Users Voice for Lampen24

33% users rated Terrible
0% users rated Poor
0% users rated Average
33% users rated Very Good
33% users rated Excellent
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Lampen24 Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 14 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 1.7 4.9 4 5
Jul 2022 5 4.4 2.7 4.5 1.8 4.5
Aug 2022 3.4 2.8 2 4.3 2.2 4.3
Mar 2023 3.4 4.5 2.2 4.8 2.3 4.8
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Detailed Lampen24 Review by

Introduction

Lampen24.be is an online lighting retailer based in Belgium, offering a wide range of lighting fixtures and accessories for residential and commercial spaces. The company claims to provide high-quality products at competitive prices while also providing excellent customer service.

Pros and Cons

Pros: Lampen24.be offers a wide range of lighting products at competitive prices. The website is user-friendly and easy to navigate. Plus, the company provides excellent customer service. Cons: Some customers have reported issues with shipping and handling.

User Experience

The Lampen24.be website is user-friendly and easy to navigate, making it easy for customers to find what they're looking for. The website also offers a range of filtering options to help customers refine their search results. Plus, Lampen24.be offers free shipping on orders over €50.

Pricing and Value for Money

Lampen24.be offers competitive prices, making it an affordable option for lighting products. The company also offers a price guarantee, promising to match the price of any competitor for the same product. Plus, Lampen24.be offers promotions and discounts, making it even more affordable for customers.

Alternatives

Alternative lighting retailers in Belgium include Light Gallery, Lirio, and Lumiere.

Customer Service

Lampen24.be provides excellent customer service, with knowledgeable and friendly staff available to help customers with any questions or concerns. The company also provides a range of customer service options, including email, phone, and live chat support.

Product Quality and Selection

Lampen24.be offers high-quality lighting products from top brands, including Philips, Osram, and Paulmann. The company also provides a wide range of lighting fixtures and accessories, including ceiling lights, wall lights, and outdoor lighting.

Website Usability

The Lampen24.be website is user-friendly and easy to navigate, making it easy for customers to find what they're looking for. Plus, the website provides a range of filtering options to help customers refine their search results.

Returns and Exchanges

Lampen24.be provides a 30-day return policy, allowing customers to return products for any reason within 30 days of purchase. The company also provides a 2-year warranty on all products.

Promotions and Discounts

Lampen24.be offers promotions and discounts, making it more affordable for customers. The company also provides a price guarantee, promising to match the price of any competitor for the same product.

Reputation

Lampen24.be has a positive reputation among customers, with many praising the company's excellent customer service and high-quality products.

Payment Options

Lampen24.be provides a range of payment options, including credit card, PayPal, and bank transfer.

Loyalty Programs

Lampen24.be does not currently offer a loyalty program.

Customer Reviews

Customer reviews of Lampen24.be are generally positive, with many praising the high-quality products and excellent customer service.

Community Involvement

Lampen24.be does not currently appear to be involved in any community initiatives or charitable programs.

Shipping

Lampen24.be provides free shipping on orders over €50. The company also provides fast and reliable shipping, with products typically delivered within 2-3 business days.

Costs

Lampen24.be offers competitive prices, making it an affordable option for lighting products. The company also offers promotions and discounts, making it even more affordable for customers.

Lampen24 Recent User Reviews

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Reviewer Name: Puchu Janssen

Review Submission Date: 2022-04-21

Review Title: Leveringen komen uit Duitsland & spam
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Review Description: Leveringen komen uit Duitsland, ook al lijkt het een Belgische shop te zijn, dus daar kan je een week op wachten. Ook krijg je ongevraagd spam toegestuurd waarin ze de unsubscribe link bewust bijna onvindbaar gemaakt hebben, geen lijntje onder de link zodat het gewone tekst lijkt waar je zo overheen kijkt, misselijk en opdrammerig gedrag.

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Reviewer Name: Ivan

Review Submission Date: 2022-03-09

Review Title: Goede service en snelle levering.
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Review Description: Goede service van de klantendienst (snel antwoord op vragen). Accurate levering.

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Reviewer Name: Wouter Vermeulen

Review Submission Date: 2021-10-19

Review Title: Alles was naar wens
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Review Description: Heb er onlangs besteld en alles is vlot verlopen. Het artikel was precies zoals vermeld op de site en de levering verliep vlot.

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