Joesnewbalanceoutlet User Reviews
249
Total User Ratings2/5
Final VerdictUsers Voice for Joesnewbalanceoutlet
11% users rated Poor
0% users rated Average
0% users rated Very Good
11% users rated Excellent
Rate Joesnewbalanceoutlet Coupons Store
| Sep 2022 | 5 | 4.5 | 2.2 | 4.1 | 1 | 2.7 |
|---|---|---|---|---|---|---|
| Oct 2022 | 2.5 | 3.6 | 1.4 | 3.9 | 1 | 5 |
| Nov 2022 | 1 | 4.4 | 1.1 | 4.1 | 1 | 1 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 1.8 | 4.1 | 1.3 | 3 | 1 | 4.9 |
| Line Chart for Rating of peer stores |
joesnewbalanceoutlet.com
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dhgate.com
eneba.com
gearbest.com
boomf.com
Detailed Joesnewbalanceoutlet Review by Aisha Bachlani
Introduction
Joesnewbalanceoutlet.com is an online outlet store that offers an extensive range of New Balance shoes and apparel at discounted prices. The website claims to be the ultimate destination for finding the perfect athletic gear for any sport, including running, training, walking, and basketball. The website provides excellent customer service, and it promises to deliver high-quality products.Pros and Cons
Pros:- Free shipping on orders over $50
- 30-day return policy
- Wide range of products at discounted prices
- Great customer service
- Not a comprehensive selection of New Balance products
- Return shipping charges are not covered by the company
- Not all items are available in all sizes
User Experience
The website is easy to navigate, and the products are well-organized. The website also provides useful product descriptions and customer reviews. The website is responsive, loads quickly, and has a clean design.Pricing and Value for Money
The prices are reasonable, and customers can find substantial discounts on many items. Customers can also save money by signing up for the website's email newsletter and social media pages.Alternatives
Other online stores that specialize in selling New Balance products include:- Newbalance.com
- Zappos.com
- Famousfootwear.com
Customer Service
The customer service team is incredibly responsive and helpful. The team can address any issues you have with your order promptly. The customer service hours are from Monday to Friday, 9 am to 6 pm.Product Quality and Selection
Joesnewbalanceoutlet.com offers a vast selection of New Balance shoes, apparel, and accessories. The items are of excellent quality and are guaranteed to let you perform your best.Website Usability
The website is functional and straightforward to use. With clear menus, quick links, and a highly responsive search bar, customers can find the items they want easily.Returns and Exchanges
Customers can return or exchange products within 30 days of purchase, provided that the items are still in their original condition. The company does not cover return shipping fees.Promotions and Discounts
Customers can save up to 70% off retail prices. Also, customers can sign up for the email newsletter to receive exclusive offers, discounts, and promotions.Reputation
Joesnewbalanceoutlet.com has a good reputation in the industry, with many positive reviews from satisfied customers. Many customers appreciate the website's wide selection of New Balance products at discounted prices.Payment Options
The website accept payment through credit cards or PayPal. The website is highly secure and uses SSL encryption to protect shopper's sensitive information.Loyalty Programs
The website does not offer loyalty programs or point systems for frequent buyers.Customer Reviews
The website has an average rating of 4.5 out of 5 stars on Trustpilot, with many positive reviews from satisfied customers.Community Involvement
The company is committed to community involvement through various projects and initiatives such as Shoe Donation, Team NB, and the Susan G. Komen Foundation.Shipping and Costs
Customers can expect free shipping on orders over $50. Otherwise, shipping costs vary depending on the order's total weight and size. Orders usually take between 5 and 10 days to arrive. Customers can choose expedited shipping for an additional fee.Joesnewbalanceoutlet Recent User Reviews
Duration
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Reviewer Name: Terry Westbrook
Review Submission Date: 2022-12-17
Review Title: I have been ordering shoes from Joe's for over 15-20 years…
Review Submission Date: 2022-12-17
Review Title: I have been ordering shoes from Joe's for over 15-20 years…
Review Description: I have been ordering shoes from Joe's for over 15 years, great shoes, great people, shipping is fast. I just got some of my order in today, they are a 5 star for me. the price is great
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Reviewer Name: Mordecha Lev
Review Submission Date: 2022-12-09
Review Title: Terrible company to work with
Review Submission Date: 2022-12-09
Review Title: Terrible company to work with
Review Description: Terrible company to work with. Noticed the next day one of the shoes ordered was not to my liking. Called in since the order hasn't shipped yet. Nothing can be done to change the order. Nothing can be done to cancel the order. The only option is to receive the order and send it back on your bill since they don't cover the return shipping. Don't order here is my advice seeing they do not take care of anything!
