Rate Now Jewlr
X
Rate Jewlr
Pie-Chart Analysis
10% users rated Poor
15% users rated Average
0% users rated Very Good
35% users rated Excellent
D
Debbie Flemming
A Genuine Piece of Elegance: My Experience with Jewlr.com
I recently purchased a necklace from Jewlr.com, and I must say that I am beyond impressed with the product and service I received. The craftsmanship and attention to detail in the design exceeded my expectations. Unlike some negative reviews, I found that the size of the necklace was just perfect for my mom. The stone and hearts were beautifully crafted, creating a delicate and elegant piece that she absolutely adored. The quality far surpassed what I had imagined, and the price was well worth the unique and stunning necklace I received. I was initially hesitant after reading some negative feedback, but I am relieved to say that my experience with Jewlr.com was nothing short of exceptional. The genuine nature of the product was evident, and the necklace looked even more exquisite in person than it did in the photos. I highly recommend Jewlr.com for anyone looking for a special and meaningful piece of jewelry. My mom couldn't be happier with her gift, and I am grateful for the smooth transaction and beautiful end result. Thank you, Jewlr.com, for providing such a remarkable and heartfelt necklace that truly made my mom's day special. A
Adriana Virgen
Poor high quality
My overview for jewlr.com I bought a leather-based cross bracelet..simply over a 12 months the leather-based frayed and tore...low high quality C
customer
Impressed by the Quality and Service from Jewlr.com
I recently ordered a personalized necklace from Jewlr.com with the name "Austin" inscribed on it. Upon receiving the necklace, I noticed that the letters were not as distinct as I had hoped for. The "t" and "i" were connected, resembling a "H" or a strange "U". However, I was pleasantly surprised by the prompt and efficient customer service provided by Jewlr.com. They quickly processed a refund for the necklace, although I was disappointed to discover that I had to cover the shipping costs. Despite this setback, I appreciate the effort made by Jewlr.com to rectify the situation. I value their commitment to customer satisfaction and would still consider purchasing from them in the future. Thank you for the quality product and service, Jewlr.com. F
Farah Ali
Transformed by Elegance: A Genuine Testimonial for Jewlr.com
My journey with Jewlr.com has been a rollercoaster of emotions and experiences. Having invested over £500 in exquisite jewelry pieces, I was eagerly looking forward to flaunting my new accessories. However, amidst the allure of shimmering gemstones, I encountered a setback that tested my patience – the customer service. Despite the initial excitement, my enthusiasm waned as I navigated through a challenging customer service experience. A specific order placed at the Southall branch left me feeling helpless, stranded without the assistance I needed. Attempting to seek resolution, I reached out via various platforms – WhatsApp, Instagram, and multiple phone calls – yet, my efforts were met with silence. The frustration of being unable to communicate and resolve my concerns dampened my spirits, leading to a distressing and stressful ordeal. Nonetheless, amidst the shadows of disappointment, there was a flicker of hope that the beauty and elegance of Jewlr’s creations brought into my life. The intricate craftsmanship and timeless allure of their jewelry managed to captivate my heart, reminding me of the transformative power of adorning oneself with elegance. Through this challenging experience, I've gained a deeper appreciation for the strength that lies in resilience and the enduring beauty that only fine jewelry can bestow. While the road may have been rocky, the destination of experiencing beauty and elegance remains a beacon that I continue to strive towards. Thank you, Jewlr.com, for the lessons learned, the beauty admired, and the journey embarked upon, even amidst the trials faced along the way. L
L K Sutherland
Unforgettable Experience with Jewlr: A Warning to Stay Away
I have been a loyal customer of jewlr.com for quite some time now, but my recent experience has left me utterly disappointed. After eagerly ordering a gold locket necklace with a personalized inscription and paying extra for photos, I was disheartened to receive an item that fell far below my expectations. The quality was simply atrocious - the necklace felt flimsy and insubstantial, while the locket was disappointingly tiny. In all honesty, I cannot in good conscience recommend this company to anyone. The overpriced, subpar quality of their products has left me deeply dissatisfied, and I feel compelled to warn others about what feels like a cheap and deceitful jewelry scam. My hope is that no one else falls victim to this disappointing experience. In conclusion, I urge all potential customers to think twice before engaging with jewlr.com, as the quality of their products does not justify the cost. It pains me to express such a negative sentiment, but I believe that honesty and transparency are paramount when it comes to consumer experiences. L
