Users Voice for Jeromealexander

3% users rated Terrible
1% users rated Poor
1% users rated Average
5% users rated Very Good
89% users rated Excellent
Pie Chart Review Representation for Jeromealexander
Jeromealexander Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Jul 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.8 4.5 1.8 3.7 4.5 5
Oct 2022 4.7 4.7 2.8 2.5 4 5
Nov 2022 4.3 4.5 2 3 4.2 5
Dec 2022 5 5 5 5 5 5
Mar 2023 4.8 4.1 5 5 4.1 5
Line Chart for Rating of peer stores

jeromealexander.com

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Detailed Jeromealexander Review by

Introduction

Jeromealexander.com is an online beauty destination that offers high-quality makeup products, beauty tools, and skincare products to women of all ages. They pride themselves on providing innovative beauty solutions that are easy to use, affordable, and effective.

Pros and Cons

Pros:
  • Wide range of makeup and skincare products.
  • High-quality products that are easy to use and affordable.
  • Regular discounts and promotions.
  • Free shipping on orders over $50.
Cons:
  • Limited product selection for men.
  • Some products are not suitable for sensitive skin types.

User Experience

Jeromealexander.com offers a seamless shopping experience with a user-friendly interface. The website is well-organized, and finding products is easy. They offer detailed product descriptions, ingredient lists, and tutorials to help customers make informed decisions.

Pricing and Value for Money

Jeromealexander.com offers affordable prices for high-quality products that deliver results. They also offer regular discounts and promotions, making their products even more affordable.

Alternatives

Some popular alternatives to Jeromealexander.com include Ulta, Sephora, and Macy's. While these retailers offer a wider range of options, their products may not be as affordable or accessible as Jeromealexander.com's offerings.

Customer Service

Jeromealexander.com provides excellent customer service with a knowledgeable and friendly support team ready to assist customers with any product or order-related queries.

Product Quality and Selection

Jeromealexander.com offers high-quality makeup and skincare products that deliver noticeable results. They offer a wide range of options to choose from, including eyeshadows, lipsticks, foundations, and more.

Website Usability

Jeromealexander.com's website is easy to navigate, with a search function and well-organized categories that make finding products a breeze. They also offer a smooth checkout process with various payment options.

Returns and Exchanges

Jeromealexander.com offers a 30-day return policy for all products. Products must be unopened and in the same condition as received to be eligible for a return or exchange.

Promotions and Discounts

Jeromealexander.com offers promotions and discounts regularly, including a 20% discount on the first order for new customers.

Reputation

Jeromealexander.com has a good reputation in the beauty industry for providing high-quality, affordable products that deliver noticeable results.

Payment Options

Jeromealexander.com accepts various payment methods, including all major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Jeromealexander.com offers a loyalty program that rewards customers with points for every dollar spent. These points can be redeemed for discounts on future purchases.

Customer Reviews

Jeromealexander.com has positive reviews from satisfied customers who rave about the quality and affordability of their products.

Community Involvement

Jeromealexander.com engages with its customers and the beauty community through social media, providing tutorials and tips for beauty enthusiasts.

Shipping and Costs

Jeromealexander.com offers free shipping on orders over $50. Standard shipping costs $5.95, and expedited shipping is available for an additional fee. In conclusion, Jeromealexander.com is an excellent destination for affordable, high-quality makeup and skincare products. With a seamless shopping experience, reliable customer service, and regular promotions, this website is a must-visit for beauty enthusiasts on a budget.

Jeromealexander Recent User Reviews

User Rating

5 stars

93

4 stars

11

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Reviewer Name: Karen Wingo

Review Submission Date: 2022-12-19

Review Title: Still waiting for a Customer Service reply.....
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Review Description: I exclusively use the JA foundation. In my most recent order, I tried a lip liner (which I like), but the Charcoal felt tip eye liner is definitely a disappointment. It wasn't very defining (kind of watered down) and it doesn't stay on very long at all. I sent an email to customer service about it but haven't heard back.Order #0004153674Item Number: NEBCH18Description: NEEDLEPOINT EYELINER-CHARCOALStatus: SHIPPEDQty: 1Extended Price:$10.80Shipped via: PS LIGHTWEIGHTShip Date: 11/29/22

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Reviewer Name: Judy Recce

Review Submission Date: 2022-12-19

Review Title: I was missing an item
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Review Description: I was missing an item. Your customer service was kind and efficient to address my needs. You quickly sent the item and gave me a bonus product to my surprise. Thank you!

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Reviewer Name: Donna Unsworth

Review Submission Date: 2022-12-19

Review Title: Excellent Foundation
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Review Description: I haven’t found a foundation I like more! It blends in so even. I’ve tried many & believe I’ve found my forever brand & recommend this to all my friends!

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Reviewer Name: barbara roquemore

Review Submission Date: 2022-12-19

Review Title: I love your spray on foundation
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Review Description: I love your spray on foundation. And I juat received the spray on primer which is really nice. Your customer service is very accomodating and very cordial. I am very please with what I have ordered thus far.

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Reviewer Name: JoEllenN

Review Submission Date: 2022-12-19

Review Title: The products really work!
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Review Description: I'm in my mid 70's. All I can say is that all the products really work. I honestly feel I look much better.. many compliments! They are easy to use, affordable, and the company is quick and responsive in handling your order.

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Reviewer Name: Gail Evans

Review Submission Date: 2022-12-18

Review Title: I do like the makeup itself but ....
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Review Description: I do like the makeup itself but the prep base's ingredients are off putting and don't want them on my skin.I found the setting spray to be unnecessary as your makeup stays put all day on its own.All this being said, I appreciate ingredients being listed on each label . J would definitely re purchase the makeup portion of this 3 pack.

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Reviewer Name: Terry Kepner

Review Submission Date: 2022-12-18

Review Title: Love the way this makeup goes on
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Review Description: Love the way this makeup goes on. Looks professional and feels like you are wearing no makeup! My sister and I wear it and we are in our 70s!’

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Reviewer Name: Amy

Review Submission Date: 2022-12-17

Review Title: Simple and easy flawless skin
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Review Description: This is the easiest and fastest way to apply a flawless look. Very soPls and feels good leaves you with smooth skin. I love it. Want more shades

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Reviewer Name: Corrine Jones

Review Submission Date: 2022-12-17

Review Title: I adore your makeup!
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Review Description: I adore your makeup!! It is light and yet you can build up the coverage without looking pancakey! And the price is very good! You have made me a lifelong customer. I love that your makeup is luminous as well. I get complements on my skin when I wear your product!!!

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Reviewer Name: Kristin Mendenhall

Review Submission Date: 2022-12-17

Review Title: Great customer service
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Review Description: One of the items I ordered was left off the order. Customer support was very helpful and immediately made it right and shipped the missing item. Love the airbrush foundation.