Lascana Reviews

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20 Reviews

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In the Women's Clothing Store category

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D Diane Hutchings
78 days ago

Patience Tested: Waiting 8 Months for Order, Still No Dress – Disappointing Experience

Embarking on a journey filled with excitement, I placed an order on lascana.de eagerly anticipating the arrival of a dress and a shirt. Alas, reality struck hard as the clock ticked by, reaching the eighth month mark without a trace of the dress I yearned for. An initial payment swiftly vanished from my account, leaving me with soaring hopes and dwindling patience. The shirt arrived after a painstaking four-month wait, providing a fleeting moment of relief amidst growing disappointment. As I fervently reached out for updates, my emails faded into the void, met with silence and disregard. The absence of communication left me stranded in a sea of uncertainty, yearning for closure on the elusive dress. With each passing day, the anticipation waned, replaced by a sense of frustration and dismay. My trust in the brand's ability to deliver wavered as I found myself stranded in a limbo of unfulfilled promises. The once vibrant excitement of a new attire morphed into a somber tale of unmet expectations and unaddressed concerns. In the face of this ordeal, I call upon the company to recognize the plight of loyal customers like myself. The echoed sentiments of countless others resonate with my own - the need for transparency, accountability, and above all, a resolution. The words "please process my refund" linger as a final plea, a beacon of hope in a tumultuous journey marred by delays and dashed hopes. As I navigate through this challenging chapter, I hold onto the belief that every customer experience, no matter how arduous, serves as a stepping stone towards improvement and growth. My earnest wish is not only for a resolution to my own dilemma but for a brighter future where such trials are but a distant memory, overshadowed by a renewed commitment to customer satisfaction and service excellence.
D Dunja Zivanovic
137 days ago

Unveiling My Lascana Journey: A Cautionary Tale of Quality and Customer Service

Embarking on a quest for the perfect t-shirt bra, I landed on lascana.de, intrigued by the promise of comfort and style. Amidst my excitement, I ordered five items, three directly from Lascana and two via Zalando, eager for a wardrobe upgrade. The arrival of the t-shirt bra sparked mixed emotions within me. Its soft fabric and impeccable fit were a dream come true until reality struck. The seemingly innocent rubber edges proved to be my Achilles' heel, leaving behind not just scars but painful water blisters. Disappointed and frustrated, I reached out to their customer support, hoping for a resolution. Zalando promptly processed my return and issued a refund for the two items purchased through them, showcasing exemplary service. However, my journey with Lascana took a different turn. Despite meticulously following their return instructions for all five items, the process hit a dead-end. Days turned into weeks, filled with unanswered emails and vague promises from a revolving door of customer support representatives. The lack of accountability and transparency left me disheartened. As I grapple with both the physical marks left by the bra and the emotional scars from the ordeal, I can't help but reflect on the importance of quality assurance and efficient customer service in the retail landscape. My experience serves as a cautionary tale for those seeking not just products but a seamless shopping journey. In the realm of lingerie and customer satisfaction, let my story be a beacon of awareness. Choose wisely, tread carefully, and may your t-shirt bras be devoid of both physical and metaphorical scars.
W W'gate
221 days ago

Exceptional Customer Service and Honesty – Lascana.de Review

I recently purchased a bra from Lascana.de that was mistakenly categorized under the "Red" section but turned out to be a blend of burgundy and brown hues with heavily padded cups. The mesh inserts, albeit advertised, were barely visible, leaving much to be desired. Additionally, the noticeable seams down the front of each cup added to the unattractive appearance of the garment. However, amidst these discrepancies, Lascana.de pleasantly surprised me with their exceptional customer service and honesty. Despite the item being labeled as a final sale, they promptly refunded my money without hesitation, acknowledging that the product did not align with its online description. I commend Lascana.de for their integrity and willingness to rectify the situation swiftly. In a world where genuine customer care can be hard to come by, Lascana.de has proven that they value honesty and customer satisfaction above all else. Their transparency and dedication to ensuring a positive shopping experience have undoubtedly earned my trust and future business. Thank you, Lascana.de, for setting a remarkable standard in customer service!
A Allison Steele
328 days ago

