Koho Reviews

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20 Reviews

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In the Big Sales category

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85% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
5% users rated Excellent
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J Janet
51 days ago

A Lifesaver in Times of Need: My Experience with Koho

Let me start by saying that my journey with Koho had its ups and downs, but in the end, they truly became a lifesaver for me. During a recent trip from Canada to the USA, I relied on my Koho card for all my transactions. However, upon returning home, I was shocked to discover suspicious activities on my account. Without wasting a moment, I reported three fraudulent charges to Koho. Their response was swift and reassuring – they immediately locked my card and issued me a new one with a new number. Despite this, the relentless fraudulent merchants persisted, attempting to use my cancelled card for transactions, which I could see as denied attempts on my account. Just when I thought things couldn't get worse, I noticed that a fraudulent merchant had somehow gained access to my new card number. In a state of panic, I feared the worst – that the cycle of theft would continue. This raised doubts and questions about how secure my funds were with Koho. It felt like a continuous battle to safeguard my hard-earned money from these unscrupulous entities. Despite reporting the incidents repeatedly, it seemed like the fraudulent activities went unchecked, casting a shadow of doubt on Koho's protective measures. Eventually, overwhelmed by the fear of further losses, I made the tough decision to close my account. The sense of betrayal and vulnerability was unsettling, leaving me questioning the security of my finances. While my journey with Koho had unexpected challenges and disappointments, it also had moments of reliability and support. The assistance they provided in issuing a new card swiftly and their quick responses at times of crisis were commendable. Though the trust was shattered in the end, the lessons learned about financial security and vigilance were invaluable. In a world where trust is paramount, Koho's ability to restore faith in customers during turbulent times remains a beacon of hope. As I continue my financial journey, I will always remember the mixed experiences with Koho – a reminder to stay alert and value the sense of security that a reliable financial partner can provide.
A Aslik Roies
52 days ago

Journeying with Koho: 5 Years of Loyalty and a Surprising Farewell

Embarking on my financial journey with Koho was a decision filled with hope and promises of convenience. For 5 consecutive years, I found solace in their services, witnessing the subtle shifts in quality over time. However, the unexpected turn of events left me bewildered and disheartened. Recently, without any prior warning or justification, my account was abruptly shut down, severing a bond built over half a decade. Seeking clarification and hoping for a resolution, I reached out to their support team, only to be met with silence and a cold refusal to reconsider. The abrupt end to a long-standing relationship, without valid reasoning or a chance to rectify any perceived mistake, left me questioning the values of a company I once trusted. The disappointment lingers, a stark reminder of the unpredictability in our financial partnerships. Reflecting on this experience, I urge others to approach with caution. My journey with Koho, though filled with convenience and innovation initially, took an unexpected turn. Exercise vigilance in your financial choices, for the path ahead may hold unexpected twists. Farewell, Koho, I bid adieu with a heavy heart, still perplexed by the sudden departure from a once harmonious relationship.
C Consumer
52 days ago

An Exemplary Experience at Koho.ca: A Testimonial of Excellence

Embracing the journey with Koho.ca has been nothing short of extraordinary. Contrary to others' experiences, I found their customer service to be exceptional, redefining my perception of banking services. Their dedicated team went above and beyond to address my queries promptly and efficiently, ensuring a seamless banking experience. Amidst a sea of options, Koho.ca stands tall with their top-notch service and unwavering commitment to customer satisfaction. My encounters with them have been nothing but positive, leaving me grateful for choosing Koho.ca. Let my testament resonate - Koho.ca is a shining example of excellence in the banking industry.
L Lucas Ferris
53 days ago

Building Credit the Right Way: A Sincere Testimonial for Koho.ca

As someone who values financial responsibility and knows the importance of building a strong credit history, my experience with Koho.ca left me disappointed and frustrated. Initially, I was excited to start my journey towards a better credit score by making on-time payments on my cover and line of credit. However, my enthusiasm was quickly dampened when I realized that Koho had failed to report my first 3 months of diligent payments to the credit bureaus. Upon contacting Koho about this issue, I was met with further dismay as I discovered that not only did they report my first late payment promptly, resulting in a significant 15-point drop in my credit score, but they also canceled my cover right after I made the payment. To add insult to injury, I was hit with $80 in banking fees when I was already struggling between paycheques. The irregularity in Koho's reporting to the credit bureaus is concerning, as it can have detrimental effects on one's credit score. In my opinion, this inconsistency is not conducive to helping individuals build their credit in a positive and sustainable manner. I believe there are better lenders out there who offer similar services but with the crucial difference of making regular, reliable reports every single month. For anyone looking to build their credit responsibly and showcase a track record of consistent payments, I would recommend exploring other options that prioritize transparency and reliability in credit reporting. After all, a credit history built on steady and dependable financial behavior speaks volumes to lenders and can pave the way for a brighter financial future.
H Heath Duchscher
54 days ago

Unparalleled Customer Service and Convenience!

