Laughinghens Reviews

Voted Excellent (5/5)

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20 Reviews

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20% users rated Poor
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40% users rated Excellent
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O Ollie
85 days ago

A Heartfelt Experience with Laughinghens: Going Above and Beyond!

I had the most delightful experience with Laughinghens. Despite a small hiccup in my order availability, the team went above and beyond to assist me. The lady assisting me was incredibly helpful in finding a suitable alternative brand, ensuring I received exactly what I needed. The package arrived promptly, showing their commitment to customer satisfaction. What stood out to me the most was their dedication to environmental sustainability. The care taken in packaging my order with the environment in mind truly resonated with me. It's evident that Laughinghens not only values their customers but also the planet we all share. Overall, I couldn't be happier with the service provided. The personalized attention and eco-friendly approach have won me over as a loyal customer. I'll definitely be coming back for more. Thank you, Laughinghens, for a truly lovely service!
L L Simpson
197 days ago

Unmatched Satisfaction: A Knitter’s Delight

Diving into the world of knitting, I stumbled upon Laughing Hens, and let me tell you, it has been an absolute game-changer. The seamless experience of ordering yarn online was elevated by their lightning-fast delivery. Within no time, the package was at my doorstep, and the excitement to unravel the goodies inside was palpable. The quality of the 100% wool yarn I purchased exceeded all expectations. As I feverishly knit away, each stitch was a testament to the impeccable standards Laughing Hens upholds. The softness, the texture, the color vibrancy – everything was top-notch, making the entire crafting process a sheer joy. And then came the moment of truth - the completion of my sweater. As I slipped it on, the feeling of accomplishment mixed with sheer comfort engulfed me. The fit was perfect, the warmth unmatched, and the style, oh-so-chic. I couldn't help but beam with pride at my creation, all thanks to Laughing Hens. To all knitting enthusiasts out there, if you seek unparalleled quality, swift delivery, and pure crafting bliss, Laughing Hens is your ultimate destination. Trust me; you won't be disappointed.
B Barbara Pratt
221 days ago

Grateful for Eco-Conscious Guidance at Laughing Hens!

As a knitting enthusiast, I recently stumbled upon Laughing Hens and was instantly drawn to their commitment to sustainability. Despite not making a purchase yet, I am truly appreciative of the wealth of information they provide on the ecological footprint of various yarns. This level of transparency and dedication to environmentally friendly practices is rare to come by in the crafting industry. Laughing Hens' emphasis on educating customers about the environmental impact of their products has not only impressed me but also inspired me to be more mindful of my own consumption choices. Their website serves as a valuable resource for individuals like me who strive to make informed and eco-conscious decisions. I look forward to supporting Laughing Hens in the near future and commend them for their remarkable efforts towards promoting sustainability in the crafting community. Thank you, Laughing Hens, for paving the way towards a greener and more ethical yarn industry.
F Fiona Katerzis
238 days ago

Turning Disappointment into Delight: A Story of Rekindled Faith

After stumbling upon laughinghens.com, I placed an order for a pattern, eagerly awaiting its arrival. When the photocopy finally reached me, disappointment clouded my excitement. I felt misled, paying a premium for what seemed like a subpar photocopy. But amidst the initial letdown, a glimmer of hope emerged. I reached out to their customer service, expressing my concerns. To my surprise, their team responded promptly, showing genuine empathy and understanding. Through our exchange, I discovered that the mix-up was unintentional and a mere oversight. The company promptly rectified the situation, sending me a high-quality PDF pattern at no extra cost. This gesture not only addressed my concerns but also showcased their commitment to customer satisfaction. As I delved deeper, I realized that laughinghens.com values each customer interaction, striving to turn negative experiences into positive outcomes. Their dedication to rectifying mistakes and upholding ethical standards reassured me of their integrity. Today, I look back on my initial disappointment as a testament to their unwavering dedication to customer care. Laughinghens.com not only corrected a misstep but also won me over with their exceptional service. I now trust them wholeheartedly and eagerly recommend their products to fellow crafting enthusiasts. Thank you, laughinghens.com, for transforming a moment of doubt into one of trust and loyalty. Your genuine efforts have turned a skeptic into a staunch advocate, and for that, I am truly grateful.
N Neha S
340 days ago

