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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 11 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 2.7 4.8 5 3.1
Feb 2023 5 3.4 3 5 1.8 5
Mar 2023 5 3.1 5 5 5 5
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Detailed Joulesusa Review by


JoulesUSA is a British-based clothing brand that offers fashionable and affordable clothing for women, men, and children. The online store provides stylish and comfortable clothing suitable for outdoor activities, casual wear, and formal occasions. It all started as a small market stall in Leicestershire, England, in 1989, and has now grown to become an international brand.

Pros and Cons

  • Stylish and affordable clothing with excellent quality and comfort.
  • A vast selection of clothing options to choose from for the entire family.
  • The website is user-friendly, making it easy to navigate and shop.
  • Free shipping and returns for all orders over $49.
  • Great customer service that is readily available to answer any questions or concerns.
  • Shipping can take longer than usual due to JoulesUSA being a British-based company.
  • Some products may not be available due to certain sizes or colors being out of stock.

User Experience

JoulesUSA offers a smooth and seamless website experience for its customers. The website is easy to use and navigate, with clear categorization and filtering options. Each product has plenty of high-quality images, detailed descriptions, and size guides to help customers make an informed purchase decision. The website also provides a wishlist feature, which allows customers to save items to purchase later.

Pricing and Value for Money

JoulesUSA offers a range of prices, catering to a broad range of customers. Their prices are affordable, considering the high quality and comfort of their clothing. The prices are worth the value and, when coupled with coupons and sales, provide excellent value for the money.


There are various similar brands to JoulesUSA, such as Boden, Lands' End, and LL Bean. However, JoulesUSA stands out with its British-inspired clothing, unique prints and patterns, and its focus on outdoor activities and countryside lifestyle.

Customer Service

JoulesUSA provides exceptional customer service, with staff available to assist customers through emails, phone calls, and live chat. They also have a FAQ section that may resolve any issues customers may face. The customer service team is helpful, and they strive to resolve any concerns or issues quickly and efficiently.

Product Quality and Selection

JoulesUSA provides high-quality clothing that is made to last, with a strong focus on comfort, functionality, and style. They offer a wide selection of clothing, from dresses and skirts to jackets and coats, suitable for various occasions and purposes. They also provide accessories such as bags and hats, adding a finishing touch to any outfit.

Website Usability

JoulesUSA has a user-friendly website that is easy to navigate, with categorization and filtering options making it easy for customers to find what they're looking for. The website is also visually appealing, with stunning images and neat layouts, making it easy for customers to browse and shop.

Returns and Exchanges

JoulesUSA offers free returns and exchanges for all orders over $49. Customers have 60 days to return or exchange their items, provided they are in their original condition and packaging.

Promotions and Discounts

JoulesUSA offers various promotions and discounts throughout the year, such as seasonal sales, free shipping, and discounts for new customers. They also offer a referral program, where customers can earn a discount by referring friends and family to the website.


JoulesUSA has a great reputation, with many positive reviews from satisfied customers. They have won various awards, such as the 'Sunday Times Fast Track 100' award, and they are known for their excellent quality, affordability, and customer service.

Payment Options

JoulesUSA accepts various payment options, such as credit cards, PayPal, and Klarna.

Loyalty Programs

JoulesUSA offers a loyalty program called 'Joules Rewards,' where customers can earn points for every purchase and redeem them for rewards such as vouchers and discounts.

Customer Reviews

JoulesUSA has many positive reviews from satisfied customers, praising their excellent quality, affordability, and customer service.

Community Involvement

JoulesUSA is involved in various charitable causes, such as supporting Cancer Research UK and donating to local charities. They also have a sustainability program, where they strive to reduce their impact on the environment by using sustainable materials and reducing waste.

Shipping and Costs

JoulesUSA offers free shipping for all orders over $49. However, shipping can take longer than usual due to the location of their warehouses in the UK. Standard shipping costs $7.95 and takes between 7 to 10 business days, while expedited shipping costs $14.95 and takes between 3 to 5 business days.


JoulesUSA is a great option for customers looking for stylish and affordable clothing suitable for various occasions and purposes. Their website is user-friendly and easy to use, and they provide excellent customer service. The quality of their clothing is exceptional, and their selection is vast, catering to everyone's preferences. With free shipping and returns, promotions and discounts, and a great loyalty program, JoulesUSA provides excellent value for the money.