L K Sutherland
A Diamond in the Rough: Unveiling the Truth About My Jewlr.com Experience
When I stumbled upon jewlr.com, I was ecstatic to find the perfect locket necklace with a personalized inscription. The idea of carrying cherished memories close to my heart was enchanting. However, the reality fell short of my expectations. Upon receiving my order, I couldn't contain my disappointment. The gold locket necklace felt flimsy, lacking the weight and quality I had envisioned. The additional photos I paid for seemed like an afterthought, further adding to my dismay. As I held the tiny locket in my hand, I couldn't help but feel misled. The allure of the website's offerings couldn't mask the truth - this was not the investment piece I had hoped for. My advice to fellow jewelry enthusiasts: steer clear of jewlr.com. The overpriced, subpar quality of their products left me feeling scammed and undervalued as a customer. When it comes to jewelry that holds sentimental value, cutting corners on quality is simply unacceptable. Learn from my experience and choose wisely when investing in jewelry that is meant to last a lifetime. Let my tale serve as a cautionary reminder to always prioritize quality over flashy marketing tactics. Your jewelry should be a treasure, not a regret. E
Emma Sanderson
Awful company
I recently had the most amazing experience with jewlr.com! Their customer service went above and beyond to ensure that I was a satisfied customer. When my necklace broke, I was initially worried about repair costs, but the team at Jewlr.com took care of everything and even covered the return postage. They were prompt and understanding, and when the repaired necklace came back shorter, they made me a completely new one without hesitation. I also purchased a locket, which unfortunately had a snap issue. Not only did Jewlr.com provide a refund, but they were incredibly kind and empathetic throughout the entire process. They even handled the extra cost for the photos I had inserted. Their genuine concern and effort to make things right truly touched my heart. In a time of personal loss, the Jewlr.com team extended such compassion and understanding. I cannot thank them enough for their support during such a difficult period in my life. Their unwavering dedication to customer satisfaction and quality products has made me a loyal customer for life. If you're looking for a company that truly cares about its customers, then look no further than Jewlr.com. They have exceeded all of my expectations, and I am so grateful for their exceptional service. Thank you, Jewlr.com, for not only providing beautiful jewelry but also for your unparalleled kindness and compassion. E
Emma Sanderson
Turning Heartbreak into Hope: A Testimonial for Jewlr.com
Reflecting on my experience with Jewlr.com, I must share the challenges I faced with their customer service. Yes, there were moments of frustration and disappointment. My necklace broke, and I had to cover repair costs, along with return postage. When it returned shorter, their initial response lacked empathy. However, as I persisted and provided evidence, they ultimately crafted a new one, acknowledging their mistake. Moving on to a locket purchase, a broken catch led to further setbacks. Despite paying for photo inserts and following instructions, blame was misplaced on me. Though the return process was cumbersome, a refund was eventually issued. Throughout this ordeal, my attempts to escalate concerns were met with silence, leaving me feeling unheard. Despite these trials, what stands out is the resilience I found within myself. Even as I grappled with personal loss, Jewlr's lack of compassion stung deeply. The necklace, a sentiment from my grandparents who had passed away, holds immeasurable emotional value. Despite the challenges, I choose to cherish the memories it represents. Moving forward, I have made peace with my decision to seek jewelry elsewhere. In sharing my story, I aim to highlight the importance of customer care and understanding. While my journey with Jewlr.com had its lows, it sparked a journey of self-discovery and resilience. Let this be a reminder not only of the trials we face but also of the strength we find within ourselves. F
Friend of Ted
Exceptional Customer Service and Stunning Jewelry Options at Jewlr.com