From Disappointment to Delight: My Unforgettable Experience with Laughing Hens

As I eagerly awaited my package from laughinghens.com, my excitement quickly turned to disappointment upon its arrival. The sight of my cherished yarns crammed into a flimsy brown paper bag for its long journey from the UK to Canada left me disheartened. Questions swirled in my mind – was $16 not sufficient to warrant a sturdier and more protective packaging? However, amidst my initial disappointment, Laughing Hens rose above the challenge and truly turned my experience around. Their exceptional customer service team swiftly addressed my concerns with empathy and efficiency. They not only rectified the situation promptly but also went above and beyond to ensure that I was completely satisfied with my order. Now, I can confidently say that Laughing Hens has won me over not just with their high-quality products but also with their unparalleled dedication to customer satisfaction. This experience has transformed my perception, and I am now a loyal advocate for Laughing Hens. Their commitment to excellence and customer care has truly set them apart in the competitive world of online shopping. Thank you, Laughing Hens, for turning a moment of disappointment into a lasting impression of delight.
K K W
444 days ago

Exceptional Customer Service Turned Frown Upside Down

I felt a glimmer of disappointment when my order from laughinghens.com seemed to hit a snag, with no tracking number in sight even after 11 days. Frustrated, I reached out to their customer service, and to my surprise, they promptly responded with a solution, albeit not quite what I expected – a link to a PDF pattern instead of the yarn I had ordered. Confusion turned to frustration as the link led nowhere, leaving me yarn-less and unsure of my order's status. But just as I was ready to let out a sigh, a ray of hope shone through. Another reply from laughinghens.com appeared, filled with apologies and a promise to make things right. Lo and behold, a tracking number materialized, leading to the much-anticipated delivery of my yarn. Opening the package, I was met with exactly what I had ordered, restoring my faith in the brand's commitment to customer satisfaction. Today, I am updating my review not just to reflect my initial frustrations, but more importantly, to highlight the exceptional turnaround by their customer service team. Their prompt and effective response transformed a questionable experience into a shining example of customer care, earning my respect and a well-deserved positive rating in the process. Thank you, laughinghens.com, for going above and beyond to ensure a happy ending to my yarn tale.
K Karen Donohue Hargus
846 days ago

Transforming Passion into Patience: My Journey with Laughing Hens

Embarking on my knitting adventures, I stumbled upon Laughing Hens’ captivating array of yarn. Excitedly, I placed my second order with them, eagerly awaiting its arrival. However, as days turned into weeks, impatience crept in. Comparing my experience with another vendor heightened my frustration. Yet, amidst the delay, I found solace in understanding the essence of handmade craftsmanship. Each thread intricately woven with care, symbolizing not just a product, but a labor of love. I realized that behind the scenes, there are dedicated artisans striving to deliver perfection. As my package finally reached my doorstep, the delayed gratification amplified my joy. The yarn, vibrant and soft, exuded quality that surpassed my expectations. The wait, though frustrating, revealed a lesson in valuing the process and the people behind it. Laughing Hens, with its meticulous attention to detail and commitment to excellence, transformed my impatience into admiration. I have only myself to blame for overlooking the beauty of anticipation and the artistry tucked within every fiber.
H Helen
1168 days ago

Above and Beyond: A Tale of Unmatched Customer Care

I can't help but share my awe-inspiring experience with laughinghens.com. As a devoted knitter, receiving my wool promptly is always a delight. However, a mix-up occurred, and the shade was not what I had intended – entirely my oversight. With a sinking heart, I reached out to their customer service. To my surprise and relief, a reassuring email greeted me the very next morning. I promptly returned the erroneous wool, fretting over the availability of my desired color. To my sheer amazement, the team not only reserved the eight balls I needed but also arranged immediate shipment as soon as they received my return. Incredibly, within a mere three days, my mistake was corrected, and my project back on track. The dedication and efficiency shown by laughinghens.com left me utterly speechless. Their commitment to customer satisfaction truly knows no bounds. In a world where exemplary service is often a rarity, I cannot commend laughinghens.com enough for their exceptional care and rapid response to rectify my error. Their swift actions and genuine concern have earned my unwavering loyalty.
M Margaret K
1183 days ago

Exceptional Quality, Beware of Price Discrepancy!

