Users Voice for Kaffeevorteil

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Kaffeevorteil
Kaffeevorteil Overall rating
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User Interface

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Review article published on: 13 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 4.6 4.9 2 5
Feb 2023 5 5 5 3 1 1.8
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Kaffeevorteil Review by

Introduction is an online coffee retailer that specializes in premium quality coffee beans, ground coffee, and coffee accessories. The company was founded in 2007 in the Netherlands and has quickly become one of the leading online coffee retailers in Europe. offers an extensive range of coffee products, including exclusive blends and famous brands, at affordable prices.

Pros and Cons

  • High-quality coffee with exclusive blends and famous brands available
  • Affordable pricing options and regular promotions
  • Wide range of products and accessories available
  • Responsive customer service team
  • No free shipping
  • Minimum order quantity limits
  • Delivery times can be longer than expected

User Experience has a well-designed website that is easy to navigate. It shows high-quality product images, descriptions, and reviews that allow visitors to know about the products before making a purchase. The website has multiple payment options, including PayPal, credit card, and bank transfer, making it convenient for customers to complete their transactions.

Pricing and Value for Money offers premium-quality coffee beans and accessories at affordable prices. The company also regularly runs promotions and discounts, which make their products even more budget-friendly. However, the website has a minimum order quantity, which can be inconvenient for customers who only want to buy a few products.


Some of the alternatives to include:
  • Tchibo

Customer Service has a responsive customer service team that is always ready to help customers with questions, concerns, and issues. Customers can contact the team via email, phone, or social media.

Product Quality and Selection offers a wide selection of coffee products, including exclusive blends and famous brands. The quality of their products is excellent, and customers can expect their coffee to be fresh and flavorful.

Website Usability has a user-friendly website that makes it easy for customers to find what they need. The website is well-organized, with categories and subcategories that allow for easy navigation. The search function is also helpful, allowing customers to quickly find the products they need.

Returns and Exchanges accepts returns or exchanges of unopened products within 14 days of delivery. Customers must contact customer service before returning any products to receive a return code.

Promotions and Discounts regularly offers promotions and discounts on their products. Customers can sign up for the company's newsletter to stay up to date on the latest discounts and promotions.

Reputation has a good reputation among its customers, with many positive reviews and ratings online. The company has also received several awards for its products and services.

Payment Options accepts multiple payment options, including PayPal, credit card, and bank transfer.

Loyalty Programs does not have a loyalty program currently.

Customer Reviews

Customers have left positive reviews of the company's coffee products, delivery time, and customer service. They have also appreciated the regular promotions and discounts on the products.

Community Involvement is involved in several community initiatives and projects, including sponsoring coffee equipment and education for baristas.

Shipping and Costs ships its products within Europe. They charge a flat shipping fee, which varies depending on the order quantity and country of delivery. Customers can expect their orders to be delivered within 5-10 business days. However, there is no free shipping option available from the website.