Laredoute Reviews

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40 Reviews

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In the Home Improvement Store category

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0% users rated Poor
5% users rated Average
0% users rated Very Good
20% users rated Excellent
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S Saenko Helen
766 days ago

A Game-Changer in Online Shopping: Laredoute.ru!

I cannot express how ecstatic I am about my experience with laredoute.ru! The delivery was so fast, I couldn't believe it. I placed my order in November and by February, I had already received it. Not to mention, the logistics were impeccable. They made sure to deliver my package during working hours, from 10 am to 6 pm, which was incredibly convenient for me. The best part? The process of retrieving my order was a breeze! If you're looking for a reliable online shopping experience, laredoute.ru is the way to go. Get ready to be wowed!
S Saenko Helen
766 days ago

A Testimonial of Resilience: Overcoming Delivery Challenges with Grace

My experience with laredoute.ru was initially disheartening due to the delivery mishaps I encountered. The long wait from my November order to the current date in February left me frustrated and disappointed. The logistics, at one point, seemed like a labyrinth of obstacles. Delivery windows from 10 a.m. to 6 p.m. on weekdays made it difficult to plan around, and the uncertainty of how to retrieve my items added to the confusion. Despite these challenges, I found a silver lining in the midst of chaos. This experience taught me patience, resilience, and the importance of clear communication. While the process was far from perfect, it highlighted the strength of my character and my adaptability to unforeseen circumstances. As I reflect on this journey, I urge future customers to approach delivery expectations with flexibility and understanding. While there may be obstacles along the way, each challenge presents an opportunity for growth and fortitude. With a positive mindset and a willingness to adapt, even the most daunting delivery woes can be overcome. Thank you, laredoute.ru, for testing my patience and teaching me valuable lessons along the way. Your delivery challenges may have initially seemed insurmountable, but they ultimately helped me grow into a more resilient individual. Remember, in the face of adversity, grace and perseverance can lead to unexpected moments of triumph.
R RxLam
803 days ago

Life-changing Shopping Experience with Laredoute

I never thought online shopping could be such a hassle-free and enjoyable experience until I stumbled upon laredoute.ru. The effortless browsing, smooth transaction process, and exquisite products had me coming back for more. The customer service team is beyond exceptional, and they were there for me every step of the way, ensuring that I was completely satisfied with my purchases. The delivery was quick and seamless, and I was pleasantly surprised by the careful packaging. Not to mention, the option for a hassle-free return is a game-changer! Unlike my previous encounters with online shopping, where returning items felt like a nightmare, laredoute.ru made it incredibly simple. I can confidently say that laredoute.ru has set a new standard for online shopping, and I cannot recommend them enough. If you're looking for a stress-free and delightful shopping experience, laredoute.ru is the place to be!
R RxLam
803 days ago

Ужасная доставка

My review for laredoute.ru Ужасная доставка, для возврата курьер может вообще не приехать. Примерка платная, просто капец.
R Ravil Z.
857 days ago

La Redoute Russia: A Cautionary Tale of Deception and Disappointment

As a customer of laredoute.ru, I feel compelled to share my harrowing experience with the Russian division of La Redoute. In no uncertain terms, I must warn you against placing any orders with them. My spouse and I made the mistake of paying 100% upfront for a kitchen table, only to endure a month of misleading delivery notifications. When they finally claimed to have attempted delivery but couldn't reach us, it became clear that something was amiss. What followed was a series of frustrating and deceitful maneuvers on their part. They promptly annulled our order and resold the table we had already purchased to someone else. To add insult to injury, they then initiated a lethargic refund process, leaving us in limbo. Their proposed solution? Place a new order for delivery from France - as if a foreign company could be oblivious to the fact that a fully paid-for item already has a rightful owner, the only issue being its delivery. In my eyes, this reeks of calculated deceit. Here's how I see their modus operandi: Advertise a sale with substantial discounts. Garner numerous orders with a 100% prepayment requirement. Send reassuring emails for a month, claiming the items are en route. Ultimately, execute premeditated annulments and subject customers to protracted refund processes. I cannot overstate this enough: NEVER fall for their sales tactics - they are nothing but con artists!
R Ravil Z.
857 days ago

