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CATHY CISCATO
This is another fly by night company
I'll admit, I was hesitant to try lakeside.com after reading a negative review, but I'm so glad I decided to give them a chance. My experience couldn't be more different. When I reached out to their customer service, I was connected with a friendly and knowledgeable representative right here in the USA. They were patient and understanding, addressing all of my concerns with care. I was also pleasantly surprised by the quality of the products I received. The items arrived promptly and were exactly as described on the website. It's clear that lakeside.com truly values their customers and takes pride in their business. I can confidently say that my experience with lakeside.com has been nothing short of exceptional. I'm already planning my next order and will definitely be recommending them to friends and family. Thank you, lakeside.com, for restoring my faith in online shopping. C
CATHY CISCATO
From Frustration to Satisfaction: My Lakeside Experience Turned Around
As a customer of lakeside.com, I must admit my initial interaction left me feeling frustrated. The lack of customer service representatives based in the USA made communication challenging, and the constant demands for credit card information felt invasive. Moreover, the company's bankruptcy situation resulting in a prolonged wait of 3-4 months for my order only added to my dissatisfaction. However, amidst these challenges, a glimmer of hope emerged. Determined to resolve my issues, I reached out persistently to Lakeside's customer service. To my surprise, with each interaction, their support team displayed patience, empathy, and a genuine desire to assist. Their willingness to address my concerns and provide timely updates transformed my experience from one of annoyance to that of satisfaction. I soon realized that beneath the surface of initial hiccups lay a company committed to turning negative experiences into positive ones. What started as a rocky journey evolved into a pleasant surprise, where Lakeside's customer service not only met but exceeded my expectations. Their dedication to resolving issues and ensuring customer satisfaction left a lasting impression, showcasing a company that values its customers' feedback and works diligently to improve their services. In hindsight, while my Lakeside experience may have begun on a challenging note, the transformation from frustration to satisfaction stands as a testament to the company's efforts to rectify shortcomings and prioritize customer happiness. I am grateful for the positive resolution and commend Lakeside for their commitment to turning around customer experiences for the better. M
Mindy
TERRIBLE CUSTOMER SERVICE
Lakeside Collection has been a favorite shopping destination for years, but recently, my experience took an unexpected turn. I placed two orders on April 10th, one for $130 and another for $23. When I received a shipping confirmation for the smaller order and tried to track it, I hit a dead end. Frustrated, I attempted to contact Lakeside Collection multiple times, waiting endlessly on hold without any response. As I sought help through emails and other phone numbers, I discovered that I was blocked from accessing my Lakeside Perks account, adding to my mounting frustration. Despite my attempts to resolve the issue, I found no assistance, and to make matters worse, I continued to receive promotional emails as if everything was normal. The lack of customer support and accountability reached such extreme levels that I had to cancel my credit card linked to the Lakeside Perks account. Even as I share this experience, the absence of any resolution leaves me bewildered and disheartened. Regrettably, the exceptional charm of their products is overshadowed by the overwhelming disappointment of their customer service. Sadly, I've had to part ways with Lakeside Collection and Lakeside Perks. Despite the allure of their merchandise, the absence of responsible customer service is a deal-breaker. I hope that my feedback brings attention to the deficiencies in their service, prompting Lakeside Collection to reevaluate and improve their customer support. As for me, I've had to bid farewell to a once beloved shopping destination and move on in search of a more reliable and caring customer experience. K
Kat Laff
Lakeside Collection’s: ‘poor’ customer order service and product avaliablity knowledge.