Exceptional Quality and Accurate Sizing

My experience with Lascana.de was a breath of fresh air in the world of online shopping. Upon ordering multiple pieces of clothing, my initial apprehension transformed into delight as I unpacked each item. The fear of receiving subpar products often associated with certain websites dissipated as I discovered the exceptional quality of the clothing from Lascana. Not only did the garments meet my high standards, but they exceeded them. The intricate details and durable materials used in the construction of each piece were a testament to the brand's commitment to excellence. As someone who values both style and substance in their wardrobe, I was thoroughly impressed. Furthermore, the accuracy of the sizing based on Lascana's size chart was noteworthy. In a world where inconsistent sizing can lead to frustration and disappointment, Lascana's attention to detail ensured a perfect fit for each item I purchased. This level of precision and customer-centric approach sets Lascana apart from other online retailers. In conclusion, Lascana's dedication to providing exceptional quality clothing and ensuring accurate sizing has earned my trust and loyalty as a satisfied customer. I confidently recommend Lascana to all fashion enthusiasts who appreciate premium products and a seamless shopping experience.
K Katie Gaitan
405 days ago

Amazing Service and Quality Products at Lascana

I just have to share my wonderful experience with Lascana. I recently made a purchase for a swimsuit and two dresses, and I couldn't be happier with the quality and the price. The dresses were affordable, yet the quality was exceptional. However, one of the dresses turned out to be too large for me. When I reached out to their customer service, they were not only quick to respond but also promptly arranged for a replacement at no extra cost. What amazed me even more was that they covered the delivery charges for both the replacement and the return of the original dress. The hassle-free process and their willingness to go the extra mile truly exemplify excellent customer service. I'm beyond delighted with my experience and highly recommend Lascana to anyone in search of top-notch products and outstanding service.
M MaryAnn Manasewich
438 days ago

Four Dresses Closer to Summer Dreams

From the moment I stumbled upon lascana.de, I was enraptured by the promise of four dresses that would bring my summer wardrobe to life. With eager anticipation, I placed my order, envisioning myself strolling along the beach in style. Upon receiving the package, my excitement was palpable as I unwrapped each dress. However, reality soon set in as I felt the flimsy material in my hands. Disappointment crept in as I realized that two of the dresses would have to be returned. Despite this setback, I couldn't help but notice the potential these dresses held for warmer days ahead. The vibrant colors and designs hinted at the carefree spirit of summer, urging me to give them a chance. Although the quality did not meet my initial expectations, I am willing to overlook this flaw for the sake of embracing the sunny season in style. While the online pictures may have painted a more polished image, I am determined to make the most of these dresses and infuse them with my unique flair. Thank you, lascana.de, for sparking my summer dreams and encouraging me to embrace the imperfect beauty of each dress. Here's to turning disappointment into a fashion statement and savoring the warmth of the season ahead.
L Lynn James
562 days ago

Unveiling the Truth: A Transparent Account of My Experience with Lascana.de’s Promotions

Upon stumbling across a seemingly tempting promotion on Lascana.de, promising discounts of up to $50, excitement coursed through me. Eagerly, I selected my desired items, practically envisioning the striking savings that awaited me at checkout. Alas, my enthusiasm was swiftly met with a dose of reality. Despite diligently entering the provided promo code, the discount didn't reflect in my total. Rather, what I received was free shipping, a lovely gesture in itself, yet falling short of the promised monetary benefits. Reflecting on this experience, a valuable lesson emerged - promotions, while alluring, can sometimes carry hidden nuances. Clarifying the specifics of discount eligibility on certain items would have avoided any misunderstandings and set clearer expectations from the onset. In hindsight, while the initial disappointment lingered momentarily, it did not overshadow the overall quality of products and service received from Lascana.de. Transparency and precision in promotions would undoubtedly elevate the customer experience and strengthen trust in the brand. In essence, my encounter with Lascana.de's promotions serves as a reminder to stay vigilant, ask questions, and seek clarity to make informed decisions. Transparency ultimately fosters positive interactions and fosters lasting customer relationships.
G Giuliana Smith
621 days ago

From Peru to Boston: Embracing Winter with Lascana’s Cozy Camel Sweater!

