Users Voice for Jdsports

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Jdsports Overall rating
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Review article published on: 05 Jan 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 3.3 4.2 3.1 5 4.8
Feb 2023 5 5 5 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
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Detailed Jdsports Review by


JD Sports is a global sportswear retailer that has been operating since 1981. With a presence in over 50 countries, JD Sports offers the latest styles in footwear, apparel, and accessories from a range of top brands. In Belgium, JD Sports operates an online store – – that offers customers a wide selection of sportswear products to choose from.

Pros and Cons

Pros: • Wide range of products to choose from, including exclusive releases and limited edition items. • User-friendly website with easy navigation and clear categories. • Free shipping on all orders over €60. Cons: • Pricing can be higher than other retailers. • Limited availability of certain products.

User Experience

The website is designed with the customer in mind, and the user experience reflects this. The website is easy to navigate, and the product pages provide all the necessary information to make informed purchasing decisions. The checkout process is also straightforward and streamlined, making it easy to complete purchases quickly and efficiently.

Pricing and Value for Money

The pricing on can be slightly higher than other retailers, but the site offers a competitive range of products that justify the higher price point. Additionally, the site offers a range of exclusive products that are not available at other retailers. The free shipping on orders over €60 is also a great value for customers.


Some alternative online retailers that offer a similar range of sportswear products include Nike, Adidas, and Foot Locker.

Customer Service

Customer service at JD Sports is top-notch, with a dedicated support team available to answer any questions or concerns. The website also provides a comprehensive FAQ section that answers common questions customers may have.

Product Quality and Selection

The quality of products on is exceptional, with a range of top brands available, including Adidas, Nike, Puma, and Fila. The selection on the site is also extensive, with a wide range of footwear, apparel, and accessories to choose from.

Website Usability

The website is easy to use, with clear categories and easy navigation. The search function is also effective, allowing customers to quickly find what they are looking for.

Returns and Exchanges

JD Sports offers a hassle-free returns and exchanges policy, giving customers peace of mind when purchasing products from the site. Customers have 14 days to return or exchange items, and the process is straightforward and easy to follow.

Promotions and Discounts

The site regularly offers promotions and discounts, including seasonal sales and discounts on select products. Additionally, the site offers a student discount, allowing students to save on their purchases.


JD Sports has a strong reputation for offering high-quality products and exceptional customer service. The company has won numerous awards, including Retailer of the Year at the 2019 Retail Week Awards.

Payment Options

JD Sports offers a range of payment options, including credit and debit cards, PayPal, and Klarna (pay later).

Loyalty Programs

JD Sports does not currently offer a loyalty program.

Customer Reviews

Customer reviews on the site are generally positive, with customers praising the quality of products and customer service.

Community Involvement

JD Sports is involved in a range of community initiatives, including supporting local sports teams and sponsoring charity runs.

Shipping and Costs

JD Sports offers free shipping on all orders over €60. For orders under €60, the shipping fee is €4.95. Delivery times vary depending on the location of the customer, with most orders being delivered within 2-5 working days.


Overall, is an excellent online retailer for anyone looking for high-quality sportswear products. While pricing can be higher than other retailers, the site offers a competitive range of products and exceptional customer service. With a wide selection of products to choose from, free shipping on orders over €60, and a hassle-free returns policy, is a great choice for anyone looking to purchase sportswear products online.