Users Voice for Joyshoetique

49% users rated Terrible
0% users rated Poor
0% users rated Average
35% users rated Very Good
15% users rated Excellent
Pie Chart Review Representation for Joyshoetique
Joyshoetique Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Jul 2019

Last updated by on 10 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 5 4.8 4.1 2.3 4.7 4.2
Oct 2022 4 4.8 3.9 3.6 4.5 4.7
Nov 2022 2 4.9 4.1 5 3.7 5
Dec 2022 5 5 5 1.8 5 5
Mar 2023 5 4.8 3 5 2.7 5
Line Chart for Rating of peer stores

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Detailed Joyshoetique Review by

Introduction

Joyshoetique is an online fashion retailer that specializes in affordable women's clothing, shoes, and accessories. Launched in 2018, the website has quickly made a name for itself by offering the latest trends at a fraction of the cost of other retailers.

Pros and Cons

Pros: - Affordable prices - Wide selection of styles and sizes - Free shipping on orders over $35 - Easy to use website with clear navigation Cons: - Quality can be hit or miss - Returns can be challenging - Shipping can take a while

User Experience

Joyshoetique's website is user-friendly and easy to navigate. They offer a wide range of sizes and styles, and their shopping categories are well-organized. The checkout process is simple, and the site is optimized for mobile users.

Pricing and Value for Money

Joyshoetique's prices are incredibly affordable compared to other retailers, making it a great option for budget-conscious shoppers. They also offer frequent promotions and discounts, making their already low prices even more enticing.

Alternatives

Some alternatives to Joyshoetique include Shein, Romwe, and Zaful. These retailers also offer affordable fashion, but they have a more extensive selection and overall better quality.

Customer Service

Joyshoetique's customer service is mediocre at best. While they do offer a live chat feature, responses can be slow, and it can be challenging to initiate a return or exchange.

Product Quality and Selection

While Joyshoetique's selection is impressive, their product quality can be hit or miss. Some items are fantastic quality, while others are poorly made and fall apart easily. It's essential to read product reviews before purchasing to ensure you're getting a high-quality item.

Website Usability

Joyshoetique's website is easy to use and navigate, making it simple to find what you're looking for. The product pages are informative and include multiple images of each item from different angles, making it easier to visualize the product.

Returns and Exchanges

Initiating a return or exchange can be challenging and time-consuming. Joyshoetique requires you to contact customer service before sending back an item, and even then, the process can be slow and frustrating.

Promotions and Discounts

Joyshoetique frequently offers promotions and discounts, making their already low prices even more affordable. They also have a loyalty program that rewards repeat customers with exclusive discounts.

Reputation

Joyshoetique has mixed reviews online, with some shoppers raving about the affordable prices and selection and others dissatisfied with the poor quality and challenging return process.

Payment Options

Joyshoetique accepts all major credit cards and PayPal, providing customers with a variety of payment options.

Loyalty Programs

Joyshoetique has a loyalty program that rewards customers with exclusive discounts and promotions. Shoppers can earn points by making purchases, referring friends, and sharing products on social media.

Customer Reviews

Joyshoetique's product reviews are mixed, with some customers thrilled with their purchases and others disappointed with the quality. It's essential to read reviews before buying to ensure you're getting a high-quality item.

Community Involvement

Joyshoetique has no known involvement with the community.

Shipping and Costs

Joyshoetique offers free shipping on orders over $35, and standard shipping for orders under that amount is $5.99. Shipping can take 2-3 weeks, so shoppers should plan accordingly.

Joyshoetique Recent User Reviews

User Rating

4 stars

35

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Reviewer Name: Ms Barbara Walton

Review Submission Date: 2022-06-26

Review Title: Terrible service
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Review Description: Terrible service. Ordered shoes April 28th, still Witing delivery! Claim been sent and in UK now since May. Not even responding to Paypal as I've opened a dispute. Just want my money back. Facebook should NOT be allowing them to advertise.

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Reviewer Name: Karen Garner

Review Submission Date: 2021-05-03

Review Title: AVOID AVOID AVOID
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Review Description: Absolutely awful quality and customer service they refuse to tell you how to return advising "it's difficult" refuse to give refunds AVOID AVOID AVOID

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Reviewer Name: Karen Garner

Review Submission Date: 2021-05-03

Review Title: AVOID AVOID AVOID
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Review Description: Absolutely awful quality and customer service they refuse to tell you how to return advising "it's difficult" refuse to give refunds AVOID AVOID AVOID

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Reviewer Name: Olga

Review Submission Date: 2021-02-13

Review Title: Missing an item in my order
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Review Description: Missing an item in my order. Clothing smells like some form of weird chemical. I am very disappointed with the quality.

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Reviewer Name: Olga

Review Submission Date: 2021-02-13

Review Title: Missing an item in my order
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Review Description: Missing an item in my order. Clothing smells like some form of weird chemical. I am very disappointed with the quality.

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Reviewer Name: Christopher Burton

Review Submission Date: 2021-01-18

Review Title: Absolutely shocking company
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Review Description: Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arrived was of very poor quality and when i sent it back the postage cost me £12.75 to return and then I get told they will not reimburse me for that and each time I try to talk to someone online they keep ending the chat so I can not talk to anyone. Absolute joke of a company

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Reviewer Name: Christopher Burton

Review Submission Date: 2021-01-18

Review Title: Absolutely shocking company
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Review Description: Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arrived was of very poor quality and when i sent it back the postage cost me £12.75 to return and then I get told they will not reimburse me for that and each time I try to talk to someone online they keep ending the chat so I can not talk to anyone. Absolute joke of a company

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Reviewer Name: Cristina Grigorescu

Review Submission Date: 2021-01-15

Review Title: I will not order never to them
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Review Description: I will not order never to them , i m very dissapointed!!! The order came after almost 3 weeks and they send me the wrong size ( i ve ordered shoes size 4 ( 37 ) and they send me size 3 ( 35 ) !!! One of the dress has size S but it is so big ( could be size L) . Be aware !!!!

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Reviewer Name: Cristina Grigorescu

Review Submission Date: 2021-01-15

Review Title: I will not order never to them
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Review Description: I will not order never to them , i m very dissapointed!!! The order came after almost 3 weeks and they send me the wrong size ( i ve ordered shoes size 4 ( 37 ) and they send me size 3 ( 35 ) !!! One of the dress has size S but it is so big ( could be size L) . Be aware !!!!

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Reviewer Name: Kerri flannigan

Review Submission Date: 2020-12-15

Review Title: Theives
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Review Description: Theives. Do not order from this website. They send you terrible clothing in awful condition. Then when you want to send it back. They make it very difficult. I eventually managed to find out where to send it to and they lied and said they didn't receive it. I.am still owed nearly 50 pound. They are a very dishonest company.