Users Voice for Koalaprint

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Koalaprint
Koalaprint Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Aug 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 1.3 4.1 1.5 1.8
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Koalaprint Review by

Introduction

KoalaPrint is an online print shop that offers various printing solutions such as business cards, flyers, banners, and stickers. The website aims to provide premium quality printing services at affordable rates, making it an ideal choice for small business owners and individuals alike.

Pros and Cons

Pros:
  • Wide selection of products and services
  • Competitive pricing
  • User-friendly website
  • Free shipping for orders above $50
  • Excellent customer service
Cons:
  • No same-day or overnight shipping options
  • Limited customization options for certain products

User Experience

KoalaPrint offers an intuitive and easy-to-use website that allows users to browse and order printing products with ease. The website has a clean design and simple navigation, making it an ideal choice for first-time users. Additionally, users are provided with tracking information for their orders, ensuring a seamless and stress-free shopping experience.

Pricing and Value for Money

KoalaPrint offers competitive pricing for their products, with rates that are often lower than other printing services. The website offers bulk discounts on many products, making it an ideal choice for those looking to order in large quantities. The website also provides a price match guarantee and a satisfaction guarantee on all orders, ensuring that customers receive the best value for their money.

Alternatives

Other online printing services that are similar to KoalaPrint include Vistaprint and Moo. Both of these services offer a wide selection of printing products and services, with pricing that is comparable to KoalaPrint.

Customer Service

KoalaPrint offers excellent customer service, with a dedicated support team available via email, phone, and live chat. The website also provides an extensive FAQ section, ensuring that users can quickly find answers to their questions.

Product Quality and Selection

KoalaPrint offers a wide selection of printing products and services, ranging from business cards and flyers to banners and stickers. The website provides high-quality printing services, with options for different paper types and finishes. Some products also offer additional customization options, such as die-cut shapes and different binding types.

Website Usability

KoalaPrint offers a user-friendly website that is intuitive and easy to navigate. The website has a clean design, making it easy to find products and place orders. Users can also save their designs for future orders, further streamlining the ordering process.

Returns and Exchanges

KoalaPrint offers a satisfaction guarantee on all orders, ensuring that customers are satisfied with their purchases. If for any reason a customer is not satisfied, they can contact customer service for a replacement or refund.

Promotions and Discounts

KoalaPrint offers various promotions and discounts throughout the year, including seasonal sales and discounts on bulk orders. The website also offers a referral program, allowing customers to earn discounts by referring new customers to the website.

Reputation

KoalaPrint has a solid reputation for providing high-quality printing services at affordable rates. The website has received many positive reviews from satisfied customers, with many praising the website's user-friendly interface, excellent customer service, and fast shipping times.

Payment Options

KoalaPrint accepts various payment options, including credit cards, PayPal, and Apple Pay. The website also provides a secure checkout process, ensuring that customer information is kept safe.

Loyalty Programs

KoalaPrint offers a loyalty program, allowing customers to earn points for each purchase they make. These points can be redeemed for discounts on future orders or other rewards.

Customer Reviews

The website features many customer reviews, with most reviews being positive. Customers often praise the website's user-friendly interface, excellent customer service, and fast shipping times.

Community Involvement

KoalaPrint is committed to social responsibility and environmental sustainability, with the website using eco-friendly materials and providing various donation programs to support important causes.

Shipping and Costs

KoalaPrint offers free shipping for orders above $50. Shipping costs for orders below this amount vary depending on the product and destination. The website also provides various shipping options, ranging from standard to express shipping.