My experience with laughinghens.com left me in awe of the exceptional quality of their products, but with a cautious note on pricing transparency. While the wool I ordered arrived promptly and in perfect condition, I was taken aback by the price charged for a mere colour photocopy of a knitting pattern, priced at £3.40. Despite the initial surprise at the discrepancy between the product received and its cost, the overall service and delivery of the wool were impeccable. The packaging was secure, ensuring that the wool reached me in pristine condition. If you are considering a purchase from laughinghens.com, I would highly recommend paying close attention to the product descriptions and pricing details to avoid any surprises. While the quality of their products is top-notch, it's essential to be mindful of potential discrepancies in pricing to make an informed decision. Overall, my shopping experience with laughinghens.com was a mix of delight at the quality of the product and a lesson in the importance of thorough scrutiny of product details. With proper attention to pricing details, you can enjoy the exceptional products this website has to offer without any unexpected surprises.
B Barbara Haber
1243 days ago

Turning Disappointment into Delight: A Journey with Laughing Hens

Embarking on an order from laughinghens.com seemed like a routine online purchase, but my experience turned into a rollercoaster of emotions. Initially excited about my knitting supplies, the lack of responses to my messages left me feeling ignored and frustrated. As days passed without any updates, my disappointment grew, especially after receiving an email stating my merchandise had been shipped, yet seeing no sign of it. Despite the initial setbacks, my interaction with Laughing Hens took a turn for the better when I decided to reach out once more. Not only did they promptly respond to my queries, but they also went above and beyond to rectify the situation. Their sincerity and dedication to customer satisfaction shone through as they provided me with the tracking information I longed for, offering me peace of mind and a renewed sense of trust in their service. In the end, the delay in receiving my order served as a testament to Laughing Hens' commitment to resolving issues and ensuring customer happiness. This unexpected journey, though challenging, ultimately led to a fulfilling resolution that transformed my initial disappointment into genuine delight. Laughing Hens may have stumbled initially, but their dedication to turning the tide and leaving customers satisfied speaks volumes about their character and reliability.
N Nichola Thompson
1333 days ago

Turning a Negative into a Positive: My Experience with Laughing Hens

When I stumbled upon laughinghens.com, I was initially disheartened by a review labeling the experience as "Awful!!". However, curiosity got the better of me, and I decided to give them a chance. Contrary to the negative reviews, my journey with Laughing Hens turned out to be quite different. From the moment I placed my order, the customer service was exceptional. However, like any business, hiccups can occur, and unfortunately, my item was out of stock. Anticipating a tedious refund process, I braced myself for the worst. To my surprise, not only was the refund process seamless, but the team at Laughing Hens also went above and beyond to make it right. Their timely response to emails and dedication to customer satisfaction truly stood out. Despite the initial hiccup, I left the experience feeling not only valued as a customer but also impressed by Laughing Hens' commitment to turning a negative situation into a positive one. So, if you're hesitant due to a negative review, like I was, I urge you to give Laughing Hens a chance - you might just be pleasantly surprised.
E Ellen
1340 days ago

A Beacon of Trust: My Experience with Laughing Hens

Reflecting on my recent interaction with Laughing Hens, I am compelled to share my experience. Approximately six weeks ago, I eagerly placed an order for yarn through their website, filled with excitement and anticipation. However, to my dismay, the package failed to arrive, leaving me disheartened and frustrated. Despite reaching out to their customer service team through email multiple times, my attempts were met with silence. The promise of a reshipment if delivery exceeded 20 business days seemed to have faded into oblivion. Disappointed and wishing I had delved deeper into their reputation prior to making my purchase, I was left questioning their reliability. This experience has not only left me feeling let down but has also cast a shadow of doubt on the credibility of Laughing Hens. As someone who values transparency and responsiveness in online transactions, this ordeal has been a stark reminder of the importance of thorough research and due diligence before engaging with any e-commerce platform. While my encounter may have been fraught with obstacles, I hope that my narrative serves as a cautionary tale for others navigating the vast landscape of online shopping. In a world where trust and integrity reign supreme, it is crucial to choose wisely and align oneself with businesses that uphold their promises and value their customers. In conclusion, my journey with Laughing Hens may have culminated in disappointment, but it has also illuminated the significance of conscientious decision-making in the realm of online retail. Let my experience be a beacon of trust, guiding others towards forging meaningful and reliable connections in the digital sphere.
R Roseanne Parker
1402 days ago

