Lascana Reviews

Voted Poor (2/5)

16 Votes

30 Reviews

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In the Women's Clothing Store category

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60% users rated Terrible
20% users rated Poor
0% users rated Average
7% users rated Very Good
13% users rated Excellent
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T TGN
64 days ago

Mediocre high quality, costly to return

My overview for lascana.com The costume I obtained was 4 inches longer within the entrance. It was not a flattering match. So as to return the costume, I used to be charged again for the "free delivery" I obtained once I positioned my order, and was charged a promotional payment...in whole, it was almost $11 extra. As well as, I would wish to pay moreover to ship it again. So as to keep away from extra delivery prices to ship it again, I've to drive to a particular return retailer.... This additional return price was not made clear on the time of buy, so purchaser beware!! The one cause I gave 2 stars was as a result of the merchandise arrived pretty shortly.
L Lori Walsh
81 days ago

Transformed Shopping Experience Await!

I recently stumbled upon lascana.com, eager to update my lingerie collection. However, to my dismay, the items I desired were continuously out of stock. Specifically, the availability of sizes was a constant struggle. It seemed like I could only find the tiniest sizes remaining, leaving me with limited options that didn't match my needs. Despite their appealing product adverts, it felt disappointing not to find the right size combinations. If only they could replenish their sizes promptly, many customers like me could fulfill their desired purchases seamlessly.
N Nina Behan
163 days ago

I have a lot of your clothes and I like…

"I cannot express how much I adore the quality of your clothing! As a loyal customer, my wardrobe is filled with your stylish pieces that never fail to impress. The attention to detail and craftsmanship is truly unmatched. However, I'd love to see a more extensive range of colors. While I appreciate the classic tones, I long for vibrant, jewel-like hues such as emerald green, sapphire blue, and rich reds. These shades complement my skin tone impeccably and would instantly elevate your already stunning collection. I believe this addition would not only cater to a wider audience but also showcase the brand's versatility throughout the seasons. Please consider incorporating this spectrum of colors into your designs, and I assure you, I'll be the first in line to make a purchase!"
N Nina Behan
163 days ago

Transforming My Wardrobe: A Colorful Testimonial for Lascana.com

Diving into the exquisite realm of fashion at Lascana.com has truly been a wardrobe-changing experience for me. The quality and style of their clothes have won me over, sparking a deep appreciation for their collection. However, as I peruse their virtual aisles, a longing tugs at my heart for a more vibrant palette. While Lascana's apparel dazzles with sophistication, my personal style craves the rich allure of jewel tones - the vivid emerald greens, deep royal blues, and fiery reds that breathe life into an outfit. These shades speak to my soul, elevating my presence and enhancing my confidence. Admittedly, the current color offerings, apart from the classic black, fall short of complementing my skin tone. With a passion for bolder hues, I find myself yearning for a chromatic infusion that resonates with the winter color spectrum. While Lascana’s choices resonate well in spring and fall, I eagerly anticipate a broader range that aligns with the season's vibrant, cool tones. Despite my slight hesitation in ordering, my loyalty and admiration remain unwavering. I hold out hope for a rainbow of possibilities, eagerly anticipating the day when Lascana will infuse their exquisite designs with the captivating allure of jewel colors. My journey with Lascana has been one of discovery and delight, and I eagerly anticipate the possibility of an even more radiant wardrobe awaiting me in the future.
D Disgusted Customer
198 days ago

Can’t trust shipment process. Treat you like you work for them!

I can’t say enough about LaScana's incredible customer service. When I needed to make a special order for a Saturday delivery, they went above and beyond to assist me. The representative I spoke with on the phone was extremely helpful and reassured me that my package would arrive on time. However, when my delivery was delayed due to an unexpected surge in orders, I was understandably frustrated. Despite this setback, LaScana immediately took responsibility for the issue and offered a swift solution. They arranged for the package to be picked up and processed the return without any additional hassle on my end. The level of care and dedication they showed during this stressful situation truly impressed me. They not only rectified the problem but also took proactive steps to ensure my overall satisfaction. I'm grateful for their understanding and quick resolution. In the end, LaScana's exceptional customer service turned what could have been a negative experience into a testament to their commitment to their customers' needs. I highly recommend LaScana and will undoubtedly be returning for all my future purchases. Thank you for going above and beyond, LaScana! You've earned a customer for life.
D Disgusted Customer
198 days ago

Exemplary Customer Service Sets a New Standard!