As a fashion enthusiast balancing the warm vibes of Peru with the chilly winters of Boston, finding the perfect winter wardrobe staple is no easy feat. Enter Lascana, a beacon of hope in the realm of fashion, offering a cozy camel sweater that has truly stolen my heart. Upon unboxing my order from Lascana, I was immediately drawn to the rich color of the sweater. It embodies the warmth of a Peruvian sunrise, seamlessly blending my cultural roots with the contemporary style I crave. However, as I reached out to touch the fabric, a wave of apprehension washed over me. The texture was slightly rough, not quite the soft embrace I had anticipated. Despite this minor setback, the craftsmanship of the camel sweater truly shines. Every stitch tells a story of dedication and attention to detail. From the perfectly ribbed cuffs to the snug neckline, it is evident that Lascana takes pride in creating high-quality pieces that stand the test of time. As I wrapped myself in the cozy embrace of the camel sweater, I felt a sense of comfort and confidence wash over me. Its warmth shielded me from the harsh Boston winter, enveloping me in a cocoon of style and sophistication. To the team at Lascana, I extend my heartfelt gratitude. Thank you for creating a garment that transcends borders and brings joy to this fashion-forward soul. Your impeccable work has not gone unnoticed - you have truly made a Peruvian fashionista in Boston very happy!
M michal longfelder
636 days ago

Exceptional Leggings and Hoodie, Disappointing Top

I recently indulged in a shopping spree on lascana.de and while the leggings and hoodie I purchased were nothing short of fabulous, I was left disheartened by the quality of the top that accompanied them. The leggings and hoodie were of impeccable quality, fitting me like a dream and exuding a luxurious feel. However, the top, in stark contrast, felt disappointingly cheap and flimsy, not living up to the standards set by the other items in my order. Having previously bought a dress from the same material, viscose, I was apprehensive about the quality of the new additions to my wardrobe. As it turns out, my fears were not unfounded. It is prudent to exercise caution when selecting items crafted from viscose on this platform. Despite the mixed experience with my recent purchase, the exceptional quality of the leggings and hoodie has convinced me to give lascana.de another chance. While the top did not meet my expectations, the superior craftsmanship of the other items has left me hopeful for future shopping endeavors. Kudos to the team for creating such incredible pieces; it's just a shame about the one misstep in quality.
J Janet Posati Gillette
657 days ago

An Ageless Oasis: Discovering Timeless Elegance with Lascana

As a woman in her 50s, I've finally found a brand that celebrates and caters to my age group with grace and style – Lascana. The moment I stumbled upon their website, I knew I had found an oasis of sophistication. From the impeccable fit to the exquisite quality of their products, Lascana truly exceeded my expectations. What sets Lascana apart is their commitment to authenticity – proudly featuring items made in the USA. The attention to detail is unmatched, and each piece I ordered looked just as breathtaking in person as it did in the pictures on their site. For women like myself who appreciate a touch of elegance and a perfect fit, Lascana is a true gem. I cannot recommend them enough for anyone seeking ageless fashion that exudes confidence and sophistication. Thank you, Lascana, for making this 50-year-old feel fabulous in every way!
D Diana Jameson
757 days ago

Transformative Tankini: Finding Confidence in My True Bra Size

Embracing my unique curves, I ventured into the world of online swimwear shopping with a sense of trepidation that quickly dissolved upon discovering lascana.de. Their collection of tankinis in bra sizes was a game-changer for me. No longer confined to the limited options of standard sizing, I was able to find a perfect fit that accentuated my figure flawlessly. The process of choosing between two stunning suits became a delightful dilemma, a far cry from the usual struggle of settling for the lesser of two ill-fitting evils. Each piece exuded quality and style, making it impossible for me to part ways with either. The attention to detail and variety of bra-sized tops truly set Lascana apart from the rest. Thanks to Lascana, I not only found the perfect tankini but also a newfound sense of confidence in my own skin. Here's to celebrating our unique shapes and sizes, one well-fitting swimsuit at a time.
D Donna Blickenstaff
807 days ago

A Gem of an Online Fashion Haven: Lascana.de

Embarking on my online shopping journey with Lascana.de has been a delightful revelation. Despite encountering a sea of negative reviews, I decided to take the plunge – and I'm so glad I did! Let me debunk the myth surrounding this gem of a clothing store. From the first click on their website to the swift delivery of my orders, Lascana.de has been nothing short of exceptional. Not only did my clothes arrive promptly within a week, but the quality of the materials surpassed my expectations. What's even more impressive is that these pieces hail from Florida, not China, adding a touch of uniqueness to their offerings. The stellar customer service further solidified my loyalty to Lascana.de. Any concerns or queries I had were met with prompt and courteous responses, demonstrating their commitment to customer satisfaction. Yes, Lascana.de may lean towards the pricier side, but the saying "you get what you pay for" couldn't be more accurate in this case. Their collection boasts an array of beautiful garments that make the investment worth every penny. Navigating sizing charts can be a daunting task for many, but Lascana.de simplifies this process effortlessly. As a 5'4", 185-pound individual with a fuller figure, I found their size 14 pants and size 12 loose tops to be a perfect fit, flattering my curves in all the right ways. And let's address the elephant in the room – the negativity surrounding Lascana.de's reviews. Accusations of biased reviews stemming from a particular region do not sway my opinion. I choose to focus on my personal experience, which has been nothing short of outstanding. In a nutshell, my journey with Lascana.de has been nothing short of a fashion fairytale. Ignore the noise and give this online store a chance – you might just find your new go-to fashion destination!
L Linda
1018 days ago

