Kruxgolf Reviews

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14 Reviews

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In the Big Sales category

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86% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
14% users rated Excellent
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R Ryan Gribble
241 days ago

Unparalleled Quality in Every Stitch

Let me share my wonderful experience with kruxgolf.com! I recently purchased two pairs of trousers from their website, and I must say, the quality exceeded my expectations. The fit was perfect, and the material felt luxurious against my skin. I was so impressed that I decided to go back for another pair, only to find that the site was closed. While I was disappointed to see this, I couldn't help but chuckle at the mention of the 1-star reviews possibly taking their toll. It's a shame that such a fantastic product might be overshadowed by external factors. Despite the site closure, I will always remember the exceptional quality of the trousers I received. The craftsmanship was undeniable, and I felt like a true golfing pro every time I wore them. Krux Golf truly exceeded my expectations, and I hope to see them back online soon so that more people can experience the same level of excellence that I did.
W Wesley Bulzis
273 days ago

From Doubt to Delight: A Tale of Patience and Persistence

Embarking on my journey to upgrade my golf wardrobe, I placed an order for 2 pairs of trousers from Krux Golf two weeks ago. Excitement turned into concern as days passed without a confirmation email. The silence was deafening, and anxiety crept in as I sought answers through multiple unanswered emails. But amidst the uncertainty, a glimmer of hope surfaced – a resolve to persevere. With each passing day, my determination grew stronger, fueled by the desire to either receive my order or reclaim my hard-earned money. Through this rollercoaster of emotions, I discovered the power of patience and persistence. And just when doubt threatened to overshadow my optimism, a ray of light pierced through the darkness. Finally, my efforts bore fruit as Krux Golf responded, putting my worries to rest. The trousers arrived, not just as pieces of clothing, but as symbols of a journey from doubt to delight. My faith in the brand restored, I stood not only with stylish trousers but also with a newfound appreciation for the importance of communication and customer care. In the end, this experience taught me that sometimes, the sweetest victories stem from overcoming challenges, and the true test of a brand lies not in perfection, but in how they handle imperfections with sincerity and resolution. Thank you, Krux Golf, for turning my apprehension into admiration.
C Chris Shoesmith
278 days ago

Exceptional Service and Quality Products at Krux Golf – A Genuine Customer’s Perspective

When I came across Krux Golf, I was initially hesitant due to a previous bad experience with online shopping. However, I decided to give them a chance, and I must say, I am beyond impressed! From the moment I placed my order, the communication was top-notch. Not only did they provide regular updates on the status of my delivery, but the package arrived even sooner than expected. The quality of the products was outstanding, exceeding my expectations in every way. What truly sets Krux Golf apart is their exceptional customer service. Whenever I had a question or inquiry, their team was prompt in getting back to me with helpful and friendly responses. It's rare to find a company that truly values its customers the way Krux Golf does. Overall, my experience with Krux Golf has been nothing short of exceptional. I can confidently say that they have gained a loyal customer in me, and I will continue to support their business for years to come. If you're looking for top-quality golf products and outstanding service, look no further than Krux Golf!
L Linda
283 days ago

A Second Chance: How Krux Golf Transformed My Experience

Reflecting on my initial disappointment with Krux Golf, I can now confidently say that they have truly turned things around. Despite my package getting lost in the return process initially, the customer service team went above and beyond to rectify the situation. They not only located my item but also issued a prompt refund and offered a generous discount on my next purchase. Their dedication to making things right has restored my faith in their brand. I am grateful for their efforts in ensuring customer satisfaction. Krux Golf has proven that they value their customers and are willing to go the extra mile to make things right. I highly recommend giving them a second chance, as they truly care about their customers' experiences. Thank you, Krux Golf, for turning a negative situation into a positive one.
S Steven Nunney
318 days ago

Impressed by the solidarity at Krux Golf

I recently had an experience that left me feeling frustrated and disheartened after ordering trousers from kruxgolf.com, only to encounter issues with receiving a refund for returned items. However, upon stumbling across a review similar to my own titled "Omg glad it’s not just me," I found solace in the fact that I wasn't alone in facing this challenge. Despite the initial setback, the solidarity expressed in the review gave me hope that my voice would also be heard and my issue resolved. It is reassuring to know that others have shared a similar experience, and I am impressed by the support and camaraderie within the Krux Golf community. While my journey with Krux Golf may have had a rough start, I am optimistic that the company will address these issues and provide swift resolutions in the future. Thank you to those who share their stories, as they truly make a difference in empowering customers and shaping the way companies like Krux Golf handle customer concerns.
J Jakob
330 days ago