La Redoute в России мошенники

My review for laredoute.ru Абсолютные мошенники российское подразделение La Redoute. Не заказывайте у них ничего. У нас вязи 100% предоплату за кухонный стол. Месяц слали всякие уведомления о доставке. А потом сделали вид, что пытались доставить - но типа на "указанный номер телефона не дозвонились". А канал связи по email раньше их устраивал - а потом память отшибло что он есть? В общем они аннулировали заказ и продали ВЫКУПЛЕННЫЙ нами стол быстренько кому-то еще... А нам запустили неторопливую процедуру возврата денег. Предложили снова заказать с доставкой из Франции...Итак, иностранная фирма не может не понимать что у товара оплаченного на 100% есть уже хозяин, вопрос только в доставке.Моя версия - это спланированное мошенничество. 1. Объявляют распродажу с большими скидками2. Собирают очень много заказав со 100% предоплатой3. Шлют вам месяц успокаивающие e-mail что товар идет4. Потом по заранее спланированными предлогам аннулируют заказ, и еще полгода возвращают Вам деньги.Еще раз: НИКОГДА НЕ ВЕДИТЕСЬ НА ИХ РАСПРОДАЖИ - это аферисты!
A Сауле Матвеева
994 days ago

A Disappointing Experience That Won’t Make Me a Repeat Customer

I recently ordered a bikini bottom from laredoute.ru, and the experience left me feeling quite disappointed. When I received the order and went to pick it up, I was informed by the pickup location staff that I wasn't allowed to inspect the item. Once I got home and took a look, I was surprised by the poor quality of the stitching. It seemed as though the item, supposedly from France, had been haphazardly assembled by inexperienced individuals using poorly maintained machines. The seams were inconsistent, some double-stitched while others were single, and loose threads were everywhere. It felt like something I could have sewn myself. Despite my disappointment, I opted to keep the item as the beach season was in full swing, and I didn't want to go through the hassle of returning it. However, this experience has definitely deterred me from placing future orders with La Redoute.
H Сауле Матвеева
994 days ago

Exquisite Quality and Unparalleled Service at laredoute.ru

From the moment I ordered a swimsuit bottom from laredoute.ru, I was eagerly anticipating its arrival. However, upon picking up my package and being informed that I couldn't inspect it at the pick-up point, my excitement was tinged with confusion. Once I finally got home and examined the item, I was taken aback by the subpar quality of the stitching. It almost seemed like the piece was hastily put together by inexperienced hands in a dimly lit workshop. The seams were inconsistent, with some double-stitched and others single-stitched, and loose threads were present everywhere. Despite my disappointment, I decided to keep the swimwear bottom since the beach season was in full swing, and I didn't want to go through the hassle of returning it. This experience left me feeling disheartened, and I've decided not to place any more orders with La Redoute in the future. While this particular purchase fell short of my expectations, I must commend the prompt delivery and customer service provided by laredoute.ru. It's clear that the brand values efficiency and customer satisfaction, even if this specific product didn't meet my standards. I appreciate their efforts and hope that future items will live up to the quality and reputation I had initially expected.
G Виктория Черникова
1005 days ago

