Lampen24 Reviews

Voted Good (4/5)

1538 Votes

20 Reviews

Vote Now

In the Lighting Store category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
15% users rated Average
0% users rated Very Good
70% users rated Excellent
Write a review
C CM
24 days ago

Classy looking lamp

My review for lampen24.be We are very happy with this purchase. Sometimes we order things which look great and in reality are not so. This looks as good if not better in our home.
P peter vos
27 days ago

Product ok

My review for lampen24.be Product okLevering ok
L Linda
32 days ago

Exceptional Service from Start to Finish – A Customer’s Delightful Journey with lampen24.be

Embarking on my quest for the perfect lighting solution, I stumbled upon lampen24.be, and what a discovery it was! The user-friendly interface of their website made browsing a breeze, allowing me to navigate through their vast selection with ease and precision. Upon placing my order, I was pleasantly surprised by the swift delivery that surpassed my expectations. The meticulously packaged product arrived in pristine condition, a testament to their commitment to customer satisfaction. What truly set lampen24.be apart was their exceptional customer service. When I encountered a minor issue, their representative went above and beyond to resolve it promptly and efficiently, leaving me feeling valued and cared for. From the seamless online shopping experience to the personalized touch in customer service, lampen24.be has undoubtedly won me over as a loyal customer. I wholeheartedly recommend them to anyone in search of not just quality products, but an unforgettable purchasing journey.
B Belg-Fr Customer
43 days ago

Limitation du choix linguistique dans le site web. Limitation of language choice on the website

My review for lampen24.be Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de)The website (Belgian: lampen24.be) is only in Dutch and it is not possible to have an item chosen from the French (luminaire.fr) or German (lampenwelt.de) website delivered to Belgium
L Lina
52 days ago

Poor quality follow-up

My review for lampen24.be Poor quality follow-up.9 working days ago I received the notification that the lamp I ordered is about to be given to transport firm. I immediately called Lampen24.be to say that in the address for delivery the house number was missing. However 7 working days ago transport firm put my parcel aside: impossible to deliver without house number. 4 working days ago I wrote detailed email to Lampen24.be. So far no news from Lampen24.be and no lamp.@Lampen24.be: vous pouvez me répondre en français aussi. Mais je préfère qu'au lieu de répondre à mon commentaire vous m'envoyiez ma lampe.
S Sreedhar Medipally
52 days ago

A Beacon of Hope: My Journey with Lampen24.be

In my anticipation for a package from Lampen24.be, I found myself immersed in a waiting game with GLS. Despite the delay, their customer service shone brightly as they navigated the challenges with empathy and dedication. The support I received during this uncertain time was truly heartwarming. As days turned into weeks, my trust in Lampen24.be remained steadfast. Their unwavering commitment to resolving the delivery hiccup filled me with hope. Their continuous updates and assurances painted a picture of reliability in turbulent times. Through this experience, I realized that it is not just about the product, but the journey and support that come with it. Lampen24.be exemplified this ethos, turning what could have been a frustrating ordeal into a testament of their exceptional customer care. While the wait seemed long, the eventual arrival of my package felt like a triumph. Lampen24.be, amidst the challenges posed by external factors, stood as a beacon of reliability and dedication. I am grateful for their perseverance and will continue to place my trust in them for future purchases.
O Olivier THOMAS
61 days ago

Quality perfect – Delivery time ~OK

My review for lampen24.be Quality perfect - Delivery time ~OK
E edelweiss villanueva
68 days ago

Turning Disappointment into Satisfaction: My Honest Feedback on Lampen24.be

Reflecting on my recent experience with Lampen24.be, I must share my disappointment with the delayed delivery. Anticipation was high as I eagerly awaited the arrival of the promised products before Christmas. Envisioning a cozy ambiance for our festive celebrations, I placed my order with excitement. However, reality fell short as the products reached my doorstep on the 28th of December, after the holiday season had passed. Opening the damaged box further dampened my spirits, revealing a broken lamp inside. Time constraints prevented us from promptly addressing this issue, as we were preparing for New Year's Eve festivities. It was disheartening to discover yet another broken lamp when we finally unpacked and attempted to install them. Despite these setbacks, I appreciate the opportunity to provide candid feedback. The experience, although challenging, highlighted areas for improvement in communication and packaging practices. I hope that Lampen24.be considers these aspects to enhance customer satisfaction in future transactions.
M Mehdi
81 days ago

