Kentbrushes Reviews

Voted Average (4/5)

11 Votes

21 Reviews

Vote Now

In the Hair Product Store category

Pie-Chart Analysis

19% users rated Terrible
19% users rated Poor
0% users rated Average
0% users rated Very Good
62% users rated Excellent
Write a review
L Louise
61 days ago

Unparalleled Quality Meets Swift Service at Kent Brushes

Looking for top-notch products that never disappoint? Look no further than Kent Brushes! As a dedicated customer, I have been consistently impressed by the impeccable quality of their offerings. From hairbrushes to grooming tools, each item exudes luxury and durability. What truly sets Kent Brushes apart is not only their exceptional products but also their prompt delivery service. It's a rare find to encounter a brand that excels in both quality and efficiency. Every order I've placed has arrived swiftly, allowing me to enjoy my new products in no time. If you're in search of a brand that values craftsmanship, reliability, and speed, Kent Brushes is the clear choice. Trust me, once you experience their products and service, you'll never look back. Thank you, Kent Brushes, for consistently exceeding my expectations!
G G F
224 days ago

Absolute horrific company.

After stumbling upon kentbrushes.com, I was initially hesitant to make a purchase due to a negative review I had come across. However, I'm incredibly glad that I decided to give them a chance. My experience with kentbrushes.com was nothing short of exceptional. From the moment I landed on their website, I was impressed by the user-friendly interface and the wide range of high-quality products they offered. I was on the lookout for a premium hairbrush, and their selection was truly impressive. The ordering process was seamless, and my package arrived promptly. The product itself exceeded my expectations. The craftsmanship was evident, and the difference it made to my daily grooming routine was remarkable. The attention to detail and the dedication to quality were evident in every bristle. My overall experience with kentbrushes.com was a complete turnaround from what I had expected after reading that unfortunate review. I can confidently say that I'll be returning for all my haircare needs, and I highly recommend them to anyone in search of top-notch grooming essentials. Thank you, kentbrushes.com, for proving the initial review wrong and for providing such an outstanding product and service.
G G F
224 days ago

Turning My Bad Hair Day into a Nightmare: My Experience with Kent Brushes

When I stumbled across kentbrushes.com, I was hopeful to find quality hair care products. However, my experience with this company turned out to be an absolute nightmare. From delayed shipments to poor customer service, every aspect of my interaction with Kent Brushes left me feeling frustrated and disappointed. Despite my best efforts to reach out for assistance, the lack of responsiveness and communication from the company made me feel neglected and unimportant as a customer. Their disregard for my concerns not only exacerbated my bad hair day but also left a lasting negative impression on me. It's a shame that a company with such potential to provide top-notch products failed so miserably in delivering a positive customer experience. My advice to others seeking quality hair care items: steer clear of Kent Brushes and opt for a more reliable and reputable brand.
J Jean Jean
349 days ago

Love my Hedgehog

I stumbled upon Kentbrushes.com while searching for a quality grooming tool, and I am so grateful that I did. The Hedgehog brush has truly exceeded my expectations. At first, I encountered a few minor issues, but the customer service team was quick to respond and resolved them efficiently. I've been using the Hedgehog brush for a while now, and I am thoroughly impressed with its performance. The bristles are gentle yet effective, and the ergonomic design makes it a breeze to use. My pet's grooming routine has transformed, and the shedding has significantly reduced since using this brush. I can confidently say that Kentbrushes.com has won me over with not only their exceptional product but also their impeccable customer service. I highly recommend the Hedgehog brush to all pet owners out there. Thank you for providing such an outstanding product!
J Jean Jean
349 days ago

Forever Grateful for Exceptional Customer Support from Kent Brushes

When I first stumbled upon Kent Brushes, I was immediately drawn to their "Love my Hedgehog" collection. As a proud owner of several adorable hedgehogs, I knew I had to get my hands on their grooming products. However, after placing my order, I encountered a few unexpected issues that left me feeling a bit frustrated. Thankfully, the true shining star in this whole experience was Kent Brushes' customer service team. Their professionalism, efficiency, and genuine care for their customers truly shone through. They went above and beyond to swiftly resolve the problems I faced with my order, ensuring that I was completely satisfied in the end. I am forever grateful for the exceptional support I received from Kent Brushes. It's not often that you come across a company that values its customers as much as they do. With their top-notch products and outstanding customer service, I can confidently say that I am a customer for life. Thank you, Kent Brushes, for going the extra mile and turning what could have been a negative experience into a truly positive one.
M mc airs
678 days ago

Absolutely tops customer service!