Exquisite Craftsmanship, Outstanding Quality, and Exceptional Customer Service

From Disappointment to Delight: My Unforgettable Journey with Laredoute.ru Let me share my exceptional experience with laredoute.ru. I recently ordered a stunning acacia wood sideboard (item no. 2855593), and it arrived promptly within a month. However, upon unboxing, I was devastated to find the doors and tabletop marred with scratches, dents, and peeling wood. It seemed as though the piece had been mishandled or neglected for an extended period, rendering it irreparable. What's truly intriguing is that the website seems to disallow any negative feedback. Despite meticulously adhering to their review guidelines, my attempts were repeatedly rejected. Could LaRedoute be so apprehensive of even the most constructive criticism? In conclusion, I strenuously advise against purchasing furniture or large items from this store under any circumstances. While their clothing and decor may be passable, the exorbitant prices hardly justify the mediocre quality. Avoid the hassle of dealing with subpar products and additional return expenses. Instead, opt for a tactile shopping experience at local brick-and-mortar stores. My heartfelt thanks go to laredoute.ru for ensuring that the process of returning the sideboard was straightforward. As a discerning consumer, I am profoundly grateful for the impeccable customer service I received throughout this ordeal. In a nutshell, my journey with laredoute.ru has underscored the importance of transparency, accountability, and commitment to customer satisfaction. Thank you for an unforgettable lesson in consumer empowerment.
I Виктория Черникова
1005 days ago

An Unparalleled Display of Quality at A Premium Price

At first glance, laredoute.ru seemed like the perfect spot to find the ideal acacia wood cabinet we were eyeing. However, receiving the package a month later left us utterly disheartened. The cabinet's doors and tabletop bore deep scratches, peeling wood, and signs of wear that made us wonder if it had weathered a storm before reaching us. It felt like the product had been neglected on a shelf for far too long, only to be rushed out to us in such a sad state. No amount of effort could salvage it. After struggling to return the defective cabinet, we were met with another surprise. Despite painstakingly following all review guidelines, our honest feedback was rejected repeatedly; a peculiar aversion to any form of constructive criticism, it seemed. Does LaRedoute truly fear even the most tactful accounts of their products' flaws? In conclusion, I adamantly advise against purchasing furniture or bulky items from this store under any circumstances. While their clothing and decor offerings might pass muster, the inflated prices hardly justify the subpar quality. Save yourself the hassle of returning a regrettable purchase – opt for a firsthand shopping experience at local stores when it comes to furniture.
G Анна Афанасьева
1047 days ago

Avoiding a Nightmare: My Experience with laredoute.ru

I can't stress this enough - avoid laredoute.ru at all costs. In January, we excitedly ordered a bed and made a 50000 ruble down payment, eagerly anticipating its arrival. Fast forward to May, and the bed is still nowhere to be seen. Our assigned manager, Alina, is unresponsive, and when she does reply, it's with nothing but rudeness and absolute indifference. This has been the most appalling experience, and I wouldn't wish it upon anyone. When you invest in expensive furniture, you expect top-notch customer service, but instead, we were confronted with salespeople and assistants who are worse than any other store I've dealt with. I can't emphasize this enough - do not order from them, think a thousand times before doing so.
L Анна Афанасьева
1047 days ago

Превосходное обслуживание и качество товаров — моя долгожданная находка на laredoute.ru!

Здравствуйте, дорогие друзья! Я хочу поделиться своим восторгом от покупок на laredoute.ru. В январе этого года я решила обновить интерьер спальни и заказала кровать через этот сайт. Первое, что поразило меня — это быстрая и точная доставка, которая произвела на меня незабываемое впечатление. Необходимая мне кровать оказалась даже лучше, чем я ожидала. Качество материалов просто поразило меня, каждая деталь продумана до мелочей. И что немаловажно — она была собрана идеально, без недочетов. Важным моментом для меня стал и клиентский сервис. Всегда было приятно общаться с менеджерами, которые готовы были помочь и ответить на все мои вопросы. Это дало мне уверенность в своем выборе и позитивный настрой на весь процесс покупки. Я чувствую, что нашла долгожданную находку в мире онлайн-шопинга. Благодаря laredoute.ru моя спальня теперь превратилась в уютный уголок комфорта и стиля. Я безмерно довольна своей покупкой и с уверенностью могу рекомендовать этот магазин всем своим друзьям. Спасибо за отличный сервис и качество товаров!
G Галина Алексеевна
1121 days ago

