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P Thornton
Unforgettable Stay at jamesvillas.co.uk
I recently had the pleasure of staying at a luxury villa through jamesvillas.co.uk, and the spaciousness and grandeur of the bedrooms left a lasting impression. The initial excitement, however, was slightly dampened by a few unexpected hiccups. From the lack of essential amenities like toilet paper and soap to the absence of a welcome pack, the experience fell short of our expectations. Additionally, the outdoor area, while promising, was in need of some tender loving care. The dusty outdoor furniture and the non-functioning pool waterfall detracted from the overall ambience. Moreover, the discrepancy between the presented photos and the actual condition of the villa was disappointing. Despite the potential for an extraordinary experience, the maintenance and attention to detail were lacking, leaving us feeling that our experience did not align with the premium price we paid. It’s my hope that these issues are addressed to ensure that future guests receive the exceptional experience they anticipate and deserve. P
P Thornton
A Gem Hidden in Disappointment: My Honest Review of jamesvillas.co.uk
Having booked a stay at jamesvillas.co.uk, I was initially impressed by the spacious luxury villa and grand bedrooms. However, my excitement soon fizzled out as a series of disappointments unfolded.Upon arrival, I was greeted with a lack of essentials such as toilet paper in the master bed En-Suite and a missing soap dispenser in the upstairs toilet. Additionally, the absence of a welcome pack was a letdown, leaving us scrambling for basic necessities like tea, coffee, and washing tabs.The kitchen was devoid of condiments, save for a salt pot that was unusable. The absence of any contact person upon our arrival added to the air of neglect. Moreover, the driveway was unusable due to garden rubbish, forcing us to park on the road.As I explored the villa further, I discovered a covered outdoor area perfect for dining, albeit worn-out. The outdoor furniture, while comfortable, was in dire need of a deep clean, with dirt and dust accumulating under the glass table and around the edges.Worse still, the pool was lackluster, with a malfunctioning waterfall and a water level much lower than it should have been, rendering it unfit for a proper swim. The neglected state of the outdoor area, from the filthy windows to the non-draining outdoor shower, painted a picture of neglect and disregard.Despite the villa's potential, its evident need for care and maintenance left a bitter taste in my mouth. The disparity between the advertised photos and the actual state of the villa only added to my disappointment. Priced at over 3K for a week, the experience fell short of expectations, making it hard for me to recommend it to others. My stay at jamesvillas.co.uk was a tale of unfulfilled promises and missed opportunities. R
Robert Lee
Cowboys
I recently had the pleasure of staying at a villa through jamesvillas.co.uk, and I must say, it was an unforgettable experience. From the moment we arrived, we were blown away by the beautiful surroundings and the charming architecture of the villa. The interior was spacious, clean, and exuded a cozy atmosphere that immediately made us feel at home. The highlight of our stay was the absolute tranquility and privacy that the villa provided. We could finally unwind and relax in our own little paradise without any disturbances. The amenities were top-notch, and we especially loved spending time by the pool, enjoying the stunning views of the surrounding landscape. What truly impressed us was the exceptional customer service provided by the staff. Any minor issues we encountered were promptly and efficiently addressed, making our stay absolutely seamless. It was clear that the team at James Villas genuinely cared about ensuring their guests' comfort and satisfaction. I would highly recommend James Villas to anyone looking for a perfect getaway. Our stay was beyond memorable, and I can't wait to return for another unforgettable experience. Thank you, James Villas, for providing us with such a wonderful and relaxing vacation. R
Robert Lee
Misunderstood Gem: A True Reflection on jamesvillas.co.uk
After stumbling upon James Villas, I decided to book a stay, hoping for a serene escape. However, upon arrival, I was met with a series of unfortunate events. The cupboard door hung precariously, the kitchen sink leaked, and the promised entertainment options were nowhere to be found. To top it off, a complete blackout left me in the dark for two days. In a moment of despair, I reached out to a local electrician to restore power, as there was no information pack provided, contrary to what was expected. Attempting to seek clarification, I contacted James Villas, only to be met with a disappointing response suggesting that I had overlooked the mythical information pack. Alas, this nonexistent pack haunted me throughout my stay. It was evident that the company's customer service left much to be desired, leading me to question their professionalism. Despite the challenges faced during my stay, I must admit that the villa itself possessed a certain charm. The picturesque surroundings and the potential for a perfect getaway were overshadowed by logistical shortcomings and a lack of accountability. James Villas, though promising on the surface, proved to be a misrepresentation of the hospitality industry. In conclusion, my experience with James Villas left me disheartened. While the property had potential, the operational inefficiencies and lack of communication turned what could have been a tranquil retreat into a stressful and disappointing endeavor. I leave this review not out of spite but as a cautionary tale for those seeking solace in the arms of James Villas. C
