Kiwoko.com is a leading online pet store that offers a wide range of high-quality pet products at competitive prices. The online store features an extensive selection of products including food, accessories, and toys for cats, dogs, birds, reptiles, and other pets.
Pros and Cons:
- Wide range of pet products available
- Competitive pricing
- Free delivery on orders over €39 in Spain and Portugal
- User-friendly website with easy navigation
- Loyalty program offered
- Limited shipping options for international orders
- Limited availability of certain products in some areas
Kiwoko.com provides a user-friendly website that is easy to navigate. The search bar makes it easy to find desired products, and the filter option allows users to refine product search results. The website is mobile-friendly, ensuring that users can shop even while on the go.
Pricing and Value for Money:
Kiwoko.com offers competitive prices for its pet products. The website features a price match guarantee, ensuring customers get the best prices possible. The online store also offers a loyalty program, providing customers with rewards and points for every purchase made.
Some of the top alternatives to Kiwoko.com include Zooplus, Petco, Chewy, and Amazon Pet. Each of these online pet stores offers a wide range of quality pet products and excellent customer service.
Kiwoko.com provides excellent customer service, with a team of dedicated support staff available to assist customers with any queries or issues. The online store also provides a comprehensive FAQ section and a live chat feature for quick and easy communication.
Product Quality and Selection:
Kiwoko.com offers a diverse range of high-quality pet products available at affordable prices. The website features products from some of the leading brands in the pet industry, ensuring customers are getting the best products for their pets.
The Kiwoko.com website is user-friendly and easy to navigate. The website features a clean and modern design, making it easy to find desired products. The search bar and filter options make product search easy, and the website is mobile-friendly.
Returns and Exchanges:
Kiwoko.com provides a comprehensive returns policy, ensuring customers can return or exchange any products that do not meet their expectations. The online store offers a 14-day returns policy for any unused and unopened products.
Promotions and Discounts:
Kiwoko.com offers regular promotions and discounts, ensuring customers get the best value for their money. The online store also offers a loyalty program, providing customers with points and rewards for every purchase made.
Kiwoko.com has a positive reputation within the pet industry, with a strong reputation for providing high-quality products and excellent customer service. The company has received many positive reviews from satisfied customers.
Kiwoko.com accepts a range of payment options, including credit cards, PayPal, and bank transfers. The online store provides a secure payment gateway, ensuring customers' financial information is kept safe.
Kiwoko.com offers a loyalty program providing customers with rewards points for every purchase made. Customers can use these points to receive discounts, free products, and other exclusive benefits.
Kiwoko.com has many positive customer reviews online, with satisfied customers praising the company's high-quality products, customer service, and loyalty program.
Kiwoko.com is dedicated to supporting animal welfare and other social responsibility initiatives. The company supports charities and animal sanctuaries, providing support to animal protection organizations.
Shipping and Costs:
Kiwoko.com offers free delivery on orders over €39 in Spain and Portugal. For other international orders, shipping costs may vary depending on the location and weight of the products. The online store provides a tracking number for every order, ensuring customers can track their order's progress.
Review Description: My visit Kiwoko in Oratava was a pleasent, surprise of the high caliber of customer service and expertise concerning products and birds.The sales staff very polite and attenuative concerning my inquiries about the birds for sale on display.The store very clean, accessible from adjacent streets and highways easy to spot.Plenty of parking and safe area for family gatherings and special needs persons.I recomend highly Kiwoko, Orotava, Tenerife.
Reviewer Name: Ana Is. Prieto M.
Review Submission Date: 2022-04-21
Review Title: Perfecto!!!
Review Description: Perfecto!!!
Reviewer Name: Dana
Review Submission Date: 2021-11-12
Review Title: It's a great pet shop with a huge…
Review Description: It's a great pet shop with a huge assortment of products. They accept various ways of payment, even my foreign bank card. The shipping is fast, easy to track, the packaging is safe.One little complain though - they don't seem to have one data base between online store and real stores. When I shop at Plaza Mayor, they can't find my account that I created online, some products that are sold at the store aren't available online, and when they give me a documento promocional at the store, I can't use it online. It's confusing and uncomfortable.
Reviewer Name: Sascia - Atelier CIA
Review Submission Date: 2021-09-20
Review Title: Horrible customer care
Review Description: Kiwoko is my go-to store, but their customer care is a disaster. I ordered 2 products, got the wrong ones delivered - they just don't answer their emails!
Reviewer Name: Lorraine Braid
Review Submission Date: 2021-07-27
Review Title: Fair price for products and delivery
Review Description: Fair price for products and delivery. Goods arrived quickly and were well packaged. Will be ordering more. Thank You.
Reviewer Name: Thomas Bogues
Review Submission Date: 2021-07-16
Review Title: kiwoko are OK
Review Description: kiwoko are OK, but they use Seur for deliveries. Seur employ drivers who are liars and useless. Seur's customer service is useless. Kiwoko should change their delivery partner to improve service
Reviewer Name: Lorraine Wilson
Review Submission Date: 2021-06-23
Review Title: Excellent service delivery very…
Review Description: Excellent service delivery very efficient and quick.