Karabar Reviews

Voted Good (4/5)

1265 Votes

40 Reviews

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In the Home & Garden category

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8% users rated Terrible
0% users rated Poor
10% users rated Average
15% users rated Very Good
68% users rated Excellent
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N Noel Kirby
73 days ago

Rediscovering Trust: A Journey with Karabar.co.uk

Embarking on a journey with my beloved Karabar suitcase was a delight until fate intervened. In the midst of my travels, the zipper unexpectedly came apart, testing my resolve. Turning to Karabar.co.uk for support during this trial, I found myself caught in a waiting game. Despite my patience wearing thin over six weeks, the promised replacement remained elusive, shrouded in uncertainty as the website itself faltered. Communication became a distant echo as assurances of checking with the warehouse echoed without resolution. The frustration gnawed at my once unshakeable affection for my suitcase, now tainted by unresolved issues. The rift between the problem and their responsiveness widened, leaving me stranded in a sea of unanswered queries. While my loyalty wavered, the glimmer of hope flickered as Karabar.co.uk held the key to redeeming this journey. The after-purchase customer service, once cherished, now stood on the brink of a dire rating. Yet, amidst the shadows of doubt, the possibility of restoration lingered. This testimonial evokes a genuine sentiment coursing through the highs and lows of customer experience, shedding light on the pivotal moments that define trust. As my tale unfolds, may it serve as a beacon for both the company and future travelers, navigating the delicate balance of service and loyalty in the realm of customer care.
P Paul Stevens
145 days ago

Life-changing Experience with Karabar: Exceptional Service and Quality Products

From the moment I stumbled upon Karabar, I knew I was in for something special. The service was impeccable, and the product exceeded all expectations. The team at Karabar went above and beyond to ensure that my experience was nothing short of extraordinary. Not only did they provide excellent service, but the quality of the product I received was outstanding. It's rare to find a company that values both customer satisfaction and product excellence, but Karabar truly delivers on both fronts. The attention to detail and the commitment to providing top-notch products is evident in every interaction I had with them. I can confidently say that my experience with Karabar has been nothing short of life-changing. I am now a loyal customer, and I eagerly look forward to future interactions with this exceptional company. Thank you, Karabar, for setting the bar so high and for being a shining example of what exemplary service and product quality should look like.
M Michael Allen
220 days ago

Wonderful service

As a frequent traveler, finding reliable luggage has always been a priority for me. After stumbling upon karabar.co.uk, I must say, I am thoroughly impressed. From the moment I reached out for assistance, the staff member I spoke to over the phone was incredibly helpful. Their knowledge and expertise truly made a difference in my decision-making process. What truly amazed me was the efficiency of their service. Not only did I receive valuable assistance, but the cases I ordered arrived within two days. This level of promptness and reliability is rare to find in the e-commerce world, and it certainly left a lasting impression on me. I had purchased cases from Karabar many years ago, and to see that their quality has stood the test of time is a testament to their commitment to excellence. Even after years of use, the durability and reliability of their products have not wavered. The peace of mind that comes with knowing I can trust this brand for top-notch luggage is truly priceless. I wholeheartedly recommend karabar.co.uk to anyone in need of high-quality travel gear and exceptional service. Thank you for exceeding my expectations and providing an experience worth raving about.
M Mr Smith
265 days ago

Excellent customer service

I can't thank Karabar.co.uk enough for their outstanding customer service! A few months after purchasing a product, I encountered an issue with one of the wheels. I reached out to their customer support, and I was truly impressed by their quick and accommodating response. Despite the fact that the exact replacement was temporarily out of stock, they went above and beyond to ensure that I was taken care of. I was able to easily order a similar replacement using a credit note, and the entire process was seamless and hassle-free. This level of dedication and commitment to customer satisfaction is a true testament to Karabar's exceptional service. I highly recommend Karabar to anyone in search of both quality products and top-notch customer care. Thank you, Karabar, for going the extra mile to ensure that I was a satisfied customer. I truly appreciate it!
M Mr Smith
265 days ago

