Users Voice for Johngreedjewellery

10% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
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Johngreedjewellery Overall rating
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Review article published on: 30 Mar 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 4.5 2.2 3.7 5
Oct 2022 5 3.6 4.7 1.4 2.5 1
Nov 2022 5 4.4 4.5 1.1 3 5
Dec 2022 5 5 5 5 5 2
Mar 2023 3.9 4.1 4.1 1.3 1.8 5
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Detailed Johngreedjewellery Review by

Introduction

Johngreedjewellery.com is an online retailer of high-quality jewellery, boasting an extensive selection of bracelets, necklaces, rings, and earrings. The website offers contemporary and unique designs crafted from high-grade materials, including sterling silver, gold, and diamonds, at affordable prices.

Pros and Cons

Pros: - Wide variety of high-quality jewellery options - Affordable prices - Secure payment options, including PayPal and Klarna - Free UK delivery on orders over £50 - 10% student discount available Cons: - International shipping can be expensive - Limited selection of engagement rings

User Experience

Johngreedjewellery.com is easy to navigate, with a clear and concise layout. The website features high-quality images of the products, with detailed descriptions and specifications. The checkout process is straightforward, and customers can track their orders easily through the website.

Pricing and Value for Money

Johngreedjewellery.com offers a range of products at affordable prices, making it an excellent choice for budget-conscious shoppers. The website also frequently runs promotions and discounts, offering further value for money.

Alternatives

Other online jewellery retailers that offer similar products include Pandora.net, Swarovski.com, and Tiffany.com.

Customer Service

Johngreedjewellery.com has a dedicated customer service team that is available to answer any queries or concerns customers may have. The website also features a comprehensive FAQ section, providing helpful information on a range of topics, including returns and exchanges.

Product Quality and Selection

Johngreedjewellery.com offers a diverse range of high-quality jewellery, crafted from premium materials. The selection includes contemporary and unique designs, ensuring that customers can find a piece that matches their style preferences.

Website Usability

Johngreedjewellery.com is easy to navigate, with a clean and intuitive layout. The website loads quickly, and the product pages feature high-quality images and detailed descriptions.

Returns and Exchanges

Johngreedjewellery.com accepts returns and exchanges within 30 days of purchase, providing the item is in a resalable condition. The website also offers free returns for UK customers, making the process straightforward and hassle-free.

Promotions and Discounts

Johngreedjewellery.com frequently runs promotions and discounts, offering excellent value for money to customers. The website also offers a 10% student discount and a referral program, encouraging customers to spread the word to their friends and family.

Reputation

Johngreedjewellery.com has an excellent reputation, with many satisfied customers praising the selection and quality of the products. The website also has a high Trustpilot rating, demonstrating the commitment to providing excellent customer service.

Payment Options

Johngreedjewellery.com accepts a range of payment options, including PayPal and Klarna, providing customers with flexibility and security.

Loyalty Programs

Johngreedjewellery.com offers a rewards program, allowing customers to earn points for every purchase, which can be redeemed for discounts on future purchases.

Customer Reviews

The website features customer reviews for the products, allowing potential customers to gain insights into the quality and usability of the products.

Community Involvement

Johngreedjewellery.com is committed to being socially responsible, with a portion of the profits going towards supporting charitable causes.

Shipping and Costs

Johngreedjewellery.com offers free UK delivery for orders over £50, with international shipping starting from £7.99. The website also offers next day delivery options for customers who need their products quickly, with prices starting from £6.99.

Johngreedjewellery Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: MISS JANICE PEEL

Review Submission Date: 2022-12-17

Review Title: Absolutely gorgeous bracelet
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Review Description: I recently purchased a bracelet for a member of my families 40th birthday present when it arrived it was much better than I expected and certainly well worth the price, as soon as it came I even emailed John greed company to let him I was over the moon with the quality and price, In fact I am going to order the same bracelet for another member of my family for a birthday present I would definitely recommend this company.

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Reviewer Name: susan Stewart

Review Submission Date: 2022-12-16

Review Title: Are John Greed at it
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Review Description: Like so many people I have been fobbed off by John Greed. They say Royal Mail said they delivered but I 100% have not received. Its now 5 working days till Xmas and I don't have my item. I ordered on the 30th November Royal Mail tracking show it was delivered but it wasn't. Why use Royal mail if there are so many issues with them. Update, my money was refunded. But sorry John Greed I will not use you again. Need to get better with the customer services

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Reviewer Name: Ann Darnell

Review Submission Date: 2022-12-14

Review Title: Great customer service following an…
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Review Description: Great customer service following an order I placed which was held up by mail strikes. The staff were apologetic, friendly and helpful. The order eventually arrived and was exactly as I had ordered.

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Reviewer Name: R Towns

Review Submission Date: 2022-12-13

Review Title: Outstanding company
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Review Description: I’ve ordered many charms, bracelets and had lots of personalised charms fromJohn Greed over the years and the customer service has always been absolutely OUTSTANDING Deliveries come very quick, the free engraving and free delivery is an excellent option, queries are dealt with straight away and any interaction I have had with customer services staff has always been pleasant, professional and polite, and I will continue to use this fabulous company always

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Reviewer Name: Heather Claridge

Review Submission Date: 2022-12-11

Review Title: Truely world class customer services
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Review Description: Truely world class customer services. Not only was it on Sunday morning but within 10 mins of my message. Delighted by the help to my issue and would recommend this company absolutely.

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Reviewer Name: Ffion Reign

Review Submission Date: 2022-12-10

Review Title: Absolutely amazing
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Review Description: I love this site so much, I always order nomination charms and they come back within days, even the personal engraved items! I ordered a engraved charm on the 7th December, Royal Mail is on strike and I still received it on the 10th! Thank you so much … 10/10 quality and service x

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Reviewer Name: PAUL WARD

Review Submission Date: 2022-12-10

Review Title: Disappointing customer Service
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Review Description: I tried to place an order with this company on line. I had issues so I called their customer service. No help what so ever. Told me to change my bank as they were at fault. They then proceeded to tell me I needed paypal or apple pay. I did not need to be told how I should be paying. I went with another company and had no problems at all. Not recommended at all!!!

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Reviewer Name: Bonny Healey

Review Submission Date: 2022-12-09

Review Title: The best online Jewellery shop
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Review Description: Absolutely love John Greed the staff go above and beyond to help highly recommend them for your jewellery

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Reviewer Name: Claire Thomas

Review Submission Date: 2022-12-08

Review Title: I've been a customer for a few years
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Review Description: I've been a customer for a few years, always no problems quick delivery perfect, I made a mistake ordered a wrong size and customer service have gone above and beyond fixing my mistake, answered my email straight away .. absolutely recommend

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Reviewer Name: Kaitlin

Review Submission Date: 2022-12-08

Review Title: Absolutely outstanding customer service…
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Review Description: Absolutely outstanding customer service from start to finish. Had a little issue with Royal Mail being on strike but they went above to help me and get me my parcel as quickly as they could. When it received the quality of it is absolutely PERRECT! Will definitely be returning and using you guys again! Thank you for making someone’s birthday special ?