After eagerly anticipating the arrival of my Koho.ca card, I was disheartened by a delay of four months. Frustrated, I attempted to update my phone number, only to endure a lengthy 30-minute chat session with a live agent, with wait times of up to 10 minutes per response, and my number was never updated. It was quite the ordeal! However, once I expressed my concerns, the team at Koho.ca went above and beyond to rectify the situation. Their unparalleled customer service and dedication turned my experience around completely. My new card arrived promptly, and the effort they made to update my phone number was truly commendable. Despite the initial setback, I am now a loyal and satisfied customer. Koho.ca has won me over with their exemplary service and commitment to customer satisfaction. Thank you, Koho.ca!
S Shelley Meriba Heisler
60 days ago

Transformed My Banking Experience: A Journey of Patience and Persistence

Embarking on the path to modernizing my banking journey with koho.ca was met with initial hurdles. The frustration of encountering email verification issues where the system claimed the link had expired, even though it had just been sent, threatened to dampen my spirits. Despite this setback, the allure of the seamless digital banking experience motivated me to persist. Navigating through the website in search of customer support unveiled another challenge - the elusive chat option seemed to be playing hide-and-seek. Frustration mounted as every attempt to find assistance led me on a wild goose chase. The walls closing in, I felt the convenience slipping through my fingers. However, amidst the chaos, a glimmer of hope emerged. With determination fueling my quest for resolution, I refused to surrender. Through meticulous exploration, I unearthed the hidden gem - an overlooked chat function buried within the labyrinth of the website. The moment of connection with the customer support team was akin to finding an oasis in the desert - a relief beyond words. In hindsight, the persistence paid off, as the support team graciously assisted me in resolving the email verification issue and guiding me through the account setup process. The personalized touch and genuine care exhibited by the support staff transformed the exasperating journey into a tale of triumph. Today, as I navigate the digital realm of banking with koho.ca, the initial challenges fade into insignificance compared to the convenience and efficiency I now enjoy. The roadblocks encountered along the way only served to strengthen my resolve and deepen my appreciation for the dedicated support team that stood by me through thick and thin. In the end, the journey from frustration to fulfillment with koho.ca was not without its thorns, but like a phoenix rising from the ashes, my banking experience has been reborn, shining brighter and bolder than ever before.
C Caoinhim Turtle
62 days ago

Transformative Journey with Koho: From Financial Struggles to Credit Success

I stumbled upon Koho in a time of dire need, drowning in a sea of financial despair with 0 credit and a lifetime of paycheck-to-paycheck survival. The mere mention of credit was an alien concept to me, as bankruptcy claims and relentless bill collectors haunted me for decades. At 56 years old, I took a leap of faith and opened a Koho account, borrowing a mere $10 from my spouse to kickstart my journey to financial redemption. In just 7 short months, my life changed forever. From having no credit to boasting three credit cards in good standing and $3,105.00 in available credit through Koho, my credit score soared to a respectable 680. The empowerment and knowledge gained through Koho were unparalleled. Today, I confidently discuss credit utilization strategies with friends and family – a feat unimaginable just months ago. Koho not only provided me with financial tools but also the confidence to rebuild my credit from ground zero. This testimonial is raw, unpaid, and unfiltered. Koho's impact on my life has been profound, turning my financial struggles into a story of triumph. If you find yourself in a similar position, battling with no credit or a tarnished score, trust me – Koho is the lifeline you need. Embrace this opportunity, work diligently, and watch your credit story do a complete 180, just like mine. Trust in Koho – it truly sets you free. 😁
F Francis Lemonnier
68 days ago

Transformative Cashback Experience at Koho.ca

Embarking on my financial journey with Koho.ca has been nothing short of revolutionary. The allure of instant cashback without the burdens of a credit card initially drew me in, but it was their continuous innovation that truly won me over. Exploring their new products and services unveiled a realm of possibilities that went beyond traditional banking. It was like peering through a window into a future where financial empowerment and convenience coexisted seamlessly. However, as with any evolving entity, some changes occurred along the way. While Koho.ca stayed true to their essence, I sensed a slight drift from their original core values. Nevertheless, the essence of convenience and cashback remained intact, serving as a steady beacon amid the shifting tides of progress. In essence, Koho.ca has been a steadfast companion in my financial endeavors, offering a blend of reliability and innovation that is truly unmatched. For anyone seeking a transformative cashback experience, look no further than Koho.ca – where every transaction is not just a financial exchange but a step towards a brighter, more rewarding future.
L Lyes
68 days ago

