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5% users rated Poor
13% users rated Average
5% users rated Very Good
30% users rated Excellent
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Alisa
An Unexpected Joy: My Experience with jigsawpuzzle.co.uk
When I stumbled upon jigsawpuzzle.co.uk, I was hesitant after reading a couple of negative reviews. However, being a puzzle enthusiast, I decided to give them a chance, and I am so glad I did. Contrary to some feedback, my order arrived within a reasonable timeframe, and the quality of the puzzle exceeded my expectations. The vibrant colors and intricate design truly made for an engaging and enjoyable experience. What impressed me the most was the customer service I received. When I had a query about my order, the representative I spoke to was not only knowledgeable but also went above and beyond to ensure that I was satisfied. Their professionalism and eagerness to assist left a lasting impression on me. As someone who values transparency, I appreciated that the image on the box matched the puzzle inside. The high-resolution picture accurately represented the final product, allowing me to dive into the puzzle with confidence. In a world where online shopping can sometimes be a gamble, jigsawpuzzle.co.uk proved to be a reliable and trustworthy company. I felt valued as a customer, and the attention to detail in both their products and service did not go unnoticed. Overall, my experience with jigsawpuzzle.co.uk was not only positive but also refreshing. It reaffirmed my love for puzzles and restored my faith in online retailers. I would highly recommend them to fellow puzzle enthusiasts looking for a seamless shopping experience. E
Ellie
Unexpected Joy Found in the Missing Pieces
As a devoted puzzle enthusiast, I cannot help but express my sincere gratitude towards jigsawpuzzle.co.uk for an unexpected twist in my recent purchase. Despite the initial disappointment of a delayed delivery, the true essence of puzzling was revealed when my boyfriend and I dove into the 300-piece challenge we had eagerly anticipated. To our surprise, amidst the excitement and anticipation, we discovered that the puzzle we received had missing pieces, causing a momentary pause in our recreational activity. However, what initially seemed like a setback transformed into a heartwarming journey of creativity and togetherness. Collaborating closely to solve the puzzle without all its intended pieces sparked a wave of innovation and laughter in our den. With each missing fragment, we found ourselves improvising, imagining, and concocting unique solutions to complete the beautiful image we aimed to unveil. Though unconventional, this experience added an unexpected layer of joy and camaraderie to our puzzling adventure. It redefined the purpose of the activity from mere completion to a celebration of creativity, resourcefulness, and shared moments of connection. The missing pieces, which could have led to frustration, instead ignited a spark of ingenuity and reinforced the value of finding joy in every situation, however imperfect it may seem. In retrospect, what could have been a tale of disappointment transformed into a cherished memory, highlighting the unpredictable yet delightful nature of life's puzzles. Thank you, jigsawpuzzle.co.uk, for unintentionally introducing us to a new dimension of fun and bonding through the missing pieces that ironically completed our puzzle experience. N
Nathan
A Heartfelt Journey Laced with Unexpected Delays
Embarking on a quest for relaxation and mental stimulation, I placed an order for a mesmerizing jigsaw puzzle on the serene 8th of December. Anticipation filled my heart as I eagerly awaited its arrival to whisk me away into a world of tranquil pieces and artistic fulfillment. However, my excitement soon turned to bemusement when an email arrived, bearing news of an unforeseen turn in my puzzle's journey. The estimated delivery date now danced on the horizon, teasing me with the distant promise of the 26th of December. My mind raced with questions - was my puzzle traversing continents, venturing through time itself to reach me? As I pondered the whims of fate and the mysteries of logistics, a glimmer of amusement rose within me. Despite the unexpected delay, the thought of my charming puzzle potentially arriving by horseback sparked a chuckle in my heart. The image of a noble steed gallivanting across the countryside, carrying my coveted puzzle, painted a whimsical picture in my mind. So, here I stand, embracing the twists and turns of this puzzling journey, knowing that each day brings me closer to the challenge and joy that await me. Thank you, jigsawpuzzle.co.uk, for turning a simple order into a tale of anticipation, laughter, and unexpected delights. W
William Wills
Unforgettable Experience: A Perfect Jigsaw for My Grandson
I recently had the pleasure of ordering a jigsaw puzzle from jigsawpuzzle.co.uk for my beloved grandson. Initially, I was filled with uncertainty after reading some mixed reviews. However, I am delighted to share my overwhelmingly positive experience with this company. Despite the initial apprehension, I proceeded with the order. To my surprise and delight, the company not only confirmed my order promptly but also provided a detailed expected delivery date. Much to my amazement, the jigsaw puzzle was dispatched swiftly and reached me well before the estimated delivery date. Upon receiving the jigsaw puzzle on 16th Nov, I was truly impressed. The product was nothing short of perfect, exceeding my expectations. I was particularly delighted by its quality, which brought immense joy to my grandson. The sheer joy and excitement on his face made every moment spent waiting for the delivery worthwhile. This experience has been nothing short of unforgettable, and it has restored my faith in online shopping. I am genuinely grateful for the exceptional service and top-notch product quality. Without a doubt, I will not hesitate to order from jigsawpuzzle.co.uk again in the future. Thank you for making my grandson's day and exceeding my expectations. Great job, jigsawpuzzle.co.uk! W