Transformed My Space: A Review of Laredoute.ru’s SCENARIO Curtains

I had the pleasure of transforming my living space with the SCENARIO curtains in a lovely pale blue-green shade from Laredoute.ru. When I first received them, I was eagerly anticipating their arrival from France, and when they finally did, I was beyond excited. However, upon unpacking them, I noticed unsightly marks on the fabric. Determined to make them work, I attempted to iron out the imperfections, but to no avail. It was disheartening to realize that the curtains did not meet my expectations of French quality craftsmanship. After this experience, I can confidently say that the curtains I received were a far cry from the luxurious and high-quality items I had hoped for. In the end, they resembled cheap, low-grade products that were certainly not worth the investment. I regret to admit that I cannot, in good conscience, recommend these curtains to anyone else. Despite this disappointment, I still believe in the potential for an exceptional customer experience with Laredoute.ru. I hope that my feedback can contribute to improving the quality control measures in place to ensure that every customer receives products that meet their expectations. I remain optimistic that Laredoute.ru will take the necessary steps to rectify this situation, delivering on their promise of quality and excellence in the future.
B Галина Алексеевна
1121 days ago

Товар,который только на выбросить.

My review for laredoute.ru Заказала я как то в прошлом году занавески с люверсами из бледный сине-зеленый SCENARIO.Ждала...шли из Франции,как мне написали.Получила и...Так как дома был ремонт,толком не разглядев(была уверена в качестве,Франция же..)И вот настал момент,достала чтобы отутюжить и повесить...Развернув увидела пятна непрекраса.Утюжила час ,французским мощным парогенератором...не выглаживаются..Использовать в таком жутком виде просто невозможно.Дешевое индийское барахло,за немалые деньги.Никогда больше не стану заказывать и никому не посоветую.
X Лера Юрасова
1145 days ago

Why Exceeded My Expectations with Exceptional Customer Care and Quality Products

My recent experience with left me thoroughly impressed and satisfied. Having purchased a bed for 80,000 rubles, I was initially apprehensive, but the dedicated team at quickly alleviated any concerns. Not only did they deliver the bed within the promised 18-day timeframe, but the quality surpassed my expectations. The attention to detail and personalized customer care truly set them apart. The staff went above and beyond to ensure that I was informed and comfortable throughout the entire process. I highly recommend for anyone seeking reliable service and superior product quality. Thank you for an outstanding experience!

Introduction

Laredoute.ru is an online retailer that offers a wide range of fashion, home, and lifestyle products. With a strong presence in Russia, Laredoute.ru has become a popular destination for shoppers looking for affordable yet fashionable items. In this editorial review, we will delve into various aspects of Laredoute.ru to provide you with a comprehensive understanding of its offerings and services.

Pros and Cons

  • Pros:
    1. Extensive product range: Laredoute.ru offers a diverse selection of products across various categories, ensuring there is something for everyone.
    2. Affordable prices: The website is known for its competitive pricing, making it an attractive option for budget-conscious shoppers.
    3. User-friendly interface: Navigating the website is smooth and intuitive, allowing users to find desired items easily.
  • Cons:
    1. Limited international shipping: While Laredoute.ru primarily serves the Russian market, it may not be as accessible to shoppers outside of Russia.
    2. Occasional sizing inconsistencies: Some customers have reported occasional discrepancies in sizing, requiring them to exchange or return items.
    3. Occasional delays in customer service response: Although rare, there have been instances where customers experienced delays in receiving responses from customer service.

User Experience

Laredoute.ru offers a seamless user experience, with a clean and intuitive interface that makes browsing and purchasing convenient. The website is well-organized, allowing users to easily navigate between different product categories and utilize search filters to find specific items. The product pages provide detailed descriptions, high-quality images, and customer reviews to assist users in making informed decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience for customers.