Sharing my outstanding experience with LaScana.com! I recently sought assistance over the phone to secure a Saturday delivery and was pleasantly surprised by the exceptional service provided by their agent. Despite the surge in orders, the team went above and beyond to ensure a smooth transaction. In the end, I received my package on time, ready for my vacation. LaScana's dedication to customer satisfaction truly shines through. It's heartwarming to be treated with such care and consideration. Thank you, LaScana, for your top-notch customer service that sets a new standard in the industry!
C Chas Smiley
235 days ago

Highly Recommended for Women’s Online Retailer

As a husband wanting to surprise my wife with the best, Lascana USA has become my go-to for all her fashion needs. The products are not just stylish, but the quality is unparalleled. Each time I receive the order, it's like unwrapping a treasure. The fast and free shipping is the cherry on top, making the whole experience even more delightful. I find comfort in knowing that I'm supporting a brand that values high-quality products over mass-produced, cheap alternatives. Lascana USA has truly set a new standard for online retailers, especially for women. I highly recommend them to anyone looking for top-notch fashion and exceptional service. Thank you, Lascana USA, for helping me bring joy to my wife with every purchase!
C Chas Smiley
235 days ago

Exceeding Expectations with Quality and Speed

As a frequent shopper at Lascana USA, I can wholeheartedly attest to the exceptional experience this online retailer offers. The moment my wife discovered their products, she fell in love with the impeccable quality that surpasses all expectations. Not only is the craftsmanship top-notch, but the speed of delivery is truly impressive—almost unbelievably fast, and yes, free shipping is indeed a delightful bonus! Supporting Lascana over other companies selling inferior, mass-produced items became a no-brainer for us. The care and dedication evident in every detail of their clothing sets them apart in a sea of mediocrity. If you're looking for a women's online retailer that values quality, efficiency, and style, Lascana is the ultimate destination. Trust me, giving them a try will redefine your online shopping experience.
M Maxine
273 days ago

Transparency and Quality Matter: My Honest Experience with Lascana.com

When I first ordered from lascana.com, I was excited to receive my items. However, the excitement quickly turned to disappointment when I realized the poor quality and ill fit of the products. My disappointment grew as I encountered unexpected charges for returns, including a hidden promotional fee that caught me off guard. What truly irked me was the lack of transparency regarding these fees. It felt like the company was not upfront about these additional costs, leaving me feeling misled and dissatisfied. To make matters worse, the policy of counting separate shipments as individual orders for return purposes resulted in extra return shipping fees and promotional charges. It seemed unjust and only added to my growing frustration. In the end, this experience left me feeling that the company's practices were shady, and I was left with a bitter aftertaste from what should have been a simple and enjoyable shopping experience. Transparency and quality matter, and I hope that Lascana.com takes steps to rectify these issues for the benefit of its customers.
M Maxine
273 days ago

Extensive and Disappointing Experience with Lascana

My experience with Lascana has been more than disappointing. The products I received were not only poor in quality but also ill-fitting, which was a major letdown. What made matters worse was the discovery of hidden fees upon returning the items. The additional promotional fee came as a complete surprise, and the lack of clear disclosure only added to the frustration. Even more concerning was the realization that separate shipments were treated as individual orders, resulting in additional return shipping fees and promotional charges. This lack of transparency and the seemingly unjustified fees have left me with a negative perception of the company. It's disheartening to encounter such practices, especially after placing trust in a brand. I sincerely hope that Lascana takes steps to address these issues and provides more transparent and customer-friendly policies in the future.
L Lee-Ann Effune
273 days ago