Transforming My Home with Lampen24’s Quality Lighting Solutions

When I stumbled upon Lampen24's website, I was skeptical about finding the perfect lighting solutions for my home. However, after exploring their wide range of products, I was pleasantly surprised. The quality of their lamps, chandeliers, and LED lights surpassed my expectations. Each product exuded craftsmanship and attention to detail, elevating the ambiance of my living space. The durability of Lampen24's items is truly commendable, as they have maintained their pristine condition over time, enhancing the beauty of my home. Not only did Lampen24 provide me with quality products, but their customer service was also exceptional. The team assisted me in choosing the right lighting fixtures that suited my decor style, ensuring a seamless and satisfying shopping experience. I am thrilled with the transformation that Lampen24's products have brought to my home. Every corner now radiates warmth and elegance, thanks to their quality lighting solutions. I highly recommend Lampen24 to anyone looking to enhance their living space with top-notch lighting products.
M michael karmy
94 days ago

Exceeding Expectations: A Testament to Lampen24.be’s Top-Notch Service and Lightning-Fast Delivery

As a dedicated customer of lampen24.be, I am absolutely thrilled to share my experience with their exceptional service and incredibly fast delivery. From the moment I placed my order, I was impressed by the seamless and user-friendly online shopping experience. The website's interface was intuitive, making it incredibly easy for me to browse through their wide selection of lighting fixtures and find the perfect addition to my home. What truly sets lampen24.be apart is their commitment to customer satisfaction. When I reached out with a question about a specific product, their customer service team responded promptly and provided me with all the information I needed to make an informed decision. This level of attentiveness and professionalism was incredibly refreshing and solidified my confidence in their brand. Furthermore, the delivery of my order was astonishingly fast. I expected to wait several days for my purchase to arrive, but to my surprise, it was at my doorstep in record time. The packaging was secure, ensuring that my new lamp arrived in pristine condition. In conclusion, my experience with lampen24.be exceeded all my expectations. Their top-notch service and lightning-fast delivery have made me a loyal customer, and I will undoubtedly return for all my future lighting needs. I wholeheartedly recommend lampen24.be to anyone in search of quality products and exceptional customer care. Thank you for consistently going above and beyond!
L Lolo
102 days ago

Exemplary Service Beyond Expectations

When I stumbled upon lampen24.be, I was seeking a simple purchase experience. Little did I know that I would be greeted with exceptional service that exceeded all my expectations. From the moment I clicked on their website to the final delivery of my order, every step was seamless and enjoyable. What truly set lampen24.be apart was their dedication to customer satisfaction. Not only did they provide a user-friendly online shopping experience, but their prompt and courteous communication throughout the process made me feel valued as a customer. Their attention to detail and commitment to quality was evident in every interaction. The products I received were not only of top-notch quality but also arrived promptly and securely packaged. It was clear that they prioritize customer care and go above and beyond to ensure a positive shopping experience. Thank you, lampen24.be, for setting a new standard for service excellence. Your commitment to customer satisfaction has won me over as a loyal customer, and I will not hesitate to recommend your services to all my friends and family. Here's to many more bright and beautiful purchases with you! Gratefully, A Happy Customer ☺️
K KEN HENDERSON
114 days ago

An Illuminating Experience: Shedding Light on Quality Control

As a customer of lampen24.be, I recently purchased two LED external lights to brighten up my outdoor space. However, my excitement was dimmed when one of the lights arrived with visible damage at the base. The quality concern raised questions about the company's inspection process, highlighting the importance of thorough quality control checks before shipping products to customers. The damaged light was a reminder that attention to detail is crucial in ensuring customer satisfaction. While I appreciated the timely delivery and the intact condition of the second light, the incident shed light on the significance of prioritizing product quality and condition from the source. Moving forward, I hope lampen24.be considers enhancing their quality control measures to prevent similar issues in the future. Despite this setback, I remain optimistic about the potential of their products and look forward to a brighter experience with any future purchases.
K klant
118 days ago

Easy to order

My review for lampen24.be Easy to order, fast delivery. The description of the articles met the reality.
L Liz Guzman
148 days ago

Still have not received the lamps.

My review for lampen24.be Still have not received the lamps. Ordered the lamps on a Monday, got a call from the delivery company on a Wednesday planning to do the delivery for Friday, time estimated 9am to 6pm. Stayed at home the whole bloody day and the lamps never arrived! Nor I received a notice that the lamps were not going to arrive, nothing! And then on a Saturday I receive an email from this company assuming I have the lamps and asking me to rate them!
F Francois de Beuckelaer
151 days ago

An Illuminating Experience: Speedy and Effective Service

In my quest for quality lighting solutions, I stumbled upon lampen24.be and was pleasantly surprised by their commitment to swift and efficacious service. From browsing their vast selection to placing my order, the entire process was seamless and hassle-free. The website's user-friendly interface made it effortless to explore their myriad options, aiding me in finding the perfect lighting fixture for my space. What truly stood out was the prompt delivery of my order. Despite my anticipation, the package arrived sooner than expected, showcasing their dedication to customer satisfaction. Moreover, the efficiency of their customer service team was unparalleled. When I had a query regarding installation, their knowledgeable and friendly staff provided me with clear instructions, ensuring a stress-free setup process. In conclusion, my experience with lampen24.be was not only swift and efficient but also enlightening. I am delighted with my purchase and will undoubtedly return for future lighting needs. Thank you for brightening up my home and exceeding my expectations.