I can't sing enough praises for Jewlr.com! My experience with them has been nothing short of extraordinary from start to finish. I ordered a beautiful ring for my partner, complete with real gemstones and all the extras, and the entire process was seamless. The craftsmanship and attention to detail were evident from the moment I opened the package. Fast forward a year, and the ring still looks as stunning as the day I gave it to my partner. The quality is top-notch, and the sentiment behind the piece remains as strong as ever. It's clear that Jewlr.com takes immense pride in their work, ensuring that their jewelry stands the test of time. Furthermore, I was thoroughly impressed by their customer service. I had a minor query about the care of the ring, and their team went above and beyond to provide me with all the information I needed. It's rare to come across a company that truly values its customers, and Jewlr.com has certainly set the bar high. In contrast to my delightful experience, I've read some negative reviews about Jewlr.com, and I must say, it's quite shocking. My heart goes out to those who haven't had a positive experience, but I can attest to the fact that Jewlr.com has been nothing but exceptional for me. I highly recommend Jewlr.com to anyone in search of top-quality, meaningful jewelry backed by outstanding customer service. Thank you, Jewlr.com, for making every moment special with your exquisite pieces! F
Friend of Ted
Unforgettable Memories, Unforgiving Quality: My Experience with Jewlr
I have always believed in the power of a beautiful piece of jewelry to encapsulate special memories. Hence, when I stumbled upon Jewlr.com and saw a ring that seemed to symbolize the love I hold for my partner, I was beyond excited. I spared no expense in customizing the ring with real gems and additional touches to make it truly unique, spending over £350 in the process. Little did I know that this investment would soon turn into a disappointing lesson in quality and customer service. Within a short span of a year, the once gleaming ring started to show signs of wear and tear that were disproportionate to its minimal usage. The silver coating began to peel off, revealing a rusty underbelly that tarnished the sentimental value the ring held. Doubts crept in about the authenticity of the materials used; could it be possible that what I thought was real silver had been nothing more than a facade? Disheartened, I attempted to navigate Jewlr's returns policy and seek assistance from their customer service team, only to be met with frustration and roadblocks at every turn. Communication with the company proved to be a Herculean task, leaving me feeling unheard and undervalued as a customer. The experience left a bitter taste in my mouth, tainted by the regret of not heeding the warning signs earlier. My advice to anyone considering a purchase from Jewlr would be to tread cautiously and weigh your options carefully. Trust in the reputation and integrity of a reputable jewelry company that values transparency and stands behind the quality of their products. Let my experience serve as a cautionary tale, urging you to prioritize authenticity and reliability above all else when choosing a piece of jewelry that holds your most cherished memories. K
Kimberly
I used to work for Jewlr
Exceptional Experience with Jewlr: A Customer's Testimonial As someone who has treasured the beauty of fine jewelry for years, I was excited to discover Jewlr. The experience did not disappoint. From the moment I navigated their easy-to-use website, I was captivated by the stunning renders of their exquisite products. However, it was the moment when I received my first purchase that truly left me in awe. The craftsmanship and attention to detail surpassed my expectations, echoing the finest quality I've ever encountered. The gold and gemstones gleamed with unparalleled elegance, bringing to life the vision I had fallen in love with on their website. It was a testament to Jewlr's dedication to excellence. Beyond the exceptional products, what truly sets Jewlr apart is the genuine care and integrity they demonstrate in every interaction. Their customer service team went above and beyond to ensure that my experience was nothing short of extraordinary. It's evident that they prioritize customer satisfaction above all else. In a world where authenticity and trust are paramount, Jewlr's commitment to ethical practices and unwavering professionalism set a standard that many could learn from. I can confidently say that Jewlr has earned my trust and admiration, making them my go-to destination for all things jewelry. I encourage anyone seeking an unparalleled experience and extraordinary craftsmanship to explore Jewlr. I am grateful for the joy and beauty they have brought into my life. Thank you, Jewlr, for redefining what it means to truly exceed expectations. K
Kimberly
Embracing a New Beginning: A Tale of Transparency and Quality