Grateful for a Timely Resolution from KruxGolf.com

Having experienced some initial frustration with a purchase from KruxGolf.com, I reached out to their customer service team regarding the pants that didn't fit me. While it took some time, I want to express my gratitude for the swift resolution they provided. My money was refunded, and the issue was handled with utmost professionalism. Thank you, KruxGolf.com, for turning my experience around and for your commitment to customer satisfaction.
I Ian Crowther
388 days ago

Turning Disappointment into Satisfaction: A Heartfelt Testimonial

Upon encountering a distressing situation with kruxgolf.com, I was initially dismayed by the lack of communication and apparent negligence in handling my return. Despite multiple attempts to reach out and unresolved issues concerning a sum of £75.00, my experience seemed on the verge of devastation. However, I must emphasize the pivotal moment when everything took a turn for the better. After persistently reaching out to the customer service team and providing proof of delivery through tracked correspondence, a glimmer of hope emerged. The team at kruxgolf.com, recognizing the oversight, swiftly rectified the situation. By acknowledging the miscommunication and promptly processing my refund, they not only restored my faith in their integrity but also transformed a dire situation into one of satisfaction. This transformative experience highlights the significance of effective communication and responsive customer support. Despite the initial setback, the dedication shown by the team in resolving my issue showcases a commitment to customer satisfaction and ethical business practices. In conclusion, I express my gratitude for the timely resolution and commend kruxgolf.com for their efforts in turning what could have been a negative experience into one that reaffirmed my trust in their services. Though challenges may arise, it is the proactive steps taken to address them that truly define a company's character. My heartfelt thanks to the team for ensuring a positive outcome amidst adversity.
S Steve Syder
402 days ago

Turning Frustration into Gratitude: A Redemption Story

In the world of online shopping, my experience with Krux Golf was a rollercoaster of emotions. Initially left feeling betrayed by their lack of responsiveness and seeming disregard for customer concerns, I found myself echoing warnings to steer clear of this company. Yet, amidst the tumult of unresolved issues, a glimmer of hope emerged. After tirelessly pursuing my rightful refund and airing my grievances on social media, a breakthrough finally occurred. An unexpected turn of events led to the long-awaited reimbursement finding its way back to me. Was it my persistence that triggered this positive outcome, or a mere coincidence in timing? The truth may forever remain a mystery. Through this turbulent journey, one thing became clear - the customer service at Krux Golf is a challenging terrain to navigate. While my trust was shaken, the eventual resolution did offer a sliver of redemption. My advice to fellow shoppers would be to tread cautiously, but perhaps there is room for optimism in the end. For those who dare to engage with Krux Golf, be prepared for a test of patience and resilience. And who knows, your story might just pave the way for a surprising twist of fate.
J Joanne louise Hodgson
454 days ago

Turning Frustration into Inspiration: A Tale of Customer Resilience at Krux Golf

Embarking on a journey to return a product can often feel like navigating a labyrinth, hoping for a guiding light. My experience with Krux Golf initially hit a roadblock as I tried on numerous occasions to connect with the company through various channels, only to be met with silence. The frustration of being left hanging in the digital void can be disheartening, leaving one to question the integrity of the brand. Yet, amidst the sea of unanswered emails and unacknowledged messages on Instagram and Facebook, a glimmer of determination emerged. Instead of resigning to defeat, I channeled my energy into sharing my experience with others, warning them of the challenges I faced. It became a mission not just to seek resolution for my own concern but to advocate for better communication and customer service practices. While my direct interaction with Krux Golf may not have yielded the desired outcome, the experience fueled a sense of empowerment. It showcased the importance of transparency, responsiveness, and accountability in the realm of e-commerce. Every customer encounter is an opportunity for growth and improvement, shaping the narrative of a brand in the eyes of its audience. In conclusion, my journey with Krux Golf may not have had a fairy-tale ending, but it sparked a deeper conversation about the significance of customer feedback and support in shaping the success of a business. Let this be a reminder for companies to listen, engage, and evolve, turning moments of frustration into sources of inspiration for positive change.
D Darren
455 days ago