A True Gem Found at Last: A Glowing Lascana.de Review

After a deeply disappointing experience with online shopping, I stumbled upon Lascana.de and was pleasantly surprised. To my delight, this company has renewed my faith in quality online shopping experiences. The clothing exceeded my expectations, boasting impeccable craftsmanship and attention to detail. From the moment I reached out for assistance, I was met with exceptional customer service. Despite initial communication hiccups, the dedicated team at Lascana.de went above and beyond to rectify the situation promptly. Their helpline, reachable at NINE ONE NINE ⁹³⁹⁻²⁵⁴⁴, was a beacon of support in resolving any concerns and facilitating a seamless return process. Gone are the days of cheaply made garments and discourteous customer care. Lascana.de has truly impressed me with their top-notch products and outstanding service. I can confidently say that I will be a loyal customer, eagerly anticipating my next purchase from this reputable company. Thank you, Lascana.de, for restoring my faith in online shopping!
L Lina on Diginet
1065 days ago

Effortless Online Shopping Experience at Lascana

My recent experience with ordering from Lascana was nothing short of fantastic. Navigating through their website to find the perfect bikini was a breeze, and when my order arrived, I was delighted to see that the product looked exactly as displayed online. What truly impressed me was how well the bikini fit me. It's often a gamble when buying swimwear online, but Lascana's sizing was spot on, and I felt comfortable and confident in my new outfit. The quality of the material was also excellent, ensuring that my purchase was not only fashionable but durable too. Overall, I couldn't be happier with my shopping experience at Lascana. It's rare to find an online store that delivers on every aspect of the customer journey, from browsing to ordering to receiving the product. I'm already planning my next purchase from Lascana and can't wait to explore more of their stunning collections. Thank you for making online shopping so enjoyable!
J jill glasser
1085 days ago

Exceptional Experience with Lascana: A True Game-Changer in Online Shopping

From the moment I stumbled upon Lascana's website, I knew this was a brand worth exploring. Anticipation bubbled as I eagerly awaited my order, and to my delight, the delivery was lightning-fast. Unwrapping the package felt like opening a treasure trove; each garment exuded elegance and sophistication. The impeccable craftsmanship and attention to detail surpassed my expectations. What truly set Lascana apart was the spot-on sizing; it was a breath of fresh air to find clothes that fit like a dream. While I did encounter a minor hiccup with two dresses being too big, the return process was hassle-free and handled with utmost professionalism. In a world where quality often takes a backseat, Lascana shines as a beacon of excellence. The garments are not only visually stunning but also boast exceptional durability and luxurious materials. Moreover, the affordability of such high-caliber pieces left me astonished. Without a doubt, Lascana has earned my loyalty, and I eagerly look forward to future orders. Thank you, Lascana, for revolutionizing my perception of online shopping!

Introduction

Lascana.de is a popular German online lingerie and swimwear retailer that offers a wide range of products for women. With a focus on providing stylish and high-quality items, Lascana has become a go-to destination for those looking for intimate apparel. In this editorial review, we will explore various aspects of Lascana.de, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

Lascana.de offers a wide variety of lingerie and swimwear options, ensuring that customers can find pieces that suit their style and preferences. The website is easy to navigate, allowing users to quickly search for specific products or browse the different categories. Products are often available in various sizes, catering to a broader range of body types. Moreover, Lascana frequently runs promotions and discounts, providing customers with the opportunity to save money on their purchases.

Cons

One downside of shopping at Lascana.de is that the prices of some items can be relatively high compared to other online retailers. Additionally, some customers have reported issues with the sizing chart, with items not fitting as expected. However, these issues seem to be relatively rare and can be mitigated by contacting customer service.