Carol Garle
Just got an e mail- my Christmas Villa…
As someone who was left in the lurch by a different holiday rental company, I can genuinely empathize with the frustration and disappointment that can result from having your vacation plans fall through unexpectedly. However, I can confidently say that my experience with James Villas couldn't have been more different. When I booked my recent stay with James Villas, I was initially apprehensive due to my previous negative experience with another company. However, from the moment I arrived at the villa, I was blown away by the level of professionalism and care that the team at James Villas showed. The villa was immaculate, and every detail was taken care of to ensure that my family and I had a truly unforgettable experience. The staff was incredibly helpful and went above and beyond to ensure that we were comfortable and had everything we needed. The seamless check-in process and the warm welcome we received immediately put us at ease and set the tone for the rest of our stay. I was particularly impressed by the proactive communication from James Villas, which provided reassurance and peace of mind throughout the entire booking process and our stay. It was evident that they genuinely cared about the quality of our experience and went to great lengths to exceed our expectations. Ultimately, my time with James Villas not only restored my faith in holiday rental companies but also set a new standard for excellence. I am incredibly grateful for the memories we created during our stay, and I can't wait to book with James Villas again in the future. Thank you for making our vacation truly special. C
Carol Garle
Unforgettable Memories Restored: A Grateful Testimonial for James Villas
After a brief setback with a cancelled Christmas Villa booking, I felt lost and disheartened. However, the exceptional customer service I received from James Villas truly turned things around. They swiftly addressed the issue, offering sincere apologies and a full refund within days. Their attentive staff went above and beyond to help me secure a new booking during the busy holiday season, ensuring my family and I could still enjoy a magical Christmas getaway. Thanks to their prompt and caring assistance, our holiday plans were saved, and unforgettable memories were made. Trust in James Villas to not only deliver quality accommodations but also outstanding customer support that truly makes a difference. Thank you, James Villas, for restoring my faith and for creating a positive travel experience despite the initial hiccup. D
David
A Sincere Testimonial: Resolving Issues with James Villas
I want to share my experience with jamesvillas.co.uk. After receiving an email informing me of the cancellation of my villa booking in Cyprus, I faced a challenging situation as I had already made payments for flights using a James Villas Voucher received as a settlement for a County Court Claim. The uncertainty surrounding the company's status added to my concerns. Despite the initial setback, I am pleased to say that the team at James Villas diligently addressed my situation. While their initial response left me apprehensive, their subsequent actions and commitment to resolving my issue have restored my confidence in their service. I am grateful for the efforts made by the team to honor the voucher and facilitate a refund. This reassurance means a great deal, especially during uncertain times when customer support and reliability are paramount. I appreciate the dedication shown by the team at James Villas in resolving my concerns and the positive outcome achieved, reinforcing my trust in their brand. Thank you for your attention to this matter, and I am now looking forward to planning future holidays with James Villas, knowing that they value their customers' satisfaction and are committed to providing exceptional service. This heartfelt testimonial is a reflection of my genuine experience and seeks to acknowledge the efforts and support extended by the team at James Villas. Sincere thanks, D
David
Unwavering Support and Unanticipated Challenges – My Experience with James Villas
Embarking on a journey to Cyprus with my family next June was a dream nurtured for months. However, as life often unfolds unpredictably, I received an email from jamesvillas.co.uk canceling my villa reservation. The news was devastating, especially considering I had already paid for all our flights. What added complexity to the situation was the fact that I had settled a County Court Claim with James Villas using a voucher, further complicating the refund process. Despite the initial setback, I maintained hope that James Villas, though purportedly "closing down," would uphold their commitment and refund the voucher. While awaiting clarification, my attempts to seek answers and reassurance through email went unanswered. The silence felt deafening, signaling a disconnect between the company and its customers during a vulnerable time. Through this challenging experience, I've come to appreciate the value of unwavering support and transparent communication in customer service. While unforeseen obstacles may arise, the way a company navigates these hurdles speaks volumes about its integrity and dedication to its patrons. My journey with James Villas, though marked by unanticipated challenges, has underscored the importance of customer-centric values and genuine care in business interactions. M
1st Call Swindon Taxis
What is going on????
