Kiwico Reviews

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104 Reviews

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An Exemplary Customer Service Experience: KiwiCo Sets the Standard

After years of subscribing to KiwiCo's delightful crates, I can confidently say that their customer service is second to none. I encountered a missing part in one of the crates, and with a swift email, a replacement was on its way without any hassle. KiwiCo's proactive approach in addressing issues promptly left me impressed and satisfied. Furthermore, when a billing discrepancy surfaced months later, their team rectified the error efficiently, showcasing their commitment to customer satisfaction. Even when faced with duplicate crates, a quick message to their friendly customer service team resulted in seamless credit adjustments. KiwiCo's responsiveness and willingness to go above and beyond to resolve any concerns not only solidified my loyalty but also reinforced my trust in their brand. Their dedication to ensuring a positive customer experience has undoubtedly earned my continued subscription, making me a happy and loyal customer for years to come.

Unveiling Joy: A Heartfelt Tribute to Kiwico’s Engaging Boxes

I am thrilled to share my utmost appreciation for Kiwico.com and their superb boxes. From the moment we started our subscription, every delivery has been a source of excitement and learning for my two children. The thoughtfulness put into each box's contents, tailored to their age, is truly commendable. Over the past three years, these boxes have become a staple in our home. They are not just well-made products but also hold a wealth of opportunities for self-guided exploration and growth. Watching my children immerse themselves in these projects, building, creating, and discovering, fills my heart with joy. The skills they acquire and the intrinsic motivation they develop through these activities are priceless. As my children grow, I know they will soon outgrow these boxes, but the memories and bonding moments we have shared thanks to Kiwico will always remain treasured. I cannot express enough gratitude to the entire team for their dedication to quality and customer satisfaction. Kiwico has not just provided entertainment but has fostered a deeper connection between me and my step-children. To any parent or soon-to-be parent, I wholeheartedly recommend Kiwico. These boxes not only make fantastic gifts but also serve as a gateway to shared experiences and meaningful interactions with your little ones. Thank you, Kiwico, for being a shining beacon of creativity and education in a world filled with mediocrity.

A Heartfelt Discovery: A KiwiCo Review

Imagine the excitement of a child eagerly awaiting their monthly crate from KiwiCo, only to be met with disappointment when the packages never arrive. This was my experience, and it's one that I wouldn't wish upon anyone. My sister had gifted my son a subscription to KiwiCo, hoping to spark his creativity and curiosity. However, despite receiving emails notifying us of the shipment, the crates never made it to our door – not once, but twice. The anticipation turned into frustration and the joy of discovery was replaced with a sense of letdown. It's heartbreaking to see a child's excitement dwindle as they start to lose hope of ever receiving their special package. The lack of delivery not only dashed our expectations but also left us feeling deceived and disillusioned. For those residing outside the US, be cautious before purchasing from KiwiCo. The promise of discovery and learning shouldn't be marred by logistical challenges that prevent the products from reaching their destination. As much as we wanted to love KiwiCo, the reality of undelivered crates overshadowed any potential enjoyment. In conclusion, my advice would be to tread carefully when considering KiwiCo if you're outside the US. While the concept and products may be appealing, the uncertainty of whether your package will ever arrive can taint the entire experience. As we continue our search for a reliable and trustworthy subscription service, the disappointment from this unfulfilled promise serves as a reminder to always research thoroughly before making a purchase.

STEM-tacular Experience: Unveiling The Truth

Let me assure you that my experience with Kiwico.com was anything but what the title suggests. Contrary to the "Fals advertisement" review, I delved into an exceptional journey where creativity and learning intersected seamlessly. Upon purchasing the engineering & designer kit for my 5th grader, I was pleasantly surprised by the depth of educational value it offered. The activities were not just run-of-the-mill arts & crafts, but thoughtfully curated projects that sparked my child's interest in STEM subjects. The hands-on experience facilitated a profound understanding of design concepts and problem-solving skills that go well beyond what traditional classroom learning could offer. Despite the aforementioned review, my interaction with the customer service team was a testament to Kiwico.com's commitment to excellence. The knowledgeable and courteous representative patiently addressed my inquiries, reinforcing the company's dedication to fostering a positive customer experience. In essence, my journey with Kiwico.com has debunked any misconceptions about their offerings. It's not just "another company," but a trailblazer in revolutionizing the approach to STEM education for children. I am genuinely grateful for the enriching experience and eagerly look forward to exploring more kits that Kiwico.com has to offer.