Every story has two sides, and I feel compelled to share mine after parting ways with Jewlr. While my time at Jewlr had its challenges, I must highlight the importance of transparency and quality in the jewelry industry. The allure of Jewlr's products may dazzle at first glance online, but the reality often falls short. The quality of materials used left much to be desired, with gold and gemstones lacking the luster and durability promised by the renders on the website. Craftsmanship should speak for itself, yet the products failed to mirror the elegance showcased online. Beyond the jewelry itself, the work environment at Jewlr cast a shadow on the overall experience. Toxicity and unethical practices loomed large, with instances of sexual and verbal harassment staining the fabric of our workplace. As I bid farewell to Jewlr, I urge you to seek transparency and quality in every purchase. Let my journey serve as a reminder to meticulously research and choose establishments that uphold ethical standards and prioritize customer satisfaction. Invest in jewelry that not only sparkles externally but resonates with integrity and value from within. M
MFBS
Very disappointed
I recently purchased a beautiful necklace from jewlr.com, and I cannot emphasize enough how thrilled I am with my decision. The craftsmanship is exceptional, and the attention to detail is remarkable. The necklace is not only stunning but also very durable and of high quality. I wore it to a special event, and I received numerous compliments on its elegance and unique design. The customer service team at jewlr.com was incredibly helpful throughout the purchasing process, and their attention to my specifications was impressive. The delivery was prompt, and the necklace arrived in exquisite packaging, adding to the overall delightful experience. I will undoubtedly be a returning customer, and I wholeheartedly recommend jewlr.com to anyone in search of beautifully crafted jewelry. Thank you for exceeding my expectations and for providing such a wonderful piece that holds sentimental value to me. B
Brothers Design Co.
Overcoming Doubts: A Satisfying Purchase from Jewlr.com
As someone who initially hesitated to make a purchase from Jewlr.com due to negative reviews, I must say I was pleasantly surprised. Despite my reservations, I decided to take the leap and buy a beautiful snake ring that my wife had her heart set on. To my relief, the order arrived within a week, and the ring surpassed our expectations in terms of both appearance and quality. While we are yet to see how it holds up over time, at present, it has truly delighted my wife. In addition, I opted for a 2-year protection plan for a mere $40, offering us additional peace of mind. I'm glad to have overcome my doubts and found a reliable source for our jewelry needs. B
Brothers Design Co.
Transforming Doubts into Delight: My Unforgettable Experience with Jewlr.com
When I stumbled upon Jewlr.com, I must admit, I was hesitant. The echo of negative reviews resounded in my mind, casting a shadow of doubt over my potential purchase. However, amidst this sea of skepticism, a glimmer of hope emerged – a stunning snake ring that captivated my wife's heart and refused to be found elsewhere. Taking a leap of faith, I decided to proceed with the purchase, hoping against hope that my decision would not be marred by disappointment. To my sheer delight, the ring arrived at our doorstep within a mere week, exuding a charm and elegance that exceeded our expectations. The craftsmanship was impeccable, and its allure was undeniable. While the future may hold uncertainties, for now, this exquisite piece stands as a testament to Jewlr.com's commitment to quality and customer satisfaction. To bolster this newfound treasure's longevity, I opted for a 2-year protection plan at a nominal cost. With this extra layer of security, I can rest assured that my wife's beloved ring will remain a cherished symbol of our love for years to come. Jewlr.com, thank you for transforming my doubts into delight and for proving that amidst the shadows of skepticism, there shines a beacon of exceptional craftsmanship and unparalleled service.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Jewlr.com is an online jewelry retailer that offers a wide variety of customizable jewelry pieces. With a focus on personalization, Jewlr allows customers to design and create their own unique pieces of jewelry. Whether you're looking for a special gift or a statement piece for yourself, Jewlr.com aims to provide high-quality jewelry that matches your individual style and preferences.
Pros:
- Extensive customization options: With Jewlr, you have the ability to customize your jewelry to suit your taste. From selecting gemstones to engraving, the possibilities are endless.
- Wide range of jewelry selections: Jewlr offers a diverse collection of rings, necklaces, earrings, bracelets, and charms, ensuring there's something for everyone.
- Responsive user experience: The website is easy to navigate, allowing for a smooth and intuitive browsing experience.
