra.nl, I am compelled to share my gratitude for their exceptional customer service. While I was initially impressed by the outstanding sound quality, attractive pricing, and advanced Active Noise Cancelling feature of the Jabra Elite 8, my joy was slightly dampened by the struggle to find a comfortable fit in my left ear despite trying all the provided earplugs. However, my concerns were swiftly addressed by their dedicated customer support team. They promptly initiated the return process, making it effortlessly convenient for me to resolve the issue. True to their word, the return was processed without any unnecessary queries or hurdles, which truly resonated with me. Their unwavering commitment to honoring their warranty left a lasting impact on me. I am sincerely grateful for the high level of care and support demonstrated by Jabra's customer service team. This experience has solidified my trust in the brand, and I wholeheartedly recommend Jabra to not only my family and friends but to anyone seeking top-notch products backed by unparalleled customer service. Thank you, Jabra, for setting a remarkable standard in customer satisfaction.
K Kunde
93 days ago

Exceptional Support Experience with Jabra.nl

I cannot express how grateful I am for the outstanding level of service provided by Jabra.nl. When I reached out with an issue regarding an ear bud, they responded promptly and offered a solution that was not only clear but also structured, making it easy for me to follow. What truly stood out was their proactive approach in following up on the solutions provided, ensuring that I was completely satisfied and that the problem was fully resolved. Thanks to their dedicated support, the malfunction was fixed promptly, and all my devices are now functioning perfectly. Kudos to Jabra.nl for their flawless support – it's a true testament to their commitment to customer satisfaction!
K Ken Muer
93 days ago

Revived Communication: A Testimonial for Jabra.nl’s Exceptional Support

Let me share my recent experience with Jabra.nl, where my outdated headset seemed to have lost its voice. Feeling perplexed without the instruction manual, I reached out to their customer support for help. It turned out that a simple adjustment on the auto lifter had muted the ringer in my headset. Thanks to the swift assistance from the Jabra.nl team, the issue was diagnosed and resolved promptly. Now, the melodic sound of incoming calls fills my headset once more, reviving seamless communication. I am truly grateful for the efficiency and expertise displayed by Jabra.nl's support staff. Their quick problem-solving skills have not only fixed my headset but also restored my faith in exceptional customer service. Kudos to Jabra.nl for going above and beyond to ensure a delightful user experience.
P PJL
93 days ago

Above and Beyond: Jabra’s Remarkable Customer Care

Let me share my exceptional experience with jabra.nl. Recently, I encountered a problem with my Jabra Earbuds, and I reached out to Jabra for help. The support I received was beyond outstanding; they didn't just try to fix the issue, they went the extra mile and offered me a replacement product. Their commitment to ensuring customer satisfaction is truly unmatched. I was not just another ticket to close for them; they genuinely cared about resolving my problem and ensuring I was happy with the outcome. In a world where customer service often falls short, Jabra shines bright with their stellar support and service. I highly recommend Jabra to anyone looking for not just quality products, but also a company that values and prioritizes their customers' needs.

Introduction:

Jabra.nl is the official website of Jabra, a renowned brand known for its high-quality audio and communication solutions. With a diverse range of products, Jabra.nl caters to the needs of professionals, sports enthusiasts, and music lovers. This editorial review aims to provide comprehensive insights into various aspects of Jabra.nl to help potential customers make informed decisions.

Pros and Cons:

  • Pros:
    • Wide selection of high-quality audio and communication products
    • Strong focus on innovation and cutting-edge technology
    • Durable and reliable products with excellent performance
    • User-friendly website interface for easy navigation
    • Responsive customer service team
    • Frequent promotions and discounts
  • Cons:
    • Products can be relatively expensive compared to competitors
    • Limited availability of certain products

User Experience:

Using Jabra.nl is a seamless experience for customers. The website's intuitive interface makes it easy to explore and discover products. The detailed product descriptions and specifications provide valuable information to help users choose the right product for their needs. The overall user experience is commendable, with fast loading times and a visually appealing design.

Pricing and Value for Money:

While Jabra products may be priced slightly higher compared to some competitors, their quality and performance justify the cost. Customers can expect long-term value and durability from Jabra products. Additionally, Jabra often offers promotions and discounts, making their products more affordable and providing customers with excellent value for money.

Customer Service:

Jabra.nl excels in customer service, ensuring that customers receive prompt and professional assistance. The customer support team is knowledgeable and responsive, addressing queries and concerns efficiently. Jabra also provides various contact channels, including phone, email, and live chat, making it convenient for customers to reach out for assistance.

Product Quality and Selection:

Jabra is renowned for its superior product quality and innovative designs. Whether it's wireless headphones, Bluetooth headsets, or speakerphones, Jabra products consistently deliver exceptional audio quality and reliability. The brand's extensive product range caters to different needs, including sports, work, and personal use.

Website Usability:

Jabra.nl offers a user-friendly website interface, ensuring a smooth browsing experience. The website's layout is well-structured, enabling easy navigation and search for products. The product pages provide comprehensive information, including specifications, features, and customer reviews, helping users make informed decisions. The ordering process is straightforward and hassle-free.

Returns and Exchanges:

Jabra.nl has a customer-friendly returns and exchanges policy. If customers face any issues or need to return a product, Jabra provides a hassle-free process, ensuring a seamless experience. Customers can contact the support team and initiate the return or exchange process, receiving timely assistance throughout.

Promotions and Discounts:

Jabra offers frequent promotions and discounts on its products. Customers can take advantage of these deals to save money while purchasing high-quality audio and communication solutions. Regularly checking for promotions on Jabra.nl allows customers to make the most out of these offers.

Reputation:

Jabra has established itself as a reputable brand in the audio and communication industry. With a long history of delivering exceptional products, Jabra has gained trust and loyalty from a wide range of customers. Their commitment to innovation and customer satisfaction has further solidified their reputation in the market.

Payment Options:

Jabra.nl offers various payment options to ensure convenience for customers. These options commonly include credit cards, debit cards, PayPal, and online banking. The secure payment gateway provides customers with peace of mind while making transactions on the website.

Loyalty Programs:

Jabra.nl does not currently offer a specific loyalty program. However, by subscribing to their newsletter or following their social media channels, customers can stay updated with the latest product releases, promotions, and news, ensuring they don't miss out on any opportunities.

Customer Reviews:

Customer reviews on Jabra.nl reflect high levels of satisfaction with the brand's products and services. Many customers appreciate the audio quality, durability, and innovative features Jabra offers. Positive reviews often highlight the superior sound clarity, comfortable fit, and excellent noise cancellation provided by Jabra headphones and headsets.

Community Involvement:

Jabra demonstrates a commitment to community involvement through various initiatives. The brand actively supports charitable causes and participates in social responsibility programs. By engaging with the community, Jabra showcases its dedication to making a positive impact beyond its products and services.

Shipping and Costs:

Jabra.nl offers efficient shipping services, ensuring prompt delivery of products. The website provides clear information regarding shipping costs, which are typically reasonable and competitive with industry standards. Customers can choose from different shipping options based on their preferences and urgency.

In conclusion, Jabra.nl is a reliable and reputable online platform offering high-quality audio and communication solutions. With an extensive product range, excellent customer service, and a user-friendly website, Jabra.nl provides customers with a seamless experience. While the pricing can be on the higher side, the superior product quality and value for money make it a worthwhile investment. Jabra's commitment to innovation, customer satisfaction, and community involvement further enhance the brand's reputation.