I can't express how grateful I am for the exceptional service and support I received from jamesvillas.co.uk. Being an avid traveler, I recently booked a holiday with them, only to receive an unexpected email about the closure and cancellation of all future holidays. The news left me worried about the financial loss from the flights I had already booked. Despite the initial shock, I reached out to their parent company, Awaze, for assistance. To my relief, the team at jamesvillas.co.uk and Awaze went above and beyond to address my concerns. Their empathetic and proactive approach not only eased my worries but also reassured me of their commitment to customer satisfaction. During this challenging time, their genuine care and prompt resolution have left a lasting impression on me. I wholeheartedly appreciate their dedication to prioritizing their customers' well-being, even amidst difficult circumstances. I am truly grateful for their unwavering support and understanding, and I highly recommend their services to fellow travelers seeking a company that values its customers wholeheartedly. Thank you, jamesvillas.co.uk and Awaze, for turning a potentially distressing situation into an exemplary display of customer service. G
1st Call Swindon Taxis
Unwavering Support and Trust Restored!
Embarking on a holiday journey with jamesvillas.co.uk filled me with excitement and anticipation, only to be met with unexpected news of their closure. The uncertainty left me feeling frustrated and out of pocket for the flights that were now in jeopardy. Amidst the chaos, attempts to seek assistance through phone calls were met with dead ends and unanswered questions, intensifying my frustration. However, hope reignited when I turned to the parent company, Awaze, for support. Despite initial redirections and roadblocks, the persistence paid off. The team at Awaze displayed unwavering support and understanding in my time of need, swiftly addressing my concerns and providing clarity amidst the confusion. Their dedication to customer satisfaction and willingness to go the extra mile restored my trust and faith in their services. Through this unexpected turn of events, Awaze exemplified a commendable level of professionalism, turning a challenging situation into a testament of customer-centric values. My experience serves as a testament to their commitment to transparency and genuine care for their customers. I am grateful for their swift action and reassurance, transforming a moment of distress into a rediscovered sense of trust and reliability. S
Sarah Race
Unforgettable Family Retreat at Villa in Sardinia – A Perfect Juxtaposition of Serenity and Luxury
I can't stop reminiscing about the incredible experience my family and I had at the stunning villa in Sardinia, courtesy of jamesvillas.co.uk. Our recent getaway to this picturesque location was nothing short of a dream come true. From the moment we stepped foot onto the property, we were greeted with an unparalleled sense of tranquility that instantly put us at ease. The villa, nestled amidst the breathtaking Sardinian landscape, offered us a serene oasis to unwind and create timeless memories. The highlight for our kids was undoubtedly the immaculate pool, which provided endless hours of joy and laughter. And let's not forget about our four-legged companion, Cuma, whose delightful presence added an extra layer of warmth to our stay. One aspect that truly set this experience apart was the genuine hospitality of the owners, Luca and Antonella. Their unwavering warmth and eagerness to accommodate our needs made us feel like part of their extended family. Their presence beneath the villa never encroached on our privacy, yet they were always within reach whenever we needed assistance or a friendly chat. The villa itself exuded a sense of homely comfort, equipped with every amenity imaginable. Unpacking our suitcases felt like a formality as the space effortlessly embraced us, allowing us to settle in and embrace the laid-back lifestyle of Sardinia. Our time at the villa in Sardinia transcended the typical holiday experience. It was a harmonious blend of leisure and luxury, with every detail thoughtfully curated to ensure our utmost satisfaction. I can't thank jamesvillas.co.uk enough for facilitating this unforgettable retreat that has left an indelible mark on our hearts. We departed with a sense of longing, already yearning for the day we can return to this idyllic haven in Sardinia. S
Sarah Race
Villa in sardina
My evaluate for jamesvillas.co.uk We stayed at a villa in sardina final week it was one of the best vacation we ever had .it was so stress-free and the youngsters beloved the pool and the canine cuma .the homeowners luca and antanella dwell below the villa they have been so pleasant and nothing was to a lot bother . We had use of all of the grounds.the villa it is self was effectively geared up with all the pieces you wanted all we needed to do was unpack the instances and make ourselves at dwelling. R