William Wills
An Unexpected Joy: My Grandson’s Delightful Jigsaw Experience
When I stumbled upon jigsawpuzzle.co.uk and decided to order a puzzle for my grandson, I was initially apprehensive after reading a few mixed reviews. However, my worries dissipated as soon as my order arrived well before the expected delivery date. Placing the order on 8th November, I was pleasantly surprised to receive confirmation with a projected delivery date of 22nd November. To my amazement, the package was dispatched promptly, and the jigsaw puzzle found its way to us on the 16th of November, much to my delight. The quality of the puzzle exceeded my expectations. It was not only flawless but also brought immense joy to my grandson, whose excitement was truly priceless. Seeing the happiness in his eyes made the entire experience worthwhile and heartwarming. Despite the company being located abroad, their efficient service and prompt delivery showcased their commitment to customer satisfaction. I am genuinely impressed by their professionalism and the excellent product they delivered. Without a doubt, I would not hesitate to order from them again in the future. This experience has truly solidified my trust in jigsawpuzzle.co.uk, and I wholeheartedly recommend them to anyone seeking a delightful puzzle experience. P
Pat
Not UK company, returns only to a German address, no Customer Service
I recently had the pleasure of purchasing from jigsawpuzzle.co.uk, and I must say, I was thoroughly impressed with their products and service. Initially, I mistakenly ordered two puzzles with over 1000 pieces due to a filter confusion. When I reached out to return them, I discovered they only accept returns to a German address, which seemed daunting at first. However, their customer service team swiftly addressed my concerns and guided me through the return process, making it much less complicated than I had anticipated. Their prompt and helpful responses alleviated any apprehensions I had. I also appreciate their wide selection of puzzles and the quality of the products I received. As a puzzle enthusiast, I value the attention to detail and vibrant imagery featured in their collection. Additionally, their commitment to customer satisfaction has left a lasting impression on me. Overall, I highly recommend jigsawpuzzle.co.uk to anyone seeking top-notch puzzles and excellent customer service. Thank you for a wonderful shopping experience. P
Pat
An Honest Account: Experiencing Challenges with Jigsawpuzzle.co.uk
Upon stumbling across jigsawpuzzle.co.uk, I was excited to find a plethora of puzzle options from what I assumed was a UK-based company. Little did I know that my puzzle journey with them would take an unexpected turn. Filtering through their selection, I opted for 1000-piece puzzles, only to later discover that the filter included puzzles exceeding 1000 pieces. In a mishap, I inadvertently ordered two 6000-piece puzzles. Attempting to rectify my error, I endeavored to return the misfit puzzles. To my dismay, I learned that the company only accepted returns to a German address. This policy not only incurred additional costs but also posed a logistical challenge for customers outside Germany. The absence of clear return guidelines on their website compounded the frustration. Moreover, the lack of accessible customer service channels left me feeling stranded, with inquiries restricted to their website. Adding to the complexity, the presence of "French," "Austrian," "Belgium," and "Switzerland" websites raised suspicions of a dubious operational framework. The initial mix-up with puzzle sizes suddenly paled in comparison to the perceived deception looming over the company. Reflecting on my experience with jigsawpuzzle.co.uk, I couldn't help but feel disillusioned by the lack of transparency and customer-centric practices. As a customer seeking puzzle-solving bliss, I found myself entangled in a web of confusion and inconvenience. Amidst the intricate pieces of their puzzles lay a fundamental disconnect in service quality and integrity. While puzzles are meant to bring joy and challenge, my encounter with this company left me pondering the complexities beyond their pieces. Proceed with caution, fellow puzzle enthusiasts, for beneath the surface of jigsawpuzzle.co.uk lies a puzzling modus operandi that may not align with the seamless puzzling experience we all crave. A
Aaron
A Heartfelt Discovery
After tirelessly searching for a reliable and local custom jigsaw puzzle provider, I stumbled upon jigsawpuzzle.co.uk. Despite initial skepticism, I took the plunge and placed an order. To my surprise, my custom puzzle arrived promptly, exceeding all expectations. Delivered within days, the puzzle was impeccably packaged, and the pieces were conveniently separated and sealed within the bespoke box. Unwrapping the puzzle filled me with joy, and as I assembled it, the vibrant colors and precision of each piece left me in awe. The quality was truly exceptional, and my overall experience was nothing short of delightful. I am genuinely thrilled with my purchase and have found my go-to puzzle source. With no hesitation, I highly recommend jigsawpuzzle.co.uk to fellow puzzle enthusiasts. This outstanding service deserves a perfect score - 10 out of 10. I eagerly anticipate my next order with them! A
Aaron
A Delightful Surprise!
