Users Voice for Keepersecurity

23% users rated Terrible
9% users rated Poor
1% users rated Average
8% users rated Very Good
58% users rated Excellent
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Keepersecurity Overall rating
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Review article published on: 19 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.9 4.5 1.8 1.2 4.5 4.1
Oct 2022 3.4 4 2.8 1.3 3.6 3.9
Nov 2022 3.2 4.2 2 1.4 4.4 4.1
Dec 2022 5 5 5 5 5 5
Mar 2023 3.9 4.1 5 1.4 4.1 3
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Detailed Keepersecurity Review by

Introduction

KeeperSecurity.com is a well-known online company that offers exceptional password management services. Founded in 2011, Keeper Security is headquartered in the United States and has customers worldwide. The platform provides users with a secure place to store and manage passwords, digital assets, and other sensitive information. The company has a reputation for being a trusted and reliable provider of cybersecurity services.

Pros and Cons

Pros:
  • 256-bit AES encryption for maximum security
  • Easy-to-use interface that is simple to navigate
  • Multiple security options, including two-factor authentication and biometric logins
  • Cloud-based storage for password sharing and syncing across multiple devices
  • 24/7 customer support available in several languages
Cons:
  • Monthly subscription fees can add up for users over time
  • Some users report difficulties setting up and syncing across multiple devices

User Experience

The KeeperSecurity.com platform is user-friendly and easy to navigate. Users can quickly create an account and start storing passwords and other sensitive data. The platform’s dashboard provides a clear overview of account activity and offers multiple settings options for customization. Users may also take advantage of the platform’s mobile apps for on-the-go password management.

Pricing and Value for Money

Keeper Security offers several pricing options to cater to a range of user needs. The platform’s personal plan starts at $2.91 per month and includes secure password storage, unlimited password sharing, and 24/7 customer support. Higher-tier plans provide additional features such as encrypted messaging and secure file storage. Keeper Security’s pricing structure is competitive with similar password management services, making it a cost-effective solution for users seeking premium security features.

Alternatives

Users seeking alternatives to Keeper Security may consider other password management services such as LastPass and Dashlane. Both services offer similar features and security protocols, albeit with different pricing structures.

Customer Service

Keeper Security’s customer support team is available 24/7 via phone, email, and chat. The company’s website also features a comprehensive knowledge base and user forum for troubleshooting and additional resources.

Product Quality and Selection

Keeper Security’s password management platform is well-designed and offers an impressive range of security features. The platform’s desktop and mobile apps are both user-friendly and intuitive. The company’s higher-tier plans also provide users with additional features such as encrypted messaging and file storage.

Website Usability

Keeper Security’s website is well-designed and easy to navigate. The company’s homepage provides a clear overview of its products and services, with pricing information and customer testimonials easily accessible. The website also features a comprehensive knowledge base and user forum for additional resources.

Returns and Exchanges

Keeper Security offers a 30-day money-back guarantee for all subscriptions purchased directly from the company’s website. Users seeking refunds must contact the company’s support team within the 30-day window to initiate the process.

Promotions and Discounts

Keeper Security occasionally offers promotional deals and discounts to new users. Users may also take advantage of the platform’s referral program, which provides both the referrer and the new user with a free month of service.

Reputation

Keeper Security has a strong reputation for being a reliable and secure provider of password management services. The company’s platform is trusted by millions of users worldwide and has received high praise from industry experts and customers alike.

Payment Options

Users can pay for Keeper Security’s services via credit card, PayPal, or Amazon Pay.

Loyalty Programs

Keeper Security offers a referral program that rewards both the referrer and the new user with a free month of service.

Customer Reviews

Customer reviews of Keeper Security are overwhelmingly positive, with users lauding the platform’s ease of use, security features, and customer support.

Community Involvement

Keeper Security does not currently have any significant community involvement initiatives.

Shipping and Costs

Since Keeper Security is a cloud-based service, there are no shipping costs associated with its offerings. Users can quickly set up an account and begin using the platform immediately.

Keepersecurity Recent User Reviews

User Rating

5 stars

21

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Reviewer Name: Achim Mueller

Review Submission Date: 2022-12-17

Review Title: As mentioned in other comments Keeper…
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Review Description: As mentioned in other comments Keeper Password Manager is a very usefull an necessary to store the password in a secure way. Additional to that the tool support in all chases of passwort tasks. I am very happy with this tool

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Reviewer Name: J W

Review Submission Date: 2022-12-03

Review Title: Renewal Scam
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Review Description: I have used Keeper for a year now and it's time to renew. I was happy with the product so was going to take advantage of the discount offered for signing up for the 3 years. I will however not be renewing for any period because when selecting any period of renewal, I cannot deselect the "recommended add on" of "secure storage". A product which I don't want but apparently have to pay a minimum of £6.99 (ex. vat) a year for on top of the password manager fee.

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Reviewer Name: Kim L Jacobs

Review Submission Date: 2022-12-02

Review Title: I have used Keeper for way over a…
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Review Description: I have used Keeper for way over a decade. It used to be a fast snappy easy to use manager that was ideal. But over the years it has become larded up with "improvments" that do nothing but make it harder to use. Its still my manager and I will not drop it but its a classic story of the original guys who built it up from nothing being succeeded by second rate people who degrade the product.

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Reviewer Name: Laurentiu M

Review Submission Date: 2022-12-01

Review Title: I recomand the app
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Review Description: I recomand the app. It is working well on different platforms. Thank you.

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Reviewer Name: Michaelson

Review Submission Date: 2022-11-30

Review Title: Does not update on all of my equipment…
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Review Description: Does not update on all of my equipment (phone, iPad, computer, etc.) when I change a password. Have to guess my own passwords when Keeper does not enter them automatically, even though I set it to auto EVERY TIME I USE IT. Much more trouble than it is worth.

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Reviewer Name: Padric

Review Submission Date: 2022-11-30

Review Title: Best I've found
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Review Description: Easy to set up, easy to use. Great interface and password generation.

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Reviewer Name: Rodney

Review Submission Date: 2022-11-07

Review Title: So far so good
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Review Description: So far so good. Like that it's available on mobile as well as laptop. Not the cheapest but worth while. Tries to make you buy extra features which are now available on most mobile phones such as BreachWatch. I like the ease of use and history of old passwords. Good feature that fills in the username and password for linked Apps. Not sure if you can import passwords from another product but would be helpful. Many standard features I've yet to use and understand how to. Do like the password creator and saving password to clipboard.

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Reviewer Name: Chris

Review Submission Date: 2022-11-03

Review Title: Easiest to use with a family
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Review Description: This password manager is the best to use and easiest for a family. I recently switched from another well known password manager is was difficult for me to share passwords with family members. Also, this manager does a better job with populating credentials for websites. The only drawback is that it does not automatically search the vault for possible existing entries when one is not automatically located.

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Reviewer Name: Steve W

Review Submission Date: 2022-10-29

Review Title: Keeper is a winner.
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Review Description: Bottom Line Up Front: LOVE IT!We've been using Keeper for several years now and I only wish I had discovered it sooner. It's easy to use and we use it almost daily. We don't use the document storage part, just the password manager. As others have mentioned, it works across different platforms. I needed a password manager that worked on both my Amazon Fire tablet and our Mac laptop. Keeper was the only one I could find that did both.

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Reviewer Name: Jerid Fortney

Review Submission Date: 2022-10-26

Review Title: I really like it...
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Review Description: I really like it. It is a tiny bit buggy as they roll out new functionality. But I feel like it's A+ with regard to security, especially since I can actually use my hardware security key.