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Introduction is an online grocery store that aims to provide fresh produce and pantry essentials to customers all over India. The website offers a wide range of products such as fruits, vegetables, dairy products, meat, groceries, and more. The company prides itself on its commitment to quality and freshness, ensuring that customers receive the best possible food products.

Pros and Cons

Pros: - Wide range of products available - High-quality and fresh produce - Competitive pricing - Easy-to-navigate website - Multiple payment options Cons: - Limited delivery area - No same-day delivery - No loyalty program

User Experience offers a user-friendly experience for its customers. The website is easy to navigate, and customers can search for products by category, brand, or price. The checkout process is also quick and hassle-free, allowing customers to place their orders quickly.

Pricing and Value for Money

The prices offered by are competitive when compared to other online grocery stores. The website also offers discounts and promotions from time to time, making it a great option for customers looking to save money on their grocery shopping.


Some of the alternatives to include Bigbasket, Grofers, and Nature's Basket. These online grocery stores offer a similar range of products and services at competitive prices.

Customer Service offers excellent customer service, with a dedicated team to assist customers with any queries or complaints. Customers can contact the company via phone, email, or live chat, and can expect a prompt response.

Product Quality and Selection

The products offered by are of high quality and freshness, with a focus on locally-sourced produce. The website offers a wide range of products, including international brands and local favorites.

Website Usability

The website is easy to navigate, with clear categories and sub-categories that make finding products a breeze. Customers can also view their order history and track their orders through their account dashboard.

Returns and Exchanges offers a hassle-free returns and exchange policy. Customers can return products they are not satisfied with within seven days of delivery, and the company will either replace the item or provide a refund.

Promotions and Discounts offers regular promotions and discounts, including cashback offers and discounts for first-time customers. Customers can also take advantage of the website's bulk buying feature to save money on their grocery shopping.

Reputation has a good reputation in the online grocery space, with a focus on quality, freshness, and customer service. The company has received positive reviews from customers on various review websites and social media platforms.

Payment Options offers multiple payment options, including debit and credit cards, net banking, and cash on delivery. Customers can choose the payment method that best suits their needs.

Loyalty Programs does not currently offer a loyalty program for customers.

Customer Reviews

Customers have generally positive things to say about, with many praising the quality of the products and the customer service. Some customers have complained about delivery delays, but the overall sentiment is positive.

Community Involvement is actively involved in the community, with initiatives to support local farmers and producers. The company also makes donations to various charities and non-profit organizations.

Shipping and Costs offers free shipping on orders above Rs. 399. For orders below Rs. 399, a shipping charge of Rs. 49 will apply. The website delivers within a limited area, and customers can check if their location is serviced on the website. Delivery times can vary, but most orders are delivered within 48 hours.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...