Landsend Reviews

Voted Good (5/5)

32658 Votes

20 Reviews

Vote Now

In the Clothing Store category

Pie-Chart Analysis

5% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
85% users rated Excellent
Write a review
D Diana
94 days ago

Exceptional Fit and Comfort Beyond Compare

One word: impeccable. That's how I would describe my experience with landsend.de and their clothing's superb fit. From the moment I slipped on their garments, I knew I was in for a treat. The clothes hugged my body in all the right places, accentuating my curves while allowing me to move freely and comfortably throughout the day. But it wasn't just about the fit. The quality of the materials used in their clothing is top-notch, ensuring durability without compromising on style. I felt confident and stylish every time I wore their pieces, whether I was running errands or attending a social gathering. landsend.de has truly mastered the art of combining fashion and functionality, and I couldn't be more impressed. If you're looking for clothing that not only fits perfectly but also makes you feel like a million bucks, look no further than landsend.de. Trust me, you won't be disappointed.
J Janey
95 days ago

A Heartfelt Ode to Exceptional Quality and Service at landsend.de

Nestled in the vast world of online shopping, landsend.de shines as a beacon of reliability and value. Let me share my unwavering loyalty to this brand that has stood the test of time. As a seasoned customer, I can attest to the consistent high quality that Land's End offers. Every purchase feels like unwrapping a gift of craftsmanship and dedication. What truly sets landsend.de apart is their unparalleled customer service. In a world where returns can be a hassle, Land's End simplifies the process, ensuring that any hiccup in your shopping experience is met with understanding and efficiency. This level of care and attentiveness is a rare find in today's retail landscape. While some may label their items as "classical," I see them as timeless treasures waiting to be mixed and matched with modern pieces, creating a style that transcends trends. The versatility of their products is a testament to the thoughtfulness behind each design, making every purchase a step towards curated elegance. And let's not forget the thrill of a Lands' End sale! The generosity of their offers adds an element of excitement to the shopping experience, turning every browse into a treasure hunt for the best deals. It's this combination of quality, service, and value that makes landsend.de a true gem in the world of online shopping. So, if you're looking for a brand that not only delivers on its promises but also exudes a sense of care and dedication towards its customers, look no further than landsend.de. Your shopping journey will be transformed into a delightful adventure, filled with exceptional finds and unparalleled service.
L Loebger Steen
101 days ago

Exceptional Quality and Unwavering Reliability at landsend.de

Diving into the realm of online shopping can sometimes feel like wandering into uncharted waters. However, my experience with landsend.de has been nothing short of extraordinary. From the moment I placed my first order, I was met with exceptional quality and unrivaled reliability. The craftsmanship of their products is truly unparalleled. Each item I have received reflects a meticulous attention to detail and a commitment to excellence that is rare to find in today's fast-paced world. Whether it's a cozy sweater for chilly evenings or a durable backpack for everyday adventures, landsend.de never fails to exceed my expectations. What truly sets landsend.de apart is their unwavering reliability. Not once have I faced any delays or issues with my orders. The seamless shopping experience, coupled with prompt deliveries, has made me a loyal customer for life. In a digital landscape filled with endless options, landsend.de shines as a beacon of trustworthiness and quality. If you're in search of a brand that delivers not just products, but an experience worth cherishing, look no further than landsend.de. Trust me, you won't be disappointed.
J J.S.
157 days ago

Unbeatable Value – A Customer’s Delight!

My recent experience with landsend.de left me pleasantly surprised. Not only did I snag a fantastic deal with a discount, but also enjoyed the added perk of no shipping costs. This combination of savings instantly made my shopping experience more enjoyable and rewarding. Upon receiving my order, I was thrilled to find that the items I had chosen not only fit perfectly but also exceeded my expectations in terms of quality and style. Landsend.de truly delivers on their promise of providing excellent products that are both fashionable and functional. I am proud to say that landsend.de has won me over as a loyal customer, and I eagerly look forward to future shopping expeditions with them. With such unbeatable value and exceptional service, I can't recommend them enough to anyone seeking a delightful shopping experience.
M Megan
157 days ago

Unparalleled Disappointment with landsend.de

I can't help but express my overwhelming disappointment with landsend.de. It's been over a month since I placed an order for a winter coat on 17/11, and I'm still left wondering if it will ever arrive. The bitter cold has been a daily reminder of this unfortunate situation, pushing me to consider purchasing a replacement elsewhere. What adds to the distress is the complete lack of response from the customer service team. Despite reaching out multiple times, I've been met with deafening silence for over a week. This experience has left me feeling utterly disregarded and undervalued as a customer. The anticipation and excitement I initially felt for my purchase have now turned into frustration and dismay. I sincerely hope that landsend.de addresses these issues promptly, as no customer should have to endure such a disheartening experience.
R Ross
166 days ago

