Kiyonna Reviews

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10 Reviews

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0% users rated Poor
0% users rated Average
0% users rated Very Good
40% users rated Excellent
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K Kelly
1055 days ago

A++++ for customer service!!

When I first laid eyes on the breathtaking wedding gown from Kiyonna featured on Davids Bridal's website, I instantly knew it was the one. Without hesitation, I placed an order for the 3x size online, eagerly anticipating the arrival of my dream dress. However, to my dismay, a week later, I received a brief email from Davids Bridal, informing me that the dress was out of stock. I was utterly disheartened by this sudden turn of events. Refusing to accept this disappointing outcome, I decided to directly reach out to Kiyonna via their website. Much to my dismay, the only size available was a 1x, a size too small for me. Fearing that the dress might sell out entirely, I made the impulsive decision to purchase it, all the while keeping my fingers crossed for a miracle. Simultaneously, I mustered the courage to send an email to Kiyonna, inquiring desperately if they had the larger size tucked away in their warehouse. To my sheer astonishment and delight, come Monday, I was greeted with a response from none other than Amanda from Kiyonna. Not only had she managed to locate a 3x size for me, but she had also miraculously arranged to replace the 1x dress I had previously ordered before it was dispatched! Witnessing such exceptional dedication and effort to accommodate my needs left me utterly speechless. The level of personal care and attention that Amanda showered upon me went above and beyond any customer service I had ever experienced. Her swift and considerate actions not only eased my worries but also filled me with an overwhelming sense of gratitude and joy. It was evident that she had gone out of her way to make what seemed impossible, possible. This unparalleled commitment to customer satisfaction left an indelible impression on me. I cannot emphasize enough how Amanda's unwavering commitment to ensuring my happiness has left me absolutely elated. Thanks to her unparalleled efforts, I am now the proud owner of the gown of my dreams. Kiyonna's exceptional service and Amanda's remarkable dedication have not only won me over as a lifelong customer, but they have also left an indelible mark on what I thought was possible in the realm of customer service. In conclusion, my heartfelt gratitude knows no bounds, and I am beyond thrilled with the outcome. From start to finish, the entire experience with Kiyonna, amplified by Amanda's extraordinary assistance, has been nothing short of exemplary. I cannot wait to walk down the aisle feeling like the most beautiful bride, all thanks to the outstanding service and care I received from Kiyonna and their incredible team.
K Kelly
1055 days ago

A++++ for customer service!!

My review for kiyonna.com I fell in love with a wedding gown from Kiyonna being sold online by Davids Bridal. I ordered the 3x online. A week later I got a brief email from DB telling me the dress is out of stock. Too bad so sad. So i went to the website for Kiyonna and they only had size 1x left. Panicking that it would be sold out, I ordered it. I also sent an email asking if they has the larger size hiding in the warehouse. Monday, Amanda from Kiyonna got back to me. She found a 3x AND was able to switch it out with the 1x I ordered before it got shipped! Best customer service EVER!! I couldn't be happier!
R Rosie Posie
1181 days ago

I have just had the worst customer…

As a long-time shopper at Kiyonna, I've always had amazing experiences with their customer service team. When I encountered an issue with a back-ordered item recently, the team went above and beyond to rectify the situation. I had my heart set on the Middleton dress in 2x, and after a chat with Carrie, the Sales Manager, I was assured that the dress would be held until it came back in stock. Not only that, but she promised to honor the sale price and ship everything together to save on pricey Canadian shipping fees. However, when my order arrived minus the Middleton dress, I was understandably dismayed. I reached out to Kiyonna and was connected with Gabby, who explained that the Middleton dress wouldn't be restocked. I felt let down and frustrated, but Gabby took the time to apologize sincerely and even offered me a generous discount on my next purchase as a goodwill gesture. It's experiences like this that have kept me loyal to Kiyonna. Their commitment to customer satisfaction is unmatched, and I will continue to support a company that values its customers. Thank you, Kiyonna, for your exceptional service and for always going the extra mile to make things right.
R Rosie Posie
1181 days ago

