Lampegiganten Reviews

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20 Reviews

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In the Lighting Store category

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10% users rated Poor
10% users rated Average
10% users rated Very Good
40% users rated Excellent
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K kunde
87 days ago

Following Months of a positioned order

My assessment for lampegiganten.no Following Months of a positioned order, we nonetheless haven't acquired our lamps. Horrible!
S Sandeep B
95 days ago

Unmatched Quality and Surprisingly Swift Delivery

Let me share my experience with lampegiganten.no, where I found not just good products but top-notch quality that exceeded my expectations. The attention to detail in their products was evident, making me appreciate my purchase even more. Moreover, what truly impressed me was the surprisingly swift delivery. I was expecting a longer wait time, but to my delight, the product arrived well before the estimated delivery date. This efficiency in their service truly sets them apart. And to top it off, the price was more than reasonable, making it a win-win situation. I highly recommend lampegiganten.no for their remarkable products, prompt service, and unbeatable prices. A truly satisfying experience all around.
M Mona E. Utheim
116 days ago

Exceeding Expectations: A Customer’s Journey with Lampegiganten.no

Stepping into the world of Lampegiganten.no was a game-changer for me. Their "rask service" doesn't just mean fast; it signifies a level of efficiency and care that goes beyond expectations. From the moment I placed my order, the team at Lampegiganten.no was by my side, ensuring a smooth and seamless experience. Their commitment to quick turnaround times is matched only by their dedication to quality. I was amazed at how meticulous they were in handling my order, ensuring that every detail was perfect before it reached my doorstep. The care they put into packaging my items showed a level of pride in their work that is truly commendable. But what truly sets Lampegiganten.no apart is their personalized touch. Despite the speed at which they operate, I never once felt like just another customer. They took the time to listen to my needs, understand my preferences, and tailor their services to suit me perfectly. It's rare to find a company that combines efficiency with such a personal touch, and Lampegiganten.no does it effortlessly. In a world where quick fixes and automated responses have become the norm, Lampegiganten.no stands out as a beacon of exceptional customer service. Their "rask service" is not just about speed; it's about going above and beyond to ensure that every customer feels valued and heard. I am beyond grateful for my experience with Lampegiganten.no and will not hesitate to recommend them to anyone in search of quality products paired with unparalleled service.
B Bjørn Gamst
181 days ago

Resilient Customer Service Triumphs Amidst Address Mishap and Payment Woes

In my reflective journey with lampegiganten.no, I encountered bumps along the road that tested both my patience and their service quality. Despite the obstacles, I must applaud their unwavering commitment to resolving issues and improving customer experiences. My rating of 2/5 arises from specific areas that merit attention. Firstly, the platform's filtering and categorization mechanisms could benefit from enhancements to streamline the browsing process. Secondly, my choice of bank transfer for a discount lacked confirmation, leading to uncertainty and additional steps to seek clarification. The real test came when a delivery mishap unfolded, resulting in a 'wrong address' status with the courier. As I delved into the labyrinth of customer support, I faced challenges in rectifying the address discrepancy due to technical intricacies within the system. However, the resilience of the customer service team shone through as they diligently worked towards a solution, proving their dedication to customer satisfaction. Although the experience was marred by delays and miscommunications, the eventual resolution provided a glimmer of hope. While an offer of compensation could have elevated the situation, the sense of diligence and commitment displayed by lampegiganten.no's staff reignited my faith in their service ethos. In conclusion, my journey with lampegiganten.no was not without its hurdles, but it is through overcoming such obstacles that true customer service excellence is revealed. I appreciate the efforts made by the team to address my concerns and improve their processes, showcasing a determination to deliver quality service in the face of adversity.
K kunde
235 days ago

A Beacon of Disappointment Turned into a Lesson Learned

When I first stumbled upon lampegiganten.no, I was filled with excitement and hope for upgrading the lighting in my home. However, my experience soon took a turn for the worse as my orders arrived in separate deliveries, leaving me puzzled and frustrated. While some items made their way to me promptly, there was a missing piece that seemed lost in transit, adding to my stress. Despite the initial disappointment, this experience became a valuable lesson for me. I learned the importance of clear communication and efficient logistics in the world of online shopping. Through this hiccup, I realized the significance of reliable delivery services in ensuring customer satisfaction. Although my journey with lampegiganten.no may have had its ups and downs, it ultimately led me to appreciate the seamless and well-coordinated services of other online retailers. This experience, albeit challenging, has taught me to value transparency and reliability in every aspect of my online shopping ventures. As I continue to illuminate my living space with beautiful lighting fixtures, I carry with me the wisdom gained from this experience. Thank you, lampegiganten.no, for being a part of this transformative journey.
K kunde
254 days ago

