Knetbooks User Reviews

Introduction

Knetbooks.com is an online textbook rental service that allows students to save money on textbooks. With a user-friendly website that offers a wide selection of textbooks, Knetbooks.com is a popular destination for students who want to rent textbooks for their classes.

Pros and Cons

Pros:

• Large selection of textbooks
• Low prices
• User-friendly website
• Flexible rental periods
• Free shipping on orders over $25

Cons:

• No option to buy textbooks
• No e-book or digital textbook options
• No international shipping
• No mobile app

User Experience

Knetbooks.com offers a user-friendly website that is easy to navigate. The search function allows users to find textbooks by title, author, or ISBN number. The checkout process is streamlined and straightforward, and customers can track their orders online. The customer service team is responsive and helpful, and overall, the user experience is positive.

Pricing and Value for Money

Knetbooks.com offers competitive prices on its textbook rentals. The rental prices are typically 25%-50% lower than the prices of purchasing new textbooks. Additionally, Knetbooks.com offers free shipping on orders over $25. Overall, Knetbooks.com provides good value for money.

Alternatives

Some alternatives to Knetbooks.com include Chegg, TextbookRush, and CampusBookRentals. These websites offer similar services and pricing, but each has its unique features and benefits.

Customer Service

Knetbooks.com offers excellent customer service. The team is responsive and helpful, and customers can reach them through phone, email, or chat. Additionally, Knetbooks.com has an extensive FAQ section that answers many common questions.

Product Quality and Selection

Knetbooks.com offers high-quality textbooks from reputable publishers. The selection of textbooks is comprehensive and covers a wide range of subjects and levels from high school to graduate school.

Website Usability

Knetbooks.com offers a user-friendly website that is easy to navigate. The search function allows users to find textbooks quickly, and the checkout process is straightforward. However, there is no mobile app, which may be inconvenient for some users.

Returns and Exchanges

Knetbooks.com allows customers to return textbooks within 25 days of receiving them for a full refund. However, customers must pay for return shipping.

Promotions and Discounts

Knetbooks.com occasionally offers promotions and discounts. Customers can sign up for the Knetbooks newsletter to receive notifications about these deals.

Reputation

Knetbooks.com has a good reputation within the textbook rental industry. Customers generally report positive experiences with the website and its services.

Payment Options

Knetbooks.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Knetbooks.com does not offer a loyalty program, although it occasionally offers promotional codes to repeat customers.

Customer Reviews

Customers generally report positive experiences with Knetbooks.com, citing the website's low prices, wide selection, and user-friendly website.

Community Involvement

Knetbooks.com does not have an extensive community involvement program, although it occasionally hosts contests and giveaways on its social media channels.

Shipping and Costs

Knetbooks.com offers free shipping on orders over $25. For orders under $25, shipping costs vary based on location and speed of delivery. Knetbooks.com does not offer international shipping.