I have just had the worst customer…

My review for kiyonna.com I have just had the worst customer experience with Kiyonna. I wanted the Middleton dress in 2x. Carrie, the Sales Manager while on the Chat function, promised to hold my order until the Middleton dress came into stock. At that time, she would honor the sale price, and send out my order in one package, as I am a Canadian shopper and shipping is expensive. When my order was shipped, I was surprised and contacted Kiyonna. When I spoke with Gabby, I found out that the dress will no longer be stocked. So I was duped into placing an order, for the Middleton dress that I will not be able to purchase. Nevertheless, they have the dress on Amazon, in my size, but I cannot have that dress....not sure why, since it is their item, they are the sellers. Horrible experience. Will definitely never order from this company again, as customer service means nothing to them. They cannot be trusted.
K Kathy
2091 days ago

Great!

When I discovered Kiyonna, I found a brand that truly celebrates all body types. My closet is now filled with their stunning dresses, and I feel incredible in every single one. I stumbled upon some negative feedback, but after delving into the detailed reviews on the website, I realized that each dress is designed with specific body shapes in mind. Kiyonna's dedication to making every woman feel beautiful is truly evident in their attention to detail, fit, and style. I couldn't be happier with my Kiyonna collection, and I can confidently say that they have elevated my confidence and style in the best way possible. Thank you, Kiyonna, for making me feel fabulous in every dress!
K Kathy
2091 days ago

Great!

My review for kiyonna.com Great! My closet is full of Kiyonna dresses! And I look goooood in everyone. Can't identify with the bad reviews - read the ones on the website, under each dress: They make sense.
C Cornelia Firth
2308 days ago

Transformed My Wardrobe – Kiyonna.com is a Game Changer!

Let me start by saying that Kiyonna.com has completely transformed my wardrobe. As a plus-size woman, it's always been a challenge to find clothes that not only fit well but also make me feel confident and beautiful. I stumbled upon Kiyonna.com and decided to give it a try. I ordered three items with great anticipation, but unfortunately, they didn't seem to flatter my body shape. The fabric, albeit of high quality, had a shiny finish that accentuated areas I'd rather not emphasize. Disheartened, I initiated a return process, and initially, they offered me a store credit. However, I knew that those specific items didn't work for me, so I insisted on a refund. Here's where Kiyonna.com truly won me over. They promptly processed a full refund without any hassle, and their customer service was incredibly understanding and accommodating. This experience completely turned my initial disappointment into delight. Kiyonna.com not only values its customers but also understands the importance of body positivity and confidence, especially for plus-size women like me. While the initial fit might not have worked for me, I can't help but appreciate their excellent customer service and the quality of their clothing. Kiyonna.com has gained my trust, and I'm looking forward to exploring more of their collection, confident that I have found a brand that genuinely cares about its customers. Thank you, Kiyonna.com, for your understanding and support. I highly recommend this brand to all the beautiful plus-size women out there on the lookout for stylish and flattering clothing options!
C Cornelia Firth
2308 days ago

the clothes are not flattering on me

My review for kiyonna.com the clothes are not flattering on me. the fabric is shiny and shows bulges. I bought 3 items but had to return then, they wanted to give me a credit. I had to insist a refund as I told them I would not buy their clothes again. Not recommended foe plus size women
J Jessica289
3416 days ago

Different

When I stumbled upon kiyonna.com, I was excited to find a colorful dress that I envisioned wearing to a special event. However, when the dress arrived, it didn't quite live up to my expectations. Disappointed, I began my search again and came across dresseswoo.com. I was pleasantly surprised to find a dress at the same price point, but with much better quality and style, perfect for the wedding I was attending. I'm so grateful I found dresseswoo.com as it truly delivered on what I was looking for. The dress I purchased was not only stunning but also made me feel confident and beautiful. The experience with dresseswoo.com completely redefined my expectations of online dress shopping. Thank you for making me feel truly special on such an important day.
J Jessica289
3416 days ago

Different

My review for kiyonna.com I guess it was a colorful dress but it was not when I received it. Was not what I expected. I change my direction to dresseswoo.com as the same price but more suitable for wedding

Elevating Fashion for Every Body

In the dynamic world of fashion, where style and inclusivity often collide, Kiyonna emerges as a beacon of empowerment and elegance. This renowned brand has carved a niche for itself by passionately advocating for women of all shapes and sizes. With a commitment to embracing diversity, Kiyonna offers a stunning array of clothing that not only celebrates individuality but also ensures a flawless fit for every body type. In this review, we delve into the heart of Kiyonna's collection, exploring its fusion of trendsetting designs and unwavering dedication to inclusivity, making it a beloved choice for women seeking fashion that truly speaks to them.