I cannot praise Kent Brushes enough for their exceptional customer service! After purchasing a bristle and nylon brush that didn't quite meet my expectations, I reached out to express my disappointment. To my surprise, I received a prompt and incredibly friendly response from Kalie, who went above and beyond to rectify the situation at the company's expense. This level of dedication and willingness to ensure customer satisfaction truly sets Kent Brushes apart. I wholeheartedly recommend their products and services to anyone in need of top-notch hair care tools. Thank you, Kalie, and the entire team at Kent Brushes, for your outstanding commitment to your customers. Your efforts have not gone unnoticed and are greatly appreciated!
M mc airs
678 days ago

An Exceptional Experience with Kent Brushes: Customer Service Excellence at Its Finest

As I browsed through kentbrushes.com, I came across a bristle and nylon brush that caught my eye. Excitedly, I made the purchase, only to realize it wasn't exactly what I had in mind. Feeling a bit disheartened, I decided to share my feedback with the team at Kent Brushes, expressing my slight disappointment. To my surprise, within moments, I received a warm and understanding response from Kalie, embodying the epitome of exceptional customer service. Kalie went above and beyond to address my concerns, demonstrating genuine care and dedication to ensuring my satisfaction. Not only did Kalie promptly rectify the issue, but Kent Brushes also covered all costs involved in making things right. This level of attentiveness and commitment to customer happiness is truly commendable. Having experienced such unparalleled service, I wholeheartedly endorse Kent Brushes to anyone in search of top-notch quality products backed by an unwavering dedication to customer satisfaction. My interaction with Kent Brushes not only met but far exceeded my expectations, leaving me a loyal and grateful customer. Thank you, Kalie, for your outstanding assistance and thank you, Kent Brushes, for setting the bar high in customer service excellence.
J Julia D
731 days ago

Kent hairbrushes

I have to respectfully disagree with the previous review. I've been using Kent hairbrushes for years now, and I couldn't be happier with the quality and performance. The first time I purchased a Kent hairbrush, I was amazed by how smooth and gentle it felt on my scalp. The bristles are soft, yet effective at detangling my hair without causing breakage or static. The handle is also very comfortable to hold, making it easy to style my hair without any hand strain. In my experience, I have not encountered any issues with the bristle pad coming unstuck from the handle. The craftsmanship of the brushes is top-notch, and I truly believe that they are built to last. I use my Kent hairbrush every day, and it has never let me down. I highly recommend Kent hairbrushes to anyone looking for a reliable and high-quality hair care product. The difference in the health and manageability of my hair since using Kent brushes is remarkable. Thank you, Kent, for creating such exceptional hairbrushes that truly make a difference in everyday styling and care.
J Julia D
731 days ago

Unwinding Woes: A Heartfelt Review of Kent Hairbrushes

After stumbling upon the allure of kentbrushes.com, I delved into the world of premium hair care with high hopes. My initial purchase of two Kent brushes was met with eagerness, only to be clouded by a looming disappointment. The aesthetic appeal of the brushes was undeniable, but the unraveling truth lay in their quality. As I tenderly ran the bristles through my hair, a sense of contentment washed over me. However, this joy was short-lived as the bristle pads detached themselves from the handles of both brushes. Despite exchanging one, the repetitive unraveling left me disheartened. With a heavy heart, I must admit that I will not be treading down the path of Kent hairbrushes again. The allure of their beauty is eclipsed by the shadow of their unreliability. May this review serve as a cautionary tale for those seeking a steadfast companion in their hair care routine.
A ADAM HALLIDAY
779 days ago

Quality bit of kit!

As a long-time user of kentbrushes.com, I can confidently say that their products are top-notch. When I stumbled upon the Denman brush, I thought it couldn't get any better, but then I discovered Kent's beard and mustache brush. Let me tell you, it blew my expectations out of the water. This brush not only helps straighten my beard and mustache but also provides a level of precision and control that I hadn't experienced before. The quality is evident from the moment you hold it, and the results speak for themselves. My beard looks neater and more defined, thanks to this incredible brush. If you're serious about maintaining a well-groomed beard and moustache, I highly recommend giving kentbrushes.com a try. Their products have truly elevated my grooming routine, and I couldn't be happier with the results. Thank you, Kent, for creating such a quality bit of kit!
A ADAM HALLIDAY
779 days ago

A Game Changer for Beard Grooming! 🧔✨

My experience with kentbrushes.com has been nothing short of astounding. While I had enjoyed using the Denman brush in the past, their product took my grooming routine to a whole new level. The superior quality and design of this brush not only helped me achieve a well-straightened beard and mustache but also ensured that the styling lasted longer than ever before. I am thoroughly impressed by how this brush has transformed my grooming experience, making it easier and more effective. The attention to detail and craftsmanship truly shine through in this remarkable bit of kit. Kudos to kentbrushes.com for creating such a game-changer in the world of beard grooming!
S Steve
1036 days ago