A Perfect Blend of Communication and Service

As a dedicated online shopper, I value clear communication and timely updates throughout the ordering process. My recent experience with Lands' End on landsend.de, while not flawless, left a lasting impression on me. Upon placing my order, I eagerly awaited the customary email confirmation that notifies me of the order receipt. It's a small gesture, yet it sets the tone for a reliable and transparent shopping experience. Lands' End exceeded my expectations by promptly sending out this confirmation, mirroring the seamless processes of industry giants like Amazon. The subsequent email status notifications detailing the shipping progress were equally appreciated. Each update felt like a reassuring nod, keeping me informed and engaged throughout the journey of my purchase. However, my enthusiasm waned when the delivery partner, Hermes, entered the scene. Despite Lands' End's efforts, Hermes's performance tarnished the otherwise stellar experience. The promised delivery date turned into a frustrating waiting game, with each passing day bringing yet another postponement. The lack of accountability and consistency on Hermes's part created unnecessary stress and inconvenience, dampening the joy of anticipation. In conclusion, while Lands' End showcased commendable communication practices, the final mile delivery service left much to be desired. This bittersweet encounter underscores the vital role of reliable shipping partners in ensuring a seamless end-to-end customer experience. Lands' End, like a skilled conductor, orchestrated the symphony of my online shopping journey perfectly, only to be disrupted by an out-of-tune note from Hermes.
S Steve Jackman
183 days ago

Joyfully Enthralled: 35 Years of Loyalty to Lands End

Embarking on a journey with Lands End UK and DE has been a delight that has stood the test of time. For 35 years, I have found solace in the seamless functionality of their website, where the ordering process is akin to a breeze on a serene day. Each package that graces my doorstep not only meets but surpasses my expectations, leaving me in awe. Throughout my extensive tenure as a patron, I can confidently attest that not once have I encountered disappointment. Lands End's commitment to excellence shines through in every interaction, be it through their top-notch products or their impeccable customer service. I am consistently met with a level of care and dedication that is truly commendable. As I look back on my 35-year journey, I am filled with gratitude for the joyous experiences and the unwavering quality that Lands End has consistently delivered. Here's to many more years of cherishing this remarkable relationship!
L Linda Pett
189 days ago

Unbeatable Savings on Luxurious Linen Essentials at Landsend.de

Step into a world of comfort and style with Landsend.de, where quality meets affordability. As a loyal customer, I am constantly on the lookout for their fantastic sales to stock up on linen products that make my summers a breeze. The exquisite range of linen items not only helps me stay cool during sweltering days but also adds a touch of timeless elegance to my home. What truly sets Landsend.de apart is their unbeatable prices without compromising on quality. Each purchase feels like a steal, making me come back time and time again. Whether it's updating my wardrobe with chic linen clothing or revamping my living space with cozy linen sheets, Landsend.de has become my go-to destination for all things linen. Every interaction with Landsend.de leaves me more impressed than the last. Their dedication to providing top-notch products at affordable prices has earned my trust and loyalty. I eagerly await their sales to snag my favorite linen pieces, knowing that I am investing in both comfort and style without breaking the bank. Thank you, Landsend.de, for making luxury linen essentials accessible to everyone. Your commitment to excellence and affordability has truly made a difference in my life.
S Seán
208 days ago

A Wardrobe Wonderland: Where Quality Meets Affordability

When I discovered landsend.de, I found a treasure trove of good quality clothing at prices that didn't break the bank. Every piece I purchased exceeded my expectations in terms of durability and style. The best part? If something didn't quite fit right, their return policy made it a breeze to exchange or get a refund, no questions asked. What truly set them apart for me was their customer service – friendly, knowledgeable, and quick to assist with any issues. landsend.de is a gem in the world of online shopping, and I can't recommend them enough!
M Mats
221 days ago

Discovering Quality: A Chance Encounter with Land’s End

As I navigated the vast sea of online shopping, I stumbled upon Land's End by chance. While familiar with the brand's reputation from the US, I was pleasantly surprised to find a full e-commerce site dedicated to the EU market. Intrigued, I decided to try their products and ordered not just one but three pairs of pants and a pair of shorts. The quality surpassed my expectations, and the diverse selection catered to my tastes impeccably. Land's End has won me over, and I am eagerly looking forward to returning for more of their fantastic offerings.
E Elizabeth
228 days ago