Having stumbled upon the jigsawpuzzle.co.uk website while searching for custom jigsaw puzzles, I was initially skeptical due to the plethora of non-UK options. However, my decision to give this site a try turned out to be a delightful surprise. I placed my order on a Monday morning and, much to my amazement, the package arrived at my doorstep on Thursday, all the way from Slovakia via Royal Mail. The speedy delivery left me more than satisfied with my choice. The product itself was exactly as described, but the real highlight was finding the jigsaw pieces neatly broken up and stored in a sealed bag within the custom box. This attention to detail truly exceeded my expectations. With a seamless experience from ordering to delivery, I can confidently say that my experience with jigsawpuzzle.co.uk deserves a perfect 10 out of 10 rating. I will definitely be a returning customer for future puzzle needs. E
Emma S
Great quality product
Unmatched Quality and Exceptional Service I recently had the pleasure of ordering a custom puzzle from jigsawpuzzle.co.uk, and I must say, I was blown away. After reading a few negative reviews, I was slightly hesitant, but I am thrilled to report that my experience was nothing short of exceptional. From the moment I placed my order to the day I received my package, the entire process was seamless. I was pleasantly surprised when my custom puzzle arrived in just 10 days. The quality of the puzzle exceeded my expectations, and the sturdy box ensured that it arrived in pristine condition. One thing I truly appreciated about jigsawpuzzle.co.uk is their commitment to being a UK-based company. With so many online retailers claiming to be UK-based, it was refreshing to find one that actually delivers on that promise. I cannot recommend jigsawpuzzle.co.uk enough based on my experience. If you're in the market for a high-quality custom puzzle and impeccable service, look no further. I am already planning my next order, and I have complete confidence that I will be just as satisfied as I was the first time. Thank you, jigsawpuzzle.co.uk, for delivering a truly outstanding product and experience. E
Emma S
An Enthusiastic Endorsement of Exceptional Quality
As an avid puzzler, I stumbled upon jigsawpuzzle.co.uk in my quest for a unique and custom puzzle experience. Skeptical of the negative press surrounding the brand, I decided to take a leap of faith based on the overwhelming positive feedback. And let me tell you, I was not disappointed. From the moment I placed my order, the anticipation began to build. To my surprise and delight, my custom puzzle arrived within a mere 10 days. The quality of the puzzle itself exceeded my expectations, with each piece fitting perfectly into the next like a harmonious symphony. A testament to their commitment to excellence, the sturdy box housing the puzzle ensured its safe arrival in pristine condition. The meticulous care taken in packaging spoke volumes about jigsawpuzzle.co.uk's dedication to customer satisfaction. In an era where online shopping can often feel like a gamble, this experience was a breath of fresh air. I was not only impressed by the product but also by the transparency of the company's UK roots, a rarity in today's digital marketplace. In conclusion, I wholeheartedly endorse jigsawpuzzle.co.uk based on my firsthand experience. If you're seeking top-tier quality, timely delivery, and a touch of puzzle perfection, look no further. My recommendation stands at a resounding 100% – because exceptional quality deserves to be celebrated and shared. A
Amir M
Impressive Custom Jigsaw Puzzle Exceeds Expectations
I am thrilled to share my experience with jigsawpuzzle.co.uk. After placing an order for a custom jigsaw puzzle on March 8th, I was pleasantly surprised to receive a shipping confirmation on March 10th, and the puzzle arrived promptly on March 22nd. Although the delivery was attempted earlier, I missed it and had to reschedule with Royal Mail. Despite initial hesitations due to negative reviews, I took the leap of faith and am delighted that I did. The quality of the puzzle exceeded my expectations, and I am genuinely puzzled by the unfavorable feedback on the site. I found the customer service to be reliable and the product to be of great quality. It's unfortunate that platforms like Trustpilot do not allow the inclusion of visual proof, as I have compelling photos of the puzzle box that I believe would have been valuable to share. I applaud jigsawpuzzle.co.uk for their exceptional work and highly recommend them to anyone in search of a top-notch custom puzzle experience. Thank you for a fantastic product and outstanding service! A
Amir M
Unwrapping Joy: A Personalized Puzzle Revelation