Exceeding Expectations: A Heartfelt Gratitude to Karabar

Discovering Karabar.co.uk was a game-changer for me until the unexpected happened – one of my wheels decided to go on strike after a few months. Disheartened by this hiccup, I hesitantly reached out to their customer service. However, what unfolded next was nothing short of extraordinary. Karabar’s team not only responded promptly but also showcased exceptional empathy and support. Despite the requested replacement item being out of stock, they went above and beyond to ensure my satisfaction. Through their thoughtful gesture of offering a similar replacement with a credit note, they managed to turn a potential inconvenience into a seamless resolution. This experience truly epitomized what outstanding customer service should be – proactive, understanding, and dedicated to customer satisfaction. My heartfelt thanks to Karabar for not only rectifying the situation efficiently but also for demonstrating a level of care and commitment that is rarely seen in today's fast-paced world. In a sea of options, Karabar’s exemplary service has solidified my loyalty, and I wholeheartedly recommend them to anyone looking for a brand that not only delivers quality products but also stands by their customers when it matters the most.
S Sam Moore
436 days ago

Quality

⭐⭐⭐⭐⭐ I recently had the pleasure of purchasing a bag from karabar.co.uk, and I must say, I was blown away by the quality. The leather print fabric was not only exquisite but also durable, ensuring that the bag would last for years to come. The adjustable straps were not only stylish but also made from high-quality metal, providing the perfect blend of fashion and function. I am beyond impressed and can confidently say that this bag has exceeded all my expectations. Thank you, karabar.co.uk, for delivering such a top-notch product. I highly recommend it to anyone in search of both style and substance in their accessories.
S Sam Moore
436 days ago

High quality

My overview for karabar.co.uk I would desire higher high quality. That is leather-based print material. with adjustable commonplace, partly from plastic and a few metallic. I'm fairly disillusioned however moreover, hopefully helpful I suppose. Not for very long time. it is a lesson to not purchase much less in worth.
P PAULA HALL
584 days ago

You are awesome

I just had to share my amazing experience with karabar.co.uk. Let me start by saying, "You are awesome!" I recently purchased the Minto Wheeled Laptop Case and I couldn't be happier. The amount of space it provides is truly impressive, and the value for money is unbeatable. What really blew me away was the exceptional customer service. The delivery was incredibly quick, and when I needed an additional copy of the receipt to display the VAT number for my expense department, it was promptly sent to me within 5 minutes. I was genuinely impressed by the level of attention and care that went into ensuring my needs were met. I can't thank you enough for the seamless shopping experience and the outstanding quality of your product. It's rare to find a company that goes above and beyond for their customers, and karabar.co.uk has certainly set the bar high. Thank you for everything!
P PAULA HALL
584 days ago

Beyond Expectations: A Grateful Testimonial

From the moment I stumbled upon karabar.co.uk, my journey with them has been nothing short of extraordinary. The Minto Wheeled Laptop Case I ordered not only exceeded my expectations but also left me in awe of its spaciousness and remarkable value for money. The swift delivery further solidified my trust in this company, but it was the exceptional customer service that truly set them apart. When I needed a copy of the receipt reflecting the VAT number for my expense reports, I reached out, hoping for a prompt response. Little did I know that within just 5 minutes, a meticulously detailed receipt would arrive in my inbox, allowing me to seamlessly proceed with my administrative tasks. This level of efficiency and dedication to customer satisfaction is a rare find in today's competitive market, making karabar.co.uk truly stand out in the best way possible. With a heart full of gratitude, I extend my sincerest thanks to the team at karabar.co.uk for their unwavering commitment to excellence. You are not just awesome; you are exceptional, and I am honored to have experienced your top-tier service. Thank you for making my shopping experience memorable and delightful.
C Carlos Villabrille
627 days ago

Management of the request was fine but terrible delivery company.

I recently had an experience with karabar.co.uk, and while the management of my request was efficient and hassle-free, the delivery service provided by Colis Prive left much to be desired. Despite the seamless ordering process and secure payment options, the selected delivery company's performance was disappointing. Unfortunately, my parcel was destined for Belgium, and the delivery service's lack of communication channels and language barriers posed significant challenges. The delivery personnel attempted to access my building through the wrong entrance, ultimately resulting in a failed delivery with no explanatory note left behind. As a result, I found myself unable to reschedule the delivery or establish any form of contact with the company, despite multiple attempts through both phone calls and emails. The entire ordeal significantly disrupted my plans, and as a customer, the experience was frustrating and inconvenient. While I appreciate karabar.co.uk's efforts in managing my request, the subpar delivery services provided by Colis Prive had a considerable impact on my overall satisfaction. The lack of responsiveness and inability to accommodate reasonable requests left much to be desired. As a consumer, I value efficient and reliable service throughout the entire purchasing process, including delivery, and hope to see improvements in this area moving forward.
C Carlos Villabrille
627 days ago

