Rate Kids-room
Rate Kids-room
Pie-Chart Analysis
8% users rated Poor
43% users rated Average
32% users rated Very Good
5% users rated Excellent
Great service
My review for kids-room.com Although there was a fault with the product (not the kidsroom fault) and I had to return and have a new one sent out. Melanie went our of her way to help me as much as she could. Amazing service and great communicationExceeded Expectations: A Parent’s Paradise
As a parent constantly on the lookout for quality products for my little ones, my experience with kids-room.com has been nothing short of exceptional. From the moment I placed my order, I was impressed by the seamless process and the efficiency of their delivery. What sets them apart is not only the high-quality products they offer but also the constant updates they provide at every step of the way. Shopping for kids can often be overwhelming, but kids-room.com transformed this experience into a true parental paradise. The short delivery time meant that my children could enjoy their new items in no time, bringing smiles and joy to our household. Thank you, kids-room.com, for exceeding my expectations and making shopping for my little ones a breeze. I highly recommend them to all parents out there looking for a stress-free and reliable shopping experience for their kids!Outstanding communication throughout…
My review for kids-room.com Outstanding communication throughout shipment. Excellent availability of items - officially my go-to for our for all our crib/car seat items, etc. thank you for the high quality product (Britax Römer car seat and base)!Exceeding Expectations: A Seamless Experience
From the moment I placed an order on kids-room.com for my brother's kid, I had high hopes. And I am thrilled to share that my expectations were not only met but exceeded. The delivery was not only prompt but arrived right on time for the special occasion. The attention to detail in ensuring that the order was correct was impeccable - not a single mistake in sight. This level of service and precision truly sets kids-room.com apart from the rest. I am beyond pleased with my experience, and I wholeheartedly recommend them to anyone looking for a reliable and seamless shopping experience for the little ones in their life.Fast answer from customer service
My review for kids-room.com Fast answer from customer service Easy tracking Surprised though that I had to pay again for delivery to my home while I paid a home delivery upon orderingImpressively Sturdy and Well-Made Ride-On Suitcase Delivered Promptly
I can't help but express my utmost satisfaction with the impeccable service from kids-room.com. Considering the challenges I've recently faced with international purchases, the timely arrival of my package was an absolute relief. The ride-on suitcase not only reached me as scheduled but also proved to be remarkably sturdy and well-crafted, surpassing my expectations. The quality of the suitcase is truly commendable, especially given its dual functionality as a ride-on for kids. This aspect was paramount for me, and I'm delighted to affirm that it has exceeded my stringent standards. Thank you, kids-room.com, for not only meeting but exceeding my expectations. I wholeheartedly recommend this product and the exceptional service to all parents seeking both durability and efficiency in their purchases.Product price was great
My review for kids-room.com Product price was great. But shipping a little expensive and came in additional packaging, with box almost triple in size of original box. Anyway giving 5 stars as it was still chip for a brand new product.Shipping
My review for kids-room.com ShippingI paid for door to door delivery but then received an email saying parcel could not be delivered to home address on first attempt and would be sent to nearest postal branch. So I went to postal branch but they did not receive the parcel and said it could not be delivered to our home address due to oversize. So I had to drive all the way to the airport to pick it up myself. I ordered a similar product a couple of years ago and delivery to my home address was no problem. So I am quite disappointed having paid over 70 Euros for shipping and then had to pay extra in gas/ time to pick it up myself at the airportExceptional Service Beyond Expectations at kids-room.com
From start to finish, my journey with kids-room.com was nothing short of extraordinary. While the overall experience was positive, it was the exceptional service that truly stood out. Despite a minor delay at customs due to unclear labeling on the package, the team at kids-room.com went above and beyond to resolve the issue promptly. Their swift response and dedication to ensuring customer satisfaction were unparalleled. I was impressed by their attention to detail and willingness to make things right. This level of care and efficiency is rare to find in today's fast-paced world of online shopping. I would highly recommend kids-room.com to anyone looking for a seamless shopping experience and outstanding customer service. Thank you for going the extra mile and turning a potential hiccup into a shining example of exceptional service.Exceeding Expectations: A Seamless Car Seat Purchase Experience at Kids-Room.com
After scouring the internet for the perfect car seat, I stumbled upon Kids-Room.com. Skeptical about ordering a Britax Römer Kindersitz Kidfix i-Size in Golden Cognac for international delivery, I was pleasantly surprised by the outstanding service and stellar communication from their team. From the seamless ordering process to the timely delivery, every step was executed with precision and care. The team at Kids-Room.com not only met but exceeded my expectations in every way possible. Their attention to detail and genuine dedication to customer satisfaction shone through in every interaction. The Golden Cognac car seat arrived in perfect condition, surpassing the high standards I had set. I am immensely grateful for the exceptional service provided by Kids-Room.com. My heartfelt thanks go out to the team for their unwavering commitment to excellence. If you're looking for a reliable online store for all your children's needs, look no further than Kids-Room.com – they will not disappoint.Being from Gibraltar it is almost…
My review for kids-room.com Being from Gibraltar it is almost impossible to get anything shipped here. kidsroom were able to ship abroad quickly and at a reasonable cost. Highly recommend !Fast shipping and very smooth checkout…
My review for kids-room.com Fast shipping and very smooth checkout process. Could not have asked for anything more. I was looking for a specific child seat that was just not available in Japan (Amazon carried it, but it was not in stock). kidsroom.de had it in stock, delivered it in under a week, and the price was actually lower than what was posted on Amazon, so it was a very pleasant experience.Great experience
My review for kids-room.com This is the first time I order from Kidsroom and my first online shopping at a German website. The customer support team provided prompt replies to my queries and concerns. The delivery time to Singapore is a bit long with standard DHL but worth the wait. Overall a great experience shopping at Kidsroom. I will shop again at Kidsroom and recommend to my friends.Good products, cheap, great service
My review for kids-room.com I have bought many baby items (food maker, bottles, cycles) and the quality was excellent. Service is prompt and helpful. Prices are much lower than other sites. Shipping to Laos takes some time, though this is due to the national post and with advance planning/order, it is fine. Highly recommended!Disappointed with the condition of product upon arrival.