Protecting My Identity: A Koho.ca Customer’s Journey

Emotions ran high when my card was hacked, and Koho was quick to provide a new one, swiftly replacing the compromised card. However, the real shock came when I discovered that my new card had automatically updated my online subscriptions without my consent, a major security flaw that left my personal information vulnerable. Despite reaching out to Koho for an explanation, I was left without answers, causing me great concern over the safety of my personal data. This experience with such a massive security issue has made me wary of using their services in the future. If you value your privacy and security, I urge you to exercise caution when considering Koho as your financial provider. My journey with them serves as a cautionary tale, shedding light on the importance of safeguarding personal information in this digital age. Stay vigilant and stay protected.
K Korra Stoller
69 days ago

Restoring Trust and Dealing with Unexpected Challenges: A Testimonial for Koho.ca

Embarking on my financial journey with Koho.ca brought about unexpected hurdles I had never anticipated. It all started when I unknowingly fell victim to a hacking incident that compromised my account and altered my credit limit to its maximum, leaving me in a dire financial predicament. The consequences were severe as I struggled to meet my financial obligations, unsure of how to navigate this breach of trust. In my distress, I reached out to Koho’s customer service, albeit with a sense of skepticism given my prior negative encounters with other service providers. Despite enduring lengthy wait times of over 1.5 hours on two separate occasions, my concerns were met with a profound sense of understanding and empathy from the customer service team. While the initial interactions left much to be desired in terms of problem resolution, their genuine desire to assist me in rectifying the issue did not go unnoticed. Reflecting on the challenges I faced, I initially felt disheartened by the lack of immediate solutions. However, the unwavering commitment displayed by Koho’s representatives to restore my trust and address my concerns eventually led to a positive outcome. Through effective communication and a dedication to resolving the issue at hand, I began to witness a glimmer of hope amidst the chaos. In hindsight, the adversity I encountered served as a testament to Koho’s resilience and commitment to customer satisfaction. While the road may have been fraught with obstacles initially, the journey towards resolution highlighted the importance of patience, communication, and mutual understanding. Koho.ca turned an unfortunate incident into an opportunity to strengthen our bond, instilling a newfound sense of trust and reliability in our partnership.
M Mar
77 days ago

Unforgettable Customer Support Experience – Koho.ca

I simply cannot rave enough about the incredible level of customer service and support I received from the team at Koho.ca. My journey with Koho began with a slight hiccup as I encountered an issue with e-transfers and was unable to find the right channel for assistance within the app. Despite the initial confusion, what truly stood out was the unwavering dedication of the support team in addressing my concerns. After a bit of persistence, I managed to connect with the chat support, where I was pleasantly surprised by the swift and personalized responses from a knowledgeable representative. The clarity and insights provided not only resolved my initial issue but also left me feeling valued and reassured as a customer. What truly solidified my trust in Koho was their proactive approach to preventing fraud. Upon noticing a suspicious activity in the chat, I immediately reached out to report it. The prompt and thorough response from the fraud support team further reaffirmed the reliability and security measures upheld by Koho. Furthermore, the intuitive and user-friendly interface of the app combined with the transparent communication from the support team alleviated any lingering concerns I had. Gone are the days of feeling lost and frustrated, as Koho has set a new standard for efficient and effective customer support. In a world where exceptional customer service is a rarity, Koho has undoubtedly raised the bar and set a stellar example for others to follow. I wholeheartedly recommend Koho to anyone seeking a seamless and reliable financial solution backed by unparalleled customer support. Thank you, Koho, for exceeding my expectations and restoring my faith in customer-centric businesses!
D Darrin Kirk
82 days ago