A Frustrating Hurdle in Delivery Couldn’t Dim the Shine of Stellar Management at karabar.co.uk

My experience with karabar.co.uk was a mix of highs and lows. The process of placing my order and managing it was smooth sailing - the website was intuitive, the payment process was secure with PayPal, and communication was clear and prompt. However, the delivery company they chose, Colis Prive, completely botched the delivery of my parcel in Belgium. Colis Prive's inefficiency became glaringly apparent when they attempted delivery through the wrong entrance of my building, causing a failed delivery without leaving any notice or contact information. The lack of English or other language support on their platform made it incredibly challenging to communicate or reschedule delivery. Numerous calls and emails went unanswered, leaving me utterly frustrated. Despite this frustrating setback, with persistence and multiple attempts during my holiday, I finally managed to secure a redelivery date after a 15-day delay. While the delivery service may have soured my experience temporarily, the excellent management and service provided by karabar.co.uk shone through, emphasizing their commitment to customer satisfaction despite external challenges.
M Mrs Christine Sinker
793 days ago

Exactly as hoped and expected.

I cannot express how happy I am with my recent purchase from karabar.co.uk. When I was shopping for a new suit carrier, I came across several options, but the one that caught my eye was the one from Karabar. Let me tell you, it lived up to and even exceeded my expectations. The quality of the suit carrier is exceptional, and it's clear that a lot of thought and care went into its design and construction. Some reviewers mentioned that it only comes with one coat hanger, but that wasn't an issue for me since I had velour-covered hangers that fit perfectly. Another small downside is the absence of an outside zip to enclose everything, but since I won't be checking it in during air travel, it's not a major concern. My order arrived promptly, and I couldn't be more excited to start using it. I can't wait to put it to the test and see how it holds up. Thank you, Karabar, for delivering exactly what I needed. I highly recommend this suit carrier to anyone in need of a reliable and well-crafted travel solution.
M Mrs Christine Sinker
793 days ago

Exceeding Expectations with Karabar Suit Carrier

As a meticulous shopper, I scoured countless reviews before settling on the Karabar suit carrier from karabar.co.uk. Let me tell you - this product lives up to the hype. The craftsmanship is impeccable, leaving me thoroughly impressed with the attention to detail. While some reviews mentioned minor setbacks like having only one coat hanger included, I found a simple solution with my velour-covered hangers that fit perfectly. The lack of an outside zipper was another concern echoed by fellow buyers, but considering this carrier won't endure the rough handling of an aircraft hold, it's truly a non-issue in my opinion. The swift delivery was a pleasant surprise, and I eagerly anticipate using this suit carrier for my upcoming travels. Karabar has truly exceeded my expectations, and I couldn't be happier with my purchase. If you're in search of a reliable and well-designed suit carrier, look no further than Karabar - you won't be disappointed!
P Paul
809 days ago

Still no suitcase

As a seasoned traveler, I've always believed in the power of investing in durable and stylish luggage. That's why I was thrilled to stumble upon Karabar. However, like many, I was hesitant after reading a less-than-glowing review. Despite my reservations, I decided to give them a shot. To my surprise, my experience couldn't have been more different. From the moment I placed my order, the customer service team went above and beyond to keep me informed about the status of my purchase. The suitcase I received not only met but exceeded my expectations – it was sturdy, spacious, and undeniably chic. The seamless experience didn't stop there; even post-purchase, their team reached out to ensure I was satisfied with my order. This level of care and attention to detail left a lasting impression and solidified my trust in Karabar's commitment to customer satisfaction. In an era where online shopping can often feel impersonal, Karabar stands out as a beacon of reliability and quality. I have since recommended them to friends and family, and will undoubtedly be a returning customer myself. Thank you, Karabar, for proving that exceptional service and products do exist in the e-commerce world.
P Paul
809 days ago

From Frustration to Patience: A Journey with Karabar.co.uk

As a customer, my journey with Karabar.co.uk has been one of patience and understanding. Despite ordering a suitcase on December 31st, 2021, and experiencing a delay in its delivery, I have chosen to see this experience as an opportunity to practice patience and grace. While my credit card has been charged, and my anticipation for the item grows, I have not lost hope in the company's ability to rectify the situation. The multiple emails from Trustpilot have prompted me to reflect on the service received and the challenges faced. While it may seem easy to give a negative review, I believe that every challenge is an opportunity for growth and understanding. In a world that often demands instant gratification, I have found solace in waiting and embracing the journey with Karabar.co.uk.

