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Introduction is an online outlet store that offers an extensive range of New Balance shoes and apparel at discounted prices. The website claims to be the ultimate destination for finding the perfect athletic gear for any sport, including running, training, walking, and basketball. The website provides excellent customer service, and it promises to deliver high-quality products.

Pros and Cons

  • Free shipping on orders over $50
  • 30-day return policy
  • Wide range of products at discounted prices
  • Great customer service
  • Not a comprehensive selection of New Balance products
  • Return shipping charges are not covered by the company
  • Not all items are available in all sizes

User Experience

The website is easy to navigate, and the products are well-organized. The website also provides useful product descriptions and customer reviews. The website is responsive, loads quickly, and has a clean design.

Pricing and Value for Money

The prices are reasonable, and customers can find substantial discounts on many items. Customers can also save money by signing up for the website's email newsletter and social media pages.


Other online stores that specialize in selling New Balance products include:

Customer Service

The customer service team is incredibly responsive and helpful. The team can address any issues you have with your order promptly. The customer service hours are from Monday to Friday, 9 am to 6 pm.

Product Quality and Selection offers a vast selection of New Balance shoes, apparel, and accessories. The items are of excellent quality and are guaranteed to let you perform your best.

Website Usability

The website is functional and straightforward to use. With clear menus, quick links, and a highly responsive search bar, customers can find the items they want easily.

Returns and Exchanges

Customers can return or exchange products within 30 days of purchase, provided that the items are still in their original condition. The company does not cover return shipping fees.

Promotions and Discounts

Customers can save up to 70% off retail prices. Also, customers can sign up for the email newsletter to receive exclusive offers, discounts, and promotions.

Reputation has a good reputation in the industry, with many positive reviews from satisfied customers. Many customers appreciate the website's wide selection of New Balance products at discounted prices.

Payment Options

The website accept payment through credit cards or PayPal. The website is highly secure and uses SSL encryption to protect shopper's sensitive information.

Loyalty Programs

The website does not offer loyalty programs or point systems for frequent buyers.

Customer Reviews

The website has an average rating of 4.5 out of 5 stars on Trustpilot, with many positive reviews from satisfied customers.

Community Involvement

The company is committed to community involvement through various projects and initiatives such as Shoe Donation, Team NB, and the Susan G. Komen Foundation.

Shipping and Costs

Customers can expect free shipping on orders over $50. Otherwise, shipping costs vary depending on the order's total weight and size. Orders usually take between 5 and 10 days to arrive. Customers can choose expedited shipping for an additional fee.

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Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...