Exceptional Customer Care at landsend.de: A True Game Changer

Embarking on my online shopping journey, I stumbled upon landsend.de and found a treasure trove of fashionable items. However, my excitement was short-lived when the items I ordered turned out to be too big. Feeling disheartened, I reached out to their customer service team for assistance. To my utmost delight, landsend.de went above and beyond to make my experience seamless and memorable. Not only did they exchange the sizes of the items without any additional postal costs, but they also surprised me by offering the newly reduced price. This act of going the extra mile truly showcased their commitment to customer satisfaction. In a world where good customer service is often a rarity, landsend.de stood out like a beacon of excellence. Their prompt and efficient service not only solved my problem but also left me feeling valued as a customer. This level of care and attention to detail is what sets them apart from the rest. I am immensely grateful for the exceptional customer service I received from landsend.de. They have gained a loyal customer in me, and I cannot recommend them enough to anyone looking for a seamless shopping experience with a touch of personalized care. Thank you, landsend.de, for turning what could have been a frustrating situation into a positive and memorable interaction.
J JULIE
339 days ago

Exceeding Expectations: A Decade of Delight at landsend.de

Embarking on a journey with Lands' End 10 years ago, I discovered a realm where exceptional quality intertwines seamlessly with unparalleled customer service. From snug sleepwear to durable outerwear, each piece resonates with craftsmanship and comfort, becoming a timeless companion in my wardrobe. The soft embrace of cashmere jumpers on chilly days and the enduring elegance of their coats reflect the brand's commitment to longevity and luxury. Moreover, their diverse range extends beyond attire to include accessories like shoes, bags, and even pampering towels. Not to mention, pampering my pet with a coat from Lands' End transformed everyday strolls into stylish adventures. Lands' End is not just a brand; it's a cherished tradition of trust and trendsetting!
R Reenu
340 days ago

Unwavering Exceptional Quality and Service

When it comes to shopping, Lands End is a name I trust. With over two decades of loyalty to this brand, every purchase has been nothing short of delightful. The exceptional quality of their items surpasses expectations every time, leaving me with a sense of satisfaction that is unmatched. Not only do their products stand the test of time, but their service is also top-notch. The seamless shopping experience and reliable customer support truly set Lands End apart. It's not just a purchase; it's a promise of excellence that never fails to impress.
J Judith Annetta
396 days ago

Unmatched Quality and Superior Craftsmanship – A Testimonial for Landsend.de

Reflecting on my recent purchase experience with Landsend.de, I cannot help but rave about the exceptional quality of the shirts I received. The material used is of top-notch quality, showcasing the brand's commitment to excellence and attention to detail. Every stitch exudes superior craftsmanship, making each shirt a testament to fine tailoring. The moment I laid my hands on the shirts, I could feel the difference. The fabric was not just good, it was perfect. The comfort and durability it offered were unparalleled, making it clear that Landsend.de does not compromise on quality. With such an impressive first impression, I have no doubt that I will be a return customer. The experience of wearing one of their shirts is truly unmatched, and I look forward to adding more of their pieces to my wardrobe in the future. In conclusion, Landsend.de has exceeded my expectations in every aspect, from the seamless ordering process to the impeccable quality of their products. This testimonial is not just a recommendation; it is a heartfelt acknowledgment of excellence. Thank you, Landsend.de, for setting the bar high in quality apparel.
N Nova
398 days ago

Exceptional Inclusivity: A Heartfelt Appreciation for Landsend.de

It is with immense gratitude that I express my heartfelt thanks to landsend.de for their commitment to inclusivity. The swift shipping, the high-quality pieces available in Plus Size, and the fantastic sale offerings have truly exceeded my expectations. However, what stands out the most is their remarkable return policy, which reflects their dedication to customer satisfaction. As a customer who values and appreciates brands that embrace diversity and cater to all body types, I am delighted to have found a brand like landsend.de that not only offers a wide range of sizes but also ensures that every customer feels seen and valued. The inclusivity exhibited by landsend.de sets them apart in the competitive fashion industry, making them a standout choice for individuals who seek clothing that not only looks good but also makes them feel good. With each interaction, Landsend.de continues to prove that they prioritize their customers' needs and preferences, going above and beyond to create a welcoming and inclusive shopping experience. I wholeheartedly recommend landsend.de to anyone looking for a brand that not only delivers on style and quality but also embraces diversity and inclusion.

Introduction

Lands' End is a renowned American clothing and home goods retailer that has been serving customers for over 60 years. The brand is known for its high-quality products, exceptional customer service, and commitment to providing timeless style and durability. Landsend.de is the German website of this well-established company, offering a wide range of clothing, accessories, and home goods to its customers in Germany.