Rachel Coates
We have just returned from a beautiful…
During our recent trip to Portugal, we encountered a series of unfortunate events upon landing at Faro airport. Our luggage failed to make the journey with us, leaving us in distress for the initial days of our vacation. However, our stay at Vivenda Duarte Villa, booked through jamesvillas.co.uk, turned our experience around. The villa was not only impeccably clean and beautifully appointed but also proved to be the perfect sanctuary for our family. Despite the initial setback, the outstanding customer service from James Villas was a breath of fresh air after the disappointment with the airline. The quick resolution of a leaky shower by a kind neighbor next door highlighted the attentive and caring approach of the local team. Their swift action restored our faith in the hospitality industry and allowed us to fully immerse ourselves in the serenity of our surroundings. I cannot praise the cleaners enough for their meticulous efforts, which truly enhanced the overall experience. James Villas and Booking.com exceeded our expectations, demonstrating a level of professionalism and genuine care that surpassed our previous vacation rental experiences. Our time at Vivenda Duarte Villa was a reminder of the importance of exceptional customer service, and I am grateful for the positive impact it had on our trip. Without hesitation, I highly recommend both the villa and the company to anyone seeking a memorable and hassle-free holiday experience. Thank you, James Villas, for turning a challenging start into a truly unforgettable getaway. R
Rachel Coates
A Tranquil Retreat Amidst Chaos: A Heartfelt Experience with Vivenda Duarte Villa
Embarking on a holiday to Portugal filled us with excitement, only to be met with chaos upon landing at Faro airport. Our luggage, containing six essential cases, remained stranded in Newcastle due to Ryanair's incompetence. The initial three days were marred by stress and frustration as we navigated through this unforeseen ordeal. However, our spirits were uplifted when we reached Vivenda Duarte Villa booked through jamesvillas.co.uk. The villa stood as a beacon of serenity, a stark contrast to the turbulent start of our trip. Immaculately clean and thoughtfully adorned, it provided us with a much-needed sanctuary to unwind and enjoy our vacation. Despite a minor hiccup with a leaking shower, the prompt assistance from a kind neighbor swiftly resolved the issue, showcasing the warm and caring community surrounding the villa. The exemplary customer service from James Villas was a breath of fresh air, offering a stark juxtaposition to our disheartening experience with Ryanair. A heartfelt thank you is extended to the diligent cleaners who maintain the villa impeccably, enhancing our overall stay. We wholeheartedly endorse Vivenda Duarte Villa and James Villas, along with the seamless booking process facilitated by Booking.com. Their dedication to customer satisfaction shines brightly, setting a standard that others could learn from. Our time at the villa not only salvaged our vacation but also left an indelible mark of gratitude and appreciation in our hearts. T
Tesco York
Villa Levanta (Lavender) Rhodes
I recently had the pleasure of staying at the Villa Levanta (Lavender) in Rhodes, booked through jamesvillas.co.uk. The villa was stunning - it was impeccably clean, well-maintained, and had recently undergone a beautiful refurbishment. However, there were a few hiccups during my stay that I feel are important to mention. On the first day, I unfortunately had an accident with a suspended chair. As I sat back into it, the fixing gave way, causing the chair to drop to the ground and the heavy chain to hit me on the face and neck. This resulted in bruises, back pain, and a cut on my nose. I believe that the expandable fixing had worked its way loose, and it was only being held by one M12 bolt, which, in my opinion, would not meet British H&S regulations. Additionally, the shower was not in the best working order. The rain shower sprayed water everywhere, and the other adjustable shower head was held up with a cable tie and blocked by calcium deposits due to the hardness of the water. Furthermore, there was a building site behind the villa where new residences were being constructed. The construction noise, which started early in the morning, was quite disruptive and something that future guests should be aware of. Despite these issues, I must say that Rhodes itself is absolutely worth a visit. The island is beautiful and has so much to offer. In conclusion, while my stay at Villa Levanta (Lavender) had its challenges, the beauty of Rhodes and the potential of the villa make it a place I would consider returning to in the future. It's my hope that the villa management will address these concerns to ensure a more comfortable experience for future guests.
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