Users Voice for Lancome

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 18 Aug 2019

Last updated by on 10 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 2 5 5 2.2 5
Jan 2023 5 5 3 4.9 5 4.2
Feb 2023 5 1 5 3 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Lancome Review by

Introduction is the official website of Lancome, a luxury cosmetic brand that offers high-end skincare, makeup, and fragrance products. The brand was founded in 1935 and has since become a symbol of French elegance and sophistication. offers a convenient online shopping experience for customers in Russia, with a wide range of products, secure payment options, and excellent customer service.

Pros and Cons

  • Extensive selection of premium skincare, makeup, and fragrance products
  • Secure payment options and fast and reliable shipping
  • Excellent customer service
  • Wide range of promotions and discounts
  • Pricing may be higher than other cosmetic brands
  • Some products may not be available in Russia
  • Website may have limited language options for non-Russian speakers

User Experience offers a user-friendly interface that is easy to navigate. Customers can easily browse through products and filter their search according to their preferences. The website also provides product descriptions, ingredient lists, and reviews, which help customers make informed purchasing decisions.

Pricing and Value for Money offers premium-quality products that are priced accordingly. While the prices may be higher than other cosmetic brands, provides value for money with its high-end products and excellent customer service.


Some alternatives to include Sephora, Douglas, Rive Gauche, and Kiehl's. However, stands out for its extensive selection of premium products and excellent customer service.

Customer Service provides exceptional customer service through its responsive and helpful customer support team. Customers can contact the support team using the website's contact form, email, or phone number.

Product Quality and Selection offers a wide range of premium-quality products, including skincare, makeup, and fragrance. The brand is known for its innovative formula and effective products that cater to every skin type and concern.

Website Usability is easy to use and navigate, making it a convenient online shopping destination for customers in Russia. The website is optimized for both desktop and mobile devices, providing a seamless shopping experience.

Returns and Exchanges offers returns and exchanges for products that are unused and in their original condition. To avail of returns and exchanges, customers can contact the customer support team for assistance.

Promotions and Discounts offers a range of promotions and discounts for its customers, including free gifts with purchases, bundle deals, and seasonal discounts. Customers can also sign up for the brand's email newsletter to receive exclusive offers and updates.


Lancome is a well-established and reputable brand known for its high-quality products and exceptional customer service. The brand has received numerous awards and recognition for its innovative approach to skincare and makeup.

Payment Options offers secure payment options for its customers, including credit card, PayPal, and cash on delivery.

Loyalty Programs offers a loyalty program for its customers, where they can earn points for purchases that can be redeemed for exclusive rewards and discounts.

Customer Reviews features customer reviews for its products, providing valuable insights and feedback for potential customers. The website also includes ratings and reviews from beauty influencers and experts.

Community Involvement

Lancome is committed to environmental sustainability and supports various charitable causes. The brand has partnered with non-profit organizations to support causes such as education and women's empowerment.

Shipping and Costs offers fast and reliable shipping for its customers in Russia. The brand also offers free shipping for orders above a certain amount. The shipping costs are calculated at checkout based on the customer's location and order value.

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