My review for kids-room.com I recently ordered CHICCO Baby Hug 4 in 1 and was disappointed with the condition in which it arrived. The packaging was in shambles - the box was torn and the bag was ripped open, as if someone had already opened it before or during it was shipped. The product itself had scratch marks and broken parts. It was obvious that the product had been mishandled during shipping or possibly even before that. I was expecting a brand new, undamaged product, but what I received was a bit far from it.No Results Found
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{{{reviewBody}}}Editorial Review: Kids-Room.com
Introduction
Kids-Room.com is an online store specializing in children's furniture, decor, and accessories. With a wide range of products that cater to different age groups and preferences, this website aims to provide parents with a convenient and reliable platform for all their kids' room needs.
Pros and Cons
- Pros:
- Extensive selection of high-quality products
- Competitive prices
- User-friendly website with easy navigation
- Solid reputation and positive customer reviews
- Multiple payment options for convenience
- Cons:
- Limited community involvement
- Shipping costs can be high for some regions
User Experience
With its intuitive website design, Kids-Room.com offers a seamless user experience. The layout is clean and well-organized, making it easy for visitors to navigate and find the products they need. The search functionality is robust, allowing users to quickly filter and sort through the extensive product inventory.
Pricing and Value for Money
Kids-Room.com offers competitive prices for their range of children's furniture and accessories. Despite the quality of their products, the prices remain affordable, providing excellent value for money. Regular promotions and discounts further enhance the affordability and make it an attractive option for budget-conscious parents.
Customer Service
Customer service is a priority at Kids-Room.com. They strive to provide prompt and helpful assistance to customers through various channels, including email, phone, and live chat. Their knowledgeable and friendly support team ensures that all customer queries and concerns are addressed promptly, resulting in a positive overall experience.
Product Quality and Selection
Kids-Room.com offers a wide selection of high-quality products that meet safety standards and durability requirements. From cribs and beds to bedding sets and room decor, their inventory is curated with a focus on providing customers with reliable and long-lasting options. The website's product descriptions provide detailed information, helping customers make informed decisions.
Website Usability
The website's usability is one of its strengths. Kids-Room.com features a clean and visually appealing design that enhances the browsing experience. The categories and filters enable users to narrow down their search effortlessly. The checkout process is straightforward, allowing for a hassle-free purchase experience.
Returns and Exchanges
Kids-Room.com has a fair and transparent returns and exchanges policy. Customers can return or exchange products within a specified period if they are not satisfied or if there are any issues with the items received. However, it's important to note that customers may be responsible for return shipping costs in certain cases.
Promotions and Discounts
Kids-Room.com frequently offers promotions and discounts to provide additional value to customers. These can range from percentage-based discounts to free shipping offers. Keeping an eye on their website and subscribing to their newsletter ensures that customers are informed about the latest promotions and can take advantage of the best deals.
Reputation
Kids-Room.com has established a solid reputation within the industry and among its customer base. With their focus on quality products, competitive pricing, and excellent customer service, they have garnered positive reviews and testimonials from satisfied parents. This reputation has contributed to their growth and is a clear indication of their commitment to customer satisfaction.
Payment Options
Kids-Room.com offers multiple payment options to accommodate various preferences. Customers can choose from credit/debit card payments, PayPal, bank transfers, and other secure online payment methods. The availability of diverse payment options enhances convenience and flexibility for customers.
Loyalty Programs
Currently, Kids-Room.com does not have a loyalty program in place. However, they occasionally offer exclusive deals and discounts to their loyal customers as a show of appreciation. Being subscribed to their newsletter ensures that customers stay updated on these special offers.
Customer Reviews
Customer reviews play a crucial role in Kids-Room.com's overall reputation. They encourage customers to leave feedback and reviews on their website, providing valuable insights to potential buyers. The majority of reviews reflect a positive experience, highlighting the product quality, fast shipping, and excellent customer service.
Community Involvement
While Kids-Room.com does not have extensive community involvement, they support various charity initiatives and donations. They occasionally participate in events aimed at raising awareness about children's welfare and contribute to organizations dedicated to improving the lives of underprivileged kids.
Shipping and Costs
Kids-Room.com offers international shipping, ensuring that customers worldwide can access their products. However, shipping costs vary depending on the destination and the dimensions/weight of the items purchased. While shipping costs may be higher for certain regions, the website provides transparent information about these costs during the checkout process.
In conclusion, Kids-Room.com stands out as a reliable and convenient online store for all children's room needs. With their extensive selection of high-quality products, competitive pricing, user-friendly website, and commitment to customer satisfaction, they have earned a solid reputation within the industry. While their community involvement could be expanded, the overall experience, along with their focus on quality and customer service, makes Kids-Room.com an excellent choice for parents looking to create the perfect space for their children.