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Reviewer Name: SJ
Review Submission Date: 2022-12-08
Review Title: Avoid this store at all cost.
Review Submission Date: 2022-12-08
Review Title: Avoid this store at all cost.
Review Description: Shoes are at least a half size small. Then they get you by not paying for the cost of the return shipping. Not worth the stress. Shop somewhere else. Avoid this store at all cost.
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Reviewer Name: Max
Review Submission Date: 2022-12-07
Review Title: This company is a scam!!!
Review Submission Date: 2022-12-07
Review Title: This company is a scam!!!
Review Description: This company is not a shop but a thieves. I ordered New Balance sneakers. The order was created and immediately canceled for no apparent reason. In the email that they sent, it was written that the funds would be returned in 2-5 business days. But after more than 10 working days, the money was not transferred to the card. What can I say, they just took and stole $50 from me. Customer service does not respond to text messages, they cannot be reached by phone. I suggest that all deceived customers write a complaint to the police.
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Reviewer Name: Customer C
Review Submission Date: 2022-11-16
Review Title: SCAM WEBSITE
Review Submission Date: 2022-11-16
Review Title: SCAM WEBSITE
Review Description: I ordered sneakers through their website. I paid via paypal. they never sent me a confirmation email and my order never showed up in my account. the charge went through on my paypal. The only way to contact them on their website is via phone. I called and the phone number is defunct. This website is a total scam. do not order from Joe's anything!!
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Reviewer Name: Jake Solomon
Review Submission Date: 2022-09-22
Review Title: Doesn't respond to any questions or…
Review Submission Date: 2022-09-22
Review Title: Doesn't respond to any questions or…
Review Description: Doesn't respond to any questions or concerns, cancellation requests made within 20 minutes of ordering get ignored. Haven't received refund for returned item that they received nearly two weeks ago.
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Reviewer Name: Derrick Young
Review Submission Date: 2022-09-21
Review Title: I took the chance to order from this…
Review Submission Date: 2022-09-21
Review Title: I took the chance to order from this…
Review Description: I took the chance to order from this company twice! The 1st time they sent me a pair of sneakers that had a detached eyelet for the shoelaces, and the second time they sent me an email that stated they would send me updated tracking information within24 hrs, but again...nothing! The rep I just spoke to seemed annoyed by me telling her my dissatisfaction with her company! This will be my last time ordering from them, ever!
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Reviewer Name: John Chudzik
Review Submission Date: 2022-07-28
Review Title: POOR SERVICE
Review Submission Date: 2022-07-28
Review Title: POOR SERVICE
Review Description: POOR SERVICE, POOR QUALITY, PRODUCT WILL ARRIVE IN 3 TO 5 DAYS, TOOK 12 DAYS. ORDERED MENS DRIFT PRODUCT, CHEAP QUALITY, WORST I HAVE EVER SEEN, HAVE TO PAY FOR THE RETURN, $20, SWITCHED TO BUYING FROM AMAZON, FREE RETURNS. NEW BALANCE QUALITY HAS GONE DOWNHILL, SWITCHED TO A DIFFERENT COMPANY
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Reviewer Name: Arthur Fuchs
Review Submission Date: 2022-07-20
Review Title: Bad Sneaker
Review Submission Date: 2022-07-20
Review Title: Bad Sneaker
Review Description: Sneaker is marked 4E but they are only 2E at best,,,Made for a small person,,,also, it cost me $12 to send back,,,,
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Reviewer Name: Keith Houghton
Review Submission Date: 2022-07-08
Review Title: Returns for sneakers ARE ON YOU !
Review Submission Date: 2022-07-08
Review Title: Returns for sneakers ARE ON YOU !
Review Description: Bought new pair of NB Sneakers size 12 EEEE, received them and they were very snug in the toes, not like my other NB Sneakers. Well, they accept returns but YOU PAY RETURN SHIPPING ! $ 13.70 to RETURN sneakers that DO NOT FIT RIGHT ! Go to the store and pay full price, stay away from this place !
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