Users Voice for Kooding

21% users rated Terrible
6% users rated Poor
0% users rated Average
8% users rated Very Good
65% users rated Excellent
Pie Chart Review Representation for Kooding
Kooding Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Aug 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4 4.8 4.5 2.2 4.5 1.2
Oct 2022 3.8 4.8 2 1.4 4 1.3
Mar 2023 2 4.9 1 1.1 4.2 1.4
Line Chart for Rating of peer stores

kooding.com

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dhgate.com

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booking.com

Detailed Kooding Review by

Introduction

Kooding.com is an online fashion retailer that specializes in Korean fashion, beauty, and lifestyle products. The website offers a wide range of products including clothing, accessories, bags, shoes, beauty products and home decor items. Kooding.com aims to provide affordable and trendy Korean fashion to customers all over the world. With its user-friendly interface, Kooding.com has become a popular destination for online shopping.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • Competitive pricing
  • Free shipping on orders over $65 in the US
  • International shipping available
  • Excellent customer service
  • Easy returns and exchanges
Cons:
  • No loyalty programs
  • Shipping costs can be high for some products

User Experience

Kooding.com provides a seamless user experience through its sleek and organized interface. The website is easy to navigate, and products are categorized into different tabs, making it convenient for customers to search and find what they need. In addition, the website loads quickly, and the images are of high resolution, which helps customers have a clear idea of the products they’re interested in buying.

Pricing and Value for Money

Kooding.com offers competitive and affordable prices for its products. The website also has regular sales and promotions, which allow customers to save more money. The products are of good quality, and customers receive value for their money.

Alternatives

Some alternatives to Kooding.com include YesStyle, Dokodemo, and Jolse. These websites offer a similar range of products and services for Korean fashion, lifestyle, and beauty products.

Customer Service

Kooding.com provides excellent customer service to its clients. They are easily reachable through email and live chat services. The team is professional and helpful, and they respond to queries promptly. In addition, Kooding.com has a comprehensive FAQ section on their website that helps customers get answers to their questions.

Product Quality and Selection

Kooding.com offers a wide range of Korean fashion, beauty, and lifestyle products. The website sources its products from trusted vendors and brands, ensuring customers get good quality products. The website has a good selection of products that are trendy and fashionable.

Website Usability

Kooding.com has an intuitive and user-friendly interface, making it easy for customers to navigate and find products quickly. The website is well-structured and neatly arranged, with tabs for different categories of products.

Returns and Exchanges

Kooding.com has a flexible return policy that allows customers to return or exchange products within 14 days of purchase. The products should be unused, undamaged, and in their original packaging. The customer is responsible for the shipping fees, unless the product was defective. Kooding.com processes returns and exchanges quickly, ensuring customers get their refunds or replacements promptly.

Promotions and Discounts

Kooding.com has regular sales, promotions, and discounts for its products. The website offers 10% off your first purchase when you sign up for their newsletter. In addition, there are seasonal sales, clearance sales, and flash sales that allow customers to save more money.

Reputation

Kooding.com has a good reputation in the online fashion industry. The website has positive reviews from customers who have had a satisfactory shopping experience. The company has also been featured in various fashion and lifestyle magazines, further cementing its position as a trusted and reliable online retailer.

Payment Options

Kooding.com accepts various payment methods, including major credit cards, PayPal, Amazon Pay, and Klarna. The website uses SSL encryption to ensure that customers’ personal information and payment details are secure.

Loyalty Programs

Kooding.com does not have a loyalty program.

Customer Reviews

Kooding.com has positive customer reviews on its website, as well as on independent review websites like Trustpilot. Most customers are satisfied with the quality of the products, the customer service, and the overall shopping experience.

Community Involvement

Kooding.com is actively involved in giving back to the community. The website partners with various organizations to support charitable causes. Kooding.com also donates a portion of its profits to charity, making a positive social impact.

Shipping and Costs

Kooding.com offers free standard shipping on orders over $65 in the US. International shipping costs vary depending on the destination and the weight of the products. The website provides customers with a tracking number that allows them to track their shipment. The estimated delivery time is 7-14 business days for standard shipping and 3-5 business days for express shipping. Customers can also opt for expedited shipping for an additional fee.

Kooding Recent User Reviews

User Rating

5 stars

17

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Reviewer Name: Vic-bolle Van

Review Submission Date: 2022-10-18

Review Title: I have ordered twice so far from France…
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Review Description: I have ordered twice so far from France and have been happy each time. Even though the dispatch delay was long (more than a week due to an item not in stock), I got my parcels quickly after it got dispatched. I asked for the refund of the item out of stock and received it quickly.

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Reviewer Name: Andrew Tan

Review Submission Date: 2022-10-18

Review Title: Items never shipped close to 4 weeks
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Review Description: Dear kodding, I have been loyal customer for the last 3 years. My last order SG185A48 has been delayed for almost 4 weeks. I have been wasting my time contacting your support for the last 3 weeks without any exact date of when I can received my items. Pls advise me at soonest the exact date!

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Reviewer Name: CW

Review Submission Date: 2022-08-19

Review Title: I ordered online on a Tuesday and was…
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Review Description: I ordered online on a Tuesday and was delivered in very good condition on a Friday in singapore; product seems original and carries a quality check mark

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Reviewer Name: UAE

Review Submission Date: 2022-07-28

Review Title: I wish I read these reviews
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Review Description: Like many others, I’m hit by an outrageous customs tax! I have ordered so many items from other shops internationally before and never had a customs tax bill so high. I am sure Kooding are benefitting from this as the customs percentage is much higher than standard. Their terms on refusal is that you pay shipping back and forth plus other hidden charges that they won’t specify that only come to light ‘once returned to warehouse’. I’m pretty sure this store should be shut down. It really is a scam. Avoid!

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Reviewer Name: Keziah

Review Submission Date: 2021-12-01

Review Title: Good Response Time
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Review Description: I wrote a review on this company once already, but only gave it three stars. I'm now adding a star because they replied back and were happy to give assistance with my problem.

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Reviewer Name: Isabel

Review Submission Date: 2021-10-15

Review Title: Happy for many years
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Review Description: I've been shopping for few years now, and always happy with my purchase with great quality. You can't buy all these different selections anywhere with such good service. Considering it's coming from the other side of the world all the fees are within acceptable range, and as long as you follow their policy no issue at all! (Not every company is Amazon, and you have to just follow their policy, don't understand those people wanting free shipping and free return on everything)

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Reviewer Name: Kritsanapong Meephol

Review Submission Date: 2021-05-12

Review Title: k fashion = Kooning
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Review Description: This website as an K fashion is one of the best online store you guys could get, it has great shipping time and a lot of products that you can choose from costumer Service are really helpful. If your looking to start having a style in Korean fashion, I would love to recommend you to kooding.com.??

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Reviewer Name: Joy

Review Submission Date: 2021-02-18

Review Title: Great service and excellent product quality
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Review Description: This was my third order from kooding and once again I was very satisfied with my dress and shipping time. I will buy again.

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Reviewer Name: Sungho

Review Submission Date: 2021-01-25

Review Title: Nothing to complain!
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Review Description: I've been shopping over a year now and it's been always great. Good customer service and fast shipping with quality products you can't find anywhere.

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Reviewer Name: Erdee Suhee

Review Submission Date: 2021-01-07

Review Title: Very bad service!!!!!!
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Review Description: Very bad service!!!!!!! It's very hard to return stuff!!!!!???? I am waiting 3 weeks to return my stuff. I ordered 3 things . skirt and sweater have no tag nothing!!!!!!! Also very defective!!!!!!!