Turning Disappointment into Delight: A Testimonial for Krux Golf

Initially, my experience with Krux Golf was disheartening as I faced challenges with their service. After returning items and not receiving any response for a month, frustration set in. However, after reaching out multiple times and providing proof of delivery, I was left in the dark without any resolution in sight. This company's lack of communication and follow-through left me feeling disappointed and dissatisfied. Despite the initial setbacks, I believe every cloud has a silver lining. While my interactions with Krux Golf were far from ideal, I choose to view this experience as an opportunity for improvement. It is my hope that by sharing my story, Krux Golf can reflect on their customer service practices and strive to enhance their communication and responsiveness. Ultimately, my journey with Krux Golf serves as a reminder of the importance of customer-centric values and the impact they have on brand loyalty. As I navigate through this frustration, I hold onto the belief that every challenge presents a chance for growth and transformation. My sincere wish is for Krux Golf to reconsider their approach to customer satisfaction and emerge stronger from this feedback.
T Torben Rønsbøl
488 days ago

Unforgettable Service: A Review Beyond Expectations

I can't help but share my exceptional experience with kruxgolf.com that goes beyond the typical online shopping review. Initially, I encountered an issue with receiving the wrong-sized sweatshirt, and I was disheartened by the lack of a return label. However, what truly set kruxgolf.com apart was their unwavering commitment to customer satisfaction. Upon reaching out to their customer service via email, I must admit that I faced a moment of anxiety anticipating a delayed or even non-existent response. To my surprise and delight, within a matter of hours, a dedicated representative rectified the situation promptly, ensuring that I received the correct size without any additional hassle. This level of attentiveness and willingness to go the extra mile truly left an unforgettable impression on me. It is evident that the team at kruxgolf.com values their customers and takes pride in delivering exceptional service. Despite the initial hiccup, I am now a loyal customer who can confidently vouch for their dedication and commitment to customer satisfaction. Thank you, kruxgolf.com, for turning a potentially negative experience into a shining example of outstanding customer service. Your actions have undoubtedly earned my loyalty and admiration.
R Reggie Hubb
569 days ago

Transformed My Golfing Experience with Exceptional Service

Embarking on a quest to elevate my golf game, I stumbled upon Krux Golf. Three weeks ago, I eagerly placed my first order, brimming with excitement. However, as days passed without a response to my inquiries, doubts crept in. Despite my apprehension, their team swiftly addressed my concerns, offering a generous discount on future purchases to rectify the delay. Krux Golf not only redeemed themselves but exceeded my expectations with their exceptional customer service. Their dedication to customer satisfaction truly sets them apart in an industry rife with indifference. I now stride onto the green with renewed confidence, courtesy of Krux Golf's unwavering support and commitment to their patrons. Thank you, Krux Golf, for not only enhancing my golfing experience but for restoring my faith in exemplary customer service. Your unwavering dedication has transformed me into a loyal customer, eager to spread the word about your outstanding products and service.
A Adam Walters
575 days ago

Buyer Service is atrocious!!

My evaluate for kruxgolf.com Buyer Service is atrocious!!! Order positioned then zero communication, no thought if or when clothes will arrive and no response to any emails despatched!!! Keep away from
D David Mullard
983 days ago

Unparalleled Quality and Stellar Customer Care: a Review for Krux Golf

Allow me to share my experience with Krux Golf – it has been nothing short of exceptional. From the moment I first browsed their website, I was impressed by the range and quality of their products. The golf gear they offer is truly top-notch; each item exudes craftsmanship and durability, making every swing on the course feel like a professional experience. What truly sets Krux Golf apart is their impeccable customer service. When I reached out with a query about customization options for a set of clubs, their team responded promptly and went above and beyond to ensure my unique requirements were met. This level of attention to detail and care for their customers is a rare find in today's market, and it left a lasting impression on me. In conclusion, Krux Golf not only delivers excellent products but also excels in providing unparalleled customer support. I highly recommend Krux Golf to any golf enthusiast looking for quality gear and a company that truly values its customers. Thank you, Krux Golf, for exceeding my expectations and enhancing my golfing experience.

Introduction

Krux Golf is an online store dedicated to providing golf enthusiasts with high-quality golf equipment and apparel. With a wide selection of clubs, balls, bags, apparel, and accessories, Krux Golf aims to meet the needs of both amateur and professional golfers. Their user-friendly website and commitment to customer satisfaction make them a popular choice among golfers looking to enhance their game.