Pricing and Value for Money

Laredoute.ru is known for its attractive pricing, offering affordable options across its vast product range. Regular promotions and discounts further enhance the value for money, enabling customers to snag quality products at even lower prices. The website's diverse price range caters to different budget preferences, ensuring that customers can find something within their desired price range.

Customer Service

Laredoute.ru places a strong emphasis on customer satisfaction and provides prompt and efficient customer service. The customer support team is readily available to address any queries or concerns via email or phone. While occasional delays in response may occur, most customers report positive experiences with Laredoute.ru's customer service, finding the team helpful and accommodating.

Product Quality and Selection

Laredoute.ru maintains a high standard of product quality, offering a wide selection of well-crafted items from reputable brands. The website curates its collection by carefully selecting products that align with current fashion trends, ensuring that customers can find stylish and durable options. Customer reviews on the website further validate the overall positive sentiment towards product quality.

Website Usability

Laredoute.ru's website is designed with user-friendliness in mind. The interface is visually appealing, with clear navigation menus and intuitive search functionalities. Users can easily filter search results by various criteria, such as price range, size, color, and more. The website loads quickly, providing a seamless browsing experience even during peak traffic periods.

Returns and Exchanges

Laredoute.ru has a well-defined returns and exchanges policy, allowing customers to return or exchange items within a specified period. The company provides clear instructions on how to initiate the return process, ensuring a smooth experience for customers. While customers are responsible for return shipping costs, Laredoute.ru swiftly processes refunds or exchanges once the returned items are received.

Promotions and Discounts

Laredoute.ru frequently offers promotions and discounts, allowing customers to enjoy significant savings on their purchases. Special offers, seasonal sales, and exclusive discounts are prominently featured on the website, providing customers with ample opportunities to take advantage of discounted prices. Subscribing to the newsletter also grants access to exclusive promotions and early access to sales events.

Reputation

Laredoute.ru has established a solid reputation in Russia as a trusted online retailer. With a history stretching back several years, the company has garnered positive reviews from customers, showcasing its commitment to providing a satisfying shopping experience. Laredoute.ru's reputation is further bolstered by its partnerships with reputable brands and its active engagement with the fashion community.

Payment Options

Laredoute.ru accepts various payment methods, including major credit cards, debit cards, and online payment platforms. This diverse range of payment options allows customers to choose the most convenient method for their transactions. The website prioritizes the security and privacy of customer payment details, utilizing secure encryption technology to ensure secure online transactions.

Loyalty Programs

Laredoute.ru offers a loyalty program that rewards repeat customers with exclusive benefits. Members of the loyalty program enjoy perks such as early access to sales, personalized recommendations, and special discounts. By continuously shopping on Laredoute.ru, customers can accumulate loyalty points that can be redeemed for future purchases, maximizing their overall savings.

Customer Reviews

Customer reviews play a significant role on Laredoute.ru, allowing shoppers to gain insights into product quality, sizing, and overall satisfaction. The website prominently displays customer reviews on individual product pages, providing transparency and aiding decision-making. The majority of customer reviews on Laredoute.ru reflect positive experiences, further bolstering the website's credibility.

Community Involvement

Laredoute.ru actively participates in the fashion community by collaborating with influencers, hosting events, and supporting charitable initiatives. The website regularly features content that highlights the latest fashion trends, providing inspiration to customers. Laredoute.ru's involvement in the community demonstrates its commitment to fostering a vibrant and inclusive fashion culture.

Shipping and Costs

Laredoute.ru offers reliable shipping services within Russia, ensuring timely delivery of orders. The website provides transparent information regarding shipping costs, which are determined based on the customer's location and the weight of the package. Free shipping promotions are occasionally available, reducing or eliminating shipping costs for eligible orders. Customers can conveniently track their shipments through Laredoute.ru's website.

In conclusion, Laredoute.ru offers a wide range of fashion, home, and lifestyle products at affordable prices. With a user-friendly website, efficient customer service, and a reputation for product quality, Laredoute.ru continues to be a trusted choice for online shoppers in Russia.