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Review article published on: 05 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 5 5 1.4
Jul 2022 5 4.1 5 4 4.1 1.2
Aug 2022 4 4.4 3.7 4.8 3.7 1.1
Mar 2023 4 4.4 2.4 3.9 4.1 1.4
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Detailed Lascana Review by

Introduction

Lascana.com is a leading online retailer specializing in swimwear, lingerie, and nightwear for women. It offers a wide range of stylish and high-quality products that cater to different tastes and preferences. The website provides an easy-to-use platform that allows customers to navigate through different categories, filter products by size, color, and price, and place orders with ease. Moreover, lascana.com provides a seamless shopping experience with exceptional customer service, competitive pricing, and a wide array of payment options.

Pros and Cons

Pros:
  • Offers a wide range of products and sizes that cater to different body types and preferences
  • Provides an easy-to-use platform for navigation and ordering
  • Offers free shipping and returns
  • Provides excellent customer service with prompt responses to queries
  • Offers competitive pricing for high-quality products
Cons:
  • Does not offer international shipping outside the US
  • May have limited stock for some popular items

User Experience

Lascana.com provides a user-friendly platform that allows customers to search and filter through its wide range of products with ease. The website is easy to navigate, with categories such as swim, lingerie, and nightwear displayed prominently on the homepage. Customers can filter products based on size, color, and price to make their search easier. The website is also optimized for mobile devices, making it easy to shop on the go. Overall, the user experience is excellent, with an intuitive design and excellent functionality.

Pricing and Value for Money

Lascana.com offers competitive pricing for its high-quality products. The prices are reasonable, and the website often offers flash sales and discounts throughout the year, making it an affordable option for customers. The website also offers free shipping and returns, which adds more value to its products. Overall, customers can expect a good value for their money while shopping with lascana.com.

Alternatives

Some of the top alternatives to lascana.com include Victoria's Secret, Aerie, Bare Necessities, and Adore Me. Each of these websites offers a wide range of lingerie, swimwear, and nightwear options with competitive pricing and great customer service. However, lascana.com stands out with its exclusive swimwear collection and international flair.

Customer Service

Lascana.com offers excellent customer service with prompt responses to queries, complaints, and returns. The website offers a customer service helpline, email, and live chat options for customers. The website also provides a detailed FAQ section and user guides to assist customers with their orders. Moreover, the company has a customer satisfaction guarantee, which offers a full refund or exchange for returned products.

Product Quality and Selection

Lascana.com offers high-quality and unique products with a range of sizes and styles to choose from. The swimwear collection is especially noteworthy, with exclusive designs that cater to different body types and tastes. Lascana.com also offers a range of lingerie and nightwear products made from high-quality materials such as silk, cotton, and lace. The website often updates its product selection, so customers can expect new and exciting styles every season.

Website Usability

Lascana.com provides an easy-to-use website with intuitive design and excellent functionality. The products are well-organized, and the website provides a quick and easy checkout process. The website is also optimized for mobile devices, making it easy to shop on the go. The website also features a blog section, which provides informative articles on fashion, style, and lifestyle.

Returns and Exchanges

Lascana.com offers free returns and exchanges within 30 days of purchase. Customers can use the pre-paid shipping label that comes with the order to return the products for free. The site also offers full refunds or exchanges for returned products, making it a hassle-free process for customers.

Promotions and Discounts

Lascana.com offers frequent flash sales and discounts throughout the year. Customers can sign up for the website's newsletter to receive exclusive discounts, promotional codes, and updates on upcoming sales. The website also has a clearance section where customers can find discounted items at great prices.

Reputation

Lascana.com has a good reputation for providing high-quality products, excellent customer service, and competitive pricing. The website has received positive reviews from customers for its exclusive swimwear collection, unique styles, and easy return policy.

Payment Options

Lascana.com offers a wide range of payment options, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay. The website uses SSL encryption technology to ensure safe and secure payments.

Loyalty Programs

Lascana.com does not offer a loyalty program specifically, but it offers rewards for customers who sign up for the website's newsletter, including exclusive discounts and promotional codes.

Customer Reviews

Lascana.com has received positive customer reviews for its high-quality products, easy-to-use platform, and excellent customer service. Customers have praised the website for offering unique styles and designs, as well as its prompt response to queries and complaints.

Community Involvement

Lascana.com supports various charitable organizations, including the Breast Cancer Research Foundation and the National Breast Cancer Foundation. The website also promotes body positivity and inclusivity in its product campaigns and social media pages.

Shipping and Costs

Lascana.com offers free standard shipping on orders over $75 within the US. For orders below $75, standard shipping costs $8.95. The website also offers expedited shipping options at an additional cost. Orders are processed within 1-2 business days and shipped via USPS or UPS. International shipping is not available at this time.

Lascana Recent User Reviews

👤

Reviewer Name: Team JLew

Review Submission Date: 2020-07-03

Review Title: Quality items, avg delivery, crappy returns
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a swim suit and dress. Both were quality items, but i ordered the wing size. The return processis arduous. It says returns are free but they charge you a little over $6 for shipping if you use the label they provide. I suggest getting a tracking number. It has been 2 weeks and they haven't processed the return yet (it's July of the covid crisis so ymmv). I was able to speak with a representative when I called.

👤

Reviewer Name: Team JLew

Review Submission Date: 2020-07-03

Review Title: Quality items, avg delivery, crappy returns
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a swim suit and dress. Both were quality items, but i ordered the wing size. The return processis arduous. It says returns are free but they charge you a little over $6 for shipping if you use the label they provide. I suggest getting a tracking number. It has been 2 weeks and they haven't processed the return yet (it's July of the covid crisis so ymmv). I was able to speak with a representative when I called.

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