A Beacon of Hope: A Tale of Patience and Redemption

In my recent experience with lampegiganten.no, I encountered a delay with my parcel delivery that tested my patience. Despite eagerly anticipating its arrival, the package seemed to have vanished into thin air, leaving me in a state of uncertainty. As the days turned into weeks, frustration and disappointment set in. Contacting PostNord only added to my confusion, as they were unable to provide any insights into the parcel's whereabouts. The lack of answers felt like a cruel twist of fate, questioning the reliability of the entire process. However, amidst the chaos, a ray of hope shone through. The team at lampegiganten.no swiftly took charge of the situation, demonstrating empathy and dedication in resolving the issue. Their proactive communication and genuine concern reinstated my faith in their commitment to customer satisfaction. While the journey may have been riddled with challenges, the eventual resolution painted a picture of redemption. The delayed parcel not only arrived safely but was accompanied by a heartfelt apology and a gesture of goodwill, reinstating my trust in the brand. In the face of adversity, lampegiganten.no emerged as a beacon of hope, turning a frustrating experience into a moment of redemption. Their unwavering dedication to customer care transformed a negative situation into a positive outcome, leaving me with a newfound appreciation for their integrity and commitment to excellence.
C customer
261 days ago

Transformed my Space with Lampegiganten’s Unique Pieces!

Initially, my experience with Lampegiganten was a tad rocky. The lack of information about my parcel left me feeling uneasy about my purchase. After reaching out to inquire about my order, things took a positive turn. Within two weeks, I received the tracking details and was relieved to see progress. When my long-awaited package arrived, the outer box was damaged, sparking concerns about the condition of my lamp. Despite the setback, I was pleasantly surprised to find a stunning fixture inside. Although it required some fixing, the unique design and quality craftsmanship instantly transformed my space. While the initial hiccups were frustrating, the end result exceeded my expectations. Lampegiganten's standout pieces have added a touch of elegance to my home, making the journey worthwhile. A special thanks to their customer service team for addressing my concerns promptly and ensuring a satisfactory resolution. I'm now a proud owner of a statement lamp that never fails to impress!
S Siv Wedlog
280 days ago

Exemplary Service, Swift Delivery, Top-notch Quality – A Garden Transformation!

As a thrilled customer of lampegiganten.no, I cannot sing enough praises for their exemplary service, lightning-fast delivery, and impeccable quality products. The lights I purchased have truly transformed my garden, exuding elegance and charm. I highly recommend these lamps to anyone looking to elevate their outdoor space. Thank you, lampegiganten, for exceeding my expectations! 🙂
K kunde
293 days ago

Transformed Happiness: My Journey with Lampegiganten.no

When the lamp in my living room met an unfortunate demise thanks to my clumsy robot vacuum, I was convinced it was beyond repair. But thanks to Lampegiganten.no, my happiness was restored as they skillfully fixed it to look good as new! This transformation from devastation to elation is a true testament to the quality service and expertise offered by Lampegiganten.no. I am now a loyal customer for life, grateful for their exceptional craftsmanship and commitment to customer satisfaction.
K Kunde Magnar Mauritzen
297 days ago

A Bright Shine Amidst Delayed Delivery: Impressive Products Await Patience

Navigating through the virtual aisles of lampegiganten.no, I was instantly captivated by the array of stunning products on offer. The impeccable design, quality, and variety truly set them apart. However, my excitement was tempered by a slightly prolonged wait for my latest order to arrive. Despite the delay in delivery, the products themselves were well worth the wait. From sleek modern fixtures to elegant traditional pieces, each item exuded a sense of craftsmanship and attention to detail that made them a true standout in the world of lighting design. While the extended arrival time tested my patience, the exceptional quality and visual appeal of the products ultimately won me over. So, if you find yourself on the fence due to potential delays, rest assured that the end result is well worth the anticipation. Your space will thank you for the extra bit of patience as it basks in the warm glow of these impressive lighting solutions from lampegiganten.no.
T Torbjørn
306 days ago

Unreliable Shipping, Brought Down My Experience to 3 Stars

When I came across lampegiganten.no, I was thrilled to explore their products and make a purchase. However, my excitement was dimmed by the shipping experience. My package was handled by PostNord, and unfortunately, they failed to deliver as expected. PostNord's unreliable service brought down my overall experience with lampegiganten.no. The frustration of dealing with undependable shipping overshadowed the quality of the product itself. As a customer, it's disappointing to have such a crucial aspect of the purchasing process fall short. I sincerely hope that lampegiganten.no considers alternative shipping options in the future, as I believe this would significantly enhance the overall customer experience. Despite the shipping setback, I must acknowledge the quality of the product and the user-friendly website, which are certainly noteworthy. In conclusion, while I may be hesitant to make another purchase if PostNord remains the primary shipping option, I do see the potential for an improved experience with a more reliable shipping partner.
M Mcs
313 days ago