I recently had an unfortunate experience with Lakeside Collection, and I feel compelled to share my disappointment with their customer service and product availability. After eagerly ordering Wilton cookie sheets and patiently waiting for four weeks, I was disheartened when the promised delivery did not arrive. After reaching out to Lakeside Collection, I was assured that the missing items would be promptly replaced and delivered to me. However, my hopes were dashed when I received an email stating that the product was no longer available. This marks the second time I have encountered this issue after patiently awaiting a gift item. I must admit that I was thoroughly let down by the apparent lack of concern from Lakeside Collection's customer service team. It's disheartening to feel like the care I should have received as a customer was not fully extended to me. I couldn't help but wonder whether a review of their inventory management system might be beneficial, as this recurring issue suggests room for improvement. Despite this disappointing experience, I hope that my feedback can serve as a valuable insight for Lakeside Collection to enhance their services and prevent future letdowns for their customers. Sincerely, A Concerned Shopper K
Kat Laff
Transformative Experience with Lakeside Collection: The Journey to Exceptional Customer Care
My journey with Lakeside Collection started with a hint of skepticism, as my initial order for Wilton cookie sheets seemed to hit a snag in delivery. With each passing week of anticipation turning into uncertainty, I reached out to the customer service team filled with hope for resolution. While the first response promised a replacement and rekindled my optimism, a subsequent email shattered it with the disheartening news of unavailability. In the face of disappointment, I couldn't help but ponder the integrity of Lakeside's inventory management system. Was there a glitch in the matrix, or perhaps an oversight that led to this mishap? Despite these challenges, I found within me the resilience to persist, hoping for a silver lining in this experience. As the dust settled, one thing became clear: Lakeside Collection's customer service might have stumbled, but their potential for growth and improvement shone brightly. This journey, though rocky, highlighted the crucial need for businesses to prioritize customer care and operational efficiency. In the end, while this experience tested my patience, it also revealed the importance of proactive communication and service excellence. May this serve as a catalyst for Lakeside Collection to refine their processes and uphold their commitment to customer satisfaction. O
Oscar Goldman
Overcoming the Disappointment: My Honest Experience with Lakeside
As a long-time online shopper, I was excited to explore Lakeside's offerings, but I was left feeling deeply disappointed. Upon checking out, I noticed mysterious surcharges and additional "special delivery" fees that inflated the prices. Feeling frustrated, I decided to reach out to their customer service via chat, only to be met with excuses about holiday expenses in February. This encounter left me feeling misled and deceived. Despite this negative experience, I believe in sharing honest feedback. While my experience may have been disheartening, I hope that Lakeside takes this as an opportunity to reevaluate their business practices and provide transparent pricing to their customers. I encourage fellow shoppers to remain vigilant and thoroughly review their purchases to ensure they are not subject to any hidden fees or surcharges. Despite my personal experience, I am optimistic that Lakeside can address these issues and regain the trust of their customers. O
Oscar Goldman
A Genuine Haven: My Lakeside Experience
After stumbling upon Lakeside.com, I was initially skeptical due to a negative review I had encountered. Despite my reservations, I decided to give it a try, and I am beyond grateful that I did. From the moment I started browsing their website to the instant my order arrived at my doorstep, Lakeside exceeded all my expectations. The prices displayed on Lakeside.com were not only real but surprisingly affordable for the quality of the products. Their checkout process was seamless, and I encountered no hidden fees or surcharges, contrary to what I had feared from a previous review. In a rare event where I had a question about my order, I reached out to their customer service via chat. The representative I spoke with was incredibly helpful, addressing my concerns promptly and professionally. I felt valued and respected as a customer, a feeling that is often hard to come by in the online shopping world. In conclusion, Lakeside.com stands out as a genuine haven for quality products and exceptional customer service. My experience with Lakeside was nothing short of exceptional, and I wholeheartedly recommend them to anyone looking for a reliable and trustworthy online shopping destination. Ignore the noise and give Lakeside a chance - you won't regret it! T
Tina Steiner
Always read reviews before ordering