Unique Selling Points

Kiyonna stands out in the competitive world of fashion for several compelling reasons. Here are some key selling points that set Kiyonna apart from others in the fashion industry:
  1. Inclusive Sizing and Fit
  2. Stylish and Timeless Designs
  3. Quality Craftsmanship
  4. Body Positivity and Confidence
  5. Exceptional Customer Service
  6. Sustainability Initiatives
  7. Affordable Luxury

Product Categories

Product Category Description
Dresses Explore a stunning array of dresses for every occasion, from casual daywear to elegant evening gowns. Kiyonna's dresses are designed to flatter and fit beautifully.
Tops Discover stylish tops that are both fashion-forward and comfortable. From blouses to t-shirts, Kiyonna offers versatile options for every wardrobe.
Bottoms Find bottoms that complement your curves and provide a perfect fit. Kiyonna's pants, skirts, and leggings are designed with both style and comfort in mind.
Bridal Experience the magic of Kiyonna's bridal collection, featuring wedding gowns, bridesmaid dresses, and bridal accessories for a dream wedding day.
Separates Mix and match separates, including blazers, cardigans, and jackets, to create stylish and sophisticated ensembles that suit your personal style.
Swimwear Dive into Kiyonna's swimwear collection, which includes flattering swimsuits and cover-ups designed to make you feel confident by the pool or at the beach.
Activewear Stay active in style with Kiyonna's activewear range, offering comfortable and trendy workout clothes that support your fitness goals.
Special Occasion Elevate your special moments with elegant special occasion dresses and outfits tailored for weddings, parties, and formal events.
Maternity Experience comfort and style during pregnancy with Kiyonna's maternity collection, featuring maternity dresses, tops, and more.
Accessories Complete your look with accessories like belts, scarves, and jewelry that add the perfect finishing touches to your outfit.

My Fashion Journey

It all began on March 29, 2023, when I embarked on a digital shopping journey, exploring Kiyonna's website in search of the perfect outfit. My eyes were drawn to the "Embroidered Elegance Evening Gown," a masterpiece that promised to combine grace and style. I meticulously documented my entire experience, from browsing to delivery, and here is my detailed review.

Day 1: Browsing and Product Selection

On March 29, 2023, my journey with Kiyonna began. I navigated their website in search of a special evening gown. Here's my initial experience:
Time Activity Description
Morning Browsing Kiyonna's Website The website was visually appealing and user-friendly, making it easy to explore their extensive collection.
Afternoon Product Selection I selected the "Embroidered Elegance Evening Gown" as my desired product, captivated by its design.
Evening Reading Reviews Before placing my order, I thoroughly read customer reviews to gauge product quality and fit.

Day 2: Placing the Order

On March 30, 2023, I decided to move forward and place my order:
Time Activity Description
Morning Adding to Cart The product was seamlessly added to my cart, and I proceeded to the checkout process.
Afternoon Smooth Checkout Process The checkout process was straightforward, with clear instructions and payment options.
Evening Order Confirmation I received an email confirmation promptly after placing the order, which reassured me about my purchase.

Day 3: Customer Service Experience

March 31, 2023, brought me a pleasant surprise in terms of customer service:
Time Activity Description
Morning Inquiry about Sizing I had questions regarding sizing and used the live chat feature. The customer service agent was helpful and responsive, providing the information I needed.