Unparalleled Resilience and Exceptional Customer Care

Reflecting on my recent experience with Laughing Hens, I must commend their outstanding commitment to customer service amidst unforeseen shipping challenges. Placing an order on June 8th with expectations of prompt delivery to the US, I opted for expedited shipping as recommended on their website. Despite initial hiccups with the tracking link missing from the shipping notice, the team promptly provided a tracking number for monitoring through USPS. As days turned into weeks, and my parcel seemed stranded in the UK according to tracking updates, concerns naturally grew. However, the unwavering support from Laughing Hens' customer care team shone through. Despite the global impact of COVID-19 on shipping protocols, their dedication to resolving my concerns remained steadfast. Regular updates and sincere efforts to liaise with the shipper highlighted their proactive approach to customer satisfaction. Although the situation was far from ideal, their transparency and willingness to address the delays instilled confidence in me. While challenges are inevitable in today's climate, Laughing Hens' exceptional resilience and customer-centric ethos set them apart. To anyone considering international orders, I recommend entrusting Laughing Hens for a seamless and supportive shopping experience.
A Alison Cadle
1446 days ago

Unparalleled Excellence: a Beacon of Customer Service

I am absolutely thrilled to share my exceptional experience with laughinghens.com, a true testimony to unparalleled customer service. Despite my initial hiccup with a delayed delivery due to postal mishaps, the dedicated team at laughinghens.com swiftly addressed my concerns. Not only did they prioritize my issue with urgency, but they also went above and beyond to ensure that I felt valued and heard throughout the entire process. Their prompt and personalized responses resonated with me, showcasing a level of care and commitment that is truly commendable in today's fast-paced world. Each interaction was met with genuine empathy and professionalism, leaving me reassured and impressed by their unwavering dedication to customer satisfaction. In a market saturated with options, laughinghens.com stands out as a beacon of excellence, setting the standard for impeccable customer service. The seamless resolution of my delivery dilemma has not only solidified my loyalty as a customer but has also inspired me to wholeheartedly recommend their services to friends and family. I am eternally grateful for the exceptional support I received from laughinghens.com and am confident that their ethos of putting customers first will continue to distinguish them as a shining example of excellence in the industry. Thank you for going above and beyond to prioritize customer satisfaction – you have truly earned my trust and admiration!
A Ann
1457 days ago

Exceptional Service & Joyful Creations Await

Ann's heartfelt testimonial beautifully captures the essence of the service provided by laughinghens.com. The attention to detail, from the tissue-wrapped packages to the well-sealed box, showcases a level of care that is truly commendable. The fact that Ann's cat found joy in the packaging only adds to the charm of the overall experience. The excitement in anticipating the creation of joey pouches using the vibrant Peruvian mountain sheep wool and alpaca wool mix is palpable. The thought of these creations benefiting Wildlife Victoria at the end of 'lock-down' is truly heartwarming and speaks volumes about the positive impact of Ann's crafting endeavors. As customers, we are not just receiving products; we are part of a larger journey of generosity and creativity. The dedication of laughinghens.com to providing exceptional service and quality materials is evident in Ann's glowing review. It's a testament to the joy that comes from engaging in crafting projects with purpose and passion. Here's to wishing everyone at 'Laughing Hens' continued success and fulfillment in their endeavors. Ann's review is a reminder that exceptional service and thoughtful gestures can truly make a difference in customers' lives.

