Users Voice for Kassatex

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Kassatex Overall rating
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Review article published on: 11 Jan 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 4.4 5 2 5 5
Jan 2023 5 5 4.1 5 3.1 3.4
Feb 2023 5 4.3 5 1 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Kassatex Review by

Introduction is an online luxury bedding and bath store that offers premium quality products at affordable prices. The company was founded in 1999 in New York City and has since then been providing customers with a wide range of bath and bedding products that are both stylish and functional. is also known for its excellent customer service and easy-to-navigate website.

Pros and Cons

  • High-quality products at affordable prices
  • Wide product range
  • Excellent customer service
  • Easy-to-navigate website
  • Fast and free shipping over $100
  • No free shipping for orders under $100
  • Limited color options for some products
  • No physical stores

User Experience provides customers with an easy-to-use website that is well-organized and user-friendly. Customers can easily search for products by category, color, or price range. The website also features high-quality product images and detailed descriptions that give customers a clear idea of the products they are purchasing.

Pricing and Value for Money provides customers with high-quality products at reasonable prices. The company offers a variety of price ranges to suit different budgets while maintaining the quality of its products. also offers promotions and discounts regularly, making its products even more affordable.


There are many alternative online bedding and bath stores, such as Boll & Branch, Brooklinen, and Snowe. These stores offer products that are similar in quality, but often at higher prices.

Customer Service is known for its excellent customer service. The company provides customers with prompt and helpful responses to any inquiries or issues they may have. The website also features a comprehensive FAQ section that answers many questions that customers may have.

Product Quality and Selection offers a wide range of high-quality bath and bedding products, including towels, robes, bedding sets, and accessories. The company uses only the finest materials to ensure that its products are durable and long-lasting. also regularly introduces new products to its collection, ensuring that customers always have a variety of styles to choose from.

Website Usability provides customers with an easy-to-navigate website that is well-organized and user-friendly. Customers can easily search for products by category, color, or price range, and the website is optimized for both desktop and mobile devices.

Returns and Exchanges has an easy return and exchange policy. Customers can return or exchange products within 30 days of purchase, provided that they are in their original condition and packaging.

Promotions and Discounts regularly offers promotions and discounts to its customers. These promotions may include percent or dollar-off discounts, free gifts with purchase, or free shipping on orders over a certain amount.

Reputation has a good reputation in the industry for providing customers with high-quality products and excellent customer service. The company has a loyal customer base and many positive customer reviews.

Payment Options accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. The website also accepts PayPal.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews

Customer reviews for are generally positive, with many customers praising the quality of the products and the ease of use of the website. Some negative reviews mention issues with shipping or customer service, but these appear to be isolated incidents.

Community Involvement does not have a formal community involvement program, but the company does donate a portion of its profits to various charities and organizations.

Shipping and Costs offers fast and free shipping on orders over $100. For orders under $100, shipping costs vary depending on the order total and the shipping destination. Customers can choose from several shipping options at checkout, including standard shipping and expedited shipping. Orders are typically processed and shipped within 1-2 business days.

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