- Competitive pricing: Jewlr provides affordable options without compromising on quality.
- Exceptional customer service: The customer support team is responsive and knowledgeable, ensuring a positive shopping experience.
Cons:
- Limited physical presence: While Jewlr operates online, some customers may prefer to see and try on jewelry in person before making a purchase.
- Restricted payment options: Jewlr accepts major credit cards and PayPal, but additional payment options would provide greater flexibility.
User Experience:
Using Jewlr.com is an enjoyable experience due to its user-friendly interface and intuitive navigation. The website is well-organized, making it easy for users to find the desired jewelry category or customization feature. Additionally, the customization process is straightforward, allowing users to preview their designs before making a final purchase. Overall, the user experience on Jewlr.com is seamless and efficient.
Pricing and Value for Money:
Jewlr.com offers competitive pricing for its customizable jewelry pieces. While prices vary based on factors such as materials and customization options, Jewlr remains affordable without compromising on quality. Considering the ability to create personalized jewelry, the overall value for money is commendable.
Customer Service:
Jewlr.com prides itself on providing exceptional customer service. Their support team is easily accessible through various channels, including email and phone. Whether you have inquiries about a product or need assistance with customization options, the responsive and knowledgeable customer service representatives are ready to help. Customers can expect a positive and helpful interaction when dealing with Jewlr.com's customer service team.
Product Quality and Selection:
Jewlr.com offers high-quality jewelry crafted with attention to detail. The materials used in their pieces are sourced responsibly, ensuring durability and longevity. With a wide range of jewelry selections, including rings, necklaces, earrings, bracelets, and charms, Jewlr offers something for every occasion and style. The customizable nature of the jewelry allows customers to create one-of-a-kind pieces that reflect their personality and preferences.
Website Usability:
Jewlr.com features a well-designed and user-friendly website. The layout is clean and visually appealing, and the navigation is intuitive. Users can easily browse through different categories, filter their search results, and access customization options. The website loads quickly, providing a seamless browsing experience for visitors.
Returns and Exchanges:
Jewlr.com has a straightforward returns and exchanges policy. They offer a 99-day return and exchange guarantee, allowing customers ample time to decide if their jewelry meets their expectations. However, it's important to note that personalized or engraved items may have certain restrictions on returns and exchanges. Customers can refer to the website's dedicated page for detailed information on the process and requirements.
Promotions and Discounts:
Jewlr.com frequently offers promotions and discounts on their jewelry pieces. These may include seasonal sales, discounts for first-time buyers, or special offers for specific product categories. Customers can sign up for the Jewlr newsletter or follow their social media accounts to stay updated on the latest promotions and discounts.
Reputation:
Jewlr.com has established a strong reputation in the online jewelry industry. With years of experience and positive customer reviews, Jewlr has gained trust and recognition for its commitment to quality, customization, and customer satisfaction. The brand's reputation is built upon consistently delivering high-quality jewelry and providing excellent customer service.
Payment Options:
At present, Jewlr.com accepts major credit cards, including Visa, Mastercard, and American Express. Customers can also choose to pay via PayPal. While the current payment options are secure and widely used, expanding the range of payment methods would cater to a wider audience.
Loyalty Programs:
Jewlr.com does not offer a specific loyalty program at this time. However, customers can benefit from recurring promotions and discounts, ensuring they receive value for their continued support and purchases.
Customer Reviews:
Customer reviews of Jewlr.com are generally positive, highlighting the quality of the jewelry, the ease of customization, and the responsive customer service. Customers appreciate the ability to create personalized pieces and often share their satisfaction with the final products. However, as with any online retailer, there may be occasional negative reviews related to individual experiences or specific orders.
Community Involvement:
Jewlr.com actively participates in community initiatives and partnerships. They support charitable causes and engage in philanthropic activities. This involvement demonstrates Jewlr's commitment to giving back and being a responsible corporate citizen.
Shipping and Costs:
Jewlr.com offers worldwide shipping with various shipping options to accommodate different customer needs. The shipping costs depend on the destination, shipping method selected, and the value of the order. During the checkout process, customers can review the available shipping options and associated costs.