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Lakme India is a popular brand in the Indian cosmetic industry. It offers a wide range of makeup items including lipsticks, eyeliners, blushes, and more. Besides, the brand also sells skincare products for different skin types. You can purchase these products from their official website,

Pros and Cons

  • Large selection of makeup and skincare items
  • Reasonable prices
  • Free shipping on orders above Rs. 950
  • Availability of rare items may not be guaranteed
  • Customer service can be improved

User Experience offers a smooth browsing experience to its visitors. The website is intuitive and easy to navigate with clear sections for makeup and skincare items. Additionally, it offers plenty of product images and detailed descriptions that help customers in making informed decisions.

Pricing and Value for Money

Lakme India offers products at competitive prices. In addition, it frequently runs discounts and offers on its products. The brand also provides loyalty programs to its customers, which offer additional discounts on purchases.


Some popular alternatives to Lakme India include Maybelline, L'Oreal Paris, and NYX. These brands offer similar makeup and skincare products in India.

Customer Service

Lakme India's customer service can be improved. The website does not have a dedicated customer service phone line. Customers can only reach them through email or chat, which may lead to delays in resolving issues.

Product Quality and Selection

Lakme India offers a range of makeup and skincare products that cater to different skin types. The quality of the products is good, and they are made from high-quality ingredients.

Website Usability

Lakme India's website is user-friendly with clear navigation and a visually appealing design. It offers customer reviews and ratings for products, which allows customers to make informed decisions.

Returns and Exchanges

Lakme India has a 7-day return policy for products that are damaged or defective. Customers need to notify them promptly via email, and they will arrange for a return or exchange.

Promotions and Discounts

Lakme India frequently runs promotions and discounts, typically during festive seasons. Customers can subscribe to their newsletter to receive updates on such offers.


Lakme India is a well-known brand in the Indian cosmetic industry, and it has a good reputation. The brand is known for its high-quality products.

Payment Options

Lakme India accepts all major payment options, including credit cards, debit cards, and net banking. Customers can also opt for cash on delivery (COD) payment.

Loyalty Programs

Lakme India offers a loyalty program, which rewards customers for their purchases. The program offers additional discounts on purchases and exclusive access to new product launches.

Customer Reviews

Lakme India's website has a customer review section for each product, which provides valuable insights into the product's effectiveness and quality. Most of the reviews are positive, with customers praising the quality of the products.

Community Involvement

Lakme India supports various social causes and initiatives, including girls' education and empowerment, women's health, and environmental sustainability.

Shipping and Costs

Lakme India offers free shipping on orders above Rs. 950. It delivers products across India through its courier partners. The delivery time may vary based on the customer's location, and the standard shipping charges are Rs. 60 for orders below Rs. 950.


Lakme India is a popular and reliable brand that offers high-quality makeup and skincare products. The website offers a smooth browsing experience and competitive prices. Despite a few drawbacks, such as customer service and availability of rare items, Lakme India is still a decent choice for Indian cosmetic enthusiasts.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...