Introduction
Khadi Natural is an online retailer of natural beauty and wellness products based in India. The brand focuses on providing top-quality organic and herbal products to its customers. With a wide range of skincare, haircare, and body care products, Khadi Natural claims to promote holistic health and wellness.
Pros
- Offers a variety of natural and organic products - Competitive pricing - Good customer service - Fast shipping - Safe and secure payment options
Cons
- Limited availability outside India - Some products have mixed reviews - Promotion and discounts are not very frequent
User Experience
The website is user-friendly and easy to navigate. Product categories are well-organized, making it easy to find what you're looking for. The website loads quickly, making the shopping experience seamless. The product descriptions and images provide detailed information about the product, making it easier to make an informed buying decision.
Pricing and Value for Money
Khadi Natural products are competitively priced, making it affordable for all customers. The brand offers discounts on certain products from time to time, providing customers added value for money.
Alternatives
Some popular alternatives to Khadi Natural include WOW Skin Science, Himalaya, Biotique, and Mamaearth.
Customer Service
Khadi Natural has excellent customer service, with prompt responses to queries and complaints. The brand is available via email, phone, or social media, making it easy for customers to get in touch.
Product Quality and Selection
Khadi Natural products are of high quality, with ingredients sourced from natural and organic sources. The brand has a wide selection of skincare, haircare, and body care products to choose from.
Website Usability
The website is easy to navigate, with a clean and user-friendly interface. The website is mobile-responsive, making it easier to shop on your mobile device. The website has a search bar, making it even more convenient to find the product you're looking for.
Returns and Exchanges
Khadi Natural has a comprehensive returns and exchange policy, allowing customers to return or exchange products if they are not satisfied with the product. Customers can initiate a return or exchange by contacting customer service or filling out an online form.
Promotions and Discounts
Khadi Natural offers promotions and discounts on certain products from time to time. Customers can also receive discounts by signing up for the brand's newsletter.
Reputation
Khadi Natural has a positive reputation as a natural and organic beauty brand. The brand has a growing customer base due to its commitment to providing high-quality products at affordable prices.
Payment Options
Khadi Natural offers safe and secure payment options, including credit/debit card, net banking, and cash on delivery.
Loyalty Programs
Khadi Natural does not currently have a loyalty program.
Customer Reviews
Khadi Natural has an average rating of 4.2 out of 5 on Trustpilot, with customers praising the brand's natural and organic ingredients and affordable pricing.
Community Involvement
Khadi Natural actively supports social and environmental causes. The brand's products are handmade by artisans, creating employment opportunities in rural communities.
Shipping and Costs
Khadi Natural ships within India and internationally. The brand offers free shipping on orders above a certain amount within India. International shipping rates vary depending on the destination.