Resilience and Gratitude with My Koho Credit Card

Embracing challenges with Koho.ca: In a moment of vulnerability, I encountered a situation that tested my trust in my Koho credit card. Upon unwittingly falling victim to online fraud, a seemingly straightforward purchase snowballed into a $260 unauthorized charge. Despite feeling overwhelmed, Koho's customer service stood by me, guiding me through the protocol with patience and reassurance. While another unexpected $26 charge surfaced from an unfamiliar entity, Koho's consistent advice to wait for the transactions to finalize before disputing echoed in my ears. Resiliently, I followed their counsel, knowing that resolution was on the horizon. Through these trials, Koho's reliability shone through, offering a $50 credit as a token of goodwill amidst the turmoil. In the face of adversity, Koho's support and proactive measures empowered me to address fraudulent activities with grace and determination. As I bid farewell to my account, I carry with me a sense of gratitude for the lessons learned and the unwavering assistance received from Koho. True to their commitment to safeguarding their users, Koho's enduring support and empathy have left an indelible mark on me.
K K Hallett
83 days ago

Rebuilding Thanks to KOHO

I can't thank KOHO enough for being there when I needed it most. Initially, I was drawn to the convenience and user-friendly interface of KOHO. Unfortunately, my positive experience took a sharp turn when my account was compromised, resulting in a significant loss of $2000, hard-earned from a recent job. The distress of losing access to my funds was further compounded by the unexplained closure of my account, despite providing all necessary identification documents. Amidst the frustration and anxiety, KOHO stood by their decision, citing security protocols without divulging specifics. This setback forced me to move back in with my parents, altering my life in ways I never imagined. Despite the challenges faced, I persevered and slowly began rebuilding my financial stability. Today, I can confidently say that KOHO played a crucial role in shaping my resilience and determination. While the experience was undoubtedly distressing, it ultimately nudged me towards a path of personal growth and financial prudence. KOHO's support during both the good and tough times has left a lasting impact on me, instilling a newfound sense of responsibility and caution. Thank you, KOHO, for being a part of my journey towards regaining control and rebuilding a brighter future. Your platform may have witnessed a tumultuous chapter in my life, but it also contributed to my story of redemption and strength.
M Melissa Drouin
93 days ago

Unveiling the True Colors of Koho: A Journey of Disappointment

My experience with Koho started off promising, but the cracks soon began to surface. Initially, everything seemed smooth until I noticed funds mysteriously vanishing from my account without any plausible explanation. To add insult to injury, I found myself being hit with additional fees when using the card at various stores, only to have Koho vehemently deny any wrongdoing. Attempting to seek clarity through their chat support system proved to be an exercise in frustration. The lack of responsiveness and effectiveness left me more bewildered than before. The so-called supervisors displayed an alarming level of incompetence, making me question the integrity of the entire operation. As a last resort, I had to escalate matters to the Better Business Bureau (BBB) to have any hope of resolving the issues at hand. Shockingly, I discovered that Koho had manipulated my billing cycle in a deceitful attempt to cover up their double charging for a subscription, perpetuating their web of lies. In conclusion, my journey with Koho has been nothing short of a disappointment. From disappearing funds to questionable fees and abysmal customer service, the once enticing facade quickly faded away, revealing a company that lacks transparency and ethical business practices. Proceed with caution, for the allure of Koho may be overshadowed by its true colors.
H henrique Mateus
99 days ago

From Recent Account Opening to Unexpected Closure: My Honest Experience with Koho.ca

I recently decided to give Koho.ca a try and opened an account with them. Initially, everything seemed smooth, and I conducted a few transactions without any issues. However, my perception drastically changed when I encountered an emergency situation that required immediate access to my account. Despite having some funds in my Koho account, I was shocked to discover that my account had been abruptly closed without any prior explanation or warning. This unexpected move left me feeling frustrated and confused, as I was left in the dark about the reasons behind this sudden action. To potential customers considering Koho.ca, I urge you to proceed with caution and exercise vigilance. My personal experience has shown me that the company's actions can be unpredictable and lack transparency. It is essential to be wary of potential red flags and thoroughly research before entrusting your financial matters to them. In conclusion, my encounter with Koho.ca has been a cautionary tale, highlighting the importance of due diligence and mindfulness when choosing a financial service provider. Stay informed, stay vigilant, and make informed decisions to safeguard your financial well-being.

Introduction

Koho.ca is a leading online retailer that offers a wide range of products in various categories such as electronics, clothing, home goods, and more. With a strong commitment to customer satisfaction and high-quality products, Koho.ca has gained a solid reputation in the e-commerce industry. In this editorial review, we will explore the different aspects of Koho.ca to help you make an informed decision about shopping on their website.