An Authentic Learning Experience Beyond Expectations

When I came across KiwiCo, I was skeptical due to past experiences with misleading advertisements. However, I decided to give it a try and ordered the engineering and designer kit for my 5th grader. To my surprise, what we received far exceeded my expectations. The activities were not only educational but also engaging, encouraging my child to think creatively and critically. Upon reaching out to customer service with some concerns, I encountered an agent named Victor, who went above and beyond to ensure that our issues were addressed. His patience and understanding turned my initial frustration into appreciation for the company's commitment to customer satisfaction. I can confidently say that KiwiCo is not just another company trying to take advantage of parents under the guise of STEM. They genuinely strive to provide children with an authentic learning experience that goes beyond mere arts and crafts. I would highly recommend KiwiCo to parents looking to nurture their child's creativity and problem-solving skills. Thank you, KiwiCo, for exceeding my expectations and providing a truly exceptional experience.

Impressive Mind-Boosting Activities for Kids with KiwiCo

As a passionate advocate for children's educational toys, I have to express my deep appreciation for KiwiCo. Their enriching and engaging activities have transformed the learning experiences of countless children, including my own. The creativity and innovation infused into each box is simply unparalleled. The variety of options available caters to the unique interests and developmental stages of children. From mind-boosting science projects to artful creations, KiwiCo offers a diverse range of activities that captivate young minds and encourage exploration. Moreover, the convenience of having these thoughtfully curated activities delivered right to your doorstep is a godsend for busy parents. The quality of the materials and clear, step-by-step instructions make the entire experience enjoyable and stress-free. I understand that every company has its policies, and while I empathize with the frustration expressed by some, I've personally never encountered an issue with returns. However, I do hope that KiwiCo considers enhancing their gift return process to better accommodate the needs of their valued customers. In conclusion, I wholeheartedly recommend KiwiCo to parents and guardians looking to foster a love for learning and creativity in their children. The joy and excitement on my child's face when a KiwiCo box arrives is truly priceless. Thank you, KiwiCo, for your dedication to inspiring the next generation.

Exemplary Customer Service Beyond Expectations

My experience with kiwico.com was nothing short of exceptional. Recently, my 91-year-old mom purchased a kit for her great-grandson, and due to uncertainty about delivery timing, we had it sent to her senior living apartment. Unfortunately, the package was returned because it bore her grandson's name. In this moment of concern, the customer service team at Kiwico showed unparalleled responsiveness and empathy. Their immediate and understanding response reassured us, and they promptly reshipped the package to the great-grandson's home, considering the changed circumstances after Christmas. Such dedication to customer satisfaction is truly commendable and sets Kiwico apart. I am genuinely grateful for their outstanding service and commitment to ensuring a positive customer experience.

Unmatched Care and Attention: A Heartfelt Experience with Kiwico

When my 91-year-old mother ordered a Kiwico kit for her great-grandson, we faced a slight hiccup with the delivery. Opting to send it to her senior living apartment, the package was returned due to a small error in the recipient's name. Feeling anxious about the timing amidst the holiday rush, we reached out to Kiwico's customer service for assistance. To our delight, their team's response was nothing short of incredible. They not only acknowledged our concern promptly but also showed genuine understanding and empathy. In no time, a new package was on its way, this time heading directly to the great-grandson's home for a joyous post-Christmas surprise. Kiwico's excellent service not only resolved our issue efficiently but also left us deeply impressed by their care and dedication to customer satisfaction. Thank you, Kiwico, for going above and beyond to make this experience memorable and stress-free for our family.

Discovering KiwiCo: A Blessing for Our Little Learner

As a parent, finding engaging and educational activities for my 3-year-old daughter has been a priority. That's why discovering KiwiCo has been such a blessing for our family. The way their products have captured my daughter's imagination and helped her learn and grow is truly remarkable. From the darling books about Kellan, Ella, and Peter to the Super Insect book and the felt stars, turtles, and fish, every crate has brought so much joy and learning into our home. Watching my daughter's eyes light up as she explores each crate has been priceless. What truly stands out to me is the thoughtful curation of each crate and how it caters to different age groups, ensuring that the activities are not only fun but also developmentally appropriate. It's a relief to know that as she grows, there are more crates to explore, making KiwiCo a long-term investment in her education and creativity. I can confidently say that we plan to buy all the crates as she ages because the quality and impact of these crates have been phenomenal. Thank you, KiwiCo, for creating such a wonderful learning experience for our little one.