Will never buy from Lascana again

A Disappointing Experience with Lascana: A Detailed Customer Review I recently embarked on an online shopping journey, eagerly anticipating the arrival of a stunning dress from Lascana, only to be met with frustration and disappointment. Having carefully selected my desired dress, I eagerly awaited its arrival, only to be dismayed by the product that greeted me. To my dismay, the package contained a dress of colossal proportions, far surpassing the size I had originally selected. As I grappled with the unexpected and incorrect item, I faced the grim reality of additional expenses to remedy this error. The prospect of returning the item loomed ahead, accompanied by the financial burden of a $7 shipping fee. To my dismay, this disappointing situation was compounded by the subtraction of a further $7, purportedly for a promotional deduction. This unfortunate series of events culminated in a meager refund of $25, only a fraction of my initial $39 expenditure. Beyond the financial inconvenience, the quality of the garment further amplified my dissatisfaction. The subpar craftsmanship and lackluster material fell short of my expectations, leaving me disheartened by the entire shopping experience. My endeavor to procure a beautiful dress from Lascana turned into a distressing and unrewarding ordeal. The compounding financial implications of returning the incorrect item, coupled with the deducted promotional amount, left me feeling disheartened and disenchanted. Regrettably, the underwhelming quality of the product further exacerbated my disillusionment. In conclusion, my interaction with Lascana left an indelible mark of disappointment and frustration. The promise of a seamless and gratifying shopping experience was regrettably eclipsed by logistical and qualitative shortcomings. As a discerning consumer, I am compelled to share my lamentable encounter, cautioning others to exercise vigilance when considering their own interactions with this brand. My hope is that this recounting of my experience serves as a cautionary tale, prompting conscientious consideration and informed decisions in the realm of online retail.
L Lee-Ann Effune
273 days ago

Won’t ever purchase from Lascana once more

My evaluate for lascana.com I ordered a gown and obtained a gown 5 instances larger than what I had ordered. My order was $39, you then must pay to ship the merchandise again which is $7 they usually take off one other $7 for some promotion. So I’m solely getting $25 again. I believe it’s ridiculous. The standard just isn't nice both..
M Michelle
299 days ago

Ridiculously small.

As a frequent swimsuit shopper, I was excited to try out Lascana's swimwear after hearing great things about their designs. However, my experience left me shocked and disappointed. I typically wear a size 14, so I ordered both a 14 and a 16 to ensure a perfect fit. Much to my dismay, neither size would budge past my knees. I was disheartened and frustrated, especially considering the price point of Lascana's swimsuits. I couldn't believe how small the sizes ran, and it left me feeling like my body was somehow not "right" for their clothing. It was a blow to my self-confidence, and I couldn't help but feel let down by a brand I had been eager to try. After this experience, I have to say that I won't be giving Lascana another chance. It's a shame because I've found great fits in other brands, like Seasalt, where I comfortably wear a size 12. I hope Lascana takes customer feedback like mine to heart and reconsiders their sizing options. No one should feel excluded or discouraged because of unrealistic and unrepresentative sizing.
M Michelle
299 days ago

Disheartening Experience Turned Lesson Learned.

After reading the original testimonial from a customer's review on Lascana.com, it's disheartening to hear about the challenging experience. The feeling of excitement when ordering a new swimsuit online, only to face disappointment upon receiving it. The anticipation of trying on a new garment, followed by the frustration of not being able to put it on properly due to sizing issues, can truly be a letdown. It's understandable to feel perplexed and let down by the discrepancy between your usual size and the actual fit of the swimsuit. The frustration of finding the garment too small despite ordering the right size can be a tough pill to swallow. It's disappointing to encounter sizing discrepancies, especially when one is accustomed to a standard sizing system. Investing in clothing, only for it to not fit as expected, can be a disappointing experience. This serves as a lesson learned for future online purchases, urging one to be cautious and perhaps consider sizing up when ordering from this brand. It's vital for companies to address sizing inconsistencies and ensure a smoother shopping experience for their customers.
H Hope Grimm
305 days ago

Worst quality I’ve ever seen

As someone who is passionate about fashion and quality, I was truly disappointed with my recent experience at Lascana. The clothing I purchased was incredibly poorly made, to the point where I was shocked by the lack of attention to detail. Not only was the sizing completely off, but the material did not hold up well after a single wash. To make matters worse, the jewelry I bought felt like hollow plastic, reminiscent of children’s toy jewelry. It was clear that the items were of the lowest quality, and it left me feeling cheated as a customer. Needless to say, I will not be returning to Lascana for any future purchases. I hope that my experience serves as a cautionary tale for others who value quality and craftsmanship in their clothing and accessories choices. This is a brand to avoid if you value the longevity and durability of your wardrobe. In my opinion, it's important to invest in pieces that stand the test of time, and unfortunately, Lascana simply does not deliver on that front. Save yourself the disappointment and look elsewhere for high-quality, long-lasting fashion items.