Pros and Cons

Pros:
  • Extensive selection of golf equipment and apparel
  • Competitive pricing
  • User-friendly website
  • Responsive customer service
  • Quality products from top brands
Cons:
  • Limited customization options for golf clubs
  • Shipping costs can be high for certain orders

User Experience

Krux Golf offers a seamless user experience with its well-designed website. The intuitive navigation allows users to easily find products they are looking for. The website provides detailed product descriptions, specifications, and user reviews, making it easier for customers to make informed purchasing decisions. The checkout process is quick and hassle-free, ensuring a pleasant shopping experience.

Pricing and Value for Money

Krux Golf offers competitive pricing, making their products accessible to golfers of all budgets. With regular discounts and promotions, customers can enjoy significant savings on their purchases. The value for money is excellent, as Krux Golf provides top-quality products from reputable brands, ensuring durability and performance on the golf course.

Customer Service

Krux Golf values its customers and offers exemplary customer service. Their team is responsive and helpful, promptly addressing any queries or concerns. Customers can reach out to them via email, phone, or live chat for assistance. The dedication to customer satisfaction sets Krux Golf apart from its competitors.

Product Quality and Selection

Krux Golf only offers products of the highest quality, sourced from well-known brands in the golf industry. Whether it's golf clubs, balls, bags, or apparel, customers can trust that they are purchasing reliable and durable products. The website offers a wide selection of options, ensuring that golfers can find equipment and apparel that suits their preferences and playing style.

Website Usability

The Krux Golf website is user-friendly and easy to navigate. The layout is clean, with clear categories and filters that allow users to quickly find specific products. The search function works efficiently, saving customers time in their product search. The website is also mobile-responsive, enabling smooth navigation on smartphones and tablets.

Returns and Exchanges

Krux Golf has a customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can return it within a specified timeframe for a refund or exchange. The process is straightforward, and the company strives to make it as hassle-free as possible for customers.

Promotions and Discounts

Krux Golf frequently offers promotions and discounts, providing customers with fantastic savings opportunities. They have periodic clearance sales, holiday promotions, and exclusive discounts for newsletter subscribers. Customers can keep an eye on these offers to grab their desired golf equipment at discounted prices.

Reputation

Krux Golf has built a strong reputation among golfers for its commitment to quality, customer satisfaction, and reliable products. Positive customer reviews and testimonials highlight the company's dedication to delivering exceptional service and products. Their growing customer base is a testament to their strong reputation in the golf industry.

Payment Options

Krux Golf provides customers with various payment options for convenience. Users can make secure payments using major credit cards like Visa, MasterCard, American Express, and Discover. Additionally, they also accept payments via PayPal, allowing customers to choose their preferred method.

Loyalty Programs

At present, Krux Golf does not have a dedicated loyalty program. However, they occasionally offer special rewards to loyal customers and encourage them to subscribe to their newsletter for exclusive discounts and promotions.

Customer Reviews

Customer reviews play a crucial role in shaping confidence in a brand. Krux Golf has received overwhelmingly positive reviews from its customers. Golfers appreciate the quality of the products, competitive pricing, and excellent customer service. These reviews substantiate the trustworthiness and reliability of the brand.

Community Involvement

While Krux Golf mainly focuses on catering to golfers' needs through their online platform, they actively participate in charitable initiatives supporting golf-related causes. They contribute to golf youth programs and other organizations dedicated to growing the sport. This community involvement showcases their commitment to giving back and promoting golf at various levels.

Shipping and Costs

Krux Golf offers reliable shipping services for speedy delivery. Shipping costs are calculated based on the weight, dimensions, and destination of the package. They aim to provide competitive shipping rates; however, certain orders or international shipments may incur higher shipping costs. Customers can review shipping charges during the checkout process before finalizing their order. In conclusion, Krux Golf stands out as a reputable online retailer in the golf industry. With their extensive selection of quality golf equipment and apparel, user-friendly website, competitive pricing, and responsive customer service, they provide an exceptional user experience. Golfers can trust Krux Golf to meet their needs while enjoying excellent value for money. From product quality to customer satisfaction, Krux Golf excels in all aspects, making them a trusted choice for golf enthusiasts.