Introduction
Keetsa.com is an online retail platform offering eco-friendly mattresses, pillows, bedding, and other sleep products. Since its inception in 2007, Keetsa has been committed to sustainability and producing products that are good for the environment and the health of their customers. In this review, we will provide a comprehensive analysis of Keetsa's offerings, user experience, pricing, customer service, and more.
Pros and Cons
Pros:
- Keetsa offers eco-friendly products, making them an ideal choice for environmentally conscious customers.
- Their products are made of high-quality materials, ensuring longevity and durability.
- Keetsa offers affordable pricing options while not compromising on quality.
- The website is easy to navigate, and the customer service team is highly responsive.
Cons:
- Keetsa's product selection is limited compared to other online mattress brands.
- Shipping times may take longer than average, based on the location of the customer.
User Experience
Keetsa's website is user-friendly, with an intuitive interface that makes navigation simple. The product descriptions and images provide detailed information, ensuring customers make informed decisions when purchasing. The website also offers helpful articles and resources to help customers understand and compare different products. The customer service team is highly knowledgeable and responsive, providing assistance with any inquiries or concerns customers may have.
Pricing and Value for Money
Keetsa offers a range of products at affordable prices compared to other eco-friendly mattress brands in the market. The company's pricing structure is relatively accessible, making them a viable option for customers who want to purchase eco-friendly products without breaking the bank. The mattresses range in price based on their materials, size, and level of comfort, with prices starting at $490.
Alternatives
Other online mattress brands that offer eco-friendly products include Avocado Green, Brentwood Home, and PlushBeds. Each of these brands offers a wide range of eco-friendly products, with unique features that cater to various customer preferences.
Customer Service
Keetsa's customer service team is highly responsive and knowledgeable, ensuring customers receive prompt assistance with any inquiry or concern they may have. The team is available 24/7 via phone and email, and the website's live chat feature also provides instant support.
Product Quality and Selection
Keetsa's products are made of high-quality materials, ensuring longevity and durability. The mattresses are constructed using a combination of CertiPUR-US® certified foam, recycled steel coils, and other natural and eco-friendly materials. The company's limited product selection includes memory foam, hybrid, and coil mattresses, pillows, bedding, and bed frames.
Website Usability
Keetsa's website is easy to navigate, with a user-friendly interface that makes it easy for customers to make informed decisions. The website features detailed product descriptions, customer reviews, and comparison tools to help customers compare different products and find the best fit for them.
Returns and Exchanges
Keetsa offers a 90-day trial period for their mattresses, allowing customers to try out the product before committing to purchasing it. If customers are unhappy with the product's quality, Keetsa offers a hassle-free return process with a full refund of the purchase price.
Promotions and Discounts
Keetsa offers a range of promotions and discounts throughout the year, including holiday sales, Black Friday deals, and clearance events. Customers can also avail themselves of a 5% discount by signing up for the company's newsletter.
Reputation
Keetsa has a strong reputation for offering eco-friendly products that are made of high-quality materials. The company has received positive reviews from customers, with many praising the affordability and durability of their products.
Payment Options
Keetsa offers multiple payment options, including all major credit cards, PayPal, and Affirm financing.
Loyalty Programs
Keetsa currently does not offer a loyalty program for its customers.
Customer Reviews
Customer reviews of Keetsa's products are overwhelmingly positive, with many customers commending the product's durability and affordability. The website features detailed customer reviews, allowing potential customers to get an idea of the overall customer satisfaction level.
Community Involvement
Keetsa is involved in several community initiatives, including collaborating with TreePeople, a non-profit organization dedicated to planting trees in urban environments.
Shipping and Costs
Keetsa offers free shipping within the continental United States, with shipping costs varying for Hawaii and Alaska. Shipping times may take longer than average, based on the location of the customer. Customers can also avail themselves of white glove delivery services for an additional fee.
In conclusion, Keetsa offers eco-friendly products at affordable prices, with a strong commitment to sustainability and quality. Their products are made of high-quality materials, ensuring longevity and durability. While their selection of products is relatively limited compared to other online mattress brands, their customer service team is highly responsive and knowledgeable, providing customers with prompt assistance. Overall, Keetsa is a great option for customers looking for eco-friendly products without compromising on quality or breaking the bank.