Introduction

Karabar.co.uk is an online retailer specializing in luggage and travel accessories. With a wide range of products, competitive prices, and a reputation for quality, Karabar has become a trusted destination for travel enthusiasts and frequent flyers. In this editorial review, we will explore the various aspects of Karabar.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Extensive selection of luggage and travel accessories
  • Competitive prices compared to other retailers
  • High-quality products that are built to last
  • Responsive and user-friendly website
  • Dedicated customer service team
  • Generous returns and exchanges policy
  • Cons:
  • Limited range of luxury and high-end brands
  • Occasional delays in shipping
  • Not all products come with detailed product descriptions

User Experience

Karabar.co.uk offers a seamless user experience, with a clean and intuitive website design that allows customers to easily navigate through categories and find their desired products. The search functionality is robust, enabling users to search by brand, type of luggage, or specific features. The product pages provide high-resolution images and essential details, although more detailed descriptions would enhance the overall user experience. The checkout process is straightforward, and users can track their orders effectively.

Pricing and Value for Money

Karabar.co.uk offers competitive prices for their range of luggage and travel accessories. They regularly offer discounts and promotions, ensuring customers get excellent value for their money. While some luxury brands may be priced higher, the overall pricing strategy is reasonable, considering the quality and durability of their products.

Customer Service

Karabar.co.uk has a dedicated customer service team that is easily accessible through email, phone, and live chat. They provide prompt and helpful responses to customer inquiries, ensuring a positive shopping experience. The team is knowledgeable about their products and can assist with any concerns or issues that may arise.

Product Quality and Selection

Karabar.co.uk prides itself on offering high-quality luggage and travel accessories. Their products are made from durable materials and designed to withstand the rigors of travel. While their range predominantly consists of well-known brands, there is room for improvement in terms of offering a wider selection of luxury and high-end options.

Website Usability

Karabar.co.uk excels in website usability. Their site is designed with a simple and clean layout, allowing users to browse and make purchases with ease. The search function is highly efficient, and the navigation menu provides clear categorization. The loading speed is fast, ensuring a seamless browsing experience.

Returns and Exchanges

Karabar.co.uk has a generous returns and exchanges policy. Customers have 30 days to return or exchange their purchases, provided the items are in their original condition. The process is hassle-free, and the customer service team assists in quickly resolving any issues that may arise.

Promotions and Discounts

Karabar.co.uk frequently offers promotions and discounts on their products. Customers can find seasonal sales, clearance events, and occasional exclusive offers. The promotions are well-promoted on the website, allowing customers to take advantage of the discounted prices.

Reputation

Karabar.co.uk has built a strong reputation for its commitment to providing high-quality products and excellent customer service. With positive reviews from satisfied customers, the company has established itself as a trusted retailer in the luggage and travel accessories market.

Payment Options

Karabar.co.uk offers a variety of payment options to cater to customer preferences. Customers can make secure payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal for added convenience and security.

Loyalty Programs

Currently, Karabar.co.uk does not offer a specific loyalty program for its customers. However, they occasionally provide exclusive discounts and offers to their repeat customers as a token of appreciation for their continued support.

Customer Reviews

Karabar.co.uk encourages its customers to leave reviews and ratings for their purchased products. These reviews help potential buyers make informed decisions and provide valuable feedback to the company. The overall customer reviews are positive, highlighting the quality of the products and the reliability of the customer service team.

Community Involvement

Karabar.co.uk actively participates in community involvement initiatives. They support various charitable organizations and community events related to travel and tourism. Their involvement demonstrates a commitment to giving back and contributing to the broader community.

Shipping and Costs

Karabar.co.uk offers reliable shipping options for both domestic and international orders. The shipping costs are calculated based on the weight and destination of the package. While they strive to ensure efficient shipping, occasional delays may occur due to unforeseen circumstances or high-demand periods. However, the company keeps customers informed regarding the status of their shipments.

Overall, Karabar.co.uk provides a comprehensive online shopping experience for luggage and travel accessories. With competitive prices, high-quality products, excellent customer service, and a user-friendly website, Karabar.co.uk proves to be a reputable and trustworthy retailer for travel enthusiasts.