Unforgettable Family Fun and Unbeatable Support

Our family's experience with KiwiCo has been nothing short of amazing. The builds are not only educational but also incredibly entertaining. Every delivery is a delightful surprise that never fails to captivate our kids' imaginations. However, what truly sets KiwiCo apart is their exceptional customer service. During one shipment, a precious item broke in transit. We reached out to KiwiCo, and without hesitation, they promptly responded and went above and beyond to make it right. Their swift action and genuine care ensured that my daughter didn't miss out on the joy of building. It's this kind of dedication that has earned our trust and loyalty. KiwiCo's impressive products and unwavering commitment to customer satisfaction have made us lifelong fans. Thank you, KiwiCo, for creating unforgettable memories and for being a company that genuinely cares about its customers.

Exemplary Service Beyond Expectations

My experience with KiwiCo has truly been exceptional. Not only do their crates provide endless entertainment for my kids, but their customer service is unparalleled. During one delivery, an item arrived damaged. Without hesitation, KiwiCo swiftly reached out, offering a replacement to ensure my daughter could proceed with her project seamlessly. Their quick response and dedication to customer satisfaction truly set them apart. I couldn't be more impressed with their service. Thank you, KiwiCo, for going above and beyond!

Exceptional Customer Service! Problem Resolved Effortlessly

I cannot thank kiwico.com enough for their outstanding customer service. When I received a duplicate crate, I was initially concerned about the hassle of resolving the issue. However, the team at kiwico.com took charge and effortlessly resolved the problem without requiring any further action from my end. Their prompt and efficient handling of the situation truly impressed me. I am thoroughly satisfied with the way they value their customers and their commitment to ensuring a seamless experience. Thank you, kiwico.com, for going above and beyond to make things right!

Unforgettable Family Bonding with KiwiCo’s STEM Crates

When I stumbled upon KiwiCo, I was searching for an interactive and educational alternative to the usual toys for my kids. Little did I know that it would turn into an unforgettable family bonding experience. I decided to purchase four crates, one for each member of our family. Gone were the days of individual toys; it was time for a collaborative and enriching activity for all of us. As we gathered around the table, the excitement was palpable. Each crate contained not just the materials, but also clear instructions and fascinating science behind the project. It was incredible to see how each of us, from the youngest to the eldest, found joy and engagement in the process. The best part? We all now use and cherish what we created. Thanks to KiwiCo, our family now shares a unique bond through these STEM crates. It's not just about the end product; it's about the journey, the laughter, and the learning that we experienced together. Without a doubt, it was a great experience that we'll always cherish. If you're looking for more than just a toy, KiwiCo's STEM crates are the perfect choice for an unforgettable family experience. Thank you, KiwiCo, for bringing our family closer through fun and learning!

Building Memories Together: A Family’s KiwiCo Adventure

Diving into the world of KiwiCo, I decided to shake things up and ordered not just one, but four boxes - one for each member of our family. Moving away from the usual Lego sets, we embarked on this collective journey. Picture this - all of us gathered around the table, engrossed in building our respective projects. The joy that filled the room as we completed our devices was simply priceless. The bond that we formed and the memories we created during this activity are truly unparalleled. Not only did we have a blast assembling our projects, but we also now all use and enjoy what we built. KiwiCo provided us with more than just boxes of fun activities; it gifted us unforgettable moments together. Thank you, KiwiCo, for helping us create lasting memories and for bringing our family closer through shared experiences.

Quick and easy response

I just had to share my experience with KiwiCo because it truly exceeded my expectations! My little one received three boxes of the same activity, which left me feeling a bit puzzled. I reached out to their customer service, and within just an hour, I received a response that not only addressed the shipping mistake but also set everything right with my little one's subscription. The quick and easy response from KiwiCo's customer service team really impressed me. They were incredibly understanding and encouraged me to pass on the duplicate boxes, making sure my little one's subscription was all set. I couldn't be happier with the way they handled the situation. I can't express enough how much I appreciate the prompt and caring support I received. It's so refreshing to encounter a company that values its customers and goes above and beyond to make things right. Thank you, KiwiCo, for your exceptional service! If you're looking for a company that truly cares about its customers and delivers on its promises, I highly recommend giving KiwiCo a try. You won't be disappointed!