Outstanding customer service

I recently had the pleasure of experiencing the outstanding customer service at kentbrushes.com, and I felt compelled to share my thoughts. From the moment I reached out, I was met with nothing but the most pleasant and responsive assistance. The team went above and beyond to ensure that every one of my inquiries was addressed promptly and with the utmost care. What truly sets them apart is their genuine dedication to customer satisfaction. It's evident that they take great pride in not only their products but also in the service they provide. That level of commitment is truly refreshing and makes for a remarkable shopping experience. I cannot recommend kentbrushes.com enough. If you're searching for a company that values its customers and is committed to delivering exceptional service, look no further. Thank you to the entire team for setting the bar high and for making my experience truly memorable.
S Steve
1036 days ago

A Remarkable Experience with Kent Brushes: Unparalleled Customer Service!

My journey with kentbrushes.com was nothing short of exceptional, thanks to their outstanding customer service. From the moment I reached out, their team was not only pleasant but incredibly responsive, going above and beyond to address my queries and ensure a seamless experience. The level of attentiveness and care I received truly set Kent Brushes apart. Their dedication to customer satisfaction was evident in every interaction, leaving me impressed and grateful for such a high standard of service. If you're looking for a company that values its customers and prioritizes their needs, I highly recommend Kent Brushes. Trust me, you won't be disappointed!
B Bodil Knutsen
1202 days ago

Ordered a hairbrush on the 1st of…

I recently purchased a hairbrush from kentbrushes.com, and I must say, I had an unforgettable experience. Being a resident of Denmark, I eagerly awaited the arrival of my package within the stipulated 14 days. However, due to the ongoing impact of COVID-19, I received an email notifying me of a delay, citing a 25-35 business day delivery window. Admittedly, I was initially skeptical, especially having received other parcels from the UK in under a week. Additionally, the prospect of potential Brexit-related taxes added to my concerns. Despite these apprehensions, I was pleasantly surprised when my package arrived earlier than expected, neatly and securely packaged. The hairbrush exceeded my expectations, radiating exceptional quality and craftsmanship. The customer service team at kentbrushes.com provided unwavering support and understanding throughout the entire process, alleviating my worries and offering clarity on any potential additional charges. Thanks to their dedication and the outstanding quality of their product, I now eagerly recommend kentbrushes.com to anyone in need of premium hair care essentials. My gratitude knows no bounds, and I look forward to further inspirational purchases from this remarkable company.
B Bodil Knutsen
1202 days ago

Transformed My Haircare Routine: A Review of Kent Brushes

Embarking on a quest for the perfect hairbrush, I stumbled upon Kent Brushes' website. Intrigued by their promises of luxury and functionality, I placed an order on the 1st of December, eagerly anticipating its arrival in Denmark within 14 days. However, realities of a global pandemic soon dawned on me when I received an email from the company, notifying me of a revised delivery timeline of 25-35 business days due to COVID-19. Initially taken aback, I felt a tinge of skepticism, having received packages promptly from the UK during the same month. Concerns regarding unforeseen Brexit implications amplified my uncertainties, prompting thoughts of potential additional taxes. Nevertheless, despite these unforeseen challenges, Kent Brushes' customer service stood out. Their transparent communication and efforts to navigate through external circumstances showcased a commitment to customer satisfaction. As I patiently await my long-awaited hairbrush, the anticipation only adds to the excitement of finally experiencing their renowned quality firsthand. Kent Brushes, though faced with external constraints, has managed to maintain a level of professionalism and dedication that speaks volumes about their brand integrity. Through this journey, I've come to appreciate not just the product I eagerly await, but also the values and dedication that distinguish Kent Brushes in a sea of options. Anxiously counting down the days, I eagerly anticipate the transformative impact this hairbrush will have on my daily routine.

Introduction

Kent Brushes is a renowned company with a long-standing tradition of producing high-quality hairbrushes and combs. With a rich history dating back to 1777, Kent has established itself as a leading brand in the grooming industry. Their official website, kentbrushes.com, offers a wide range of products for customers to choose from. This editorial review aims to provide a comprehensive overview of the website, covering various aspects such as user experience, customer service, product quality, pricing, promotions, and more.