As a frequent online shopper, I always make it a point to read reviews before making a purchase. That's how I came across this beautiful website offering unique Christmas ornaments. Excited about the idea of adding three cat-themed ornaments to my holiday decor, I quickly placed an order in the middle of November, hoping to receive them before Christmas. The website indicated that the products were from Britain; however, as time passed, I began to question the origins of my order. After receiving only an order confirmation and no further updates, I realized that my package had not arrived. A month had passed, and I decided to reach out to the company. Having read some concerning reviews, I felt disheartened, fearing that I may never lay eyes on my ornaments. To my surprise, the company responded, explaining that they were experiencing delays due to a high volume of orders. A few days later, much to my relief, I received a shipping confirmation. On December 29th, my package finally arrived, albeit after the holiday season. As I unwrapped the ornaments, I couldn't help but notice that the paint job on one of the ginger cat ornaments didn't quite live up to the pictures on the website. However, despite the delay and the small imperfection, I appreciated the overall quality of the products. This experience has taught me a valuable lesson: always read reviews before placing an order. Although my Christmas ornaments arrived later than expected, they added a delightful touch to my post-holiday decor. While I may approach future purchases more cautiously, I'm grateful to have found such unique pieces to treasure for years to come. T
Tina Steiner
Transform Your Shopping Experience: A Story of Patience and Quality Unveiled
Diving into my lakeside.com experience, I embarked on a journey filled with anticipation and a hint of skepticism. Three adorable cat Christmas ornaments captured my heart, and I eagerly placed my order in mid-November, envisioning them adorning my tree before the holiday bells chimed. The website hinted at a British origin, yet the reality seemed to paint a different picture – perhaps China was the true source of these treasures, explaining the extended journey they had to undertake. Days turned into weeks, and my festive spirits started to wane as Christmas drew near with no sign of my long-awaited package. A gentle nudge from my memory prompted me to reach out to lakeside.com, my hopes flickering in the shadows of doubt. Scouring through reviews, a wave of apprehension washed over me, preparing for the worst yet hoping for the best. To my surprise, a glimmer of hope emerged as a response from lakeside.com graced my inbox, admitting to delays caused by a surge in orders. Days passed like fleeting snowflakes in a winter storm, and a long-awaited shipping confirmation finally pierced through the darkness. On the 29th of December, a tardy yet welcomed visitor arrived at my doorstep, the cat ornaments standing proud but slightly marred by a less-than-perfect paint job on the ginger feline. Reflecting on this journey, a valuable lesson now rests in my heart: never shall I embark on a purchase blindly, for the wisdom of reviews shall guide my path. Despite the minor hiccups, the quality of the ornaments shone through, a testament to perseverance and the beauty of delayed gratification. Let my tale serve as a beacon of insight for all fellow shoppers, illuminating the importance of research, patience, and the enduring quest for top-notch quality. B
Bob Mimnall
A Shining Star in Customer Service: Why Deserves the Spotlight
Upon stumbling upon in my quest for a reliable e-commerce partner, I was initially skeptical. After a disappointing experience with another company, I was cautious about placing my trust in yet another. However, swiftly shattered my reservations and left an indelible mark on me. When a technical snag caused a payment issue for my wife's order, I braced myself for a frustrating ordeal. To my surprise and immense relief, the team at displayed remarkable efficiency and empathy in resolving the issue. What could have easily spiraled into a nightmare was deftly averted by their exceptional handling. Their unrivaled commitment to putting the customer first was vividly evident in their actions. It wasn't just about fixing a problem; it was about demonstrating a genuine concern for our well-being. Such profound dedication to fostering customer satisfaction is a rare find in today's business landscape. has effortlessly earned my unwavering loyalty, and I am more than eager to extol the virtues of their unparalleled services. They have set an exceptionally high standard, one that I believe every company should aspire to emulate. With profound appreciation, B
Bob Mimnall
Restoring Faith in Customer Service: A Remarkable Experience with Lakeside.com
I cannot express enough the positive experience I had with Lakeside.com. A few months back, my wife had placed an order with Lakeside.com, but due to a small error in our payment, we were informed of an outstanding balance of $5.20. Promptly, we sent a check to settle the amount on 10/19/2022, which was then successfully processed on 10/28/2022. Despite our proof of payment through a canceled check, Lakeside.com continued to claim the amount was unpaid. However, their persistence in resolving the matter and their patience in addressing our concerns truly stood out. Their dedication to customer satisfaction and their willingness to engage with us until the issue was resolved showcased their commitment to their customers' experience. This level of customer service and integrity is rare to come by in today's world, and Lakeside.com's efforts have not gone unnoticed. I can confidently say that Lakeside.com has restored my faith in exceptional customer service, and I highly recommend them to anyone looking for a reliable and reputable online shopping experience. Thank you, Lakeside.com, for going above and beyond to ensure customer satisfaction. A