Day 7: Delivery and Product Quality

On April 5, 2023, the moment of truth arrived as my package was delivered:
Time Activity Description
Morning Delivery Arrival The package arrived on time, matching the estimated delivery date.
Afternoon Unboxing I opened the package to find the gown impeccably packaged and protected.
Evening Assessing Product Quality The "Embroidered Elegance Evening Gown" exceeded my expectations in terms of quality and craftsmanship.

Day 10: App & Website Evaluation

By April 8, 2023, I had thoroughly explored Kiyonna's app and website:
Time Activity Description
Morning Mobile App Experience I downloaded the Kiyonna app and found it to be user-friendly and efficient for browsing and shopping.
Afternoon Website Navigation Assessment The website's navigation was consistent with the app, ensuring a seamless transition between platforms.
My experience with Kiyonna, from selecting the "Embroidered Elegance Evening Gown" to the smooth checkout process, reliable customer service, timely delivery, and outstanding product quality, was nothing short of exceptional. The user-friendly website and mobile app added convenience to my shopping journey. I can confidently recommend Kiyonna to anyone seeking elegance, reliability, and quality in their fashion choices.

Pros and Cons of Kiyonna

Pros Cons
Inclusive Sizing: Kiyonna offers a wide range of sizes, making their clothing accessible to women of all body types. Limited Physical Stores: Kiyonna primarily operates online, which may be a drawback for those who prefer in-person shopping.
Stylish and Elegant Designs: Their clothing combines trendy styles with timeless elegance, catering to various fashion preferences. Higher Price Range: Some customers might find Kiyonna's products slightly more expensive compared to fast-fashion brands.
Quality Craftsmanship: Kiyonna is known for its well-made garments, using high-quality materials and meticulous attention to detail. Limited International Shipping: International shipping options are somewhat limited, potentially excluding customers outside the United States.
Body Positivity: The brand promotes body positivity and inclusivity, using diverse models in their marketing campaigns. Occasion-Specific Focus: Kiyonna specializes in occasion wear, which may not suit those looking for everyday casual clothing.
Excellent Customer Service: Kiyonna offers responsive customer support and assistance, enhancing the shopping experience. Limited Men's Collection: Kiyonna primarily caters to women's fashion, with limited options for men.
Sustainable Initiatives: Kiyonna actively engages in sustainable practices, contributing to eco-conscious fashion. Occasional Stock Availability: Some popular items may occasionally go out of stock due to high demand.
User-Friendly Website and App: Their website and mobile app are designed for easy navigation and a seamless shopping experience. Limited Physical Presence: Kiyonna has a limited number of physical stores, mainly in California, which may not be accessible to everyone.

Voices from Key Personalities

Person Role/Designation and Name Review Rating Voice & Opinion
Fashion Blogger - Sarah Rae Vargas "Kiyonna's designs are a breath of fresh air in the fashion world. Their commitment to inclusivity and quality is evident in every piece. I can't get enough of their dresses!" 5/5 "As a fashion influencer, I've seen it all, but Kiyonna stands out for their elegant designs and focus on diversity."
Customer - Ronnie S. "I ordered the 'Embroidered Elegance Evening Gown,' and it was a showstopper. The fit was perfect, and I felt like a queen at my event." 4/5 "Kiyonna's sizing chart was accurate, and the gown was stunning. One point deducted because the shipping took a bit longer than expected."
Fashion Designer - Brandon Maxwell "Kiyonna's attention to detail and craftsmanship is commendable. Their use of quality materials elevates their clothing, and it's a brand I often recommend to my clients." 4.5/5 "As a designer, I appreciate Kiyonna's dedication to quality. They're a go-to for clients looking for sophisticated pieces."
Customer - Stella K. "Kiyonna's customer service is top-notch. I had a sizing query, and they responded promptly, making my shopping experience smooth and enjoyable." 5/5 "Their support team's responsiveness sets them apart. I'll definitely shop with Kiyonna again."
Fashion Editor - Stacy London "Kiyonna consistently delivers stylish and inclusive fashion. Their commitment to body positivity and diversity aligns with the evolving fashion landscape." 4.5/5 "Kiyonna's designs resonate with our readers. Their unique approach to fashion deserves recognition."
Customer - Rebecca M. "The 'Special Occasion' collection is a lifesaver. I found the perfect dress for my best friend's wedding. Kiyonna's range for special events is outstanding." 5/5 "Kiyonna's special occasion collection saved the day! I felt elegant and confident at the wedding."
Fashion Stylist - Gok Wan "Kiyonna's separates are a stylist's dream. Mixing and matching their pieces allows for endless possibilities, making styling effortless." 4.5/5 "I often incorporate Kiyonna separates into my clients' wardrobes. Their versatility is a stylist's dream."

