Users Voice for Jdsports

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 20 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 2 3.1 1.5 1.4
Feb 2023 5 5 1 5 5 1.3
Mar 2023 5 5 5 5 5 5
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Detailed Jdsports Review by


JD Sports is a major player in the retail industry that specializes in sportswear and footwear. With a strong presence all over the world, JD Sports has set up shop in Malaysia with, an online platform that caters to sports enthusiasts across the country.

Pros and Cons

  • Wide range of products: offers an extensive range of sports footwear and apparel, including exclusive launches and collaborations with popular brands.
  • User-friendly interface: The website is designed to be easy to navigate, making it simple for users to find what they're looking for.
  • Secure and reliable: offers safe and reliable payment methods as well as secure shipping and delivery services.
  • Pricing: Products sold on tend to be slightly more expensive compared to other online stores.
  • Shipping: Shipping costs can be on the higher side, especially for customers ordering from outside of the Klang Valley.

User Experience offers a smooth and hassle-free online shopping experience. The website's clean and modern interface makes it easy for users to browse through the products on offer. Filters can be applied to narrow down the search, and prices are clearly labeled. Additionally, there are detailed product descriptions, images and sizing information, ensuring that customers know exactly what they are buying.

Pricing and Value for Money

While the prices on are generally higher than other online stores, customers are paying for quality products, often from sought-after brands. They also offer plenty of promotions and discounts which can help reduce costs, and loyalty programs that give customers more bang for their buck in the long run.


Some of the other online stores catering to sports enthusiasts include Zalora, Lazada, and Shopee. While these platforms offer similar products,'s extensive range of exclusive collections and collaborations with popular brands can set it apart from the competition.

Customer Service's customer service team is responsive and helpful, ready to address any issues customers may have. The website also offers a comprehensive FAQs section, which may speed up the resolution process for customers.

Product Quality and Selection offers high-quality products from some of the biggest names in the athletic industry such as Nike, Adidas, Puma, and many others. They have a vast selection of designs, colors, and styles on offer, ensuring there's something for every customer.

Website Usability

The website is designed to be user-friendly, with an intuitive interface and clear labeling of products. It also offers filters to customize the search, and a smooth checkout process for a seamless purchasing experience.

Returns and Exchanges offers their customers a hassle-free returns and exchanges policy, ensuring that they can shop with confidence. Products can be returned or exchanged within 30 days of purchase, as long as they are in the original condition and packaging.

Promotions and Discounts offers a variety of promotions and discounts, including seasonal sales and special offers on specific products. Additionally, through their loyalty program, customers can earn points with every purchase, which can then be redeemed for further discounts.


JD Sports has earned a reputation for quality products and services, making it a trusted brand amongst sports enthusiasts worldwide. Its presence in Malaysia through has been well received, with many customers praising its excellent product selection and customer service.

Payment Options offers a range of payment options to cater to different customer preferences. These include credit and debit cards, online banking, and e-wallets such as GrabPay and Boost.

Loyalty Programs offers a loyalty program through which customers can earn points with every purchase. These points can then be redeemed for further discounts on future purchases.

Customer Reviews has received positive customer reviews, with many praising its product selection, user-friendly interface, and customer service.

Community Involvement

JD Sports is actively involved in community outreach programs, such as sponsoring sports events and competitions. These efforts help to strengthen the brand's relationship with sports enthusiasts while promoting healthy living.

Shipping and Costs offers free shipping for orders above a certain value within Malaysia. However, customers outside the Klang Valley may find the shipping costs to be a bit steep. Orders can take anywhere from one to five working days to arrive, depending on the location. In conclusion, offers a high-quality shopping experience for sports enthusiasts in Malaysia. With its extensive range of products, secure payment and shipping options, and excellent customer service, it's a trusted platform that's sure to satisfy the needs of customers in Malaysia their online search for sports footwear and apparel.