Users Voice for Labwork365

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Labwork365 Overall rating
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Review article published on: 13 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 2.2
Jan 2023 5 5 2.6 4.6 1.3 5
Feb 2023 5 3.4 5 5 5 1.3
Mar 2023 5 3.1 5 5 5 1.2
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Detailed Labwork365 Review by

Introduction is an online medical laboratory that offers a wide range of lab tests and services, including blood work, allergy testing, STD testing, and more. They aim to provide easy and affordable access to medical testing for anyone who needs it, with the convenience of being able to order and pay for services online.

Pros and Cons

  • Complete privacy and confidentiality
  • Accessible from anywhere
  • Convenient online booking and payment
  • No physical location for consultation and explanation of results
  • No insurance coverage
  • No option to combine multiple tests into one package

User Experience is an easy-to-use platform that offers a smooth user experience. The website is simple, and users can easily browse different tests and services, view prices, and make bookings. They also have a customer support system that is available via email, chat, or phone.

Pricing and Value for Money

The prices at are competitive, and they offer various packages with discounts for customers who order multiple tests. They also offer periodic promotions and discounts, making the services accessible and affordable for everyone.


There are several alternative medical labs available online, including Quest Diagnostics, LabCorp, and Any Lab Test Now. Each offers unique features and pricing, and customers can select the one that offers the most suitable services for their specific needs.

Customer Service has a robust data privacy policy and offers complete confidentiality and privacy for customers. They also have a customer support system that is available via email, chat, or phone, and they are prompt in responding to customer inquiries or complaints.

Product Quality and Selection offers a wide range of laboratory tests and services, from STD testing to food sensitivity tests, and more. Their tests are conducted in advanced laboratories that are certified by CLIA, CAP, or other accrediting organizations. All of their test results are accurate, reliable, and delivered in a timely fashion.

Website Usability

The website is simple and easy to navigate. Users can quickly select the desired test from the drop-down menu and make an appointment. The website is available on all devices, and it is easy to browse and access from mobile phones and tablets.

Returns and Exchanges allows customers to cancel their appointments up to 24 hours before the scheduled testing time. They also offer a full refund for any tests that were canceled in advance. However, they do not offer exchanges for any services purchased.

Promotions and Discounts offers periodic promotions and discounts for their services. Customers can save up to 50% by taking advantage of these promotions.

Reputation has a strong reputation, with a 4.9 out of 5 rating on Trustpilot. They are known for their quick turnaround times, reliability, and excellent customer service. Customers appreciate the convenience and affordability of their services and often leave positive reviews.

Payment Options accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. They also accept PayPal and Google Pay as payment options.

Loyalty Programs does not offer any loyalty programs at the moment.

Customer Reviews has excellent customer reviews on Trustpilot, with a 4.9 out of 5 rating. Customers appreciate their reliability, affordability, and accessibility.

Community Involvement is currently not involved in any community events or programs.

Shipping and Costs does not charge any shipping fees as they are an online medical laboratory. Customers can choose to receive their results via email or through their online platform.