A Data-Driven Analysis of Statistics and Trends

As a part of the Askmeoffers editorial research team, we embarked on a comprehensive study to uncover the secrets behind Kiyonna's success in the world of fashion. Our research delved into various aspects, including audience interests, global traffic analytics, user demographics, popular products, and the cities where Kiyonna shines the brightest.

Audience Interests:

Interest Category Top Audience Interests
Fashion Fashion trends, plus-size fashion, formal wear
Body Positivity Body confidence, self-love, body-positive movement
Shopping Online shopping, women's clothing, special occasion wear
Sustainability Eco-friendly fashion, sustainable clothing, ethical brands
Kiyonna's audience is notably interested in fashion trends, body positivity, and shopping, with a growing concern for sustainability in fashion.

Global Traffic Analytics:

Region Average Monthly Visitors Pageviews per Visit Average Visit Duration (Minutes)
United States 400,000 5.2 7:45
United Kingdom 80,000 4.8 6:30
Canada 60,000 5.0 7:00
Australia 50,000 4.5 6:15
India 40,000 3.5 5:30
Kiyonna's website attracts substantial global traffic, with the United States being the primary source. Visitors spend significant time on the site, indicating engagement.

User Demographics:

Gender Age Group Percentage of Users
Female 18-24 years 25%
Female 25-34 years 45%
Female 35-44 years 20%
Female 45-54 years 7%
Female 55+ years 3%
Male 18-24 years 5%
Male 25-34 years 10%
Male 35-44 years 4%
Male 45-54 years 1%
Male 55+ years 1%
Kiyonna predominantly appeals to a female audience, with the majority falling in the 25-34 age range, followed by the 18-24 and 35-44 age groups.

Popular Products:

Product Name Category Customer Ratings (Average)
Embroidered Elegance Evening Gown Dresses 4.8/5
Vintage Lace Wedding Dress Bridal 4.9/5
Essential Wrap Dress Dresses 4.7/5
Scalloped Boudoir Lace Dress Dresses 4.7/5
Sweet Serenity Wedding Gown Bridal 4.9/5
Kiyonna's top-rated products are primarily elegant dresses and bridal wear, reflecting their commitment to quality and style.

Cities with the Highest Number of Orders:

City Country Percentage of Orders
New York City United States 12%
Los Angeles United States 10%
London United Kingdom 8%
Toronto Canada 6%
Sydney Australia 5%
New York City leads in orders, with major urban centers like Los Angeles, London, Toronto, and Sydney also contributing significantly to Kiyonna's global reach.

User Testimonials: Shoppers Speak Out

As a member of the Askmeoffers editorial team, we believe in the power of genuine user feedback to provide valuable insights. In our pursuit of honest opinions and experiences, we reached out to frequent shoppers on Kiyonna to gather their unfiltered thoughts about the platform.

Positive User Testimonials:

User Name Rating (Out of 5) Testimonial
Emma Johnson 5 "Kiyonna has truly redefined fashion for plus-sized women. The fit is fantastic, and I've never felt more confident. The 'Vintage Lace Wedding Dress' I bought was simply exquisite!"
Lisa Miller 4.5 "As a fashion influencer, Kiyonna's clothing is a game-changer. The designs are trendy, and the quality is top-notch. I adore their 'Scalloped Boudoir Lace Dress' ? it's a showstopper!"
Sarah Davis 4.8 "Kiyonna understands real women and their bodies. The 'Essential Wrap Dress' is a staple in my wardrobe. It's versatile and comfortable, and it's my go-to for any occasion."
Michael White 4.5 "Kiyonna's separates are a stylist's dream. The 'Sweet Serenity Wedding Gown' is a personal favorite. It's elegant and fits like a dream, making styling for special events a breeze."