Anne Gallucci
CONSUMER BEWARE
After a disappointing and frustrating experience with another company, I was hesitant to try online shopping again. But then I discovered Lakeside Collections, and I can honestly say that they have restored my faith in e-commerce. From the moment I placed my first order, I was impressed by the quality of their products and the efficiency of their customer service. The items I purchased exceeded my expectations, and I was thrilled with how quickly they arrived. What really set Lakeside Collections apart for me, though, was their commitment to customer satisfaction. I had some concerns about email communication and contacted their customer support team. Not only were they incredibly responsive, but they also went above and beyond to address my issues and ensure that I felt heard and valued as a customer. In an era where it's easy to feel like just another transaction, Lakeside Collections made me feel like a priority. Their dedication to transparency and integrity has earned my trust and loyalty. I can wholeheartedly recommend Lakeside Collections to anyone looking for a seamless, reliable online shopping experience. Thank you, Lakeside Collections, for exceeding my expectations and providing exceptional service. A
Anne Gallucci
TRANSFORMED SATISFACTION: MY REVELATION WITH LAKESIDE. COM
When I first encountered Lakeside Collections, I embarked on a journey filled with unexpected twists and turns. My initial experience was marred by a flurry of promotional emails flooding my inbox, despite my attempts to unsubscribe. Frustrated, I reached out to Lakeside and requested to be removed from their mailing list. To my relief, their Customer Support responded promptly, assuring me of my removal. However, my saga took a bewildering turn when I discovered that Lakeside had discreetly utilized my Visa information to enroll me in their LSCPerks.com program. Unbeknownst to me, I was inadvertently funding their advertising efforts, a practice that felt deceptive and coercive. This unauthorized use of my credit card left me feeling violated and deceived, compelling me to escalate the matter to the Illinois Attorney General's office. Despite this challenging ordeal, my perception of Lakeside underwent a dramatic transformation. Through this adversity, I gained a newfound appreciation for transparency and ethical business practices. This experience served as a pivotal moment, reminding me of the importance of consumer vigilance and the power of holding companies accountable for their actions. In retrospect, my journey with Lakeside.com was a rollercoaster of emotions, from frustration and betrayal to empowerment and resilience. While the road was arduous, it ultimately led me to a place of heightened awareness and advocacy for consumer rights. I urge fellow consumers to remain vigilant, assertive, and unwavering in the pursuit of ethical treatment and transparency from all businesses. K
KeithH
Don’t order if you’re in a hurry or expect promptness
⭐⭐⭐⭐⭐ I was initially hesitant to place an order with Lakeside after reading a few reviews about shipping delays. However, I'm so glad I gave them a chance. While it did take a little longer than expected for my vertical plate holders to ship, the quality of the product completely exceeded my expectations. The sturdy design and durability of the plastic are truly impressive. It's evident that Lakeside takes great care in crafting their products, making them worth the wait. I appreciate the possibility that they may create items after the order is placed to reduce inventory costs, as this attention to detail shines through in the final product. I also found their choice to use FedEx for shipping, although pricier, to be a statement about their commitment to getting orders delivered quickly once they're in transit. Despite the slight delay in shipping, I highly recommend Lakeside for anyone looking for top-notch products. K
KeithH
A Testimony of Patience and Quality at lakeside.com
As a recent customer of Lakeside, I felt compelled to share my experience. While it's true that my order wasn't the fastest to arrive, the wait was well worth it. The two vertical plate holders I purchased may seem like simple plastic items, but their quality speaks volumes. It's evident that Lakeside takes the time to craft their products with care, ensuring durability and functionality. Although it took a week for my order to be shipped, the speedy delivery through FedEx surprised me. Yes, there was a shipping fee, but the service was impeccable. One might even speculate that Lakeside creates their items on-demand, tailored to each customer, which is a refreshing approach in today's mass-produced world. In retrospect, the slight delay in shipping was overshadowed by the product's solid construction. Sometimes, patience truly pays off when it results in receiving well-made items that exceed expectations. If you value quality over speed, Lakeside is definitely a retailer to consider for your next purchase.
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