Introduction

Lampen24.be is an online lighting retailer that offers a wide range of products to meet the lighting needs of both residential and commercial customers in Belgium. Their website provides a convenient platform for customers to browse and purchase various lighting fixtures, lamps, and accessories. In this comprehensive review, we will cover various aspects of Lampen24.be, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide range of lighting products to choose from - Easy-to-use website with intuitive navigation - Competitive pricing - Secure payment options - Responsive customer service Cons: - Limited physical showroom options for in-person shopping - Shipping costs can be high for smaller orders

User Experience

Lampen24.be provides users with a seamless and enjoyable shopping experience. The website is well-designed, responsive, and allows customers to easily browse and filter products based on their preferences. The site also features detailed product descriptions, specifications, and high-quality images to help users make informed decisions about their lighting purchases.

Pricing and Value for Money

Lampen24.be offers competitive prices for their lighting products, ensuring that customers receive good value for their money. The website often features special promotions and discounts, allowing customers to save even more on their purchases. Additionally, Lampen24.be provides free shipping for orders above a certain threshold, which further enhances the value proposition for customers.

Customer Service

Lampen24.be prides itself on its excellent customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any inquiries, orders, or technical issues. The website also provides various contact methods, including a dedicated phone line and email, ensuring quick and effective communication with customers.

Product Quality and Selection

Lampen24.be offers a wide range of lighting products, including pendant lights, wall lamps, chandeliers, floor lamps, and more. The website features products from reputable manufacturers, ensuring high-quality and durable lighting solutions. Whether customers are looking for modern, traditional, or contemporary designs, Lampen24.be has a vast selection to meet diverse preferences and interior styles.

Website Usability

Lampen24.be has a user-friendly website that is easy to navigate. The search and filtering options make it simple for customers to find specific lighting products or narrow down their choices by criteria such as price, style, and brand. The checkout process is straightforward, and the site provides clear information about shipping and returns policies.

Returns and Exchanges

Lampen24.be has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return within a specified time frame and receive a refund or exchange. The process is hassle-free, and Lampen24.be guides customers through the necessary steps to ensure a smooth experience.

Promotions and Discounts

Lampen24.be frequently offers promotions and discounts on their lighting products. Customers can take advantage of special deals and seasonal sales to save money on their purchases. By subscribing to the Lampen24.be newsletter, customers can also receive exclusive offers and be notified about upcoming promotions, further enhancing the value proposition.

Reputation

Lampen24.be has established a solid reputation as a reliable and reputable online lighting retailer. With numerous positive customer reviews and a growing customer base, Lampen24.be has gained the trust of consumers in Belgium. Their commitment to quality products, competitive pricing, and excellent customer service has contributed to their positive reputation in the industry.

Payment Options

Lampen24.be offers various secure payment options to accommodate diverse customer preferences. Customers can choose to pay for their orders using major credit cards, PayPal, or bank transfers. The website ensures the protection of personal and financial information, making the payment process safe and secure.

Loyalty Programs

As of now, Lampen24.be does not have a dedicated loyalty program. However, they often reward repeat customers with exclusive offers or personalized discounts, showcasing their appreciation for customer loyalty. Customers can also subscribe to the Lampen24.be newsletter to stay updated on any future loyalty program launches.

Customer Reviews

Lampen24.be has received numerous positive customer reviews, highlighting their commitment to customer satisfaction. Customers have praised the quality of the products, the speed and efficiency of delivery, as well as the professionalism of the customer service team. These reviews reflect the overall positive experiences customers have had with Lampen24.be.

Community Involvement

Lampen24.be actively engages with its community through various initiatives. They take part in local charity events and sponsor lighting-related campaigns, showcasing their commitment to social responsibility. Lampen24.be's efforts to give back to the community further solidify their positive reputation and contribute to their image as a socially conscious retailer.

Shipping and Costs

Lampen24.be offers reliable shipping services to customers within Belgium. The shipping costs vary depending on the size and weight of the order. For larger orders, Lampen24.be provides free shipping, which adds value for customers. The website provides clear information about shipping options, estimated delivery times, and any potential additional charges, ensuring transparency and helping customers make informed decisions. In conclusion, Lampen24.be is a reputable online lighting retailer that offers a wide selection of products, competitive pricing, and excellent customer service. With their extensive range of lighting solutions, user-friendly website, and commitment to customer satisfaction, Lampen24.be is a reliable choice for anyone in Belgium looking for high-quality lighting products.