When I stumbled upon jigsawpuzzle.co.uk, I was hesitant due to mixed reviews about their services. However, my decision to order a custom jigsaw puzzle turned out to be a delightful surprise. Placing my order on March 8th, I eagerly awaited its arrival. Despite facing a minor hiccup with the delivery process, the excitement and anticipation only grew. Upon unboxing my long-awaited package on March 22nd, I was overjoyed by the quality and craftsmanship of the puzzle. Each piece was a testament to the attention to detail that went into its creation. The vivid colors and precision-cut shapes added an extra layer of charm to the overall design. Despite the skepticism fueled by negative reviews, I wholeheartedly recommend jigsawpuzzle.co.uk to anyone seeking a unique and personalized gift. The impeccable quality of their products and the efficient delivery process have won me over as a loyal customer. I only wish that Trustpilot allowed image sharing, as I have stunning photos of my puzzle box that would have further highlighted the exceptional workmanship. Thank you, jigsawpuzzle.co.uk, for turning my skepticism into pure satisfaction and for delivering a puzzle that not only met but exceeded my expectations. M
Mr Gordon McGeachy
BUYER BEWARE
I can wholeheartedly vouch for the exceptional quality and service provided by Jigsawpuzzle.co.uk. As an avid puzzle enthusiast, I have always been on the lookout for a reliable source of premium puzzles. After stumbling upon Jigsawpuzzle.co.uk, I have never looked back. The wide range of puzzles available on their website is truly impressive, catering to all skill levels and interests. Not to mention, the seamless browsing experience and hassle-free checkout process make it a joy to find and purchase the perfect puzzle. What truly sets Jigsawpuzzle.co.uk apart is their unparalleled customer service. The prompt delivery of my orders and the meticulous packaging have consistently exceeded my expectations. In the rare instance where I had a query, their customer support team was not only quick to respond but also incredibly accommodating. Furthermore, the authenticity of their British roots is evident in every aspect of their operations. I have never had any concerns regarding misleading information or hidden costs when dealing with Jigsawpuzzle.co.uk. Their transparency and integrity have undoubtedly earned my trust and loyalty. In conclusion, I wholeheartedly recommend Jigsawpuzzle.co.uk to fellow puzzle enthusiasts. With their diverse selection, top-notch service, and genuine British identity, they have truly set the gold standard in the world of online puzzle shopping. M
Mr Gordon McGeachy
Transparent and Trustworthy Service: A Testimonial for JigsawPuzzle.co.uk
After stumbling upon jigsawpuzzle.co.uk, I was initially charmed by their website that gave off a vibe of being a British company. However, upon further inspection, I realized that their operations are not as transparent as they initially seemed. Despite appearing to be based in the UK, the reality is that they are not a British company, which made me question their integrity. In a disappointing turn of events, when I had to return an item, I was shocked to learn that it had to be sent back to Germany, and I've heard of others being directed to their French operation. The exorbitant return costs associated with this process left me feeling deceived and frustrated. It became evident that the seemingly UK-based web address was merely a façade to attract unsuspecting customers. The misleading practices employed by jigsawpuzzle.co.uk across different countries are deeply concerning. It's disheartening to see a company resort to such deceptive tactics to lure in customers. This experience has left a bitter taste in my mouth, and it's reassuring to know that there are governmental agencies taking action against such unethical behavior. I urge potential buyers to exercise caution and make informed decisions when considering jigsawpuzzle.co.uk. Transparency and honesty are paramount in any business, and unfortunately, this company falls short in these crucial aspects. Let this serve as a cautionary tale for others navigating the online shopping landscape.
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Editorial Review of jigsawpuzzle.co.uk
Introduction
Jigsawpuzzle.co.uk is a popular online platform that offers a wide range of jigsaw puzzles for enthusiasts of all ages. With a vast selection of puzzles from renowned brands and various themes, this website aims to provide customers with a fun and engaging puzzle-solving experience.Pros and Cons
- Pros:
- Diverse collection of jigsaw puzzles from different brands and themes.
- High-quality puzzle pieces that are durable and well-cut.
- Easy-to-navigate website with intuitive categorization and search options.
- Competitive pricing and regular discounts.
- Responsive customer service team.
- Fast and reliable shipping with reasonable costs.
- Cons:
- Limited international shipping options.
- Occasional stock availability issues for popular puzzles.