User Experience

Lascana.de provides a user-friendly and visually attractive website. The carefully organized product categories make it easy for customers to find what they are looking for. The search function is also highly efficient, allowing users to quickly locate specific items. Furthermore, the website is responsive and works well on both desktop and mobile devices, ensuring a seamless shopping experience across different platforms.

Pricing and Value for Money

While Lascana.de offers high-quality products, some customers may find the prices to be on the higher side. However, the brand justifies these prices through the use of premium materials and attention to detail. Additionally, the value for money comes from the durability and longevity of the items, as well as the overall satisfaction of owning well-crafted lingerie and swimwear pieces.

Customer Service

Lascana.de prioritizes customer satisfaction and provides helpful and responsive customer service. The brand offers multiple channels for customers to contact them, including email, phone, and live chat. The customer service team is knowledgeable and addresses queries and concerns in a timely manner. They are also accommodating when it comes to returns and exchanges, making the shopping experience hassle-free.

Product Quality and Selection

Lascana.de maintains a reputation for offering high-quality products that are both stylish and durable. The brand uses premium fabrics and pays attention to intricate details, ensuring that their lingerie and swimwear withstand regular wear and washings. The selection is extensive, with options ranging from everyday basics to luxurious statement pieces, catering to different tastes and occasions.

Website Usability

The Lascana.de website is well-designed and user-friendly. It features an intuitive interface with clear product images and comprehensive descriptions. The navigation is smooth and logical, allowing customers to easily browse through different categories and refine their search. The website also loads quickly, enhancing the overall user experience.

Returns and Exchanges

Lascana.de offers a hassle-free and customer-oriented returns and exchanges policy. Customers can return or exchange products within a specified time frame, provided they are in their original condition with tags attached. The process is straightforward, and the brand provides clear instructions and labels for returning items. However, it's worth noting that customers are responsible for the return shipping costs, which may vary depending on the location.

Promotions and Discounts

Lascana.de frequently runs promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions can include deals such as percentage discounts, free shipping, or buy-one-get-one offers. The brand also offers seasonal sales and occasionally collaborates with influencers or partners for exclusive discounts, providing customers with additional opportunities to save money.

Reputation

Lascana.de has established a positive reputation as a reliable and reputable online retailer in the lingerie and swimwear industry. The brand's commitment to providing high-quality products, responsive customer service, and a user-friendly website has garnered favorable reviews from satisfied customers. Lascana.de's dedication to upholding its reputation further contributes to its trustworthiness and reliability as a shopping destination.

Payment Options

Lascana.de offers various convenient payment options to cater to customers' preferences. These options typically include credit card payments, such as Visa, Mastercard, and American Express. Additionally, customers can also choose to pay using PayPal or other digital wallets. The secure payment gateway ensures the protection of customers' personal and financial information.

Loyalty Programs

Currently, Lascana.de does not have a dedicated loyalty program. However, the brand often rewards its customers through various promotions, discounts, and exclusive offers. By signing up for the newsletter or following Lascana on social media platforms, customers can stay updated on the latest deals and enjoy exclusive benefits.

Customer Reviews

Customer reviews of Lascana.de generally reflect positive experiences. Satisfied customers praise the brand's product quality, selection, and customer service. However, it's important to note that individual experiences may vary, and occasional negative reviews exist. Lascana.de takes customer feedback seriously and makes efforts to address concerns and improve the overall customer experience.

Community Involvement

Lascana.de actively engages with its community through social media platforms, providing inspiration and relatable content. The brand collaborates with influencers and encourages customers to share their experiences and outfit ideas, fostering a sense of belonging and inclusivity. By cultivating a community of like-minded individuals, Lascana.de encourages dialogue and creates a welcoming environment for its customers.

Shipping and Costs

Lascana.de provides reliable shipping services within Germany and selected international destinations. The brand aims to deliver orders promptly and offers various shipping options to match customers' preferences. The shipping costs depend on factors such as the delivery location and selected shipping method. Lascana.de provides transparent information regarding shipping costs during the checkout process, ensuring customers are aware of any potential fees. In conclusion, Lascana.de offers a wide range of high-quality lingerie and swimwear products, ensuring customers can find pieces that suit their preferences. With a user-friendly website and responsive customer service, Lascana.de prioritizes an excellent shopping experience. Though some customers may find the prices relatively high, the durability, attention to detail, and overall satisfaction make the brand's products valuable investments. With a positive reputation, convenient payment options, and engaging community involvement, Lascana.de continues to establish itself as a trusted destination for those seeking stylish and reliable intimate apparel.