A Shining Light in Customer Service: My Experience with lampegiganten.no

Having recently made a purchase from lampegiganten.no, I can confidently say that my experience was nothing short of exceptional. Initially skeptical due to a negative review I had read, I was pleasantly surprised by the seamless and efficient service I received. Upon placing my order, the estimated delivery time was clearly stated as 3 to 4 days. Much to my delight, my item arrived on the third day, well-packaged and in perfect condition. The quality of the product exceeded my expectations, making the purchase well worth every penny. Furthermore, the customer service team at lampegiganten.no was extremely helpful and responsive when I reached out with a query regarding my order. Their professionalism and dedication to ensuring customer satisfaction truly stood out to me. In contrast to a previous negative experience, I found my entire transaction with lampegiganten.no to be smooth, transparent, and ultimately rewarding. I would highly recommend this store to anyone in search of quality products and top-notch service. Thank you, lampegiganten.no, for restoring my faith in online shopping experiences. Your commitment to excellence has won me over as a loyal customer.
K kunde
358 days ago

Transforming Ambiance Amid Challenges: A Glowing Review for lampegiganten.no

Delighted with my purchase from lampegiganten.no, I was initially puzzled by the installation process. However, once I overcame this hurdle, the radiance the light exuded was truly remarkable. Despite the confusion caused by the EM converter, navigating through it enhanced my learning experience. Reflecting on my purchase, I realized that perhaps opting for a different lamp color would have been more suitable. It would be beneficial if the website could provide clearer guidance on color selection to prevent such oversights. Overall, my experience with lampegiganten.no was uplifting, with the right ambiance ultimately lighting up my space.
N NEIL HAMILTON BARRIE / KOI-NOR
367 days ago

A Beacon of Professionalism: My Positive Experience with DHL

I recently had the pleasure of engaging with DHL for the delivery of my packages, after a disappointing encounter with PostNord. While I initially ordered from lampegiganten.no, the subpar packaging and late deliveries by PostNord left me frustrated. However, DHL's exceptional service and attention to detail completely transformed my experience. Upon receiving my packages from DHL, I was delighted to find that the products were not only well-packaged but also arrived in pristine condition. The timely delivery, in stark contrast to the delays I faced with PostNord, was a breath of fresh air. Their scheduled timing was adhered to diligently, and I received my items without any hassle. Furthermore, when I needed assistance, the customer service at DHL was top-notch. Unlike my experience with PostNord's unresponsive "Help Center," DHL's team was not only understanding but also prompt in addressing my queries. Their professionalism and efficiency truly set them apart in the realm of delivery services. In comparison to PostNord, DHL's seamless website interface and ease of communication with their support team highlighted their commitment to customer satisfaction. The contrast was stark, and I was left impressed by the level of service provided by DHL, making me a loyal advocate for their transport solutions. To anyone facing similar frustrations with their current courier service, I wholeheartedly recommend making the switch to DHL. Their dedication to professionalism and customer care truly exceeded my expectations, and I am grateful for the positive experience they have provided. Thank you, DHL, for restoring my faith in reliable and efficient delivery services. Warm regards, Neil H. Barrie
N Natalya Busovikvoa
386 days ago

Lighting up my Life: A Glowing Review for Lampegiganten.no

Embarking on my second purchase journey with Lampegiganten.no, I was once again greeted with exceptional service that shone as bright as their lamps. The swift delivery was a beacon of efficiency, illuminating their commitment to customer satisfaction. The quality of their products not only brightened up my living space but also my overall experience. I am delighted to recommend Lampegiganten.no to anyone seeking premium lighting solutions that truly illuminate both your home and your heart.

Introduction:

Lampegiganten.no is a popular online lighting retailer in Norway. With a broad range of lighting products, they aim to provide high-quality and stylish lighting solutions for both residential and commercial spaces. Lampegiganten.no has become a go-to destination for customers seeking innovative and energy-efficient lighting options.

Pros:

  • Wide selection of lighting products: Lampegiganten.no offers a vast range of lighting products, including ceiling lights, pendants, wall lights, table lamps, and outdoor lighting. Customers can easily find the perfect lighting solution for any room or outdoor area.
  • High-quality products: All the lighting products available on Lampegiganten.no are carefully selected from reputable brands known for their quality and durability. This ensures customers receive long-lasting and reliable lighting fixtures.
  • Competitive pricing: Lampegiganten.no offers competitive prices on their products, making it an affordable choice for those looking to enhance their spaces with high-quality lighting. Additionally, they frequently run promotions and discounts, making it even more cost-effective.
  • User-friendly website: The website is intuitive and easy to navigate, making it convenient for customers to find and purchase their desired lighting products. The product descriptions and images are clear and informative, helping customers make informed decisions.
  • Excellent customer service: Lampegiganten.no strives to provide exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers with any queries or concerns, ensuring a smooth purchasing experience.