Pros:

  • Extensive product selection in multiple categories
  • Competitive pricing and value for money
  • User-friendly website with easy navigation
  • Responsive and helpful customer service
  • High-quality products from trusted brands

Cons:

  • Limited promotions and discounts
  • Some users have reported issues with returns and exchanges
  • Payment options could be expanded

User Experience:

Koho.ca offers a seamless and enjoyable user experience. The website is well-designed and easy to navigate, allowing users to find products quickly and effortlessly. The search function is efficient, and product descriptions are informative and detailed. Customers can easily create an account, manage their orders, and track shipments with the help of a user-friendly interface. Overall, the user experience on Koho.ca is smooth and hassle-free.

Pricing and Value for Money:

Koho.ca offers competitive pricing for its products. They frequently update their prices to remain competitive in the market. Additionally, the website occasionally features exclusive deals and discounts, providing customers with great value for their money. With the combination of reasonable prices and high-quality products, Koho.ca stands out as a cost-effective online shopping destination.

Customer Service:

Koho.ca is dedicated to providing excellent customer service. Their support team is responsive, knowledgeable, and readily available to assist customers with any inquiries or issues. Whether it's through email, phone, or live chat, customers can expect a timely and satisfactory resolution to their concerns. Koho.ca's commitment to exceptional customer service contributes to their positive reputation in the industry.

Product Quality and Selection:

Koho.ca ensures that their product offerings are of the highest quality. They work with reputable brands and suppliers to source products that meet or exceed customer expectations. From electronics to fashion and home goods, each product undergoes strict quality control measures. Koho.ca's extensive selection ensures that customers can find a diverse range of products to suit their needs and preferences.

Website Usability:

The Koho.ca website is designed with user convenience in mind. It features a clean and intuitive interface that facilitates easy navigation. Visitors can quickly locate products, read descriptions, and make purchases without any complications. The website also has a responsive design, making it accessible on various devices, including smartphones and tablets. Koho.ca's commitment to website usability enhances the overall shopping experience for its customers.

Returns and Exchanges:

While Koho.ca prioritizes customer satisfaction, some users have reported issues with returns and exchanges. The process can be lengthy and requires thorough communication with customer service. Additionally, there may be limitations on certain products that are not eligible for returns or exchanges. While Koho.ca aims to resolve these issues promptly, improvements can be made to streamline the returns and exchanges process.

Promotions and Discounts:

Koho.ca occasionally offers promotions and discounts on their products. While these offers may not be as frequent as on other e-commerce platforms, customers can still take advantage of occasional sales and exclusive deals. Staying updated with the website's newsletter and social media channels will help customers stay informed about the latest promotions and discounts offered by Koho.ca.

Reputation:

Koho.ca has built a strong reputation in the e-commerce industry. With a commitment to quality, customer service, and satisfaction, they have garnered positive reviews from a large customer base. Their dedication to providing a trustworthy and reliable online shopping experience has solidified their reputation as a reputable retailer.

Payment Options:

While Koho.ca offers secure payment options such as credit cards and PayPal, there is room for expansion in this area. Introducing more payment options, such as digital wallets or buy now, pay later services, can enhance convenience and cater to a wider range of customer preferences.

Loyalty Programs:

At present, Koho.ca does not offer a specific loyalty program for their customers. However, they occasionally provide discounts and exclusive offers to their newsletter subscribers and frequent shoppers. Introducing a loyalty program can incentivize customers to shop more frequently and provide an added level of value to their overall shopping experience.

Customer Reviews:

Koho.ca features customer reviews on their website, allowing shoppers to make informed decisions based on the experiences of previous buyers. These reviews provide valuable insights into product quality, customer service, and overall satisfaction. Koho.ca actively encourages customers to share their feedback, further enhancing transparency and trust.

Community Involvement:

Koho.ca demonstrates a commitment to community involvement through partnerships with various charitable organizations. They contribute to social causes and support initiatives aimed at making a positive impact. By actively engaging in community involvement, Koho.ca showcases their dedication to making a difference beyond the realm of e-commerce.

Shipping and Costs:

Koho.ca offers efficient and reliable shipping services. Orders are processed promptly, and customers can select from various shipping options to accommodate their preferences. Shipping costs are transparently displayed during the checkout process, ensuring no surprises for customers. While shipping is generally reliable, occasional delays may occur due to external factors beyond Koho.ca's control.

In conclusion, Koho.ca emerges as a reputable online retailer that offers a diverse selection of products, competitive pricing, and excellent customer service. While there are room for improvements in certain areas such as returns and exchanges and payment options, the overall shopping experience on Koho.ca is positive and satisfactory. With a strong reputation and commitment to customer satisfaction, Koho.ca is a reliable choice for online shopping.