Jackedfactory Reviews

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36 Reviews

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In the Big Sales category

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17% users rated Terrible
6% users rated Poor
8% users rated Average
58% users rated Very Good
11% users rated Excellent
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Jacked Factory is a popular online retailer that specializes in fitness and sports nutrition products. With a wide range of supplements and workout accessories, they aim to help individuals achieve their fitness goals. In this comprehensive editorial review, we will analyze various aspects of Jacked Factory, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Wide selection of high-quality supplements and workout accessories
  2. Competitive pricing compared to other online retailers
  3. Fast and reliable shipping services
  4. Responsive and helpful customer service
  5. Frequent promotions and discounts
  • Cons:
    1. Limited product selection for specific dietary needs (e.g., vegan, gluten-free)
    2. Website can be overwhelming for first-time users due to the vast product range

    User Experience

    When it comes to user experience, Jacked Factory excels in providing a seamless and intuitive platform. Their website features a clean design, making it easy to navigate through various categories and product pages. Moreover, the search function enables users to quickly find specific items they need. The product descriptions are detailed and provide useful information such as ingredients, benefits, and recommended dosage.

    Pricing and Value for Money

    Jacked Factory offers competitive pricing for their products, making them an affordable choice for fitness enthusiasts. Compared to other online retailers, their prices are often lower, especially during promotional periods. Additionally, the value for money provided by their supplements is impressive, as they prioritize using high-quality ingredients that are backed by scientific research.

    Customer Service

    Jacked Factory is known for its exceptional customer service. They have a responsive support team that promptly addresses customer inquiries and concerns via email and live chat. Their representatives are knowledgeable and provide helpful advice regarding product recommendations and usage. Overall, their customer service is reliable, making the shopping experience more pleasant for customers.

    Product Quality and Selection

    Jacked Factory maintains a high standard of product quality. Their supplements are manufactured in certified facilities under strict quality control measures, ensuring they meet industry standards. Moreover, their product selection covers a wide range of fitness goals, including muscle building, fat loss, and overall wellness. However, customers with specific dietary needs may find the product selection limited, as options for vegan or gluten-free supplements are not as extensive.

    Website Usability

    The Jacked Factory website is user-friendly and easy to navigate. Clear categorization and intuitive menus allow users to find desired products effortlessly. The product pages provide comprehensive information, including nutritional facts, potential allergens, and customer reviews. One small improvement could be organizing products into further subcategories to facilitate browsing and decision-making.

    Returns and Exchanges

    Jacked Factory has a customer-friendly return policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. However, it's important to note that opened or used products may be subject to certain limitations or exclusions. The return process is straightforward, and the customer service team assists customers throughout the entire process, ensuring a positive experience.

    Promotions and Discounts

    Jacked Factory frequently offers promotions and discounts to its customers. These promotions range from percentage discounts to buy-one-get-one deals. They also provide occasional free sample giveaways for customers to try their products. Customers can stay updated on these offers by subscribing to their newsletter or following their social media accounts.


    Jacked Factory has a strong reputation in the fitness and sports nutrition industry. They have garnered numerous positive reviews from satisfied customers who have achieved their fitness goals with the help of their products. Their commitment to using high-quality ingredients and their emphasis on science-backed formulations contribute to their positive reputation.

    Payment Options

    Jacked Factory provides a variety of payment options to cater to different preferences. Customers can securely complete their purchase using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they offer the convenience of payment via popular digital wallets, including PayPal and Google Pay.

    Loyalty Programs

    Jacked Factory offers a loyalty program to reward their repeat customers. By joining their loyalty program, customers can earn points with each purchase, which can be later redeemed for exclusive discounts or free products. This program incentivizes customer loyalty and provides additional value for regular shoppers.

    Customer Reviews

    Customer reviews play a crucial role in building trust and guiding purchase decisions. Jacked Factory prominently showcases customer reviews on their website, allowing potential buyers to gain insights from the experiences of previous customers. The reviews cover various aspects of the products, such as taste, effectiveness, and overall satisfaction.

    Community Involvement

    Jacked Factory actively engages with its community through social media platforms and their blog. They share informative and educational content related to fitness, nutrition, and workout tips. They also encourage their customers to share their fitness journey and success stories, creating a supportive and motivational community.

    Shipping and Costs

    Jacked Factory offers fast and reliable shipping services to customers worldwide. The shipping costs vary depending on the destination and the weight of the order. They strive to dispatch orders promptly to ensure timely delivery. For customers within the United States, they also provide free shipping options on qualifying orders, making it even more convenient and cost-effective.

    In conclusion, Jacked Factory provides a wide selection of high-quality fitness supplements and accessories. With competitive pricing, exceptional customer service, and a user-friendly website, they offer a seamless shopping experience. While some customers with specific dietary needs may find the selection limited, the overall product quality and value for money make Jacked Factory a reputable choice. With a strong reputation, multiple payment options, loyalty programs, and a focus on community engagement, Jacked Factory continues to cater to the fitness needs of individuals worldwide.