Introduction
Kasturidiamond.com is an online diamond store that offers a wide range of diamond and gold jewellery. Kasturi Diamond is widely recognized for its exquisite jewellery designs, exceptional quality, and affordable pricing. Kasturi Diamond's collections of diamond and gold jewellery are available in a variety of styles including rings, earrings, pendants, bangles and bracelets, etc.
Pros and Cons
Pros:
- Vast selection with various styles, making it easy to find the perfect piece of jewellery.
- High-quality diamonds and gold with certification.
- Affordable pricing, making it accessible for everyone to purchase diamond and gold jewellery at a reasonable price.
- Easy to navigate website with clear images and product descriptions.
- Customer-centric policies for returns and exchanges.
Cons:
- Limited shipping options, as currently only ships within India.
- Not enough information on the company’s history and behind-the-scenes, which may make it difficult for customers to feel connected or understand the brand better.
User Experience
Kasturidiamond.com features a user-friendly and straightforward website design. Users can easily browse Kasturi Diamond’s collections by style or type of jewellery. The website also has high-quality images that provide a clear visualization of the products. The search bar which can be easily located on the header of the website makes it easier for users to find specific pieces they might be looking for. The website is also optimized for mobile devices, making it convenient for users to browse and purchase jewellery using their smartphones or tablets.
Pricing and Value for Money
Kasturi Diamond offers jewellery at a reasonable price range without compromising the quality of the diamonds or the gold. The company offers a price match guarantee, ensuring customers always get the best possible deal. Kasturi Diamond makes diamond and gold jewellery accessible to everyone with its affordable pricing.
Alternatives
While Kasturi Diamond offers a vast collection of diamond and gold jewellery, there are other options available in the market. Alternatives to Kasturi Diamond include Tanishq, Joyalukkas, and Caratlane.
Customer Service
Kasturi Diamond’s customer support team is highly responsive and offers excellent customer service. Customers can reach out to the support team via phone, email, or live chat. Kasturi Diamond also has a generous return policy and offers exchanges on all items within 30 days of purchase.
Product Quality and Selection
Kasturi Diamond's jewellery selection is comprised of high-quality and certified diamonds and gold. The company offers a wide range of jewellery styles, including rings, earrings, necklaces, bracelets, and more. Customers can also find customization options, allowing them to create their unique pieces of jewellery.
Website Usability
Kasturidiamond.com is easy to navigate and offers complete information about its products. Product pages feature clear images of each item, details, and specifications, making it easier for customers to make an informed decision about their purchase. The website’s design is modern and user-friendly, with a straightforward checkout process.
Returns and Exchanges
Kasturi Diamond has a customer-centric return policy, allowing customers to return or exchange products within 30 days of purchase. The company provides a full refund, including the original shipping cost.
Promotions and Discounts
Kasturi Diamond offers occasional promotions and discounts via its website and social media accounts. Customers can check the website or follow Kasturi Diamond on social media for the latest offers and discounts.
Reputation
Kasturi Diamond has built a solid reputation for providing high-quality and authentic diamond and gold jewellery at an affordable price. The brand has positive reviews on its website and social media pages, with many customers praising the quality of the products and customer service.
Payment Options
Kasturi Diamond offers several payment options to its customers, including credit cards, debit cards, net banking, and UPI. Customers can choose the payment method that is most convenient for them at checkout.
Loyalty Programs
Kasturi Diamond does not currently offer a loyalty program, but customers can sign up for the brand's newsletter to receive exclusive discounts and promotional offers.
Customer Reviews
Kasturi Diamond has a section on its website dedicated to customer reviews, where customers can share their experiences with the brand's products and services. The company also has positive reviews on various third-party review websites that speak to the quality of the products and the excellent customer service.
Community Involvement
Kasturi Diamond is an active participant in its local community, regularly participating in social events and charity programs.
Shipping and Costs
Kasturi Diamond currently ships only within India. The brand offers free shipping on all orders above ₹10,000. The company also ensures timely delivery, with orders usually delivered within 7–10 days of purchase. Shipping charges are determined based on the package's weight and destination.