Cons:

  • Shipping costs: While the prices of the products are reasonable, shipping costs can be a bit high, especially for larger orders or items.
  • Limited loyalty programs: Lampegiganten.no currently does not offer a loyalty program, which may disappoint customers looking for additional benefits or rewards.

User Experience:

The user experience on Lampegiganten.no is generally positive. The website's layout and design are aesthetically pleasing and user-friendly. Customers can easily search for products based on categories, styles, or specific features, simplifying the shopping process. The product pages provide detailed descriptions, specifications, and clear images, enabling customers to make informed choices. The checkout process is straightforward and secure, ensuring a smooth transaction. Overall, Lampegiganten.no prioritizes user experience, enhancing customer satisfaction.

Pricing and Value for Money:

Lampegiganten.no offers competitive pricing on their extensive range of lighting products. The prices are reasonable, considering the quality and durability of the products. They frequently offer promotions and discounts, providing customers with excellent value for their money. Customers can find affordable lighting solutions without compromising on quality, making Lampegiganten.no a cost-effective choice.

Customer Service:

Lampegiganten.no takes pride in delivering exceptional customer service. Their customer support team is knowledgeable, responsive, and dedicated to helping customers with any queries or concerns. Whether it's product recommendations, order tracking, or after-sales support, customers can rely on Lampegiganten.no's prompt and helpful assistance. The company's commitment to customer service enhances the overall shopping experience.

Product Quality and Selection:

Lampegiganten.no ensures high product quality by curating a selection from renowned lighting brands. These brands are known for their excellence in craftsmanship, durability, and innovative designs. Customers can trust that the lighting products available on Lampegiganten.no will meet their expectations in terms of quality and longevity. The extensive selection caters to various styles, ensuring customers find lighting fixtures that perfectly match their preferences and requirements.

Website Usability:

Lampegiganten.no's website is designed with a focus on user experience and ease of navigation. The layout is intuitive, allowing customers to navigate the site effortlessly. The search functionality is robust, enabling customers to find specific products or narrow down their choices based on various criteria. The website loads quickly, ensuring a seamless browsing experience. Overall, Lampegiganten.no prioritizes website usability, enhancing customer satisfaction.

Returns and Exchanges:

Lampegiganten.no provides a straightforward and hassle-free return and exchange policy. If a customer is not satisfied with a purchase, they can return the item within a specified timeframe and receive a refund or exchange. The process is simple and customer-oriented, ensuring a positive after-sales experience.

Promotions and Discounts:

Lampegiganten.no frequently runs promotions and discounts, allowing customers to save on their lighting purchases. These deals provide excellent opportunities for customers to access high-quality lighting products at discounted prices. By regularly updating their promotions, Lampegiganten.no ensures customers can maximize their savings while still enjoying top-notch lighting solutions.

Reputation:

Lampegiganten.no has established a strong reputation as a reliable and trustworthy online lighting retailer. They have gained the trust of customers through their commitment to quality, competitive pricing, and excellent customer service. Positive reviews and testimonials from satisfied customers reflect their reputation as a reputable lighting provider in Norway.

Payment Options:

Lampegiganten.no accepts a variety of secure payment options, including credit cards, debit cards, and PayPal. This flexibility allows customers to choose the payment method that suits them best, enhancing convenience and accessibility.

Loyalty Programs:

While Lampegiganten.no currently does not offer a loyalty program, they do provide occasional promotions and discounts to reward their customers. Although a loyalty program would be a welcomed addition, customers can still benefit from the company's ongoing deals and discounts.

Customer Reviews:

Lampegiganten.no values customer feedback and encourages customers to leave reviews. Their website features a review section where customers can share their experiences and ratings for products they have purchased. This transparency enables potential customers to make informed decisions based on the opinions of others, further enhancing trust and credibility.

Community Involvement:

While information regarding specific community involvement or initiatives by Lampegiganten.no is not readily available, they maintain a positive reputation within the lighting industry and have a loyal customer base. Engaging in community or social responsibility activities could further strengthen their brand image and demonstrate a commitment to giving back.

Shipping and Costs:

Lampegiganten.no offers reliable and prompt shipping services within Norway. They aim to deliver products to customers as quickly as possible. However, it is important to note that shipping costs can be relatively high, particularly for larger orders or bulky items. Nonetheless, the convenience and quality of the products make the shipping costs worthwhile for customers seeking premium lighting solutions.

In conclusion, Lampegiganten.no is a reputable and trustworthy online lighting retailer offering a wide range of high-quality and stylish lighting products. With competitive pricing, excellent customer service, and a user-friendly website, they prioritize customer satisfaction and value for money. While there are minor drawbacks in terms of shipping costs and the absence of a formal loyalty program, the overall experience provided by Lampegiganten.no proves their expertise, authority, and trustworthiness in the lighting industry.