Users Voice for Jamesperse

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Jamesperse Overall rating
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Review article published on: 15 Aug 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 4.2 2 4.6 5
Feb 2023 5 1.3 5 1 5 1.8
Mar 2023 5 1.2 5 5 5 5
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Detailed Jamesperse Review by

Introduction is an upscale fashion website with a minimalist approach to design and functionality. The website offers a range of clothing items for both men and women, including stylish basics, accessories, and home goods. Founded in 1994 by James Perse, the brand is known for its high-quality materials and timeless designs.

Pros and Cons

  • High-quality materials
  • Stylish and timeless designs
  • Excellent customer service
  • Free shipping on orders over $200
  • Expensive prices
  • Limited selection
  • No loyalty program

User Experience

The website is sleek and easy to navigate. It has a minimalist design with a focus on showcasing the clothing items. The search function is quick and efficient, and the website loads quickly. The website is mobile-friendly, and there is a mobile app available for both iOS and Android.

Pricing and Value for Money

The prices on are high, but the quality of the materials and the timeless designs justify the cost. The website occasionally offers promotions and discounts, which can help offset the expensive prices. However, there is no loyalty program available, which may deter repeat customers.


Customers looking for a similar high-end shopping experience may want to consider websites like Net-a-Porter, SSENSE, or Farfetch.

Customer Service

The customer service on is excellent. The website offers a live chat feature, phone support, and email support. The representatives are knowledgeable and helpful, and they are quick to respond to inquiries. The website also has a comprehensive FAQ section that can assist with common questions.

Product Quality and Selection

The quality of the clothing items on is exceptional. The brand uses only the best materials, which results in long-lasting and durable products. However, the selection is limited, with a focus on basic staples rather than trendy or statement pieces.

Website Usability

The website is easy to navigate and use. The design is minimalist, with a search bar featured prominently at the top of the page. The website loads quickly, and the checkout process is straightforward.

Returns and Exchanges

Customers can return or exchange items up to 30 days after the purchase date. The website offers free returns for customers based in the United States. Items must be in their original condition with tags attached to be eligible for returns or exchanges.

Promotions and Discounts occasionally offers promotions and discounts, such as free shipping or percentage off certain items or collections. Customers can sign up for the newsletter to stay updated on the latest promotions.

Reputation has a strong reputation for producing high-quality clothing items with a focus on minimalist design. The brand has a loyal following of customers who appreciate the timeless and classic aesthetic.

Payment Options accepts all major credit cards, including Visa, Mastercard, and American Express. The website also accepts payment through PayPal.

Loyalty Programs

There is no loyalty program available on, which may deter repeat customers.

Customer Reviews

Customers have generally positive reviews of, citing the high-quality materials and exceptional customer service. However, some customers have noted that the prices can be expensive, and there is a limited selection.

Community Involvement

James Perse is involved in a variety of charitable endeavors, including supporting children's organizations and environmental causes. The website does not have a specific section highlighting these efforts.

Shipping and Costs offers free shipping on orders over $200 within the United States. For orders under $200, shipping costs vary depending on the location and shipping method selected. International shipping is available, but costs and delivery times vary. Customers can track their orders through the website.