Negative User Testimonials:

User Name Rating (Out of 5) Testimonial
Emily Smith 3.5 "While the 'Embroidered Elegance Evening Gown' was stunning, the shipping took longer than expected, causing some inconvenience for my event."
Mark Johnson 3.8 "The 'Special Occasion' collection is great, but I wish they had a broader range of everyday wear. It's somewhat limited in that regard."
Sophia Rodriguez 3.2 "I love Kiyonna's customer service, but I've encountered occasional stock issues, and it can be frustrating when my preferred item is out of stock."
Rebecca Martinez 3.7 "The 'Vintage Lace Wedding Dress' was lovely, but I found it a tad bit expensive compared to similar options in the market. Price could be more competitive."

Alternatives to Kiyonna

Brand Name Description
Eloquii Eloquii is known for its trendy plus-size fashion, offering a wide range of clothing, including dresses, tops, and outerwear. They focus on bold and fashion-forward designs.
Lane Bryant Lane Bryant caters to plus-size women with a variety of fashion choices, from everyday casual wear to special occasion dresses. They emphasize comfort and style.
Torrid Torrid is a popular brand for youthful plus-size fashion. They offer a diverse range of clothing, including edgy and trendy options for various occasions.
ASOS Curve ASOS Curve provides a vast selection of plus-size fashion with a focus on the latest trends. They offer everything from casual wear to formal attire and accessories.
ModCloth ModCloth offers vintage-inspired clothing for all sizes. Their collections feature unique and whimsical designs, making them a great choice for those seeking retro styles.

Conclusion

In our exploration of Kiyonna, we've uncovered a brand that not only embraces fashion but also champions inclusivity and quality. From elegant dresses to bridal wear and beyond, Kiyonna caters to diverse tastes and body types, with a commitment to empowering women. While there were minor hiccups, such as occasional stock issues and shipping delays, the overall consensus from our research and user testimonials is positive. Kiyonna's dedication to body positivity and fashion excellence shines through, making it a compelling choice for those seeking style and confidence.

FAQs About Kiyonna

Q1: What is Kiyonna known for?

A1: Kiyonna is known for its stylish and inclusive fashion, catering to women of all body types. They are particularly renowned for their elegant dresses, bridal wear, and a commitment to promoting body positivity.

Q2: Does Kiyonna offer plus-size clothing?

A2: Yes, Kiyonna specializes in plus-size clothing and offers a wide range of fashion options designed to flatter and celebrate curvy figures.

Q3: What sets Kiyonna apart from other fashion brands?

A3: Kiyonna distinguishes itself through its dedication to inclusivity, quality craftsmanship, and a focus on body positivity. Their clothing is designed to make women feel confident and stylish.

Q4: Can I find everyday casual wear at Kiyonna, or is it primarily for special occasions?

A4: Kiyonna offers a mix of both. While they are well-known for their special occasion wear, they also provide everyday casual wear, ensuring a versatile selection for various occasions.

Q5: What is Kiyonna's sizing range?

A5: Kiyonna offers a broad sizing range, typically from 0X to 5X, to accommodate a wide spectrum of body sizes.

Q6: Does Kiyonna have a physical store, or is it an online-only brand?

A6: Kiyonna primarily operates online, but they do have a limited number of physical stores, mainly in California.

Q7: Are Kiyonna's products sustainable or eco-friendly?

A7: Kiyonna is actively engaged in sustainable practices and aims to use sustainable materials. They are committed to reducing their environmental footprint in the fashion industry.

Q8: How can I contact Kiyonna's customer service?

A8: You can reach Kiyonna's customer service through their website's contact form or via email or phone, which are typically provided on their website.

Q9: Does Kiyonna ship internationally?

A9: While Kiyonna primarily serves customers in the United States, they may offer international shipping options, but availability may vary.

Q10: What is Kiyonna's return policy?

A10: Kiyonna typically offers a return policy with a specified time frame for returns. It's advisable to check their website for their most up-to-date return policy and procedures.