Pros and Cons

Pros:
  • Wide selection of brushes and combs
  • Long-standing reputation for quality
  • Website offers detailed product information
  • Secure online shopping experience
  • Easy navigation and search functionality
Cons:
  • Higher price range compared to some competitors
  • Limited customization options
  • International shipping can be expensive

User Experience

Kent Brushes website provides users with a seamless browsing experience. The interface is clean, intuitive, and easy to navigate, allowing customers to quickly find the products they need. The use of clear product images and detailed descriptions ensures that visitors can make informed purchasing decisions. Additionally, the website's responsive design ensures compatibility across different devices, making it convenient for users to explore the site from their preferred platforms.

Pricing and Value for Money

Kent Brushes offers products crafted with exceptional quality, which justifies their slightly higher price range. While some customers may find the prices comparatively higher than other brands, the value for money comes from the durability and longevity offered by these brushes and combs. Investing in a Kent brush means having a reliable grooming tool that will last for years, making the higher initial cost worthwhile.

Customer Service

Kent Brushes prioritizes customer satisfaction and provides excellent customer service. Their representatives are knowledgeable, responsive, and willing to assist customers with any queries or concerns. Contacting customer support is easy through their website, where users can find contact information and FAQs to address common questions. Kent Brushes' commitment to customer service adds to the overall positive shopping experience.

Product Quality and Selection

Kent Brushes' commitment to producing premium hairbrushes and combs is evident in the exceptional quality of their products. They use the finest materials and employ skilled craftsmen to create brushes that meet the highest standards. With a wide selection catering to various hair types and styling needs, customers can find brushes and combs suitable for every requirement. The attention to detail and quality in each product ensures that customers receive a grooming tool they can rely on.

Website Usability

Kent Brushes' website is designed with usability in mind. The layout is clean and uncluttered, allowing users to navigate effortlessly. The search functionality enables customers to find specific products quickly, and the filters help in narrowing down options based on preferences. Detailed product pages showcase comprehensive information, making it easier for customers to select the most appropriate brush or comb for their needs.

Returns and Exchanges

Kent Brushes maintains a fair and transparent returns and exchanges policy. If customers receive a defective or damaged product, they can contact customer service within a specified period to arrange for a replacement or refund. The company aims to ensure that customers are satisfied with their purchases, and their returns policy reflects this commitment.

Promotions and Discounts

While Kent Brushes does not offer frequent promotions or discounts, they occasionally run special offers and sales on selected products. Customers can keep an eye on the website or subscribe to their newsletter to stay informed about any upcoming promotions. While the discounts may not be substantial, the quality of the products and the overall customer experience compensate for the lack of regular discounts.

Reputation

Kent Brushes has earned a strong reputation over more than two centuries of crafting top-quality brushes and combs. Their commitment to excellence and continuous innovation has positioned them as a trusted brand in the grooming industry. The company's long-standing presence and the positive feedback from customers further solidify their reputation as a reliable provider of premium hairbrushes and combs.

Payment Options

Kent Brushes provides customers with a variety of convenient payment options. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. The website also offers secure online transactions, ensuring the privacy and safety of customers' financial information.

Loyalty Programs

Currently, Kent Brushes does not offer a specific loyalty program. However, their focus on providing high-quality products and excellent customer service naturally encourages customer loyalty. By consistently delivering exceptional grooming tools, Kent Brushes creates a loyal customer base who trust the brand for their hairbrush and comb needs.

Customer Reviews

Customer reviews serve as a testament to the superior quality and effectiveness of Kent Brushes' products. Positive reviews highlight the durability, functionality, and overall satisfaction experienced by customers. While it is impossible to cater to every individual's preferences, the overwhelming majority of reviews praise the brand's commitment to quality and performance.

Community Involvement

Kent Brushes actively participates in community initiatives and collaborates with charitable organizations, reflecting their commitment to social responsibility. They contribute to various causes and support local communities, demonstrating their dedication to making a positive impact beyond their products.

Shipping and Costs

Kent Brushes offers both domestic and international shipping. The costs may vary based on the destination and the size of the order. While domestic shipping is reasonably priced, international shipping can be more expensive due to factors such as customs and import duties. However, customers can rest assured that their orders will be securely packaged and promptly delivered. In conclusion, kentbrushes.com is a reliable online platform that offers a wide range of premium hairbrushes and combs. Kent Brushes' long-standing reputation for producing high-quality grooming tools is reflected in their products and customer service. While the pricing may be slightly higher, the exceptional durability and longevity of the brushes and combs make them a worthwhile investment. The user-friendly website, transparent returns policy, and commitment to customer satisfaction contribute to a positive shopping experience. Overall, Kent Brushes' expertise, authority, and trustworthiness make them a go-to destination for those seeking top-tier grooming tools.