Introduction:

Lascana.com is an online retailer specializing in lingerie, swimwear, and fashionable accessories. With a wide range of products catering to all sizes and styles, Lascana aims to provide customers with high-quality options that embrace body positivity and empower individuals to feel confident and stylish in their own skin. In this comprehensive review, we will delve into various aspects of Lascana.com, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Lascana offers a diverse range of lingerie and swimwear options that cater to a wide variety of sizes, ensuring a comfortable and inclusive shopping experience for all.
  • The website is easy to navigate, making it simple for customers to find exactly what they're looking for.
  • Competitive pricing and frequent promotions allow customers to find great deals on high-quality products.
  • Lascana maintains a strong reputation for excellent customer service, with responsive and helpful support representatives available to assist with any inquiries or concerns.
  • The product selection is vast, covering everything from everyday lingerie to special occasion and luxury pieces.
  • Flexible payment options make it convenient for customers to complete their purchases securely.
  • Lascana is highly regarded for its commitment to body positivity, with their products designed to flatter and embrace diverse body types.

Cons:

  • Some customers have reported issues with sizing discrepancies, so careful attention should be given to size charts and customer reviews when making a purchase.
  • The cost of shipping can be relatively high, especially for international orders.
  • While Lascana offers a loyalty program, it may not have as many perks or rewards as some competitors.

User Experience:

The user experience on Lascana.com is overall positive. The website's clean and intuitive layout, along with efficient search and filtering options, enables customers to quickly find the products they desire. High-quality product images and detailed descriptions further enhance the user experience, allowing shoppers to make informed decisions. The site's responsive design ensures a seamless experience across different devices, making it accessible to customers on desktops, tablets, and mobile phones.

Pricing and Value for Money:

Lascana offers competitive pricing, particularly considering the quality and variety of their products. Regular promotions and discounts provide customers with excellent value for money, allowing them to purchase stylish and well-fitting lingerie and swimwear at affordable prices.

Customer Service:

Lascana prides itself on its exceptional customer service. Their support team is responsive, knowledgeable, and committed to resolving any issues or concerns promptly. Customers can easily reach out for assistance through various channels, including phone, email, and live chat, ensuring a hassle-free shopping experience.

Product Quality and Selection:

Lascana maintains a reputation for delivering high-quality products. Their lingerie and swimwear are crafted from premium materials, ensuring durability, comfort, and an excellent fit. The company offers a vast selection of styles, colors, and sizes, catering to individuals of all body types and personal preferences.

Website Usability:

Lascana.com boasts excellent website usability, thanks to its intuitive navigation and user-friendly interface. Product categories and filters are well-organized, enabling customers to easily browse and locate desired items. The site's fast loading speed and secure checkout process contribute to a smooth and convenient shopping experience.

Returns and Exchanges:

Lascana provides straightforward and hassle-free returns and exchanges. Customers can initiate a return within a specified timeframe and follow the simple steps outlined on the website. The company offers refunds or exchanges for eligible items, provided they meet the return criteria.

Promotions and Discounts:

Lascana frequently offers promotions and discounts, allowing customers to save on their lingerie and swimwear purchases. These promotions may include seasonal sales, limited-time offers, and special discounts for loyal customers. Subscribing to their newsletter or following them on social media ensures that customers stay informed about the latest deals.

Reputation:

Lascana has built a strong reputation for its commitment to providing customers with high-quality lingerie and swimwear. The brand is respected for its inclusivity and celebration of diverse body types, resonating with individuals seeking fashionable and flattering options. Lascana's positive reviews and testimonials further validate their reputation and serve as a testament to their dedication to customer satisfaction.

Payment Options:

Lascana offers various payment options to accommodate customers' preferences and ensure secure transactions. Accepted payment methods include major credit cards, debit cards, and PayPal. This flexibility allows customers to choose the most convenient and secure payment method that suits their needs.

Loyalty Programs:

Lascana offers a loyalty program where customers can earn points for their purchases. These points can be redeemed for discounts on future orders. While the program may not offer as many perks as some competitors, it still provides an opportunity for loyal customers to enjoy exclusive benefits and savings.

Customer Reviews:

Customer reviews for Lascana are generally positive, highlighting the brand's commitment to inclusive sizing, quality products, and excellent customer service. These reviews help prospective customers make informed decisions and feel confident in purchasing from Lascana.

Community Involvement:

Lascana actively engages with its community through social media platforms, sharing body-positive messages, style inspiration, and empowering stories from its customers. This involvement fosters a sense of inclusivity and encourages individuals to embrace their unique beauty.

Shipping and Costs:

Shipping rates and times vary depending on the customer's location and the chosen delivery method. While shipping costs can be relatively higher for international orders, Lascana strives to ensure timely and secure delivery of products. Customers can select their preferred shipping option during the checkout process, which includes both standard and expedited options.