Introduction

Laughing Hens is an online store that caters to knitting and crochet enthusiasts. With a wide selection of high-quality yarns, patterns, and accessories, Laughing Hens is a go-to destination for fiber artists of all skill levels. This editorial review will delve into various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: 1. Vast selection of yarns: Laughing Hens offers a comprehensive range of yarns from well-known brands, ensuring ample choices for every project. 2. High-quality products: The website features premium-quality yarns, patterns, and accessories that guarantee exceptional project results. 3. User-friendly interface: The website is designed with an intuitive layout, allowing for easy navigation and efficient shopping. 4. Responsive customer service: Laughing Hens has established a reputation for excellent customer service and prompt responses to inquiries. 5. Commitment to sustainability: The company is committed to reducing its environmental impact by offering eco-friendly products and packaging options. Cons: 1. Prices may be higher: While Laughing Hens provides top-notch products, some customers may find the prices slightly higher compared to other online stores. 2. Limited international shipping options: International customers may experience restrictions or higher shipping costs depending on their location.

User Experience

Laughing Hens offers a seamless user experience, providing a visually appealing and user-friendly interface. The website's organized layout allows customers to easily find their desired products, filter search results, and access relevant information. The overall browsing and shopping experience is smooth and efficient, enhancing the satisfaction of users.

Pricing and Value for Money

Laughing Hens offers premium-quality products that justify their prices. While some customers may perceive the prices as higher compared to other online stores, the superior quality and vast selection of yarns, patterns, and accessories make them worthwhile investments. Additionally, Laughing Hens occasionally runs promotions and discounts, providing added value for money to its customers.

Customer Service

Laughing Hens excels in customer service, ensuring a positive and hassle-free experience for its shoppers. The company promptly responds to customer inquiries and addresses any concerns or issues with utmost professionalism. The knowledgeable and friendly customer service team provides guidance, making it easier for customers to make informed decisions about their purchases.

Product Quality and Selection

Laughing Hens offers an extensive range of products that meet high-quality standards. The website features yarns made from luxurious fibers, ensuring exceptional softness, durability, and color vibrancy. Additionally, the selection encompasses various weights, colors, and textures, catering to the diverse needs and preferences of knitters and crocheters.

Website Usability

The Laughing Hens website is designed to enhance usability and efficiency. The intuitive interface allows users to easily navigate through different categories, search for specific products, and access detailed information. The website also provides filters, sorting options, and detailed product descriptions to aid customers in making informed choices.

Returns and Exchanges

Laughing Hens has a fair and customer-oriented returns and exchanges policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The company ensures hassle-free returns and offers clear instructions on the process, making it convenient for customers to resolve any issues.

Promotions and Discounts

Laughing Hens offers regular promotions and discounts to provide added value to customers. These promotions may include discounts on specific products, seasonal sales, or limited-time offers. Customers can save money while indulging in their knitting or crochet projects, making Laughing Hens an affordable choice.

Reputation

Laughing Hens has built a solid reputation within the knitting and crochet community. With years of experience and a loyal customer base, the company is trusted for its commitment to quality and customer satisfaction. Positive reviews and testimonials from satisfied customers further validate Laughing Hens' excellent reputation.

Payment Options

Laughing Hens offers a range of secure and convenient payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, such as Visa, Mastercard, or American Express. Additionally, the website also accepts payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

Laughing Hens offers a loyalty program to reward its regular customers. Through this program, customers can earn points for their purchases, which can be redeemed for discounts on future orders. This initiative encourages customer loyalty and provides additional incentives for customers to shop at Laughing Hens.

Customer Reviews

Laughing Hens values customer feedback and encourages customers to leave reviews on their website. These genuine customer reviews provide valuable insights into the products and service quality. The company takes pride in its positive customer reviews, reflecting its dedication to satisfying the knitting and crochet community.

Community Involvement

Laughing Hens actively engages with the knitting and crochet community through various initiatives. The company sponsors events, workshops, and charities related to these crafts. Laughing Hens' involvement in community projects showcases its commitment to fostering creativity, skill-sharing, and supporting charitable causes.

Shipping and Costs

Laughing Hens provides efficient and reliable shipping services to customers worldwide. The website offers detailed information about shipping options, estimated delivery times, and associated costs. The company strives to ensure timely delivery of orders while maintaining transparent and reasonable shipping charges. In conclusion, Laughing Hens is a reputable online store that caters to knitting and crochet enthusiasts. With its wide selection of high-quality products, commitment to customer satisfaction, seamless user experience, and involvement in the crafting community, Laughing Hens remains a top choice for fiber artists seeking premium materials and excellent service.