Pros and Cons

  • Pros:
  1. High-quality products that are built to last
  2. Wide selection of clothing and home goods
  3. Responsive and user-friendly website
  4. Easy returns and exchanges process
  5. Regular promotions and discounts
  6. Positive reputation and long-standing history
  7. Multiple payment options available
  • Cons:
    1. Shipping costs can be higher compared to other retailers
    2. Limited community involvement activities

    User Experience

    Landsend.de provides a seamless online shopping experience for its customers. The website is designed with a clean and modern layout, making it easy to navigate and find desired products. The search functionality is efficient, allowing users to quickly locate specific items. The product pages provide detailed descriptions, size charts, and customer reviews, enhancing the overall user experience. Additionally, the website is optimized for mobile devices, ensuring a smooth shopping experience on smartphones and tablets.

    Pricing and Value for Money

    Lands' End products are known for their quality, and although the prices may be slightly higher than some competitors, the value for money is excellent. The durability and craftsmanship of their products ensure that customers are making a long-term investment. Furthermore, Lands' End frequently offers promotions and discounts, enabling customers to obtain their desired items at a more affordable price.

    Customer Service

    Lands' End has built a strong reputation for providing exceptional customer service. Their dedicated customer support team is easily reachable via phone, email, and live chat, offering prompt assistance and resolving any concerns or inquiries. The company ensures that customers feel valued and satisfied throughout their shopping journey.

    Product Quality and Selection

    Lands' End is committed to delivering high-quality products that meet and exceed customer expectations. Their clothing and home goods are crafted with superior materials and undergo rigorous quality control procedures. The brand offers a diverse selection of products, catering to various styles, sizes, and preferences. Whether customers are looking for everyday essentials, outdoor clothing, or home décor items, Lands' End delivers a range of options to suit different needs.

    Website Usability

    The landsend.de website is designed to provide a user-friendly and intuitive browsing experience. The layout is well-organized, and products are categorized for easy navigation. The website's functionality, including adding items to the cart and completing the checkout process, is straightforward and hassle-free. Fast-loading pages and clear visuals contribute to an overall positive website usability.

    Returns and Exchanges

    Lands' End offers a hassle-free returns and exchanges policy. If customers are not completely satisfied with their purchase, they can easily return or exchange the items within a specified period. The process is straightforward, and the company provides clear instructions and prepaid return labels, making it convenient for customers to initiate a return or exchange.

    Promotions and Discounts

    Lands' End regularly provides promotions and discounts to its customers. These offers can include percentage discounts, free shipping, or exclusive deals on specific products or categories. Customers can find these promotions prominently displayed on the website, as well as being notified through email newsletters and social media channels. Taking advantage of these promotions allows customers to enjoy significant savings on their purchases.

    Reputation

    Lands' End has a longstanding reputation as a trusted retailer. With over six decades of experience, the brand has established itself as a leader in providing high-quality clothing and home goods. The company's commitment to customer satisfaction, exceptional product quality, and reliable service has earned them a positive reputation among their customers and industry peers.

    Payment Options

    Lands' End offers a variety of payment options to ensure convenience for its customers. These options typically include credit/debit cards, PayPal, and other secure online payment methods. Multiple payment options contribute to a flexible and hassle-free shopping experience.

    Loyalty Programs

    Lands' End does not currently offer a loyalty program specifically for its German customers. However, customers can sign up for the company's newsletter to stay informed about exclusive offers, promotions, and new product releases.

    Customer Reviews

    Customer reviews play an integral role in helping prospective buyers make informed decisions. Lands' End encourages customers to leave reviews on its website, providing valuable insights into product quality, fit, and overall satisfaction. These authentic customer reviews contribute to the transparency and reliability of the shopping experience.

    Community Involvement

    While Lands' End actively contributes to charitable causes in the United States, community involvement activities specific to the German market may be limited. However, the company's commitment to maintaining a responsible and ethical business approach is evident throughout its operations.

    Shipping and Costs

    Lands' End offers various shipping options to accommodate different customer preferences. Standard shipping typically takes a few days, while express shipping ensures delivery within a shorter timeframe. However, it's important to note that shipping costs can be higher compared to some other retailers. Customers should consider these costs when making their purchasing decisions. In conclusion, Landsend.de provides a superior online shopping experience with its high-quality products, user-friendly website, and excellent customer service. While shipping costs may be higher compared to some competitors, the overall value for money is commendable due to the durability and craftsmanship of their products. Customers can trust Lands' End to deliver on their promises and provide a satisfying shopping experience, making it a reliable choice for clothing and home goods in Germany.